--- title: Field Force Tracker Reviews meta_title: 'Field Force Tracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Field Force Tracker works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 18 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Force Tracker Reviews **Vendor:** Rapidsoft Systems **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 18 ## About Field Force Tracker Field Force Tracker (Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses with nearly 15 years of development efforts behind it. It can automate all parts of a service business. It is used by thousands of service businesses such as HVAC, Electrical Contractors, Plumbing Services, Elevator Services, Fire Alarm and Security Services, Photo Copier Businesses, Appliance Repair, Office Equipment, Oil Equipment Maintenance and many more in 30+ countries to run their day to day field service and sales operations. It is offers very powerful iPhone and Android mobile applications for the field tech users. Mobile apps provide unparalleled abilities for Field Techs to complete and capture job information in the field with client signature, photos , payment integration, GPS locations, Time management and other advanced features. Field Force Tracker is cloud based Software. It will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service Tickets, Service Contracts, Time-sheets, Estimates, Invoices, Payments and Accounting entirely on-line. With Field Force Tracker, you can quickly schedule jobs, dispatch right employees, collect information about job completions, manage parts' inventory, and invoice for the services provided. It offers full onsite payment acceptance integration. Field Force Tracker offers "High-End" enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. With Field Force Tracker, you can fully automate Customer Data, Job Scheduling, Inventory, Billing, Contracts, Timesheets and Invoicing. Field employees can use our feature rich, most advanced Mobile Apps to update job location, generate invoices, submit time-sheets or other field reports saving time and money for you! It supports features for large enterprises with service offices with multiple branches, multiple departments and automatic Intelligent rule based scheduling. The available programming interface (API) makes it easy to link our system with other systems and call center software. The system is highly scalable and flexible, making it a great choice for any size company whether you have one user or hundreds of users. We support small businesses with just a few users to the companies with hundreds of field employees using our smart scheduling, smart auto-job assignment, and data import capabilities. Some of the main features are: - Client Management - Dispatching & Scheduling of Field Personnel - Work order Management - Employee Location Tracking - Job Timesheets - Daily Clock in-Clock Out - Invoices - Quotes Management & Proposals - Inventory Management - Service Contracts - Warranty Management - Installed Client Assets/ Products Management - Company Asset Management - Web Service Tickets - Client Service Portal - Sales Lead Management - Customer Feedback - Project Management - Custom Forms - Fully Automated Recurring Invoices - QuickBooks Sync - APIs - Third Party Integrations - And many more Industry Specific Modules and features Call us at https://www.fieldforcetracker.com for more information. ## Field Force Tracker Pros & Cons **What users like:** - Users appreciate the **real-time data** capabilities of Field Force Tracker, enhancing efficiency in field operations and scheduling. (10 reviews) - Users appreciate the **real-time job scheduling** capabilities of Field Force Tracker, enhancing the efficiency of field operations. (8 reviews) - Users value the **efficient data management** of Field Force Tracker, streamlining field performance tracking and resource maintenance. (6 reviews) - Users appreciate the **seamless digital signature capture** feature in Field Force Tracker, enhancing efficiency and communication on-site. (4 reviews) - Users value the **ease of use** of Field Force Tracker, enhancing efficiency in tracking and managing field staff activities. (4 reviews) - Users appreciate the **tracking efficiency** of Field Force Tracker, which enhances transparency and improves operational effectiveness. (4 reviews) - Users value the **client management capabilities** of Field Force Tracker, streamlining communication and enhancing overall efficiency. (3 reviews) - Navigation Ease (2 reviews) - Users value the **workflow efficiency** of Field Force Tracker, enhancing communication and task management between teams seamlessly. (2 reviews) - Customer Support (1 reviews) **What users dislike:** - Users find the **learning curve steep** , especially those unfamiliar with digital tools, requiring additional training and support. (4 reviews) - Users find **customization difficult** , noting the need for more flexible options and time-consuming initial setup processes. (3 reviews) - Users find the **overwhelming setup and clunky UI** of Field Force Tracker detracts from its overall effectiveness. (3 reviews) - Users experience **connectivity issues** with the Field Force Tracker, leading to slow performance and syncing delays in weak signal areas. (2 reviews) - Users experience **sync delays** in low connectivity areas, affecting the overall mobile experience for technicians in the field. (2 reviews) - Users find the **form design outdated** , wishing for a more intuitive and modern interface for efficiency. (2 reviews) - Users find the **poor design** of Field Force Tracker makes the interface feel outdated and clunky at times. (2 reviews) - Setup Difficulties (2 reviews) - Slow Performance (2 reviews) - Sync Issues (2 reviews) - [View Field Force Tracker pricing details and edition comparison](https://www.g2.com/products/rapidsoft-systems-inc-field-force-tracker/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+01%3A53%3A39+-0500&secure%5Bsession_id%5D=de4073f1-0ff4-4e4c-b9ba-f309d0878d2f&secure%5Btoken%5D=67b6f31468c901e9583aec7463c24072cfd661a7705e2de9dfa1a0d76ce2c455&format=llm_user) ## Field Force Tracker Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Field Force Tracker Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,103 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,745 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)