# RealPage Reviews **Vendor:** RealPage **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 70 ## About RealPage RealPage, Inc. is a leading provider of comprehensive property management software solutions for the multifamily, commercial, single-family, and vacation rental housing industries. These solutions help property owners increase efficiency, decrease expenses, enhance the resident experience, and generate more revenue. Using its innovative SaaS platform, RealPage’s on-demand software enables easy system integration and streamlines online property management. Its product line covers the full spectrum of property management, leasing and marketing, asset optimization, and resident services solutions. Founded in 1998 and headquartered in Carrollton, Texas, RealPage currently serves over 11,000 customers worldwide from offices in North America, Europe, and Asia. For more information about the company, visit http://www.realpage.com. ## RealPage Pros & Cons **What users like:** - Users value the **all-in-one system** of RealPage for streamlining property management and enhancing organizational efficiency. (2 reviews) - Users appreciate the **integrated accounting features** of RealPage, simplifying property management and enhancing efficiency. (1 reviews) - Users value the **efficiency** of RealPage, which streamlines property management and saves significant time in work tasks. (1 reviews) - Users appreciate the **payment ease** of RealPage, as it streamlines tracking and managing financial aspects effectively. (1 reviews) - Users appreciate the **time efficiency** of RealPage, simplifying task management and information retrieval for better organization. (1 reviews) - Versatile Functionality (1 reviews) **What users dislike:** - Users often experience **accounting and accounts payable issues** with RealPage, causing delays and confusion in their workflow. (1 reviews) - Users experience significant **communication issues** between RealPage products, causing confusion and extra data entry work. (1 reviews) - Users express concerns about the **high costs** of RealPage, citing fees for basic services and data access. (1 reviews) - Users are frustrated by **payment issues** , including excessive fees and difficulties with data management across products. (1 reviews) - Users experience **slow response times** in RealPage, causing delays in posting invoices and resolving accounting issues. (1 reviews) ## RealPage Reviews ### 1. Helpful Software for Property Accounting and Payments **Rating:** 3.5/5.0 stars **Reviewed by:** Ghanshyam K. | Central Invoicing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about RealPage?** What I like best about RealPage is that it keeps property management, accounting, tenant details, invoices, and reports all in one system. It helps me track payments, manage expenses, and find information easily, which makes my work more organized and saves time. **What do you dislike about RealPage?** One thing I dislike about RealPage is that sometimes we face accounting and accounts payable issues. The system can be slow or confusing when posting invoices, fixing errors, or checking reports, which can delay work and take extra time to resolve. **What problems is RealPage solving and how is that benefiting you?** RealPage is solving the problem of managing property accounting, tenant information, and payments in different places. It puts everything in one system, so it helps me track invoices, payments, expenses, and reports more easily. This makes my work more organized, reduces manual tracking, and helps complete accounting and AP tasks faster and more accurately. ### 2. User-Friendly Accounting with Some Editing Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Sidarth G. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RealPage?** I find RealPage to be very user-friendly and it provides detailed information. It's efficient for calculating income and expenses, and makes it easy to track which vendor invoices are paid and which are still outstanding. Adding journal entries and invoices is straightforward. **What do you dislike about RealPage?** Sometime we facing issuing to edit the journal entry so i believe RealPage needs to improve this Error asap. **What problems is RealPage solving and how is that benefiting you?** I use RealPage to efficiently calculate income and expenses and track paid and outstanding vendor invoices, solving duplicate payment issues. ### 3. Full suite of PMC products, not a cohesive platform. **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick F. | Vice President of Strategy & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about RealPage?** They offer products that cover the entire ecosystem of Commercial Real Estate Property Management for Multifamily properties. They export to excel. **What do you dislike about RealPage?** Many of their products have been bolt on acquisitions, meaning they do not communicate well between each other leading to double data entry or confusion on the product to use. They charge a fee for everything - even including downloading your own data. **What problems is RealPage solving and how is that benefiting you?** It is the backbone of our business, as everything runs through this software. ### 4. Real Page is Really Helpful! **Rating:** 3.0/5.0 stars **Reviewed by:** Risa L. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about RealPage?** It stops management from having to use Equifax directly. **What do you dislike about RealPage?** Nothing so far. Real Page has been quite helpful. **What problems is RealPage solving and how is that benefiting you?** It helps me collect data about applicants regarding their credit and background history. ### 5. RealPage - can meet all of your needs **Rating:** 3.0/5.0 stars **Reviewed by:** Jacky B. | Director of Marketing and Information, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about RealPage?** RealPage is a huge company so they have all of your needs met within one software. They can do it all under their umbrella, from the back end to websites and marketing. **What do you dislike about RealPage?