Zanda (formerly Power Diary) Reviews & Product Details

Hi Miki, thank you so much for taking the time to share such a thoughtful review. It means a lot to hear that Zanda is helping your practice run smoothly and efficiently. We’re especially glad that the setup process felt intuitive and that our guides, webinars, and support chat have been helpful along the way.

One of our core goals is to build a platform that truly supports practitioners in their day-to-day work, so it’s wonderful to hear that the all-in-one approach is helping you stay organized and spend less time on documentation. Many practitioners, especially solo practice owners and clinicians, tell us that having scheduling, notes, billing, and client management all in one place makes a real difference in their workflow.

We also appreciate your kind words about our team and leadership. Staying connected with our community and learning directly from our users is incredibly important to us, which is why we continue to host webinars, gather feedback, and actively review suggestions through our feedback channels.

Thank you as well for mentioning the areas where things could improve. Even small details around scheduling and multi-user functionality are valuable insights for our product team, so please do not hesitate to reach out via support@zandahealth.com any time.

We’re grateful to have you as part of the Zanda community and truly appreciate your support. Warm regards, Irina

Hi there, thank you for such a thoughtful and detailed review - it’s fantastic to hear how central Zanda is to the running of your clinic.

We’re especially pleased that the diary visibility, structured clinical notes, and secure record-keeping are supporting both operational efficiency and clinical governance for your team. Helping clinics stay organised without overcomplicating workflows is exactly what we aim for.

We also appreciate your feedback around report workflow continuity. That’s valuable insight, and improvements to reporting usability are something we’re continuing to refine.

Thank you again for sharing how Zanda supports your clinicians, admin team, and patients. It means a lot to know we’re contributing to smooth, professional day-to-day operations in your clinic. -- Irina

Hi Becky, thank you so much for sharing such a thoughtful and detailed review. It’s wonderful to hear how much value you’re getting from the client portal, especially in saving time, reducing back-and-forth emails, and supporting upfront billing. That kind of efficiency makes a real difference in a busy therapy practice, and we’re so pleased the setup process felt smooth and straightforward for you.

We also really appreciate your honest feedback about automations and billing. Setting up rules for multiple appointment types can feel complex at first. If you’re open to it, our support team would be more than happy to walk through your current automation setup with you and help simplify things. Often a few small adjustments can make everything click into place. And regarding billing, even if you’re not quite sure what felt off, we’d love to explore that with you. You can email our support team at support@zandahelath.com or book a free video session via https://zandahealth.com/book-a-call/ at the time that suits.

Thank you again for highlighting both what’s working well and where we can do better. Feedback like this helps us continue evolving Zanda to better support practices like yours. Warm regards, Irina.

Hi Shanae, thank you so much for sharing your experience. It’s wonderful to hear how Zanda is supporting your day-to-day work. We’re really glad the intuitive navigation, calendar-based invoice access, and the “remember me” option are making your workflow smoother. It’s also great to hear that updating templates and tailoring the system to your needs feels easy and empowering, and that our in-app help resources and support team have been there whenever you’ve needed them.

Your feedback about receipting is very much appreciated. Thank you again for taking the time to leave such a thoughtful review. We’re grateful to be part of your practice’s workflow, and we’re here whenever you need support or have ideas to share. Warm regards, Irina.

Hi Vernon, Thank you so much for sharing such a thoughtful and detailed review. It’s wonderful to hear how Zanda is supporting your chiropractic practice in a way that feels streamlined, flexible, and cost-effective.

We’re especially glad the customizability stands out for you. Being able to choose the features you need, and design forms and notes exactly how you want them, is something we’ve intentionally built for practitioners who value efficiency without unnecessary complexity. It’s fantastic to know this is helping you save time and focus on what matters most: caring for your patients.

We’re also pleased your transition from your previous practice management software felt smooth and supported. Our team works hard to make setup and data import as straightforward as possible, so it’s great to hear that experience reflected here.

When you’re ready to explore SMS or email features, we’d love to help you get the most out of them. Many practices find that automated reminders and communication tools further reduce admin time and improve attendance rates so there’s even more potential time-saving ahead.

