Zanda (formerly Power Diary) Reviews & Product Details

Hi Jon-Paul, Thank you so much for sharing your experience and for choosing Zanda to support your practice journey. Starting your own business and learning new systems at the same time is a huge achievement, and we’re so pleased to hear that the Zanda Academy with its educational resources has helped make that process easier for you.

It’s wonderful to know that features like online forms, payment deposits, SMS, and practice management tools are helping free up more of your time to focus on patient care, education, and growing your practice. We’re also delighted that you’ve been enjoying the calendar experience.

We really appreciate your honest feedback about the learning curve and your Stripe setup experience as well. Feedback like this helps guide ongoing improvements to both the product and the onboarding experience for new practitioners. We’re continuing to invest in making Zanda more intuitive and streamlined, while expanding the educational support available through the Zanda Academy and other resources.

Thank you again for your thoughtful review and support. Warm regards, Irina.

Thank you so much for taking the time to share such a thoughtful and detailed review. It’s genuinely meaningful to hear how Zanda is supporting not just your day-to-day work, but also something as important as your clinical will. Knowing that it gives you peace of mind and helps you stay organised, secure, and prepared really speaks to why the platform exists in the first place.

It’s great to hear how much value you’re getting from forms, templates, reminders, and invoicing, especially as a sole practitioner. That sense of having everything in one place and running smoothly is exactly what we aim for, and it’s wonderful to hear it’s making a real difference in your practice.

We also really appreciate you calling out the areas that haven’t quite worked as expected. Scheduling emails is something that is on our development roadmap, so please look out for our release announcements.

We understand that using a custom domain email (like ProtonMail), and getting Zoom fully set up are all important parts of your workflow, and it makes sense that when those don’t feel seamless, it adds extra effort back into your day. While some of these setups can depend on external providers or specific configurations, they’re absolutely things our team can help you work through step by step. If and when you have a moment, reaching out to support could help get your Zoom video working properly and explore options around email setup, so you can get closer to that fully streamlined experience you’re aiming for. Please reach out via support@zandahealth.com to organise a free troubleshooting settion when you are ready.

Thank you again for your kind words about the support team and for recommending Zanda to others, it means a lot. Warm regards, Irina.

Hi Leaf, thank you for your lovely review! We're so glad to hear that Zanda helps you manage everything in one place—from automations to secure client data storage—and that you're enjoying the upgraded Zoom integration.

We also appreciate your feedback on the calendar view. We're looking into ways to make it clearer and more user-friendly, so thank you for pointing that out.

It’s great to know Zanda supports your psychotherapy practice with ease and peace of mind. We're grateful to have you with us! Warm regards, Irina

Hi Julia, Thank you so much for taking the time to share such a thoughtful review, we really appreciate it.

It’s great to hear how much value you’re getting from telehealth powered by Zoom, and that having everything in one place, from bookings to payments to communications, is helping reduce your admin workload. That’s exactly what we aim for: giving you a simple, reliable way to run your practice and deliver care without juggling multiple systems.

We also really appreciate your honest feedback about the initial learning curve. Getting started can sometimes feel like a lot, especially with a system that offers so much flexibility and customization. To support the new customers we've set up the Zanda Academy, and out support team are always there to organise free one-on-one video sessions to help with learning and setting up your account. And it's true that most users find it becomes much more intuitive once everything is set up. We’re continuously working to make that first experience smoother and easier to navigate.

If you ever want to explore ways to simplify your setup further, or make better use of templates and automations, our team is always here to help.

Thanks again for your recommendation, it means a lot to us. Warm regards, Irina

Hi Miki, thank you so much for taking the time to share such a thoughtful review. It means a lot to hear that Zanda is helping your practice run smoothly and efficiently. We’re especially glad that the setup process felt intuitive and that our guides, webinars, and support chat have been helpful along the way.

One of our core goals is to build a platform that truly supports practitioners in their day-to-day work, so it’s wonderful to hear that the all-in-one approach is helping you stay organized and spend less time on documentation. Many practitioners, especially solo practice owners and clinicians, tell us that having scheduling, notes, billing, and client management all in one place makes a real difference in their workflow.

We also appreciate your kind words about our team and leadership. Staying connected with our community and learning directly from our users is incredibly important to us, which is why we continue to host webinars, gather feedback, and actively review suggestions through our feedback channels.

