--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Petpooja POSS Reviews **Vendor:** Petpooja **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 ## About Petpooja POSS Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. ## Petpooja POSS Pros & Cons **What users like:** - Users value the **24/7 customer support** from Petpooja, ensuring prompt resolution of queries and operational efficiency. (49 reviews) - Users appreciate the **ease of use** of Petpooja, enabling seamless restaurant management and operational efficiency. (46 reviews) - Users enjoy the **efficient inventory management** of Petpooja POSS, streamlining their daily operations on a single platform. (37 reviews) - Users value the **fast and stable billing system** of Petpooja, enhancing efficiency during busy restaurant hours. (29 reviews) - Users appreciate the **user-friendly platform** of Petpooja, enhancing efficiency and automation in F&B operations. (29 reviews) - Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews) - Customer Satisfaction (20 reviews) - Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews) - POS Integration (19 reviews) - User Interface (18 reviews) **What users dislike:** - Users experience **synchronization issues and gaps in inventory and tax mapping** that hinder effective management. (14 reviews) - Users experience **slow performance** issues with delays in order updates and notifications, affecting overall efficiency. (14 reviews) - Users face **delayed updates** , leading to frustration with menu and inventory management issues affecting service efficiency. (6 reviews) - Users find the **training difficult** , with many features being overwhelming and requiring additional support to grasp. (6 reviews) - Users experience **connectivity issues** leading to syncing problems and delayed notifications, impacting overall functionality during poor internet conditions. (4 reviews) - Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews) - Poor Customer Support (4 reviews) - Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews) - Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews) - Technical Glitches (4 reviews) ## Petpooja POSS Reviews ### 1. EVERYTHING IS GOOD STAFF IS ALSO VERY COMMUNICATIING **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** VERY CORDINATING STAFF AND TEAM WHICH IS AVAILABLE 24BY 7 **What do you dislike about Petpooja POSS?** CANT SEE THEB DATA ON PHONE AND ALSO MONTHLY REPORTS ON MAIL ITEM WISE **What problems is Petpooja POSS solving and how is that benefiting you?** WHATEVER ISSUE WE ARE GETTING IN ONLINE WE JUST REQUEST FOR THE RESOLUTION ON WHATSAAP GROUP AND THEY RESOLVE LIKE IMAGE UPDATION, MENU UPDATION,PRICING,KOT **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We're thrilled to hear that you find our staff communicative and coordinating. We apologize for any inconvenience regarding viewing data on your phone and receiving monthly reports. We value your feedback and will work on improving these aspects. ### 2. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Lakhan R. | Food & Beverage, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Petpooja POSS?** Best experience billing, inventory management, menu customization, etc. **What do you dislike about Petpooja POSS?** Only online sale Iteam wise can't export,.. **What problems is Petpooja POSS solving and how is that benefiting you?** Multipule Agregetore manage in one dashboard, we can see live sale running table etc. **Official Response from Marketing Petpooja:** > It's great to hear that Petpooja is helping you manage multiple aggregators in one dashboard and providing live sales data. We appreciate your support! ### 3. petpooja supporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Petpooja POSS?** petpooja supporting too good any time supporting **What do you dislike about Petpooja POSS?** online order receved only server system , need to improve **What problems is Petpooja POSS solving and how is that benefiting you?** we using two type of bill number sequence online and offline , but some time both offline and online items added new sequence generated automatically **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We are glad to hear that you find our support services helpful. ### 4. Fast service easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Petpooja POSS?** Good support team and always helpful for any team member specially thanks for Bhumika thakkar **What do you dislike about Petpooja POSS?** Nothing any issue and complaints for petpooja **What problems is Petpooja POSS solving and how is that benefiting you?** Call support is very fast and good **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We're happy to hear that you have not encountered any issues or complaints with Petpooja. ### 5. Service is good.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Operating system is so easy so any one can handle. Overall system is good.. and update regularly to develop the business from both the ends.. **What do you dislike about Petpooja POSS?** Dislike is nothing much to tell. Overall is good only. **What problems is Petpooja POSS solving and how is that benefiting you?** Like billing issues, and any other items to be update. **Official Response from Neha Choithnani:** > Thank you for your positive feedback! We're happy to hear that you find our operating system easy to handle and that our regular updates are beneficial for your business. ### 6. Very Good Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Petpooja POSS?** Integration Software is very helpfull for our team. **What do you dislike about Petpooja POSS?** we need 10,000+ Entry in One Stock report. **What problems is Petpooja POSS solving and how is that benefiting you?