The ability to detach screen so users can practice in our software while also watching as instructors demonstrate. Communication tools on the classroom page also provide everything we need to mimic an in-person course as much as possible. "Push to Talk" is a great feature! We're also able to demo a student's errors to the entire class, something we couldn't do in person, and that helps everyone learn troubleshooting skills. Frequent meetings with Juzen to check in on how things are going for us. Thanks Juzen! Some classes go better than others, wish we could eliminate more of the technical issues like virtual freezing up (this can be fixed 90% of the time by having the student log out/in). Review collected by and hosted on G2.com.
We have a short wish list for improvements including: making it easier to see who is speaking in the classroom, alphabetizing the lab manager to quickly locate a particular student, and automatically switch to "remote cursor" when an instructor takes control of the virtual machine.
Update: Bart Kruitwagen responded to me directly with detailed information on each of my suggestions (some of which already existed). Ready Tech has since implemented the suggestion to make it clear who is speaking in the classroom. Review collected by and hosted on G2.com.
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