Thank you as well for mentioning the areas where things could improve. Even small details around scheduling and multi-user functionality are valuable insights for our product team, so please do not hesitate to reach out via support@zandahealth.com any time.

We’re grateful to have you as part of the Zanda community and truly appreciate your support. Warm regards, Irina

Hi there, thank you for such a thoughtful and detailed review - it’s fantastic to hear how central Zanda is to the running of your clinic.

We’re especially pleased that the diary visibility, structured clinical notes, and secure record-keeping are supporting both operational efficiency and clinical governance for your team. Helping clinics stay organised without overcomplicating workflows is exactly what we aim for.

We also appreciate your feedback around report workflow continuity. That’s valuable insight, and improvements to reporting usability are something we’re continuing to refine.

Thank you again for sharing how Zanda supports your clinicians, admin team, and patients. It means a lot to know we’re contributing to smooth, professional day-to-day operations in your clinic. -- Irina

Hi Becky, thank you so much for sharing such a thoughtful and detailed review. It’s wonderful to hear how much value you’re getting from the client portal, especially in saving time, reducing back-and-forth emails, and supporting upfront billing. That kind of efficiency makes a real difference in a busy therapy practice, and we’re so pleased the setup process felt smooth and straightforward for you.

We also really appreciate your honest feedback about automations and billing. Setting up rules for multiple appointment types can feel complex at first. If you’re open to it, our support team would be more than happy to walk through your current automation setup with you and help simplify things. Often a few small adjustments can make everything click into place. And regarding billing, even if you’re not quite sure what felt off, we’d love to explore that with you. You can email our support team at support@zandahelath.com or book a free video session via https://zandahealth.com/book-a-call/ at the time that suits.

Thank you again for highlighting both what’s working well and where we can do better. Feedback like this helps us continue evolving Zanda to better support practices like yours. Warm regards, Irina.

Hi Tom, thank you so much for such a thoughtful and detailed review, we really appreciate you sharing your experience.

It’s great to hear that Zanda has become your clinic’s go-to for managing day-to-day operations. The flexibility around customization, along with automations for reminders, letters, and cancellations, is something we’ve put a lot of focus on - so it’s fantastic to know it’s making a real difference in how smoothly your clinic runs. It’s also great to hear the Stripe integration is helping streamline deposit collection and reduce admin on your end.

We also really appreciate your honest feedback around pricing and two-factor authentication. We understand that pricing changes can have an impact, especially as your clinic grows, and we’re always working to ensure the platform continues to deliver strong value in return. Your suggestion around using an authenticator app for 2FA is a great one as well, this is exactly the kind of feedback that helps shape future improvements. I've passed it to our product team for review on your behalf.

Thanks again for taking the time to share this. It’s great to hear how Zanda is supporting your clinic, and we’re here whenever you need us. Warm regards, Irina.

Hi Sophie, Thank you for sharing your experience, we really appreciate it.

It’s great to hear that you’re getting value from client forms, scheduling, and clinical notes. Having a secure, purpose-built space to document sessions and track attendance is something we care deeply about, so it’s encouraging to know it’s supporting your work in a meaningful way.

We also hear your feedback around mobile access. Being able to work easily on the go and keep everything in sync with your existing tools can make a big difference day to day. While Zanda is designed to work smoothly on mobile browsers, we understand that a dedicated app experience is something many practitioners would find helpful. As for the Google Calendar integration, it is actually available and accessible through your practitioner settings. If you need help with setting those up, please reach out to our support team for assistance at support@zandahealth.com.

Thanks again for your thoughtful feedback and for trusting Zanda with your clinical documentation, we’re glad it’s helping you stay organised and secure. Warm regards, Irina.

Hi Shanae, thank you so much for sharing your experience. It’s wonderful to hear how Zanda is supporting your day-to-day work. We’re really glad the intuitive navigation, calendar-based invoice access, and the “remember me” option are making your workflow smoother. It’s also great to hear that updating templates and tailoring the system to your needs feels easy and empowering, and that our in-app help resources and support team have been there whenever you’ve needed them.

Your feedback about receipting is very much appreciated. Thank you again for taking the time to leave such a thoughtful review. We’re grateful to be part of your practice’s workflow, and we’re here whenever you need support or have ideas to share. Warm regards, Irina.