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Raygun

By Raygun

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4.3 out of 5 stars

How would you rate your experience with Raygun?

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Raygun Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Raygun's ease of use excellent, easily diagnosing issues with clear, actionable insights for resolutions. (1 mentions)
Users praise the issue detection features of Raygun, finding it easy to identify and resolve problems efficiently. (1 mentions)
Users appreciate the ease of issue identification in Raygun, facilitating quick diagnosis and resolution of problems. (1 mentions)
Users find that Raygun offers excellent problem-solving capabilities, quickly identifying issues and suggesting fixes effectively. (1 mentions)
Users struggle with error handling when searching, as similar names complicate identifying the correct database. (1 mentions)
Users find that error search results can be confusing as they return similarly named databases, complicating identification. (1 mentions)
Users struggle with filtering issues, as vague searches yield many similarly named errors, making identification difficult. (1 mentions)
Users struggle with the inefficient search functionality, making it difficult to find the exact database needed. (1 mentions)
Users struggle with search difficulty in Raygun, as ambiguous queries return confusingly similar results. (1 mentions)

Top Pros or Advantages of Raygun

1. Ease of Use
Users find Raygun's ease of use excellent, easily diagnosing issues with clear, actionable insights for resolutions.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

2. Issue Detection
Users praise the issue detection features of Raygun, finding it easy to identify and resolve problems efficiently.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

3. Issue Identification
Users appreciate the ease of issue identification in Raygun, facilitating quick diagnosis and resolution of problems.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

4. Problem Solving
Users find that Raygun offers excellent problem-solving capabilities, quickly identifying issues and suggesting fixes effectively.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

Top Cons or Disadvantages of Raygun

1. Error Handling
Users struggle with error handling when searching, as similar names complicate identifying the correct database.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similar

2. Error Management
Users find that error search results can be confusing as they return similarly named databases, complicating identification.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similar

3. Filtering Issues
Users struggle with filtering issues, as vague searches yield many similarly named errors, making identification difficult.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similar

4. Inefficient Search Functionality
Users struggle with the inefficient search functionality, making it difficult to find the exact database needed.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similar

5. Search Difficulty
Users struggle with search difficulty in Raygun, as ambiguous queries return confusingly similar results.
See 1 mentions

See Related User Reviews

BF

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similar

Raygun Reviews (122)

Reviews

Raygun Reviews (122)

4.3
122 reviews
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G2 reviews are authentic and verified.
BF
Technical Engineer
Small-Business (50 or fewer emp.)
"Fast and Effective"
What do you like best about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the issue is. Most of the time it is something that will point us to the fix. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The only real complaint that I have is that when you search, if you don't put the exact name of the database in it will come back with all the similarly named ones that have an error, and it is hard to differentiate. Review collected by and hosted on G2.com.

Ujjwal P.
UP
Software Developer
Enterprise (> 1000 emp.)
"" it's functionality keeps me top of the error logs""
What do you like best about Raygun?

Overall it helped me to find errors by tracking and debugging with multiple monitoring systems. For better healthy outcomes it is very helpful to give alerts about errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Raygun needs to have a configured system for easy setup otherwise it could not work properly. Review collected by and hosted on G2.com.

SK
Mid-Market (51-1000 emp.)
"Raygun"
What do you like best about Raygun?

What I love most about Raygun is its ability to provide real-time alerts and notifications, so I can stay on top of any issues that may arise and address them immediately. This has helped me to maintain a high level of customer satisfaction and ensure that my applications are running smoothly at all times. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

One issue that some users may encounter with Raygun is the cost of the software. The pricing structure can be a bit complex and may be cost-prohibitive for smaller businesses or startups with limited budgets. Some users have also expressed frustration with the lack of customization options for certain features, which can limit the flexibility of the software for some use cases. Review collected by and hosted on G2.com.

DH
Technical Lead
Small-Business (50 or fewer emp.)
"A brilliant tool that has helped debugging and developing"
What do you like best about Raygun?

We have been using Raygun for several years and it has been brilliant.

We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.

It has been the first thing we implement in all of our solutions for error tracking. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time. Review collected by and hosted on G2.com.

JG
Senior Software Engineer
Small-Business (50 or fewer emp.)
"First class tool for exception tracking in applications"
What do you like best about Raygun?

When using Raygun I love how easy it is to go from finding a bug to being able to see what exactly is causing the issue. Before Raygun, finding the cause of exceptions in our applications was proving a nightmare. Once we added Raygun to the mix, having the ability to look at the stack trace is brilliant. Generally the grouping has been pretty handy to know how often a given issue has occured as well as when. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I'm unsure of the entire feature set if I'm honest. I think that could be a bit clearer, as I'm aware of the exception handling capabilities but anything else Raygun can do for me I'm unsure of. Review collected by and hosted on G2.com.

PU
Senior Developer / Team Leader
Mid-Market (51-1000 emp.)
"Effective, efficient, easy to use"
What do you like best about Raygun?

It is so helpful to see what exceptions have been occurring, but logging these on clients' computers is nowhere near as effective as seeing them collated in Raygun in almost real time.

The interface is clean and effective and to the point - easier to use than Microsoft's Application Insights or similar. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I don't understand the difference between marking errors as "Resolved" or "Ignored" as they both seem to behave the same - if the error re-occurs, they pop the error back in the "Active" tab. Review collected by and hosted on G2.com.

Duong  C.
DC
Software Engineer
Small-Business (50 or fewer emp.)
"More than fitteen years of programming"
What do you like best about Raygun?

View detailed error information and good UI Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Currently, no bad points have been found Review collected by and hosted on G2.com.

Stephanie S.
SS
Senior SaaS Technical Support Specialist
Mid-Market (51-1000 emp.)
"Powerful tool"
What do you like best about Raygun?

I like the Customers tab. It's a quick and easy way to find errors that happened to specific people and there is a lot of information there. I particularly like the raw data and the ability to see how many times/users an error happened to. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I think that it hasn't been fully set up by my company so I can only use parts of it. Not a product complaint but our infrastructure team would have more to say about this. Review collected by and hosted on G2.com.

Jordy G.
JG
software Engineer
Mid-Market (51-1000 emp.)
"Excellent"
What do you like best about Raygun?

I like the UX/UI to see the issues in the endpoints, the way how to raygun split the applicants, apply filters, create dashboards, and most important the stack trace of the issue. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I would like to track the server errors logs level because for instance when something goes wrong I need to check AWS cloud watch and then raygun to figure out where the issue is, it could be excellent to have these log only in raygun Review collected by and hosted on G2.com.

AG
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Comprehensive tool for error reporting in .NET applications"
What do you like best about Raygun?

Raygun makes it really easy to log errors for all of our different applications. There are also a ton of hooks for customizing error logs and the ability to choose what notifications I want is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

There is not much that I don't like, the only thing I can think is sometimes the user management can be a little confusing, but once it is setup it works well. Review collected by and hosted on G2.com.