** sales report solved because of this we can do entry to easly **Official Response from Marketing Petpooja:** > We're pleased to hear that Petpooja has helped solve your sales reporting needs, making data entry easier for you. ### 7. Quick Resolutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Since the day one Ive been getting very quick resolutions for any problem I face, Special thanks to Anjali and Ganesh. **What do you dislike about Petpooja POSS?** Method of adding the menu is too much, Need to push menu,prices,photos and then trigger the menu. **What problems is Petpooja POSS solving and how is that benefiting you?** Menu management and inventory management **Official Response from Marketing Petpooja:** > We're glad to hear that you have been receiving quick resolutions from our team. We will definitely take your feedback about the method of adding the menu into consideration for future improvements. Thank you for sharing your experience with us! ### 8. Ok **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Petpooja POSS?** User friendly, customer support from inventory team. **What do you dislike about Petpooja POSS?** Basic reports also we have to pay (example: OS for all outlets but no reports are there, if u want we have to pay for dynamic reports). Drawbacks to follow the expiry. **What problems is Petpooja POSS solving and how is that benefiting you?** Not bad **Official Response from Neha Choithnani:** > Thank you for your feedback. We're pleased to hear that you find Petpooja user-friendly and value the support from our inventory team. We understand your concerns about the reports and will take this into consideration for future enhancements. ### 9. Amazing Easy To Use Billing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Petpooja POSS?** Our POC are most helpful and always available to solve our issues, they have the best customer service possible, its extremely easy to use and affordable **What do you dislike about Petpooja POSS?** Nothing as such to dislike about software **What problems is Petpooja POSS solving and how is that benefiting you?** Easy to manage menu & price updates **Official Response from Neha Choithnani:** > We're thrilled to hear that you find our software easy to use and our customer service helpful! Thank you for your kind words. ### 10. Great going **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Petpooja POSS?** Quick response, amazing customer support team, user-friendly **What do you dislike about Petpooja POSS?** Nothing much to complaint, but if cost stays lesser like before would be much easier for small medium enterprises **What problems is Petpooja POSS solving and how is that benefiting you?** Multiple use like inventory to sales to integration in single platform **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We're thrilled that you find our quick response, amazing customer support team, and user-friendly interface valuable. ### 11. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Reporting, get to know sales of the store from anywhere **What do you dislike about Petpooja POSS?** Very Frequent updates, it is recommended to provide updates for each clients and general updates for all **What problems is Petpooja POSS solving and how is that benefiting you?** Know the sales from anywhere and get instant reporting **Official Response from Marketing Petpooja:** > Thank you for sharing your positive experience with Petpooja. We understand that frequent updates can be bothersome, and we are actively working on optimizing our update process to ensure a smoother experience for our clients. Your feedback is valuable to us, and we will take it into account as we continue to enhance our platform. ### 12. FOOD INDUSTRY 'S BEST SOFTWARE FOR INVENTORY & STOCK MAINTAIN EASILY **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Petpooja POSS?** SUPPORT SYSTEM , ATTENDANCE BEHAVIOUR , SOMETIMES FAST SERVICE **What do you dislike about Petpooja POSS?** NOT SET USER TRAINING PROGRAM BY PETPOOJA FOR BETTER EXEPERIANCE FOR USERS **What problems is Petpooja POSS solving and how is that benefiting you?** ANY TIME ANY QUAERY SOLVING BY PETPOOJA SUPPORT SYSTEM VERY FAST **Official Response from Marketing Petpooja:** > Thank you for your feedback! We're glad to hear that you appreciate our support system and fast service. ### 13. Single word - Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Petpooja POSS?** Reports are accurate. Easy of access in the mobile also. **What do you dislike about Petpooja POSS?** Some dynamic reports are not correct, Eg. Cancelled orders- the user which cancelled by an order is not/wrong in the report. **What problems is Petpooja POSS solving and how is that benefiting you?** Currently no issues **Official Response from Marketing Petpooja:** > Thank you for your feedback! We're glad to hear that you find Petpooja user-friendly and that the reports are accurate. We appreciate your input about the dynamic reports and will work on improving this for a better experience. ### 14. Welcome team with team leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Petpooja POSS?** Friendly customer support , easy of use ,Easy of intergration,user friendly **What do you dislike about Petpooja POSS?** Need more requirement on payment modes!! **What problems is Petpooja POSS solving and how is that benefiting you?** yes **Official Response from Marketing Petpooja:** > Thank you for your positive feedback on our friendly customer support and ease of use. ### 15. Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Petpooja POSS?** Easy access, easy to adapt, Quick response **What do you dislike about Petpooja POSS?** Loyalty system can be improved, instead of 3rd party we would like to use PP loyalty. **What problems is Petpooja POSS solving and how is that benefiting you?