Link copied to clipboard # EndNote vs RefWorks Comparison - What are their main differences? Share [ Export ](/compare/endnote/refworks/export.csv) EndNoteRefWorks[+ Add Product](#) Pricing **EndNote** No pricing available **RefWorks** No pricing available **Pricing Insights** from reviews Perceived Cost **EndNote** $$$$$ **RefWorks** $$$$$ Average Discount **EndNote** Not enough reviews yet **RefWorks** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **EndNote** 6 months Based on 100 responses **RefWorks** 6 months Based on 100 responses Return on Investment **EndNote** 6 months Based on 100 responses **RefWorks** 6 months Based on 100 responses **Pros & Cons** from reviews **EndNote** Not enough data **RefWorks** Not enough data Integrations **EndNote** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89403f91f420a370f25b6800af702d70/microsoft-word.png "Product Avatar Image") Microsoft Word ](https://www.g2.com/products/microsoft-word/reviews)[ View all ](https://www.g2.com/products/endnote/integrations) **RefWorks** Not enough data Screenshots **EndNote** ![EndNote screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/31059/EndNote_Screenshot1.png) **RefWorks** No screenshot available **Ratings** from reviews Meets Requirements **EndNote** **8.4** /10 Based on 168 responses **RefWorks** **7.9** /10 Based on 26 responses Ease of Use **EndNote** **7.4** /10 Based on 169 responses **RefWorks** **8.1** /10 Based on 27 responses Ease of Setup **EndNote** **7.8** /10 Based on 10 responses **RefWorks** Not enough data Ease of Admin **EndNote** **7.7** /10 Based on 8 responses **RefWorks** Not enough data Quality of Support **EndNote** **7.7** /10 Based on 111 responses **RefWorks** **8.2** /10 Based on 15 responses Has the product been a good partner in doing business? **EndNote** **9.4** /10 Based on 8 responses **RefWorks** Not enough data Product Direction (% positive) **EndNote** **6.7** /10 Based on 165 responses **RefWorks** **5.0** /10 Based on 28 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 16.9% Mid-Market(51-1000 emp.) 19.7% Enterprise(\> 1000 emp.) 63.5% Small-Business(50 or fewer emp.) 16.9% Mid-Market(51-1000 emp.) 19.7% Enterprise(\> 1000 emp.) 63.5% Small-Business(50 or fewer emp.) 20.7% Mid-Market(51-1000 emp.) 24.1% Enterprise(\> 1000 emp.) 55.2% Small-Business(50 or fewer emp.) 20.7% Mid-Market(51-1000 emp.) 24.1% Enterprise(\> 1000 emp.) 55.2% **Reviewers' Industry** [![EndNote](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_79d1e55423c4e496e5de32d1d55e2efb/endnote.png "EndNote")](https://www.g2.com/products/endnote/reviews) EndNote Higher Education 45.5% Research 23.6% Hospital & Health Care 7.3% Medical Practice 3.4% Biotechnology 2.8% Other 17.4% [![RefWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e39812b59d9f0c9d5a53b9777df49d64/refworks.png "RefWorks")](https://www.g2.com/products/refworks/reviews) RefWorks Higher Education 41.4% Research 17.2% Education Management 10.3% Publishing 3.4% Non-Profit Organization Management 3.4% Other 24.1% Alternatives **EndNote Alternatives** ![Mendeley](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5a282d8d948142ab885657207e9c3426/mendeley.png "Mendeley") [ Mendeley ](/products/mendeley/reviews) ![ReadCube](https://images.g2crowd.com/uploads/product/hd_favicon/04acb9eb76dc91a3c8f563d1594800e4/readcube.svg "ReadCube") [ ReadCube ](/products/readcube/reviews) ![EasyBib.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ef7ead04618db7671a8a6b8650bbf4d/easybib-com.png "EasyBib.com") [ EasyBib.com ](/products/easybib-com/reviews) ![Zotero](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_10f1683f53cc35fb59cf660e80d6be20/zotero.png "Zotero") [ Zotero ](/products/zotero/reviews) **RefWorks Alternatives** ![Mendeley](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5a282d8d948142ab885657207e9c3426/mendeley.png "Mendeley") [ Mendeley ](/products/mendeley/reviews) ![EasyBib.com](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ef7ead04618db7671a8a6b8650bbf4d/easybib-com.png "EasyBib.com") [ EasyBib.com ](/products/easybib-com/reviews) ![Zotero](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_10f1683f53cc35fb59cf660e80d6be20/zotero.png "Zotero") [ Zotero ](/products/zotero/reviews) ![Citavi](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8ca0f9584cad26937b9a93e429bedf73/citavi.png "Citavi") [ Citavi ](/products/citavi/reviews) ## EndNote vs RefWorks FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between EndNote vs RefWorks? EndNote stands out for its higher G2 rating, stronger support experience, and more robust setup experience compared to RefWorks. | [EndNote](https://www.g2.com/products/endnote/reviews) | [RefWorks](https://www.g2.com/products/refworks/reviews) | | --- | --- | | 4.1/5 (183 reviews) | 3.9/5 (29 reviews) | | Enterprise | Enterprise | | 7.8 | — | | 7.7 | 8.2 | | Integration with Word and vast citation style database | Direct incorporation with Google Scholar and easy bibliography creation | ### How do the pricing models of EndNote and RefWorks compare? EndNote is rated higher for value by reviewers, as reflected in its satisfaction scores on price and cost dimensions. - **EndNote:** Reviewers note that while EndNote requires payment, its extensive features and integration capabilities justify the investment for academic and research use. - **RefWorks:** Reviewers appreciate that RefWorks is often available as a freebie through institutions, but cite frustration with limitations and the need for frequent manual corrections. - **Switching reasons:** Several reviewers mention switching from EndNote to RefWorks due to institutional access, but express dissatisfaction with RefWorks' customization and reliability. ### What are the best alternatives to EndNote and RefWorks? The top three alternatives to EndNote and RefWorks are Mendeley, ReadCube, and EasyBib.com. