--- title: Punchpass Reviews meta_title: 'Punchpass Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Punchpass works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Punchpass Reviews **Vendor:** Trillo **Category:** [Studio Management Software](https://www.g2.com/categories/studio-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About Punchpass Punchpass Studio Management Software caters to individuals or businesses seeking feature-rich fitness studio software, yoga studio software, or dance studio software. Our platform simplifies customer management, class attendance tracking, and pass and membership sales. Optional features include online class integration, a video content library, automated email workflows and more. Easily publish schedules, accept reservations for classes, workshops, and special events, and facilitate online pass sales. Host both live and on-demand video classes seamlessly. Punchpass ensures ease of use for you, your team, and your customers. It offers simplicity, flexibility, and all necessary features at an affordable price. At Punchpass we revel in doing things differently. We believe in thriving active communities where everyone belongs - all ages, all abilities, all bodies. We want to help you nurture and grow your business without limitations - sign up for our free trial to discover more! ## Punchpass Pros & Cons **What users like:** - Users appreciate the **responsive customer service** of Punchpass, finding support helpful when encountering issues. (1 reviews) - Users appreciate the **comprehensive features** of Punchpass, finding it essential for managing classes and memberships effectively. (1 reviews) - Users value the **responsive customer support** from Punchpass, finding help readily available when needed. (1 reviews) - Users appreciate the **ease of use** of Punchpass, finding it highly intuitive and quick to navigate. (1 reviews) - Users appreciate the **comprehensive features** of Punchpass, particularly for class scheduling and responsive customer service. (1 reviews) - Helpful (1 reviews) - Navigation Ease (1 reviews) - Users value the **easy scheduling feature** of Punchpass, allowing for seamless class management and quick navigation. (1 reviews) - Setup Ease (1 reviews) - Simple (1 reviews) **What users dislike:** - Users face **poor usability** in Punchpass, struggling with form resets and limited email formatting options. (2 reviews) - Users often face **app issues** as missed details cause the page to reset, requiring re-entry of all information. (1 reviews) - Users desire improved **email segmentation and design capabilities** , highlighting limitations in formatting and mobile usability. (1 reviews) - Users desire improved **email segmentation and design capabilities** in Punchpass for better communication and formatting options. (1 reviews) - Users express a desire for improved **email segmentation and design capabilities** within Punchpass for better communication. (1 reviews) - UX Improvement (1 reviews) ## Punchpass Reviews ### 1. Pretty good! **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie S. | Marketing Coordinator, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Punchpass?** Punchpass has been a pretty comprehensive way for our gym to handle our classes and memberships. There are a lot of features that we are very grateful to have, like class scheduling and database management. I also have found the customer service reps to be very responsive and helpful when I get stuck. **What do you dislike about Punchpass?** There are really only two areas I'd like to see improved...Email segmentation options and email design capabilities. I'd like to be able to "tag" customers with certain in-house terms, then email just those customers. And I often struggle to compose longer emails using punchpass, especially on a mobile device. The formatting is pretty limited and it's often difficult to hyperlink images, which I have to do because you can't embed videos. **What problems is Punchpass solving and how is that benefiting you?** Database managment, class scheduling. ### 2. A great simple solution for class/course management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Punchpass?** The interface is extremely user friendly and you can navigate through a few menu clicks to get anywhere you need to be. The simple design allows for quick information presentation. Easy to use and implement. **What do you dislike about Punchpass?** I've encountered a few cases in which if you miss details on a new class, the page will refresh/reset and you would need to complete filling out details for each field again. **What problems is Punchpass solving and how is that benefiting you?** We are supporting this for a client. The program is very simple to train up staff to utilize. For a small studio, this is doing very well in customer management and setting up both scheduled and one time courses on the calendar. A great feature is that you can accept reservations and require a login to the site, based on your course requirement. Having the option for online courses are great too. - [View Punchpass pricing details and edition comparison](https://www.g2.com/products/punchpass/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+04%3A03%3A55+-0500&secure%5Bsession_id%5D=e8b9c924-35bc-4fb8-9912-652190605f18&secure%5Btoken%5D=5e1c1bf0d5a49284e32e2269ddabb469324ff51443d9e2654ef5042366145b37&format=llm_user) ## Punchpass Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature - Customizable Forms **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking - Automated Scheduling **Billing & Revenue - Gym Management** - Automated Collections - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools - Email Marketing - Student Management **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Additional Functionality** - Website Integration - Registration Management - Customer Accounts - Belt Ranking Classification - SMS Messaging - Reminders - Calendar Management - Class Management - For Martial Arts - Attendance Management - Client Management - Alerts/Notifications - Reporting & Statistics - Inventory Management - Contract/License Management - Event Calendar - Customizable Reports - Template Management - Recurring/Subscription Billing - Customizable Branding - Real-Time Reporting - Customizable Templates - Multi-Location - Instructor Management - Online Registration - Generative AI - Social Media Integration - AI Copilot - Customizable Forms - Point of Sale (POS) - Email Reminders - Billing & Invoicing - API - Transaction History - Activity Dashboard - Credit Card Processing - Booking Management - Email Management - Employee Management - Event Management **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management ## Top Punchpass Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews) - 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