** Integration of 3rd party app and track of all outlets under H.O **Official Response from Neha Choithnani:** > Thank you for your feedback. We're pleased to hear that you find Petpooja user-friendly and value the support from our inventory team. We understand your concerns about the reports and will take this into consideration for future enhancements. ### 16. Great and very useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Petpooja POSS?** The support that is provided by the team **What do you dislike about Petpooja POSS?** Nothing particular response time can be better **What problems is Petpooja POSS solving and how is that benefiting you?** Helping menu integration **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 17. overall a god experience but sometimes it lags and cumbersome **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Petpooja POSS?** The Reports. Reports for each minute thing is generated. Billing POS is very Simple to operate. Owner module is well designed **What do you dislike about Petpooja POSS?** Lags alot and cumbersome process sometime. **What problems is Petpooja POSS solving and how is that benefiting you?** The reports generation save's alot of time and quick in YoY comparison **Official Response from Marketing Petpooja:** > We're glad to hear that you find the reports and billing POS simple to operate. We apologize for any inconvenience caused by lagging and cumbersome processes. We are constantly working to improve our system for a smoother experience. ### 18. Experience with Petpooja **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Petpooja POSS?** GUI is one of best thing, and seamless integrations controls. **What do you dislike about Petpooja POSS?** Should have better control over what users could see accounting information, **What problems is Petpooja POSS solving and how is that benefiting you?** Effortless flow between Dashboard and billing screen is somewhat I find very usefull. **Official Response from Neha Choithnani:** > Thank you for your feedback! We take your suggestion for better control over accounting information seriously and will consider it for future updates. ### 19. Supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** The team is supportive and a call away.. **What do you dislike about Petpooja POSS?** accounting reports are not proper and if accounts modue would be there it would be much better. **What problems is Petpooja POSS solving and how is that benefiting you?** It is fast and the interface is user friendly **Official Response from Marketing Petpooja:** > We appreciate your positive feedback about our supportive team and user-friendly interface. We understand the need for proper accounting reports and will work towards enhancing this aspect. Your suggestion for an accounts module is noted and will be considered for future updates. We're dedicated to continuously improving our platform to better serve you. ### 20. Feedback **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** Reports really held full for making other reports **What do you dislike about Petpooja POSS?** It is very low. To download date @ other stuff **What problems is Petpooja POSS solving and how is that benefiting you?** It help me to get reports & it really help me make reports **Official Response from Neha Choithnani:** > We appreciate your feedback. We are constantly working on improving our download features to make it more user-friendly. ### 21. Had good experience by using this software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** It is a user friendly software and easy to access **What do you dislike about Petpooja POSS?** Nothing is to dislike about this software **What problems is Petpooja POSS solving and how is that benefiting you?** If there is any tech issue in the software they are sorting it in the earliest **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We are pleased to hear that you find Petpooja easy to use and have not encountered any issues with the software. ### 22. Good staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Petpooja Support team is very nice they try to assist us to resolve the issues as soon as possible **What do you dislike about Petpooja POSS?** Unexpected Errors/Glitches which sometimes take a lot of time to resolved also it would be great if we could see which customers have visited how many times while doing the billing with a number so we can offer a discount for repeat customer **What problems is Petpooja POSS solving and how is that benefiting you?** Its good but its needs some more improvements **Official Response from Neha Choithnani:** > Thank you for your feedback. We are pleased to know that our support team has been helpful to you. We apologize for any inconvenience caused by unexpected errors and glitches. To better assist you, please provide us with your contact details. You can reach out to us via message at +91 7969223344 or email us at support@petpooja.com. Thank you for your patience and understanding. - Team Petpooja. ### 23. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Many online ordering platforms can be integrated with PetPooja software. **What do you dislike about Petpooja POSS?** Reports are not easy as LITHE SOFTWARE.. **What problems is Petpooja POSS solving and how is that benefiting you?** If reports were easy then daily reporting would be easier.. **Official Response from Marketing Petpooja:** > Thank you for your feedback! We understand the importance of easy reporting and will work on enhancing this feature to make daily reporting more efficient for you. ### 24. Complete package of billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Service support issues solutions is very prompt...team respond on call, msg and mail is appreciable. **What do you dislike about Petpooja POSS?