** RealPage is so big that there are too many departments. Many things are segregated where support just passes you from one department to another. It is also very expensive compared to competitors. **What problems is RealPage solving and how is that benefiting you?** RealPage is a one-stop shop for property management. They can make websites, accept online payments, as well as manage all of the property management tasks. It allows users to have just one company and one bill for all of their property management needs. ### 6. It's a life saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Jack S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about RealPage?** RealPage's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat **What do you dislike about RealPage?** There were some occassional glitches, nothing biggy but it can delete the entries and it can be cumbersome **What problems is RealPage solving and how is that benefiting you?** I've always had the problem with documentation sorting. Realpage is a live saver, truly. ### 7. Terrible experience using this software when applying for an apartment **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about RealPage?** I'm sure there are benefits to the property managers, but not at all for the end users. **What do you dislike about RealPage?** Signing a lease on the realpage has been the most incredibly frustrating experience. It continually times out, requires multiple refreshes. I've had to have the the property management office re-send me links because the auth token would expire due to my continual refreshes to just complete the document. The images for signatures would not load. Pages took forever to load on the screen, sometimes showing up in duplicates. I've had to try signing my lease multiple times, and still might require me to go into the office to finalize. **What problems is RealPage solving and how is that benefiting you?** N/A ### 8. Slow to start but hoping for results **Rating:** 4.0/5.0 stars **Reviewed by:** Tina B. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about RealPage?** I like that we know what the industry is looking like and what we can expect over the near future in return. **What do you dislike about RealPage?** At first it was really hard to get things going. They seemed too busy to help and couldnt get responses to know what was going on. It would have been nice to have updates. **What problems is RealPage solving and how is that benefiting you?** They are looking into how our portfolio will do in the future and giving us an understanding of what our other projects will be looking like as they come on over the next couple years. ### 9. As a vender who has to maintain compliance with this company, the customer service is horrible. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about RealPage?** The only upside is that after months of trying to become compliant with RealPage I can finally get paid by our customer. **What do you dislike about RealPage?** It is evident in every interaction that they just do not care, they do not have time to talk to you. The first person looks over everything and says it's good. But then it goes to the actual person who makes that final decision (a person you can not talk to) and they do not bother to read all the provided information and they decline. I went through that 5 times with this company. You never get to work with the same person, each person declines for a different reason. Training is not standardized. There is also a communication barrier because they are located in another country. The 6th time I had my insurance agent on the phone with me and refused to get off the phone till it was approved. My insurance agent had them refer back to the original email that had all their requested information and they approved it. On that particular phone call, I was on the phone with them for about 45 minutes (including hold time). This is our 3rd year with RealPage and it has gotten worse each year even though our Insurance has not changed at all. Other companies that provide this same service are much easier to work with. **What problems is RealPage solving and how is that benefiting you?** They verify I have the right coverages to work as a contractor for property managers. ### 10. Pricing model made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Carisa J. | Property manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about RealPage?** I love that it gathers market info to price your product based on the current market. **What do you dislike about RealPage?** It takes 24 hours to update information. **Recommendations to others considering RealPage:** I prefer Real Page to Rentmaximizer. Much easier to navigate. **What problems is RealPage solving and how is that benefiting you?** Explaining price fluctuations are easier ### 11. Real Page is excellent property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about RealPage?** Real page is great for efficiently managing prospects and residents! It's very user-friendly as well! **What do you dislike about RealPage?** The only thing I don't like is how it can crash sometimes. Other than that, it's great! **What problems is RealPage solving and how is that benefiting you?** It's helping us to enter prospects, manage resident profiles, collect rents, and maximize the resident experience. ### 12. Has all the bones to be better **Rating:** 2.5/5.0 stars **Reviewed by:** Gene C. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2021 **What do you like best about RealPage?** Lease generation, active building for renter update interference, work orders and communication and reservations is awesome **What do you dislike about RealPage?** Not User friendly, menus and selectable are not where you expect them to be. No quick search for residents or vehicle searchability. No way to pull prospect emails for mass distribution. Outgoing emails have no way to attach items. **What problems is RealPage solving and how is that benefiting you?