# Top 10 Pivotal CRM Alternatives & Competitors **Average Rating:** 3.5/5 **Total Number of Reviews:** 62 The CRM Software solutions below are the most common alternatives that users and reviewers compare with Pivotal CRM. CRM Software is a widely used technology, and many people are seeking productive, user friendly software solutions with partner relationship mgmt. (prm), marketing roi analytics, and social collaboration features. Other important factors to consider when researching alternatives to Pivotal CRM include marketing and integration. The best overall Pivotal CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Pivotal CRM are Sugar Sell, Workbooks, Dynamics 365 Sales, and Oracle CRM On Demand. Pivotal CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm). ## Best Paid & Free Alternatives to Pivotal CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Oracle CRM On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) ## Top 10 Alternatives to Pivotal CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Pivotal CRM stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Consumer Services, and Apparel & Fashion, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,854 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Pivotal CRM, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Better at meeting requirements - More usable - More expensive Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pivotal-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Sugar Sell](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sugar-sell) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Workbooks](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-workbooks) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Dynamics 365 Sales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Oracle CRM On Demand](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-crm-on-demand) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Creatio](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs SAP Sales Cloud](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) ### 2. [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) By SugarAI **Average Rating:** 3.8/5 **Total Reviews:** 776 Sugar Sell gives B2B sales teams the tools they need to manage complex accounts, long sales cycles, and repeat business. Reps use personalized dashboards to track deals, manage customer interactions, and get clear recommendations for their next best steps. Sales leaders gain real-time insights into pipeline health and team performance, helping them forecast accurately and drive consistent results. With no-code configurations, Sugar Sell adapts to your unique sales processes. It integrates seamlessly with email, calendar, and ERP systems, giving sales teams the information they need to build stronger customer relationships. Reviewers say compared to Pivotal CRM, Sugar Sell is: - More usable - Slower to reach roi Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Sugar Sell](https://www.g2.com/compare/pivotal-crm-vs-sugar-sell) **Compare Sugar Sell with other alternatives:** - [Sugar Sell vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sugar-sell) - [Sugar Sell vs Workbooks](https://www.g2.com/compare/sugar-sell-vs-workbooks) - [Sugar Sell vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-sugar-sell) - [Sugar Sell vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-sugar-sell) - [Sugar Sell vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sugar-sell) - [Sugar Sell vs Creatio](https://www.g2.com/compare/creatio-vs-sugar-sell) - [Sugar Sell vs Zoho CRM](https://www.g2.com/compare/sugar-sell-vs-zoho-crm) - [Sugar Sell vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-sugar-sell) - [Sugar Sell vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-sugar-sell) ### 3. [Workbooks](https://www.g2.com/products/workbooks/reviews) By Workbooks **Average Rating:** 4.3/5 **Total Reviews:** 574 Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations. Reviewers say compared to Pivotal CRM, Workbooks is: - More usable - Better at support - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Workbooks](https://www.g2.com/compare/pivotal-crm-vs-workbooks) **Compare Workbooks with other alternatives:** - [Workbooks vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-workbooks) - [Workbooks vs Sugar Sell](https://www.g2.com/compare/sugar-sell-vs-workbooks) - [Workbooks vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-workbooks) - [Workbooks vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-workbooks) - [Workbooks vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-workbooks) - [Workbooks vs Creatio](https://www.g2.com/compare/creatio-vs-workbooks) - [Workbooks vs Zoho