** No issues at all the fundamental...hope for the best. **What problems is Petpooja POSS solving and how is that benefiting you?** Menu updation, easy corrections, fast process **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 25. Very good for billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Very good and fast new updates work wonderful **What do you dislike about Petpooja POSS?** Sometimes it's getting slow on updating swiggy and Zomato pickups **What problems is Petpooja POSS solving and how is that benefiting you?** Getting customer service well designed easy to use **Official Response from Marketing Petpooja:** > Thank you for your positive feedback on our billing system and new updates. We apologize for any inconvenience caused by the slow updating on Swiggy and Zomato pickups. We are working on resolving this issue to provide a seamless experience for you. ### 26. Easy operating system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** Quick response and go the end of the peoplem and better solution provided **What do you dislike about Petpooja POSS?** Taking time for arranging the call to the respective franchise **What problems is Petpooja POSS solving and how is that benefiting you?** 24 hrs service provider **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 27. In one Word - Amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Petpooja POSS?** Reporting part is very comfortable. Dashboard is also quite good. The customer support is amazing. Affordable. **What do you dislike about Petpooja POSS?** Nothing to dislike about Petpooja as it is one of best software. **What problems is Petpooja POSS solving and how is that benefiting you?** All **Official Response from Marketing Petpooja:** > We're delighted to hear that you find our reporting and dashboard features comfortable and that you've had a great experience with our customer support. We appreciate your feedback and are committed to providing the best software solutions for our customers. ### 28. Anytime pet Pooja team helping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** Quickly give the response and arrange call to pet Pooja team **What do you dislike about Petpooja POSS?** Nothing dislike pet Pooja software good poc system **What problems is Petpooja POSS solving and how is that benefiting you?** Sometimes price changes other pos related helping **Official Response from Marketing Petpooja:** > Thank you for your encouraging words! ### 29. Support is Good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** petpooja is most powerful solution in our industry all the features are updated trendy **What do you dislike about Petpooja POSS?** Dynamic reports it's loading very slow that is not like **What problems is Petpooja POSS solving and how is that benefiting you?** our restaurant operations **Official Response from Neha Choithnani:** > Thank you for your positive feedback! We're glad to hear that you find Petpooja to be a powerful solution for your industry. We apologize for the inconvenience with the dynamic reports loading slowly and will work to improve this for you. ### 30. Ease of use and online orders integration is the best thing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Dairy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Swiggy and Zomato bills get generated automatically **What do you dislike about Petpooja POSS?** At times it become slow while using plz make it fast **What problems is Petpooja POSS solving and how is that benefiting you?** Online integration and stock management **Official Response from Marketing Petpooja:** > We're pleased to know that Petpooja's online integration and stock management are solving problems for you. Your feedback about the speed is noted, and we will strive to make the system faster for your convenience. ### 31. Experience with petpooja team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Faster response, excellent teamwork, and good technical knowledge. especially Kasim garu was so friendly. **What do you dislike about Petpooja POSS?** There is nothing to dislike with your team **What problems is Petpooja POSS solving and how is that benefiting you?** everything with menu updates, **Official Response from Marketing Petpooja:** > Thank you for your kind words! We're glad to hear that our team's fast response, teamwork, and technical knowledge have made a positive impact. We're committed to providing top-notch service for all your needs. ### 32. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** User friendly POS. Online integration is good. **What do you dislike about Petpooja POSS?** Inventory has to develope more. FIFO price has to update **What problems is Petpooja POSS solving and how is that benefiting you?** Petpooja helps in billing and the Inventory Managemnet system **Official Response from Marketing Petpooja:** > Thank you for your feedback! We understand the importance of a robust inventory management system and are actively working on developing it further to enhance your experience with Petpooja. ### 33. Great application for restaurant management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Integration of services and single login for multiple stores **What do you dislike about Petpooja POSS?** nothing to dislike **What problems is Petpooja POSS solving and how is that benefiting you?** Integration of restaurant billing and procurement and live business update **Official Response from Marketing Petpooja:** > We're glad to hear that you are enjoying the integration of services and single login for multiple stores. It's great to know that Petpooja is solving your restaurant billing and procurement needs while providing live business updates. ### 34. THE BEST CUSTOMER SERVICE PROVIDING APP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Petpooja POSS?