** Resident managment, communication and rent collection ### 13. Decent multi function software for business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2022 **What do you like best about RealPage?** Multi-function including financial statements analysis, compliance, etc **What do you dislike about RealPage?** A little complicated to mask all functions. **What problems is RealPage solving and how is that benefiting you?** Financial statement analysis, can put financials in different format into a unit format. ### 14. Housing Software that's powerful...when it works **Rating:** 3.5/5.0 stars **Reviewed by:** Joe N. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2020 **What do you like best about RealPage?** Realpage unifies many different functions/aspects of our business and as a web-based system makes accessibility and rollout fairly easy. Training new employees in the system is fairly straightforward and although the learning curve can be overwhelming at first they catch on quickly. When things work, they work well, and it is nice to have documentation filed so neatly and so easily accessible across the company. **What do you dislike about RealPage?** The migration from Windows 7 (Internet Explorer only!) into modern browsers and W10 has been rocky, slow, and many functions still aren't working correctly outside of Internet Explorer, which is increasingly becoming a security issue (as well as a compatibility issue). There are also frequent outages and end users aren't aware, so the IT Department ends up fielding a lot of tickets only to tell end users that there's an outage. Communication could be better. Tier 1 support often gives end users completely incorrect information and results in more work for us (and them) down the road. **Recommendations to others considering RealPage:** I think the platform is good and heading in the right direction, but I think their company structure probably needs revision, better support teams (esp t1) and if you adopt Realpage you'll need to be prepared for a lot of things to not work as expected right away. **What problems is RealPage solving and how is that benefiting you?** RealPage makes it so new equipment rollout is largely a non-issue and users are able to pick back up almost immediately. Once they learn the system, it works across all our portfolio. The new Unified Login is also a smoother experience--when it works. ### 15. Good Program, Very Poor Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about RealPage?** Training initially was great. They had someone come to our office for 2 days to go over every question we had and we did have multiple training Zoom calls before we even started using the software. I do like that we can view multiple properties' information at the same time and it's relatively easy to navigate. **What do you dislike about RealPage?** It's very obviously meant for Residential Management but most features still work for us. However, the rent roll is awful, the reports are all very confusing and it seems like they didn't have an accountant set up anything. Rent amounts increase and we can't figure out why, sales reports don't add up correctly and we're still not able to use the late fee function. The customer support is AWFUL. We typically have to put in a request to support AND email 2 or 3 people just to even get a response. When we finally do get a response, no one seems to actually know how to resolve the issues. We have asked multiple times over the past 3 months to be trained on certain features of the program we need. We were recently told we were supposed to be getting monthly training sessions the entire time that we've had the software and have not heard anything about how to set that up or even who to talk to about it. It's so difficult to contact anyone at RealPage. **What problems is RealPage solving and how is that benefiting you?** I will say, it's much better than Quickbooks because we have over 160 tenants. It does reduce the amount of time it takes for us create invoices and to apply credits since everything is on one place. ### 16. Has everything you need with 1 log in **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about RealPage?** Real page is easy to navigate and their support team is a great resource. There are several different software types all linked in with real page. **What do you dislike about RealPage?** N/A - I can't think of anything to dislike. Any issue that comes up is solved by their support team quickly. **Recommendations to others considering RealPage:** It may be a bit more expensive but it's worth the money. Their help desk is really great with any trouble or problems. **What problems is RealPage solving and how is that benefiting you?** Accounts payable, invoices, compliance tracking, affordable housing screening. ### 17. "Simple and profitable item" **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene M. | Service Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about RealPage?** RealPage is the across the board programming answer for all your Property Management and Accounting needs. It's the most complete bundle our organization has ever utilized. They offer all that you requirement for multifamily the board, from renting and leases to the back end bookkeeping. It enables us to send messages to our inhabitants and enables them to make support demands, pay their bill and communicate with one another. The items are so vigorous, and the systematic devices gave inside the projects are helpful and precisely what a great many people would need in assessing property activities. **What do you dislike about RealPage?** The main thing I despise about RealPage is the way that they update regularly,though they attempted to make it increasingly instinctive however it simply made it convoluted and progressively spread out. **Recommendations to others considering RealPage:** This item has such huge numbers of astounding ramifications for property the board, and there is in every case more to learn. Exploit free preparing, and take any supplemental preparing advertised. RealPage is an incredible product and i would recommend to anyone. **What problems is RealPage solving and how is that benefiting you?