--- title: RefWorks Reviews meta_title: 'RefWorks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how RefWorks works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 29 scale: '5' date_modified: '2026-08-07' parent_category: name: Education url: https://www.g2.com/categories/education --- # RefWorks Reviews **Vendor:** ProQuest **Category:** [Reference Management Software](https://www.g2.com/categories/reference-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 29 ## About RefWorks RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies. ## RefWorks Reviews ### 1. Can be helpful, but I've used better. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2018 **What do you like best about RefWorks?** The most useful components of refworks are that it is connected online to the article databases, such that you can quite easily click a link and have an article and its citation loaded into refworks. Additionally, within the refworks program, it is somewhat easy to organize your citations into folders for different projects. **What do you dislike about RefWorks?** The worst part of refworks is that I have encountered multiple errors when uploading documents and citations. The errors are usually related to formatting. Additionally, I generally don't like the user interface. Though it is possible to use the interface to organize your documents by project, this is not intuitive from the program, and took me a while to figure out how to best utilize the organization tools. **Recommendations to others considering RefWorks:** Spend some time learning how to use the organization tools within the program before getting started. This will save some frustration down the road. **What problems is RefWorks solving and how is that benefiting you?** Currently, I use refworks to quickly save and organize documents of interest from online databases and websites into a single location that is clearly organized. This saves me loads of time when I am getting toward the end of writing a manuscript and need to refer back to my references many times. ### 2. New Version is a Significant Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about RefWorks?** The new version has a much better user interface. Overall, it is a useful program for managing citations and has helpful features for organization. **What do you dislike about RefWorks?** The plug-in for Microsoft Word doesn't work as well as it could. The program is still a little clunky compared to other citation managers. **Recommendations to others considering RefWorks:** It is worth comparing RefWorks to open source options that may be available. They may have the features that you are looking for. **What problems is RefWorks solving and how is that benefiting you?** We use Refworks for organizing citations across a research team. The tag feature has helped us organize our work and made us more efficient. ### 3. Reference Manager with Missing Features **Rating:** 3.0/5.0 stars **Reviewed by:** M. Serhat D. | Senior Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2016 **What do you like best about RefWorks?** It's easy to import articles to RefWorks from your computer. Also it's time saving to be able to import articles directly from the Internet. Refworks supports most of the university libraries and popular indexes such as SSCI, SCI and ISI. Microsoft Word plug-in is handy when citing articles, but plug-in for other word processors is missing. The biggest advantage of using a reference manager is not to forget citations both in-text and in references. **What do you dislike about RefWorks?** The website of RefWorks is not well designed, it looks quite old. RefWorks is not a cross-platform reference manager, it doesn't support Linux distributions. Also there is no option to integrate the software with Libre Office or Open Office. It only provides a plug-in for Microsoft Word. Finally, licence for RefWorks is quite expensive and the trial version is only for 30 days. **Recommendations to others considering RefWorks:** RefWorks is a good solution for reference managing but it only supports MS Windows. If you are using any Linux distributions, I suggest you to try open source alternatives which also supports Open Office and Libre Office. Also there are lots of powerful free alternatives available nowadays, such as Mendeley and Zotero. **What problems is RefWorks solving and how is that benefiting you?** I've tried RefWorks in the beginning of my academic career. It's an easy to use software and you can easily import articles both from your local machine and the Internet. ## RefWorks Discussions - [What is RefWorks used for?](https://www.g2.com/discussions/what-is-refworks-used-for) - [View RefWorks pricing details and edition comparison](https://www.g2.com/products/refworks/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A41%3A25+-0500&secure%5Bsession_id%5D=d6b4b0f6-8d9a-40d6-947d-b12274ef04c8&secure%5Btoken%5D=ce38d293ce7d0d65feead8d66d3dbf45d3d92d0a00f1748f105bedcbe62137bd&format=llm_user) ## Top RefWorks Alternatives - [Mendeley](https://www.g2.com/products/mendeley/reviews) - 4.3/5.0 (248 reviews) - [EndNote](https://www.g2.com/products/endnote/reviews) - 4.1/5.0 (181 reviews) - [EasyBib.com](https://www.g2.com/products/easybib-com/reviews) - 4.6/5.0 (152 reviews)