** I LIKE HOW IT HAS MADE EVERY THING EASY FOR US . THERE ARE LOT OF FEATURES **What do you dislike about Petpooja POSS?** THE IS NO THING THAT I DISLIKE ABOUT PETPOOJA **What problems is Petpooja POSS solving and how is that benefiting you?** THE [ROBLEM OF MAINTAINING THE STOCK COUNT **Official Response from Marketing Petpooja:** > We're glad to hear that you find Petpooja easy to use and appreciate the variety of features it offers. ### 35. Seamless experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** All online ordering platform under one go. **What do you dislike about Petpooja POSS?** The response time to complete or update the menu **What problems is Petpooja POSS solving and how is that benefiting you?** Resturant POS and management **Official Response from Neha Choithnani:** > Thank you for your feedback. We understand the importance of timely menu updates and will address this issue to ensure a better experience for you. ### 36. PETPOOJA IS AN BEST POS BILLING SOFTWARE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** Billing & Menu Management , Frendly Software **What do you dislike about Petpooja POSS?** Sometimes billing screen will freez this one is dislike on PETPOOJA **What problems is Petpooja POSS solving and how is that benefiting you?** Restaurant Management **Official Response from Marketing Petpooja:** > We're glad to hear that you like our billing and menu management features. We apologize for any inconvenience caused by the billing screen freezing and assure you that we are constantly working to improve our software's performance. ### 37. Simple, Easy, Intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** The entire system has been adopted very easily by our staff across our outlets. We haven't faced too many issues since onboarding petpooja. It's made life easier. **What do you dislike about Petpooja POSS?** The inventory part of Petpooja could be a little more customisable. **What problems is Petpooja POSS solving and how is that benefiting you?** It's an easy software that solves the problem of our POS. It's integration with swiggy and zomato allows us to operate smoothly. **Official Response from Marketing Petpooja:** > Thank you for sharing your positive experience with Petpooja. We understand the importance of customizable inventory features and will work on enhancing this aspect to better meet your needs. ### 38. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Accounting part and inventory part is best **What do you dislike about Petpooja POSS?** Inventory support Helpdesk time take to solve issues **What problems is Petpooja POSS solving and how is that benefiting you?** Accounts tally of each items and reports **Official Response from Neha Choithnani:** > It's great to hear that you're benefiting from our accounting and inventory features. We apologize for any delays in resolving your inventory support issues. We're committed to improving our helpdesk services to provide timely assistance for all our customers. ### 39. Good Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Petpooja POSS?** petpooja used a simple settings & Helpfull fetures **What do you dislike about Petpooja POSS?** Please improve inventory setings & pos **What problems is Petpooja POSS solving and how is that benefiting you?** inventory , sale Errors, Printer Adding ...etc **Official Response from Neha Choithnani:** > Thank you for your positive feedback! We're glad to hear that you find our settings and features helpful. ### 40. Team Support is very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Petpooja POSS?** dynamic reports and quickly customer support **What do you dislike about Petpooja POSS?** petpooja pos is exllent nothing to dislike options **What problems is Petpooja POSS solving and how is that benefiting you?** restaurent **Official Response from Marketing Petpooja:** > Thank you for your positive feedback! We're happy to hear that you find our customer support to be quick and efficient. ### 41. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Petpooja POSS?** Always helpfull n prompt answer from Mr. Parvez **What do you dislike about Petpooja POSS?** Till time nothing I found from my side . **What problems is Petpooja POSS solving and how is that benefiting you?** All the problem regarding pos , reports n all . **Official Response from Marketing Petpooja:** > We're delighted to hear that you haven't encountered any issues with our services so far. We're committed to solving POS and reporting problems to benefit our customers. ### 42. Good Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Petpooja POSS?** Customer Support, Reports, Follow up by the team. **What do you dislike about Petpooja POSS?** Nothing, everything is good and comfortable. **What problems is Petpooja POSS solving and how is that benefiting you?** Nothing **Official Response from Neha Choithnani:** > We're glad to hear that you appreciate our customer support, reports, and team follow-up. Thank you for your positive feedback! ### 43. Not just a billing software ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Petpooja POSS?** Practical problem solving approach which touches upon all the vertical of a restaurant management. **What do you dislike about Petpooja POSS?** Inventory management solutions can be more accurate **What problems is Petpooja POSS solving and how is that benefiting you?