** Realpage is a fantastic property the board programming that keeps up all present information on occupants and prospects alike. A simple path for occupants to sign in and pay their lease. It makes it simpler for everybody in the workplace to know about any continuous issues. Realpage has helped me turned out to be better at record the board, association, account the executives, and occupant information the executives and maintenance. ### 18. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | Property Management Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2019 **What do you like best about RealPage?** RealPage is THE across the board programming answer for all your Property Management and Accounting needs. It's the most complete bundle our organization has ever utilized. They offer all that you requirement for Multifamily Management, from Leasing and Rents to the back end bookkeeping, it connects to Novice pay flawlessly ! **What do you dislike about RealPage?** The main thing I loathe about RealPage is the way that they endeavor to do to much, for instance, they just discharged an update to the site GUI, they attempted to make it progressively instinctive, however it simply made it entangled and increasingly spread out. I wish there was a choice to utilize the old design. **Recommendations to others considering RealPage:** I would prescribe RealPage to any organization, enormous or little, as they have magnificent help and specially custom fitted items for any need. **What problems is RealPage solving and how is that benefiting you?** RealPage understands and gives the majority of our Multifamily Housing Management needs, From Accounting, Leasing and Rents, Maintenance to installments, They custom fitted a novel blend of the product they offer to unravel even the most confused circumstance. Our organization developed from owning and overseeing 10 properties to 30+ in under 2 years, and RealPage has been with us each progression, giving fantastic administration and arrangements. ### 19. Onesite - Complete Accounting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about RealPage?** Onesite accounting; backed by realpage, is a one stop solution bridging accounting software, and management software. It is integrated with all of their products so its easy to upload an invoice, pay that invoice, track the payment, and credits. everything is in one place, from the GL reports, account balances, and invoice statements to statements of cash flow. **What do you dislike about RealPage?** They recently did a overhaul on the website and it their goal was to modernize but they just made it harder to find and use the same tools. They also changed the layout and the names of certain plugins, this makes it pretty difficult to use if you were used to the old layout. Now we all have to re-learn where everything is and how to run reports! **Recommendations to others considering RealPage:** Because you would be a new user - i think there will not be as big of a learning curve as you don't have to unlearn then relearn the new layout - Onesite is a wonderful Accounting solution that ties directly into any Residential Management company, big or small, i would give them a try, you wont regret it. **What problems is RealPage solving and how is that benefiting you?** We are solving all of our accounting and property management needs, while only maintaining one program. This helps immensely as we do not need to go anywhere else and all of the information is in one place, which saves time, which saves money. ### 20. Very user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about RealPage?** Extremely easy to use with lots of helpful features **What do you dislike about RealPage?** There is still a lot of bugs in their system it has crashed several times on me in one day **Recommendations to others considering RealPage:** i would look into other similar computer programs first especially if your not a Hud Property. the only merit this software has is its accounting platform. **What problems is RealPage solving and how is that benefiting you?** Rent collections ### 21. Realpage - All in One Software Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about RealPage?** RealPage is THE all in one software solution for all your Property Management and Accounting needs. It's the most complete package our company has ever used. They offer everything you need for Multifamily Management, from Leasing & Rents to the back end accounting, it ties in with Nvoicepay seamlessly ! **What do you dislike about RealPage?** The only thing i dislike about RealPage is the fact that they try to do to much, for example, they just released an update to the website GUI, they tried to make it more intuitive, but it just made it complicated and more spread out. I wish there was a option to use the old layout. **Recommendations to others considering RealPage:** I would recommend RealPage to any company, big or small, as they have wonderful support and custom tailored products for any need. **What problems is RealPage solving and how is that benefiting you?** RealPage solves and provides all of our Multifamily Housing Management needs, From Accounting, Leasing & Rents, Maintenance to payments, They tailored a unique combination of the software they offer to solve even the most complicated situation. Our company grew from owning & managing 10 properties to 30+ in less than 2 years, and RealPage has been with us every step, providing excellent service and solutions. ### 22. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley H. | Leasing Agent, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about RealPage?** I like that it has been upgraded to be more user friendly. Information is easier to access than before and the homepage can be customized. Resident information is easy to locate. All property information can be found within a single program rather than across multiple programs. **What do you dislike about RealPage?