---
title: Petpooja POSS Reviews
meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how Petpooja POSS works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 289
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---

# Petpooja POSS Reviews
**Vendor:** Petpooja  
**Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 289
## About Petpooja POSS
Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&amp;B industry.



## Petpooja POSS Pros & Cons
**What users like:**

- Users value the **24/7 customer support** from Petpooja, ensuring prompt resolution of queries and operational efficiency. (49 reviews)
- Users appreciate the **ease of use** of Petpooja, enabling seamless restaurant management and operational efficiency. (46 reviews)
- Users enjoy the **efficient inventory management** of Petpooja POSS, streamlining their daily operations on a single platform. (37 reviews)
- Users value the **fast and stable billing system** of Petpooja, enhancing efficiency during busy restaurant hours. (29 reviews)
- Users appreciate the **user-friendly platform** of Petpooja, enhancing efficiency and automation in F&amp;B operations. (29 reviews)
- Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews)
- Customer Satisfaction (20 reviews)
- Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews)
- POS Integration (19 reviews)
- User Interface (18 reviews)

**What users dislike:**

- Users experience **synchronization issues and gaps in inventory and tax mapping** that hinder effective management. (14 reviews)
- Users experience **slow performance** issues with delays in order updates and notifications, affecting overall efficiency. (14 reviews)
- Users face **delayed updates** , leading to frustration with menu and inventory management issues affecting service efficiency. (6 reviews)
- Users find the **training difficult** , with many features being overwhelming and requiring additional support to grasp. (6 reviews)
- Users experience **connectivity issues** leading to syncing problems and delayed notifications, impacting overall functionality during poor internet conditions. (4 reviews)
- Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews)
- Poor Customer Support (4 reviews)
- Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews)
- Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews)
- Technical Glitches (4 reviews)


## Petpooja POSS Discussions
  - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes

- [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A53%3A35+-0500&secure%5Bsession_id%5D=474fa23c-2dab-4f98-955c-a7529a3a7e52&secure%5Btoken%5D=1c5c27350d9fa2d08bcfdb0065d113be73d143b1c01187d6daf629ab958a591e&format=llm_user)
## Petpooja POSS Integrations
  - [Reelo](https://www.g2.com/products/reelo/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews)

## Petpooja POSS Features
**Administration**
- Menu Building
- Inventory Management
- Accounting
- Reporting & Analytics
- Loyalty Management
- Retail Inventory Management
- Invoice Management
- Layaway Management
- Delivery Management
- Real-Time Reporting

**Administration**
- Analytics
- Order Tracking

**Administration**
- Accounting
- Marketing Tools
- Employee Management
- Guest Profiles

**Platform Basics**
- Reporting
- Interoperability
- Real-Time Reporting
- Labor Cost Reporting

**Order Management**
- Multichannel Ordering
- Menu Management
- Order Tracking
- Order Prioritization

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery
- Receipt Management
- Sales Tax Management
- Gift Card Management
- Promotions Management
- Purchase Order Management
- Returns Management
- eCommerce Management
- Commission Management
- Sales Order Management
- Discount Management
- Order Management
- Recipe Management
- Reservations Management
- Tips Management
- Bar Tab Management
- Employee Management
- Cash Management
- Kitchen/Menu Management
- Partial Payments
- Stock Management
- Pricing Management
- Price/Margin Management

**Finances**
- Food Costing
- Invoice Tracking
- Recipe Costing
- Accounting

**Analytics**
- Reports & Analytics
- Predictive Analytics
- Feedback Management
- Market Intelligence

**Back Office**
- Accounting
- Employee Management
- Analytics
- Inventory Management

**Kitchen Logistics**
- Recipe Management
- Inventory Tracking
- KDS Syncing

**Inventory Management **
- Waste Tracking
- Recipe Creation
- Inventory Control
- Online Ordering

**Front of Office**
- POS
- Table Management
- Kitchen Ticketing
- Reservations
- Purchase Order Management
- Gift Card Management
- Promotions Management
- Discount Management
- Wait List Management
- Reservations Management

**Platform**
- Sales Reporting & Analytics
- Mobile Application
- Integrations
- Loyalty Programs

**Additional Functionality**
- Barcode/Ticket Scanning
- Access Controls/Permissions
- Activity Dashboard
- Accounting Integration
- API
- Order Tracking
- AI Copilot
- Customer History
- Payment Processing
- Third-Party Integrations
- Dynamic Pricing
- Transaction History
- Customizable Reports
- Multi-Location
- For Bars/Clubs
- Clock In/Out
- Credit Card Processing
- Customer Database
- Time Clock
- Inventory Control
- Product Catalog
- Generative AI
- Offline Access
- Loyalty Program
- Sales Trend Analysis
- Customizable Categories
- Sales Reports
- CRM
- Restaurant POS
- Data Import/Export
- Inventory Tracking
- Point of Sale (POS)
- Customer Accounts
- For iPad Devices
- SSL Security
- Real-Time Data
- For Retail
- Barcode Recognition
- Reporting & Statistics
- Real-Time Updates
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Alerts/Notifications
- For Restaurants
- Order Entry
- Mobile Access
- Online Ordering

**Additional Functionality**
- Inventory Management
- Nutrition & Allergen Management
- AI Copilot
- Point of Sale (POS)
- Recipe Management
- Generative AI
- Kitchen/Menu Management
- Demand Forecasting

**Platform Data**
- Dashboard
- Activity Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration
- Third-Party Integrations

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Additional Functionality**
- Inventory Tracking
- Time Clock
- Order Entry
- Credit Card Processing
- Performance Metrics
- Mobile Access
- Multi-Location
- Real-Time Data
- Customizable Branding
- Sales Reports
- Social Promotion
- Real-Time Notifications
- Loyalty Program
- Access Controls/Permissions
- Billing & Invoicing
- API
- Order Tracking
- Reporting & Statistics
- Sales Trend Analysis
- Real-Time Updates
- Online Ordering
- Customizable Reports
- Barcode/Ticket Scanning
- Delivery Tracking
- Customer History
- Forecasting
- Customer Database
- AI Copilot
- Alerts/Notifications
- Electronic Payments

## Top Petpooja POSS Alternatives
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,305 reviews)
  - [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - 4.6/5.0 (55 reviews)
  - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (1,011 reviews)