** Integration with 3 PD and menu standardisation were the key take always while incubation. But along the journey it's a product build around all the management aspects of restaurant **Official Response from Marketing Petpooja:** > We're glad to hear that you appreciate our practical problem-solving approach and how Petpooja touches upon all aspects of restaurant management. ### 44. Great system to fetch almost every info from this link **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Petpooja POSS?** Great system to fetch almost every info from this link. love to navigate it and learn new things **What do you dislike about Petpooja POSS?** Some are the challanges in this but every system and software have the same. best part is that team is supportive and help at requitred time thus no worries **What problems is Petpooja POSS solving and how is that benefiting you?** Real time support is there to resolve **Official Response from Marketing Petpooja:** > We're glad to hear that you find our system helpful and easy to navigate. Our team is always here to support you when needed. Thank you for your feedback! ### 45. It's user friendly software for ERP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** User friendly,easy to understand & operate **What do you dislike about Petpooja POSS?** Dynamic Report,little weak Inventory etc **What problems is Petpooja POSS solving and how is that benefiting you?** Inventory Management,POS management **Official Response from Neha Choithnani:** > We're glad to hear that you find Petpooja user-friendly and easy to operate. We appreciate your feedback about the dynamic reports and inventory management, and we'll take it into consideration for future improvements. ### 46. Very user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Petpooja POSS?** In giving the sales figures in catogaris. As well as the support team. Very prompt in attending the calls and resolving our concerns **What do you dislike about Petpooja POSS?** It gived detailed sales figures for current month. Not for the previous ones. Will be helpful if works for last 3 months **What problems is Petpooja POSS solving and how is that benefiting you?** Sales tally and inventory **Official Response from Marketing Petpooja:** > We're glad to hear that you find Petpooja user-friendly and appreciate our support team's promptness in resolving your concerns. We'll definitely consider your feedback about providing detailed sales figures for previous months to enhance your experience. ### 47. There is room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** The system is user-friendly, making it easy to train employees. Additionally, there have been no server downtime issues since its inception, which is a positive aspect. **What do you dislike about Petpooja POSS?** Reconciliation and reports can be improved. Data summary can be represented much better, helping the owner to read and interpret the dashboards more effectively. **What problems is Petpooja POSS solving and how is that benefiting you?** Billing and inventory management **Official Response from Marketing Petpooja:** > Thank you for your feedback! We're glad to hear that you find Petpooja user-friendly and reliable. We appreciate your suggestions for improvement and will definitely take them into consideration for future updates. ### 48. Its good., **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Petpooja POSS?** Sales data are good., more customisation would be preferrable **What do you dislike about Petpooja POSS?** more data on Online Rider reaching time , Mark Food ready status , KPT tracking per outlet and dashboard access for Growth falcon ONDC **What problems is Petpooja POSS solving and how is that benefiting you?** It gives us realtime sales data **Official Response from Marketing Petpooja:** > Thank you for your feedback! We're glad to hear that you find our sales data helpful. We appreciate your suggestion for more customization and will take it into consideration for future updates. ### 49. Quick Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Petpooja POSS?** Instant Support. User Friendly software. **What do you dislike about Petpooja POSS?** POS login on Multiple device option is not free. **What problems is Petpooja POSS solving and how is that benefiting you?** My all accounting problem got solved. **Official Response from Marketing Petpooja:** > We're glad to hear that you find our support instant and our software user-friendly. Thank you for sharing your feedback with us. ### 50. Good Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Petpooja POSS?** It is very easy to use and billing became easy after we started using Petpooja. **What do you dislike about Petpooja POSS?** You have to undergo many reports to know about the availabile inventory in the store. **What problems is Petpooja POSS solving and how is that benefiting you?** It's easy to track down the orders received in my shop. **Official Response from Marketing Petpooja:** > Thank you for sharing your positive experience with Petpooja! We understand the importance of inventory management and will work on making it more user-friendly for our customers. ## Petpooja POSS Discussions - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes - [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+04%3A35%3A09+-0500&secure%5Bsession_id%5D=62de381a-fdb7-4b6c-91c0-854a38184d03&secure%5Btoken%5D=f8d3568803e2efe86ff00840f97dddf4fee53602a16bd7f3b44ee4a85c3e9a92&format=llm_user) ## Petpooja POSS Integrations - [Reelo](https://www.g2.com/products/reelo/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews) ## Petpooja POSS Features **Administration** - Menu Building - Inventory Management - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Petpooja POSS Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,305 reviews) - [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - 4.6/5.0 (55 reviews) - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (1,011 reviews)