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [EndNote](https://www.g2.com/products/endnote/reviews) | 4.1/5 (183 reviews) | Enterprise | Paid, but considered feature-rich for research | Integration with Word and vast citation style database | | [RefWorks](https://www.g2.com/products/refworks/reviews) | 3.9/5 (29 reviews) | Enterprise | Often institutionally provided, but manual corrections needed | Direct incorporation with Google Scholar and easy bibliography creation | | [Mendeley](https://www.g2.com/products/mendeley/reviews) | 4.3/5 (250 reviews) | Enterprise | — | Free access and strong PDF management | | [ReadCube](https://www.g2.com/products/readcube/reviews) | 4.4/5 (174 reviews) | Small-Business | — | Modern interface and advanced article organization | | [EasyBib.com](https://www.g2.com/products/easybib-com/reviews) | 4.6/5 (153 reviews) | Small-Business | — | Simple citation generation and ease of use | ### Which Reference Management features should I prioritize when comparing EndNote and RefWorks? Buyers comparing EndNote and RefWorks should prioritize integration with word processors, citation style coverage, PDF/document management, ease of setup, and support quality. - **Integration with word processors:** EndNote is frequently praised for its integration with Microsoft Word, while RefWorks is noted for Google Scholar and Word integration. - **Citation style coverage:** EndNote reviewers highlight its vast database of citation styles; RefWorks supports multiple styles but with more manual corrections required. - **PDF/document management:** EndNote allows attachment of PDFs to references; RefWorks enables storing links and some PDF management, but reviewers cite limitations. - **Ease of setup:** EndNote scores 7.8 for Ease of Setup; RefWorks does not have a published score. - **Support quality:** RefWorks scores 8.2 for Quality of Support, while EndNote scores 7.7. ### What are the pros and cons of EndNote vs RefWorks? EndNote's headline strength is its integration with Word and citation style database, while RefWorks is valued for Google Scholar integration and ease of bibliography creation. - **EndNote strengths:** Integration with Microsoft Word, vast citation style database, PDF attachment to references, and strong project management features. - **EndNote trade-offs:** Reviewers mention a learning curve, occasional interface complexity, and higher cost compared to free alternatives. - **RefWorks strengths:** Direct incorporation with Google Scholar, easy bibliography creation, and institutional access for many users. - **RefWorks trade-offs:** Reviewers cite limitations in customizing entries, manual corrections needed for citations, interface usability issues, and slower support response for technical problems. ### Is EndNote or RefWorks better for small businesses? ReadCube and EasyBib.com are the top alternatives for small businesses, but among EndNote and RefWorks, EndNote is better suited for small-business needs based on reviewer sentiment and feature set. - **EndNote:** Largest segment is Enterprise, but reviewers highlight its suitability for academic and research teams, including small groups, due to its robust features and integration. - **RefWorks:** Largest segment is Enterprise, and reviewers note it is often institutionally provided, but cite more limitations and manual work, making it less favored for small-business use. ### Which Reference Management platform has better integrations? EndNote and RefWorks are at parity for integrations, with both products frequently mentioned for integration with Microsoft Word and Google Scholar. - **EndNote:** Reviewers highlight integration with Microsoft Word and Excel, and the ability to import references from Google Scholar. - **RefWorks:** Reviewers mention direct incorporation with Google Scholar and integration with Microsoft Word for citation management. ### How do EndNote and RefWorks compare on customer support? RefWorks scores higher on Quality of Support (8.2 vs 7.7), but both products receive positive support feedback from reviewers. - **EndNote:** Reviewers describe support as responsive and helpful, with several citing positive experiences resolving technical issues. - **RefWorks:** Reviewers note timely and effective support, with some highlighting the ease of accessing help and guidance for setup and troubleshooting. ### Which is easier to implement, EndNote or RefWorks? EndNote is rated higher for Ease of Setup, with a score of 7.8 and positive reviewer sentiment on implementation. - **EndNote:** Reviewers describe setup as straightforward, with many citing quick integration with Word and easy onboarding for new users. - **RefWorks:** Reviewers mention that initial setup can be confusing, with a steeper learning curve and more manual steps required to organize references and integrate with Word. ## EndNote vs RefWorks - Reviewers felt that EndNote meets the needs of their business better than RefWorks. - When comparing quality of ongoing product support, reviewers felt that RefWorks is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of EndNote over RefWorks.