** I dislike that training information is limited. If you are unsure how to complete a task, it isn't always easy to find the answer. I also dislike that I am unable to update pricing easily. There is no option to change lease terms. **Recommendations to others considering RealPage:** Continue to make the interface more user friendly. While the current upgrades have made a significant difference, there is still room for improvement. I'd like to see the reports page a little easier to understand. An explanation of the different reports would cut down on a lot of time spent trying to locate the proper report. Make inputting a lead a little easier. It asks for too much information when you're only trying input that someone has visited the property. The service request option could be more simple, make it to where multiple requests can be input for one unit without printing each request on a separate page. Make it full compatible with Google chrome. Make it so that each time you need to go to a different page, it doesn't open another window. **What problems is RealPage solving and how is that benefiting you?** Realpage is an excellent property management software that helps maintain all current info on residents and prospects alike. ### 23. Kileys review **Rating:** 2.5/5.0 stars **Reviewed by:** Kiley C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2018 **What do you like best about RealPage?** I like how easy it is to find someone's apartment information, and previous information for those who no longer live with us. Finding a resident's balance due is very simple. When waitlisting someone for a particular apartment relapage makes it very simple because it takes you through each step. **What do you dislike about RealPage?** I do not like the recurring payment options- fixed, open, etc. Sometimes the resident ledger can be hard to understand and follow when there are many payments, late fees, credits, concessions etcetera. It becomes difficult to see who paid when it gets all jumbled up. **Recommendations to others considering RealPage:** I recommend doing research on other programs as well. **What problems is RealPage solving and how is that benefiting you?** An easy way for residents to log in and pay their rent. Some benefits I of RealPage that I like is seeing in activity who talked to who when and what the issue was about. It makes it easier for everyone in the office to be aware of any ongoing issues. ### 24. RealPage - frustratingly effective **Rating:** 4.0/5.0 stars **Reviewed by:** Megan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2018 **What do you like best about RealPage?** One program to encompass the majority of the tasks I need in a day. **What do you dislike about RealPage?** It's just not able to be customized enough to meet the needs of my property 100% resulting in a bunch of goofy workarounds. **Recommendations to others considering RealPage:** It's a great product - if you are familiar with it and use it to it's full extent **What problems is RealPage solving and how is that benefiting you?** Leasing, Online leasing, went totally paperless, ease of access with web-based program ### 25. Leasing Consultant **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle S. | Relocation Specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about RealPage?** My favorite feature is the check processing and rent management page. It is a very streamlined process and once you begin scanning checks in to Onesite, the system starts pre-filling a lot of the information you need when posting to the tenant page, requiring minimal manual input. In return, this makes posting rent payments a breeze. The reports page is also phenomenal, and you can pull items as detailed as leasing closing ratio for your employees, delinquency reports (with notes), prospect reports, lead source tracking, etc. **What do you dislike about RealPage?** It can be difficult to manage a multi-site property on this system if you do not migrate your information correctly. Aside from that, it is a phenomenal software to use, especially for Student Housing! **What problems is RealPage solving and how is that benefiting you?** Onesite is a very user friendly software. It is easy to keep track of rent payments, posting rent, and close out is super easy. Having the option to apply a single payment directly on the tenant page, or submitting several payments in bulk to different tenants made it easy to track delinquencies and keep them at an all time low. ### 26. RealPage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about RealPage?** Real Page is a user friendly, easy to learn, and intuitive. Most intuitive accounting software is not made for accounting minded individuals, but Real Page is. **What do you dislike about RealPage?** The customer support for Real Page on the business side is very much lacking. This software is predominately used by Property Management companies that are dealing with several single purpose entities. The billing side for Real Page treats all costs as a cost for the Property Management entity. **Recommendations to others considering RealPage:** Pay for the white gloves implementation. We would not have been able to get our system set up properly to truly use the system how it is meant to be used without this. **What problems is RealPage solving and how is that benefiting you?** I can have accountants access Real Page from anywhere that has an internet connection. We have not become a fully remote workplace yet, but things are heading in that directly and Real Page has made it possible. ### 27. Easy to Use, Valuable Product **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen S. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about RealPage?** My favorite thing about Realpage is how easy it is to use and to train new users. I also really like that you can customize the home screen. Realpage is by far the most user friendly property management software I have used. **What do you dislike about RealPage?