CRM](https://www.g2.com/compare/workbooks-vs-zoho-crm) - [Workbooks vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-workbooks) - [Workbooks vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-workbooks) ### 4. [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) By Microsoft **Average Rating:** 3.8/5 **Total Reviews:** 1,622 Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises. Reviewers say compared to Pivotal CRM, Dynamics 365 Sales is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pivotal-crm) **Compare Dynamics 365 Sales with other alternatives:** - [Dynamics 365 Sales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Sugar Sell](https://www.g2.com/compare/dynamics-365-sales-vs-sugar-sell) - [Dynamics 365 Sales vs Workbooks](https://www.g2.com/compare/dynamics-365-sales-vs-workbooks) - [Dynamics 365 Sales vs Oracle CRM On Demand](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-crm-on-demand) - [Dynamics 365 Sales vs HubSpot Sales Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [Dynamics 365 Sales vs Creatio](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Zoho CRM](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Dynamics 365 Sales vs SAP Sales Cloud](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [Dynamics 365 Sales vs Pipedrive](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) ### 5. [Oracle CRM On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) By Oracle **Average Rating:** 3.8/5 **Total Reviews:** 112 Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. Reviewers say compared to Pivotal CRM, Oracle CRM On Demand is: - Slower to reach roi Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-pivotal-crm) **Compare Oracle CRM On Demand with other alternatives:** - [Oracle CRM On Demand vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-crm-on-demand) - [Oracle CRM On Demand vs Sugar Sell](https://www.g2.com/compare/oracle-crm-on-demand-vs-sugar-sell) - [Oracle CRM On Demand vs Workbooks](https://www.g2.com/compare/oracle-crm-on-demand-vs-workbooks) - [Oracle CRM On Demand vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-oracle-crm-on-demand) - [Oracle CRM On Demand vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-crm-on-demand) - [Oracle CRM On Demand vs Creatio](https://www.g2.com/compare/creatio-vs-oracle-crm-on-demand) - [Oracle CRM On Demand vs Zoho CRM](https://www.g2.com/compare/oracle-crm-on-demand-vs-zoho-crm) - [Oracle CRM On Demand vs SAP Sales Cloud](https://www.g2.com/compare/oracle-crm-on-demand-vs-sap-sap-sales-cloud) - [Oracle CRM On Demand vs Pipedrive](https://www.g2.com/compare/oracle-crm-on-demand-vs-pipedrive) ### 6. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,873 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Pivotal CRM, HubSpot Sales Hub is: - More usable - Better at support - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pivotal-crm) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Sugar Sell](https://www.g2.com/compare/hubspot-sales-hub-vs-sugar-sell) - [HubSpot Sales Hub vs Workbooks](https://www.g2.com/compare/hubspot-sales-hub-vs-workbooks) - [HubSpot Sales Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Oracle CRM On Demand](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-crm-on-demand) - [HubSpot Sales Hub vs Creatio](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs SAP Sales Cloud](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) ### 7. [Creatio](https://www.g2.com/products/creatio/reviews) By Creatio **Average Rating:** 4.6/5 **Total Reviews:** 359 One platform to automate industry workflows and CRM with no-code. Reviewers say compared to Pivotal CRM, Creatio is: - More usable - Better at support - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Creatio](https://www.g2.com/compare/creatio-vs-pivotal-crm) **Compare Creatio with other alternatives:** - [Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-creatio) - [Creatio vs Sugar Sell](https://www.g2.com/compare/creatio-vs-sugar-sell) - [Creatio vs Workbooks](https://www.g2.com/compare/creatio-vs-workbooks) - [Creatio vs Dynamics 365 Sales](https://www.g2.com/compare/creatio-vs-dynamics-365-sales) - [Creatio vs Oracle CRM On Demand](https://www.g2.com/compare/creatio-vs-oracle-crm-on-demand) - [Creatio vs HubSpot Sales Hub](https://www.g2.com/compare/creatio-vs-hubspot-sales-hub) - [Creatio vs Zoho CRM](https://www.g2.com/compare/creatio-vs-zoho-crm) - [Creatio vs SAP Sales Cloud](https://www.g2.com/compare/creatio-vs-sap-sap-sales-cloud) - [Creatio vs Pipedrive](https://www.g2.com/compare/creatio-vs-pipedrive) ### 8. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,939 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Pivotal CRM, Zoho CRM is: - More usable - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Zoho CRM](https://www.g2.com/compare/pivotal-crm-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs Sugar Sell](https://www.g2.com/compare/sugar-sell-vs-zoho-crm) - [Zoho CRM vs Workbooks](https://www.g2.com/compare/workbooks-vs-zoho-crm) - [Zoho CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Zoho CRM vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs Creatio](https://www.g2.com/compare/creatio-vs-zoho-crm) - [Zoho CRM vs SAP Sales Cloud](https://www.g2.com/compare/sap-sap-sales-cloud-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) ### 9. [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) By SAP **Average Rating:** 4.2/5 **Total Reviews:** 1,001 SAP CRM can help you better engage with your customers in person, online, or via a mobile. Leverage true 360 customer insight – from interaction history to social media sentiments Reviewers say compared to Pivotal CRM, SAP Sales Cloud is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs SAP Sales Cloud](https://www.g2.com/compare/pivotal-crm-vs-sap-sap-sales-cloud) **Compare SAP Sales Cloud with other alternatives:** - [SAP Sales Cloud vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Sugar Sell](https://www.g2.com/compare/sap-sap-sales-cloud-vs-sugar-sell) - [SAP Sales Cloud vs Workbooks](https://www.g2.com/compare/sap-sap-sales-cloud-vs-workbooks) - [SAP Sales Cloud vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Creatio](https://www.g2.com/compare/creatio-vs-sap-sap-sales-cloud) - [SAP Sales Cloud vs Zoho CRM](https://www.g2.com/compare/sap-sap-sales-cloud-vs-zoho-crm) - [SAP Sales Cloud vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-sap-sap-sales-cloud) ### 10. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,092 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Pivotal CRM, Pipedrive is: - More usable - Easier to set up - Better at support Categories in common with Pivotal CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Pivotal CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-pivotal-crm) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs Sugar Sell](https://www.g2.com/compare/pipedrive-vs-sugar-sell) - [Pipedrive vs Workbooks](https://www.g2.com/compare/pipedrive-vs-workbooks) - [Pipedrive vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Pipedrive vs Oracle CRM On Demand](https://www.g2.com/compare/oracle-crm-on-demand-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs Creatio](https://www.g2.com/compare/creatio-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs SAP Sales Cloud](https://www.g2.com/compare/pipedrive-vs-sap-sap-sales-cloud) --- ## Pivotal CRM Alternatives FAQs ### What features do alternatives offer that Pivotal does not? Alternatives to Pivotal CRM offer several advanced features that Pivotal lacks, including native Campaign Management, Marketing ROI Analytics, Partner Relationship Management (PRM), Social Collaboration Features, and Social Network Integration. These capabilities enhance marketing effectiveness, partner engagement, and social media integration, which are not available natively in Pivotal. ### How does Pivotal compare to Agentforce Sales? According to G2 data, [Pivotal](https://www.g2.com/products/pivotal-crm/reviews) holds an average rating of 3.5/5 across 62 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) boasts a significantly higher average rating of 4.4/5 from 25,803 reviews. In dimension scores, Agentforce Sales leads Pivotal by 0.8 points in Meeting Requirements (8.8 vs 8.0) and by 0.8 points in Usability (8.2 vs 7.4). Pivotal scores higher in Ease of Setup by 0.2 points (8.0 vs 7.8) and Ease of Admin by 0.5 points (8.4 vs 7.9). Agentforce Sales has a slight advantage in Support (8.1 vs 7.9), while Pivotal leads in Ease of Doing Business (8.7 vs 8.4). Feature-wise, Agentforce Sales offers additional capabilities not found in Pivotal, including Campaign Management, Marketing ROI Analytics, Partner Relationship Management (PRM), Social Collaboration, and Social Network Integration features. User sentiment highlights that Agentforce Sales excels with 3,167 mentions of features, 2,065 mentions of ease of use, and 843 mentions of customization, whereas Pivotal's pros focus on simplicity, feature richness, and ease of use but with fewer reviews overall. In summary, Agentforce Sales provides a more comprehensive, scalable, and feature-rich CRM solution with stronger user satisfaction and broader integrations, while Pivotal offers easier setup and administration with a smaller, less complex user base. ### Why do users choose Agentforce Sales over Pivotal? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Pivotal primarily due to its extensive feature set and superior usability. With 3,167 mentions praising its features and 2,065 mentions highlighting ease of use, Agentforce Sales delivers robust capabilities including advanced campaign management, marketing ROI analytics, partner relationship management, and social collaboration tools that Pivotal lacks. Agentforce Sales also benefits from a vast ecosystem of integrations, seamless Salesforce platform connectivity, and powerful AI-driven automation that significantly reduces manual tasks and improves sales efficiency. Users report enhanced lead management, customization, and reporting capabilities, with 843 mentions of customization and 599 mentions of reporting. The platform's strong pipeline visibility, real-time insights, and AI-powered sales coaching contribute to better forecasting and decision-making. Despite a steeper learning curve and higher complexity noted in 1,092 mentions of learning curve and 682 mentions of complexity, users value the long-term scalability and ROI. The platform's automation and AI features save time and increase productivity, making it the preferred choice for organizations seeking a comprehensive, enterprise-grade CRM solution that grows with their business needs. ### What are the best alternatives to Pivotal? The best alternatives to Pivotal CRM, according to G2 user ratings and review counts, include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 stars, 25,803 reviews), [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) (3.8/5 stars, 776 reviews), [Workbooks](https://www.g2.com/products/workbooks/reviews) (4.2/5 stars, 573 reviews), [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) (3.8/5 stars, 1,619 reviews), [Oracle On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) (3.8/5 stars, 111 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 stars, 13,814 reviews), [Zoho](https://www.g2.com/products/zoho-crm/reviews) (4.1/5 stars, 2,930 reviews), [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) (4.2/5 stars, 999 reviews), [Pipedrive](https://www.g2.com/products/pipedrive/reviews) (4.3/5 stars, 3,053 reviews), and [Capsule](https://www.g2.com/products/capsule-crm/reviews) (4.7/5 stars, 492 reviews). These alternatives demonstrate higher user satisfaction and broader adoption compared to Pivotal's 3.5/5 star rating from 62 reviews. ### Which CRM tools do reviewers recommend instead of Pivotal? Reviewers recommend CRM tools such as [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews), [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews), [Workbooks](https://www.g2.com/products/workbooks/reviews), [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews), [Zoho](https://www.g2.com/products/zoho-crm/reviews), [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews), [Pipedrive](https://www.g2.com/products/pipedrive/reviews), and [Capsule](https://www.g2.com/products/capsule-crm/reviews) instead of Pivotal. These alternatives are favored for their superior usability, richer feature sets, better integration capabilities, and stronger support. For example, Agentforce Sales is praised for its AI-driven automation and comprehensive sales platform, while HubSpot Sales Hub is noted for its ease of use and seamless integration. Zoho CRM is recognized for its affordability and customization, and SAP Sales Cloud for its deep ERP integration and AI-powered insights. Pipedrive and Capsule are recommended for their intuitive interfaces and efficient pipeline management. These recommendations reflect a preference for CRM solutions that offer greater flexibility, modern user experiences, and advanced automation compared to Pivotal. ## Explore Articles - [Best pricing management tools for my app business](https://www.g2.com/discussions/best-pricing-management-tools-for-my-app-business) - [Top-rated AI legal assistants for litigation support](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-litigation-support) - [Top CPQ software for streamlining sales processes](https://www.g2.com/discussions/what-is-the-top-cpq-software-for-streamlining-sales-processes) - [Leading CMMS for equipment maintenance in the U.S.](https://www.g2.com/discussions/what-is-the-leading-cmms-for-equipment-maintenance-in-the-u-s) - [What's the best app for handling purchasing in a tech company](https://www.g2.com/discussions/what-s-the-best-app-for-handling-purchasing-in-a-tech-company) - [Which solution supports multi-site and multi-language content delivery?](https://www.g2.com/discussions/which-solution-supports-multi-site-and-multi-language-content-delivery) ## Spotlight Categories - [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) - [Chatbots Software](https://www.g2.com/categories/chatbots) - [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)