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Compare EndNote and RefWorks 
At a Glance
Market Segments
Enterprise (63.5% of reviews)
Enterprise (55.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
EndNote
Star Rating
(183)4.1 out of 5
Market Segments
Enterprise (63.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EndNoteRefWorks
Star Rating
(29)3.9 out of 5
Market Segments
Enterprise (55.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RefWorksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that EndNote excels in its integration with Microsoft Word, allowing for seamless citation and bibliography management, which is a significant advantage for those who frequently write academic papers.
- Reviewers mention that RefWorks offers a more user-friendly interface, making it easier for new users to navigate and manage their references, which is particularly beneficial for students and those new to reference management software.
- G2 users highlight that EndNote's advanced search capabilities and customizable reference types provide a more tailored experience for researchers with specific needs, while RefWorks is noted for its simplicity in managing basic references.
- Users on G2 report that the quality of support for RefWorks is rated higher, with many reviewers appreciating the responsive customer service and helpful resources available, compared to EndNote's support which some users find lacking.
- Reviewers say that EndNote's product direction is perceived as less favorable, with a score of 6.6, indicating some concerns about future updates and features, while RefWorks has a lower score of 5.0, suggesting users are less optimistic about its development.
- Users mention that while EndNote has a steeper learning curve, its robust features like the ability to create custom groups and manage large libraries make it a powerful tool for experienced researchers, contrasting with RefWorks' more straightforward but limited functionality.
Pricing
Entry-Level Pricing
EndNote
No pricing availableRefWorks
No pricing availableFree Trial
EndNote
No trial information availableRefWorks
No trial information availableRatings
Meets Requirements
8.4
168
7.9
26
Ease of Use
7.4
169
8.1
27
Ease of Setup
7.8
10
Not enough data
Ease of Admin
7.7
8
Not enough data
Quality of Support
7.7
111
8.2
15
Has the product been a good partner in doing business?
9.4
8
Not enough data
Product Direction (% positive)
6.7
165
5.0
28
Categories
Categories
Shared Categories
EndNote and RefWorks are categorized as Reference Management
Unique Categories
EndNote has no unique categories
RefWorks has no unique categories
Reviews
Reviewers' Company Size
EndNote
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RefWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
45.5%
Research
23.6%
Hospital & Health Care
7.3%
Medical Practice
3.4%
Biotechnology
2.8%
Other
17.4%
Higher Education
41.4%
Research
17.2%
Education Management
10.3%
Publishing
3.4%
Non-Profit Organization Management
3.4%
Other
24.1%
Discussions
What format does EndNote use?
2 Comments
NS
Endnote typically uses .enl (EndNote Library), which stores references, citations, PDFs, and other associated information within a single file. Read more
EndNote has no more discussions with answers
RefWorks has no discussions with answers
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