** The only issue I have faced with Realpage is the integration of data from one company to another. This can be a complex process, so it is understandable that there would be a delay. **Recommendations to others considering RealPage:** Take advantage of free training, and take any supplemental training offered. This product has so many amazing implications for property management, and there is always more to learn! **What problems is RealPage solving and how is that benefiting you?** Realpage has helped me become better at account management, organization, finance management, and resident data management and retention. ### 28. Great for renting **Rating:** 5.0/5.0 stars **Reviewed by:** tuttie j. | Office Assistant, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2018 **What do you like best about RealPage?** The fact that's it's easier to open up Microsoft documents now **What do you dislike about RealPage?** It freezes up at times but overall good. **What problems is RealPage solving and how is that benefiting you?** It helps up keep up with statistics for rentals we have ### 29. Several Products for property management **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica M. | Marketing Director, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about RealPage?** Realpage has several products to help businesses manage their properties. I really like their intranet feature called active building. It allows us to send messages to our residents and allows them to make maintenance requests, pay their bill and interact with eachother **What do you dislike about RealPage?** Realpage is a very large company. That means it can be challenging to get connected to the right product or get them to integrate with your own website API. They really want customers to use their templated websites and that means that customization of our own website through API's isn't easy to get. **Recommendations to others considering RealPage:** Realpage has a lot of great products. If you have a good sales person, you will be able to discover the right products. If your sales person doesn't have a lot of experience, it may be challenging for you to get the right product. **What problems is RealPage solving and how is that benefiting you?** It's a total property management system. It's nice to have all of our needs met with one company. ### 30. Assistant Property Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about RealPage?** I like the ease of use with Realpage. We are able to do all of our job responsibilities with this software. From uploading docs and then screening individuals. **What do you dislike about RealPage?** Don’t care for the interface of the home page or not being able to add “payments” to the home tabs. Can be rather slow and I don’t care for the fact it can’t be used fully on google chrome. **What problems is RealPage solving and how is that benefiting you?** We are able to go paperless due to the docs storage of Realpage now! Everything can be generated and saved in the software eliminating the need for paper and one blue moon forms which saves money. ### 31. Easy to use, Web based software **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn F. | Real Estate Agent, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2018 **What do you like best about RealPage?** Easy transition between screens. Multiple ways to get the same information. Multiple reports were nice to have and user-selected options were very helpful. Easy to access resident information with a quick search. Great for busy offices. **What do you dislike about RealPage?** Sometimes the reports were difficult to generate the way you wanted them. Not enough customization options. **Recommendations to others considering RealPage:** The more OneSIte services you have, the more you can see everything at a glance. Very helpful!. **What problems is RealPage solving and how is that benefiting you?** Tracking all areas of property management. Documentation of operations was helpful in resolving many tenant issues. The web-based program solved so many problems for communication between corporate and sites. ### 32. RealPage at wotk **Rating:** 2.0/5.0 stars **Reviewed by:** Chloe E. | Benefits Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about RealPage?** I like the reports that can be generated. **What do you dislike about RealPage?** The reports don't have past data- like garages. Who had that garage last? Another thing is how long it talked to learn everything. And the training is not the most helpful. **What problems is RealPage solving and how is that benefiting you?** Leasing apartments. We use OneSite and it helps with rent, leasing, among other things. ### 33. Difficult to use, poor support **Rating:** 1.0/5.0 stars **Reviewed by:** Elizabeth H. | French Tutor, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2017 **What do you like best about RealPage?** The backend of RealPage easily enables users to view/manage all properties they own. Depending on the services you purchase from RealPage, you can view statistics of various aspects of the property (leasing, website, etc.) It also allows leasing applications to be filled out online. If you manage multiple complexes/properties, these features are great. **What do you dislike about RealPage?** RealPage is very difficult to use and the support is very poor. When my company first called RealPage to get an estimate of services, the process took over a week. My company was specifically working on the web design (using RealPage) for our client. As a designer, this process is also tedious. There is almost no customization that can be done in the backend (save changing a few colors). When we would reach out to support about issues we were having, the tech on the phone was never able to solve the problem. He would have to create a support ticket and send it to the tech support people. It always took up to a week for them to respond. Even our client expressed frustration in working with RealPage. Unfortunately, there are no other programs that offer services similar to RealPage, so large property management companies have little choice. **Recommendations to others considering RealPage:** RealPage has a lot of functionality. However, the three things that take away from the experience are: customization, usability and support. If you are a large property management company, the services that RealPage provides are unmatched with any other program that I know of. **What problems is RealPage solving and how is that benefiting you?