Promoter.io Pricing

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Name	Price	Features
Starter	$49per month
Pro	$99per month
Growth	$249per month
Rainmaker	$499per month
Enterprise / Salesforce	Custom

Promoter.io pricing & plans

Free Trial is available

Pricing information for Promoter.io is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Promoter.io must be conducted with the seller.

Pricing information was last updated on April 18, 2018

Promoter.io Alternatives Pricing

The following is a quick overview of editions offered by other Enterprise Feedback Management Software

Delighted Send to 100 people /month	$0month	Use one platform: Email/Web/Link Survey 100 people/month 1 Project - Projects allow you to manage multiple surveys and survey types. 1 User Self-serve support iOS app Show More
Nicereply Mini	from $39 / monthUp to 3 agents; 100 survey responses / month	ALL FEATURES AND GREAT SUPPORT INCLUDED All features All integrations Unlimited number of surveys created Unlimited number of sureys sent Annual and Monthly billing available
HubSpot Service Hub Service Hub Free	$0	For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free. Ticketing Custom support form fields Live chat Conversational bots Team email Conversations inbox Email templates Email & chat to ticket Canned snippets Reporting dashboards Calling Meeting scheduling Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Promoter.io alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Promoter.io Pricing-Related Review

DS

Dana S

Director of Marketing

Computer Software

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Apr 18, 2018

"So much more than just an NPS tool"

What do you like best?

Promoter is the most robust, data-rich NPS solution on the market — hands down. It's so much more than just a survey. I tie a lot of the success of our NPS efforts directly on some of the features in Promoter (that I couldn't find with other solutions).

Their custom scheduling allows us to send the survey at the right moment in our customer lifecycle, which has improved the feedback we receive. And, the reminder surveys have increased our response rates.

I love having the ability to manage and respond to all of our feedback inside of the dashboard without needing to go back and forth with my email client.

But, where Promoter really shines is with their analytical tools. We like to filter our NPS data by different variables, such as business type. This helps us understand not just how we're doing overall, but more importantly, within each of our four core customer types. That along with the trending data is worth the price alone.

Did I mention their customer service? Yep, that's pretty amazing as well. Review collected by and hosted on G2.com.

What do you dislike?

Just wish I had more customers to gather feedback from. :) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I'm a huge fan of NPS as a tool for growth. I haven't found anyone more knowledgeable or that supports growth through NPS like Promoter. It's the best solution available today. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're a customer-first organization, so being proactive is a top priority for us. Much of our revenue is based on word-of-mouth referrals, so understanding who are advocates are is a major key to our growth.

Promoter has helped us both identify our promoters and also engage with them at the right time. Review collected by and hosted on G2.com.

Helpful?

LC

Leeor C

Manager of Customer Success

Food & Beverages

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Invitation from G2 on behalf of the seller

Dec 07, 2016

"NPS Leader of Slice. "

What do you like best?

Dashboard. Responsiveness of the team. Customizable inputs and filterability. The price when on a small scale is fair. Unlimited users can access the account. Actually having the NPS data is great. Review collected by and hosted on G2.com.

What do you dislike?

Weekly email report. CSV exports cannot be bound by time, so I have to filter after exporting. Custom dashboards should be available. Pricing/ send should be cheaper as we increase volume, was told this wasn't an option. You should have automatic tagging. Make org recommendations based off the feedback. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's good. Simple needs and product. Not sure who else out there offers the missing features I mentioned previously. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Aggregating feedback from our Pizzeria Partners and Customers (pizza eaters). Have this serve as a platform to hear their voices. Further, week over week tracking as we continue to improve our product. VoC has been realized, but sharing this feedback is tough. Review collected by and hosted on G2.com.

Helpful?