---
title: ProcessDonation Reviews
meta_title: 'ProcessDonation Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ProcessDonation works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# ProcessDonation Reviews
**Vendor:** Process Donation  
**Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 2
## About ProcessDonation
ProcessDonation is an online donor and fundraising management tool.



## ProcessDonation Pros & Cons
**What users like:**

- Users appreciate the **affordability** of ProcessDonation, finding it easy to set up and well-supported. (1 reviews)
- Users value the **great customer support** of ProcessDonation, making setup and management effortless and efficient. (1 reviews)
- Users value the **easy setup** of ProcessDonation, complemented by excellent support for a smooth experience. (1 reviews)
- Users value the **easy setup** of ProcessDonation, enjoying a hassle-free experience with excellent support. (1 reviews)
- Users love the **simple and easy setup** of ProcessDonation, praising its great support for a smooth experience. (1 reviews)

**What users dislike:**

- Users are concerned about the **high fees** , especially when competitors offer zero platform charges. (1 reviews)
- Users note that the **platform fees** are relatively low, yet competitors provide zero fees, affecting value perception. (1 reviews)

## ProcessDonation Reviews
  ### 1. Very Simple Setup and Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristina D. | CNA, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about ProcessDonation?**

It has a very simple and easy setup and great support.

**What do you dislike about ProcessDonation?**

Platform fees, while they are low rates other competitors offer zero platform fee.

**What problems is ProcessDonation solving and how is that benefiting you?**

It helps solves the operational inefficiencies and technological barriers that prevent small to mid-sized nonprofits.

  ### 2. Overall Easy to Use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about ProcessDonation?**

In one place, we can input and manage donor information. It offers peer-to-peer fundraising and easy to view analytics. Over the phone and email support has been prompt and helpful and fits into our website.

**What do you dislike about ProcessDonation?**

Some of the usage, such as searching donors, can be set up different for Mac users and is not as compatible with Safari. 

**What problems is ProcessDonation solving and how is that benefiting you?**

We needed a way to receive donations that helped us keep track of who, when, how much, and what people were donating for. It removed the step of receiving them separately logging donor information. It helps make our donor management easier


## ProcessDonation Discussions
  - [What is ProcessDonation used for?](https://www.g2.com/discussions/what-is-processdonation-used-for)

- [View ProcessDonation pricing details and edition comparison](https://www.g2.com/products/processdonation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A54%3A04+-0500&secure%5Bsession_id%5D=4c2e6b5a-5888-410e-b114-210b795ab635&secure%5Btoken%5D=9f005cffd38d7f38df4109517b12f259d6ff003eef3b8d9aa68a00c13294a4d0&format=llm_user)

## ProcessDonation Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Administration**
- Reporting & Statistics
- Interaction Tracking
- Automation
- Donor Profiles
- Contribution Tracking
- Goal Setting/Tracking

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization
- Ad hoc Reporting
- Activity Dashboard

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities
- Registration Management
- Event Management
- Auction Management
- Pledge Management
- Forms Management
- Donor Management
- Alumni Management
- Volunteer Management
- Gift Matching Management
- Grant Management
- Membership Management
- Website Management
- Receipt Management
- Contact Management

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications
- Multi-Channel Communication
- Donor Management
- Receipt Management
- Email Management
- Volunteer Management
- Registration Management
- Gift Matching Management
- Event Management
- Grant Management
- Attendance Management
- Contact Management
- Pledge Management
- Forms Management
- Campaign Management

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics
- Registration Management
- Email Management
- Committee Management
- Calendar Management
- Donor Management
- Volunteer Management
- Contact Management
- Fundraising Management
- Task Management
- Forms Management
- Membership Management
- Workflow Management

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting
- Activity Tracking
- Donation Tracking

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Additional Functionality**
- Online Giving
- Summary Reports
- Mobile Access
- Email Marketing
- Customizable Forms
- Customizable Branding
- Historical Trend Analysis
- API
- Recurring Giving
- Customizable Fields
- Reporting/Analytics
- For Nonprofits
- Recurring/Subscription Billing
- Mobile Giving
- Customizable Reports
- Event Ticketing
- Third-Party Integrations
- AI Copilot
- Campaign Planning
- Access Controls/Permissions
- Personalization
- Credit Card Processing
- Payment Processing
- Generative AI
- Data Import/Export

**Additional Functionality**
- Mobile Giving
- Accounting Integration
- Online Forms
- Dashboard
- Recurring Giving
- Customizable Reports
- Mobile Access
- AI Copilot
- Customizable Branding
- Donor Discovery
- Generative AI
- Event Scheduling
- Alerts/Notifications
- Email Reminders
- Credit Card Processing
- CRM
- Electronic Payments
- ACH Payment Processing
- Social Media Integration
- Campaign Analytics
- Access Controls/Permissions
- Customizable Fields
- Customizable Forms
- Third-Party Integrations
- API
- For Nonprofits
- Payment Processing
- Data Import/Export

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports
- Summary Reports
- Customizable Reports

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS
- Event Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration
- Accounting Integration
- Website Integration

**Additional Functionality**
- Donation Tracking
- Data Import/Export
- Customer Database
- Task Scheduling
- Email Templates
- API
- For Nonprofits
- Real-Time Notifications
- Access Controls/Permissions
- AI Copilot
- Contact Database
- Customizable Fields
- Email Tracking
- Interaction Tracking
- Activity Tracking
- Generative AI
- Reminders
- Campaign Planning
- CRM
- Document Storage
- Mobile Access
- Campaign Segmentation
- Customizable Forms
- Electronic Payments
- Customizable Templates
- Reporting & Statistics
- Credit Card Processing
- Web Forms

## Top ProcessDonation Alternatives
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,763 reviews)
  - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,156 reviews)
  - [Donorbox](https://www.g2.com/products/donorbox/reviews) - 4.6/5.0 (1,509 reviews)