Thank you again for trusting Zanda with your practice. We’re excited to continue supporting you as you grow and evolve. Warm regards, Irina.

Hello, thank you for taking the time to share such a balanced and thoughtful review, we really appreciate it.

It’s great to hear that once you were up and running, Zanda has been helping you keep everything organised in your solo practice - from forms and documentation to scheduling, payments, and rebates. That kind of clarity and control is exactly what we aim to provide.

You’ve also raised some points around branding and setup and we’re excited to let you know that we’ve recently released enhanced Client Portal styling options, giving you more flexibility to personalise the look and feel of your portal so it better reflects your brand. You can now customise styling elements to create a more cohesive experience for your clients when they access your client portal home page.

On the setup side, we understand that initial configuration can feel detailed, especially in a solo practice where you’re wearing every hat. The upfront work with codes and data is designed to ensure accuracy in billing, reporting, and compliance, but we know it can feel fiddly at the beginning. Our team is always happy to guide practitioners through that process to make it smoother.

We also truly value your feedback on pricing. For many solo practitioners, affordability matters, and we continually work to ensure Zanda delivers strong value by replacing multiple tools in one secure, compliant platform.

Thank you again for sharing your experience and if you’d like help exploring the new branding options in your Client Portal, we’d love to support you. Please email us at support@zandahealth.com to arrange a support session. Warm regards, Irina.

Hi Selma, Thank you for taking the time to share such a thoughtful review. We’re really glad to hear how much value you’re getting from having everything in one place, from appointments and notes to forms and finances, and that online booking is saving you so much time day to day.

We also appreciate you calling out your experience with the waitlist. That’s helpful, practical feedback, and we understand how important it is to have full control over when someone can move from a waitlist to an actual booking. We'll make sure to pass your feedback to the product team on your behalf.

Thanks again for sharing both what’s working well and where you’d like to see things evolve. It means a lot to us, and we’re glad to be supporting you in keeping your practice organized and running smoothly. -- Warm regards, Irina

Hi Sarah, thank you so much for your wonderful review!

We’re thrilled to hear that your transition to Zanda was smooth and that our team and the Zanda Academy helped make it an easy process. It’s fantastic to know that the platform has simplified your day-to-day operations and freed up more time for what really matters — supporting your clients.

We truly appreciate your kind words and recommendation. Our team is committed to continuously improving Zanda to make practice management even simpler and more enjoyable for you. Thank you for being part of the Zanda community! Warm regards, Irina

Hi Maddee, thank you so much for taking the time to leave such a detailed and positive review, and for highlighting how Zanda is making your day easier across the various allied health clinics you support!

We are truly delighted to hear that you find the customization of our forms and communication templates easy and that our setup process has been straightforward. Knowing that our customer success team has been responsive, friendly, and genuinely helpful whenever you've needed a hand is the highest praise we can receive.

We also deeply appreciate your honest feedback regarding areas for improvement. Regarding automations for payments and rebates, we'd love to hear more from you to learn about your needs and recommend how to best adopt existing Zanda features for automating payments and rebates workflows and how we could enhance them. Please reach out to support@zandahealth.com to book a support call.

I'm also excited to confirm that we are actively developing and testing a new automated form scoring feature right now. This highly anticipated update is designed specifically to process submitted forms automatically, quantify client outcomes, and track progress over time, completely eliminating the manual effort you described.

Your insights, especially as a power user across multiple allied health settings, are invaluable as they help shape our roadmap. Thank you again for choosing Zanda and for being a key part of our community. Warm regards, Irina

Hi Vanessa, thank you so much for this wonderful feedback!

We’re thrilled to hear how Zanda is helping you save time, stay compliant, and manage every part of the client journey in one streamlined system. It’s exactly what we designed Zanda for: to make practice management simpler, faster, and more professional for allied health teams. Zanda offers a lot of depth, and it can feel like a big toolbox at first. That’s why we’re continuing to invest in guided setup, in-app tips, and Zanda Academy training to help new users feel confident and get value quickly.

Thank you for helping others discover how Zanda can transform their workflows — and for being part of the Zanda community! Warm regards, Irina