** For our client, RealPage allows them to easily view and manage many properties. Since the client already used RealPage, creating another property to manage in the backend was the most reasonable option for them. ### 34. Easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2018 **What do you like best about RealPage?** I really enjoy that there are multiple fields to search for residents such as name, phone number, vehicle tag, unit, and others. **What do you dislike about RealPage?** The ability to navigate where to find customize options. **What problems is RealPage solving and how is that benefiting you?** Plenty of benefits. I especially like the search for vehicle tag option so that we are able to earn a resident before towing immediately ### 35. Fast and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel H. | Leasing Professional, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about RealPage?** Overall view, easy access to tabs . Screening process is easy and to the point Renewals are easy to view **What do you dislike about RealPage?** I think it needs less steps to finish a task **What problems is RealPage solving and how is that benefiting you?** We have all information in one plat ### 36. The most user-friendly software for property management. **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about RealPage?** Onesite is so user friendly and easy to learn/train new people on! I love that I can screen my applicants right through the same program! **What do you dislike about RealPage?** There is nothing I don’t like about Onesite/RealPage **What problems is RealPage solving and how is that benefiting you?** Super easy to learn/train new people on! I love that I can screen my applicants right through the same program! ### 37. User friendly and easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Jasel D. | Assistant Community Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about RealPage?** Very easy to navigate and makes daily tasks manageable. **What do you dislike about RealPage?** Right now for our update they changed the color scheme and it makes it a little harder on the eyes. **What problems is RealPage solving and how is that benefiting you?** Screening and handling prospects and residents. Helps us screen for the best possible resident. ### 38. RealPage is very accessible for the novice user **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about RealPage?** the user interface is very minimalist, everything is well categorized and organized in a clear manner. **What do you dislike about RealPage?** technical support isn't the greatest help, based on the few times I've called them. **What problems is RealPage solving and how is that benefiting you?** managing resident accounts, resident portals, accounting and processing payments and bills. ### 39. RealPage Pros/Cons **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2018 **What do you like best about RealPage?** RealPage isn't the best looking software around, but it is easy to use and great for medium to large sized property management companies. Probably one of the best, if not the best, software out there in its kind. **What do you dislike about RealPage?** RealPage support can sometimes be lacking. **Recommendations to others considering RealPage:** RealPage is a great software, but be sure you're really in need of it. It can be expensive as everything is an add-on. If you're a small company, not looking to grow, it would probably be unnecessary to switch over. **What problems is RealPage solving and how is that benefiting you?** We used RealPage with OneSite accounting software. The integration worked seamlessly 99.9% of the time. They both are super easy to use and understand. ### 40. Easy interface to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Allison P. | Business Manager, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about RealPage?** Realpage products tend to be very easy to use (OneSite, Ops technology). I think it is the easiest property management software to use. **What do you dislike about RealPage?** The most recent update is less user friendly than it was previously (there was an update about a month ago). **What problems is RealPage solving and how is that benefiting you?** Realpage is one of the most in depth solution softwares I've ever used in property management. I've used several different systems, and OneSite is by far the easiest, and OpsTech is my favorite for invoicing. I've yet to find a RealPage product I didn't find simple and smart. ### 41. Simplifying property management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about RealPage?** I have access to all tenant info, work orders, expenses, ordering, all in one place. I can search for specific items and come up with a list of everything at once. **What do you dislike about RealPage?** No option for photo or video records which would be useful during inspections and move outs **What problems is RealPage solving and how is that benefiting you?** Keeps finances simplified and less complicated. Charges are automatically generated and payments are recorded automatically eliminating the need for paperwork to get lost. ### 42. I have used real page for over 5 years and it has alot of pros and alot of cons **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about RealPage?** the easy factor it was extremely user friendly and was a easy leasing tool **What do you dislike about RealPage?** it had its setbacks and seemed to be very much behind technically it also has many time where the site crashed or had extreme delays especially the end and beginning of the month **Recommendations to others considering RealPage:** great product a little behind technology in terms of the interface and the application process for both renters and property management. They also need to update their online payment portal to be more user frindly **What problems is RealPage solving and how is that benefiting you?** it was a great tool to our leasing agents management and staff and it offered up to date payments/ ledgers ### 43. real page for Apartment Management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about RealPage?** I like that I am able to pay for rent, schedule maintenance and vew comments on here. **What do you dislike about RealPage?** It is too simple. Users are unable to view past lease. System only shows current. **Recommendations to others considering RealPage:** A more interactive dashboard will be helpful. Right now, its too "simple". **What problems is RealPage solving and how is that benefiting you?** Being able to pay rent and see what service requests are scheduled. ### 44. Real page review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about RealPage?** Very easy to navigate and fast for screening residents when they want to move in quickly. Also easy to correct mistakes for income from applicants. **What do you dislike about RealPage?** the website runs difficultly on some internet browsers. Lots of options not available available for leasing agents to see like credit info or background history. **Recommendations to others considering RealPage:** Great software but make sure to only use on internet explorer not chrome. **What problems is RealPage solving and how is that benefiting you?** Helps move in applicants fast and easy to edit mistakes in screening which otherwise delays the screening. ### 45. Best Property Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about RealPage?** I love how easy and user friendly the interface is! Onesite is super easy and easy to teach! **What do you dislike about RealPage?** There is nothing that I don’t like about Onesite. I hate Yardi but love Onesite it’s the best! **What problems is RealPage solving and how is that benefiting you?** I solve all kinds of resident accounts and accounting issues ### 46. Realpage combines all property management aspects into one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2018 **What do you like best about RealPage?** That you can do so many different things using one management program. **What do you dislike about RealPage?** It can crash since its online based. Some days I will crash frequently. **Recommendations to others considering RealPage:** You should definitely switch! You can do so many different things. Also, customer service is excellent! You can contact them anytime. **What problems is RealPage solving and how is that benefiting you?** All different employees can use the software, no matter what your role. We don’t have to use 3 different programs for one thing now. ### 47. Efficient Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about RealPage?** The ease of completing work requests and keeping up with prospects. **What do you dislike about RealPage?** There are often updates that take a while to get used to. **What problems is RealPage solving and how is that benefiting you?** We are utilizing the ability to push prospect information from leasehawk into onesite. It is also a breeze to screen applicants through resident check. ### 48. Work with Real Page **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about RealPage?** Our company works with Real Page. I place a ticket an Real Page has 24 hours to resolve it. They are professional support team, fast and so helpful. **What do you dislike about RealPage?** I dislike that we cannot call and ask questions about support without having an open ticket. **Recommendations to others considering RealPage:** Open on weekends for support to. **What problems is RealPage solving and how is that benefiting you?** The benifits of working with real page is that we are able to resolve technical on-site problems quickly. We solve data entry error that are unexpected. ### 49. Daily user **Rating:** 5.0/5.0 stars **Reviewed by:** Heather W. | Assistant Property Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about RealPage?** Extremely user friendly!! Hardly have a situation that requires additional assistance. **What do you dislike about RealPage?** How the reports are separated. It can be a little confusing if your not well versed on the grouping. **What problems is RealPage solving and how is that benefiting you?** Daily property management tasks. Ease Of navigation. ### 50. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay S. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about RealPage?** RealPage has been an easy way to complete tasks. The customer support is generally easy to connect with and solve any issues/problems. **What do you dislike about RealPage?** I find the new format to be a bit much when trying to navigate to other pages. I preferred it all on one bar. **What problems is RealPage solving and how is that benefiting you?** We are able to run both sections of our property within 1 program. ## RealPage Discussions - [What software do property managers use?](https://www.g2.com/discussions/realpage-what-software-do-property-managers-use) - 1 comment - [Is RealPage a good company to work for?](https://www.g2.com/discussions/is-realpage-a-good-company-to-work-for) - 1 comment - [What is Onesite RealPage?](https://www.g2.com/discussions/realpage-what-is-onesite-realpage) - 1 comment - [What are RealPage products?](https://www.g2.com/discussions/what-are-realpage-products) - 1 comment - [View RealPage pricing details and edition comparison](https://www.g2.com/products/realpage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A33%3A48+-0500&secure%5Bsession_id%5D=59464fa5-ca00-4250-ac29-fee1f7ee918a&secure%5Btoken%5D=6b6304403849bb73f635248700ff66000a5156750f2a9bce9aaaa1a43082be53&format=llm_user) ## RealPage Integrations - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## RealPage Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top RealPage Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (771 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (258 reviews)