---
title: Petpooja POSS Reviews
meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how Petpooja POSS works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 289
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---


# Petpooja POSS Reviews
**Vendor:** Petpooja  
**Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 289
## About Petpooja POSS
Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&amp;B industry.



## Petpooja POSS Pros & Cons
**What users like:**

- Users value the **24/7 customer support** from Petpooja, ensuring prompt resolution of queries and operational efficiency. (49 reviews)
- Users appreciate the **ease of use** of Petpooja, enabling seamless restaurant management and operational efficiency. (46 reviews)
- Users enjoy the **efficient inventory management** of Petpooja POSS, streamlining their daily operations on a single platform. (37 reviews)
- Users value the **fast and stable billing system** of Petpooja, enhancing efficiency during busy restaurant hours. (29 reviews)
- Users appreciate the **user-friendly platform** of Petpooja, enhancing efficiency and automation in F&amp;B operations. (29 reviews)
- Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews)
- Customer Satisfaction (20 reviews)
- Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews)
- POS Integration (19 reviews)
- User Interface (18 reviews)

**What users dislike:**

- Users experience **synchronization issues and gaps in inventory and tax mapping** that hinder effective management. (14 reviews)
- Users experience **slow performance** issues with delays in order updates and notifications, affecting overall efficiency. (14 reviews)
- Users face **delayed updates** , leading to frustration with menu and inventory management issues affecting service efficiency. (6 reviews)
- Users find the **training difficult** , with many features being overwhelming and requiring additional support to grasp. (6 reviews)
- Users experience **connectivity issues** leading to syncing problems and delayed notifications, impacting overall functionality during poor internet conditions. (4 reviews)
- Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews)
- Poor Customer Support (4 reviews)
- Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews)
- Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews)
- Technical Glitches (4 reviews)

## Petpooja POSS Reviews
  ### 1. Excellent product and easy to use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

I really like the petpooja product ans its services as it is not limited to the billing beyond that we get mutiple addon services to automate our operations.

**What do you dislike about Petpooja POSS?**

Nothing much and  happy with the services

**What problems is Petpooja POSS solving and how is that benefiting you?**

Whate ever we get issue with the billing system and report issuwe we get the solution in 15 minutes

**Official Response from Ziyan Vora:**

> Thank you! We're glad you love our features beyond billing. Helping automate operations is what we do best.

  ### 2. Great Support System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 09, 2025

**What do you like best about Petpooja POSS?**

Inventory System, Supportive Support Team, Customized Dynamic reports and Insightful Data Analysis.

**What do you dislike about Petpooja POSS?**

Nothing to dislike about Petpooja. as  of now everything is working fine.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Payroll . Currently All the Reports we are getting in a Proper System.

**Official Response from Ziyan Vora:**

> We're glad you loved the support from our team!

  ### 3. Krutika and her team are always available to help and support us. Good job.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Dashboard with Dynamic Reports. They have customized various reports for us.

**What do you dislike about Petpooja POSS?**

Tax mapping has been a recurring issue although it is solved eventually.

**What problems is Petpooja POSS solving and how is that benefiting you?**

API Integration with Food Aggregators has been the deal breaker for our business

**Official Response from Ziyan Vora:**

> Thank you for your kind words! We're glad our dashboard and integrations add value, and we’re working to improve tax mapping further.

  ### 4. Love & Latte Excellent POS service by Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Billing process is very easy, online integration works very smoothly and easy to manage inventory as well.

**What do you dislike about Petpooja POSS?**

All services are perfect there are sometime inventory related issue but it will resolve in short time.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja has launched task service and resolve all daily routing task which needs my intervention.

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're happy to know you find our billing, online integration, and inventory management smooth and efficient.

  ### 5. User friendly platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 09, 2025

**What do you like best about Petpooja POSS?**

I really enjoy using this platform because of its UI & Support.

**What do you dislike about Petpooja POSS?**

Nothing at this moment - I dislike about this app.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Managing our day to day transactions, order and making our life easy.

**Official Response from Ziyan Vora:**

> Thank you for the love! We're happy to hear you're enjoying the UI and support experience. 😊

  ### 6. Basically its okey to run stores but some glitches support too slow

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospitality

**Reviewed Date:** March 27, 2025

**What do you like best about Petpooja POSS?**

Its very easy to learn new employees and Billing to easy ..

**What do you dislike about Petpooja POSS?**

support very slow need to support quick but its slow

**What problems is Petpooja POSS solving and how is that benefiting you?**

pet Pooja solve some issues like printer not working , disbarred display Billing issues may be done..

**Official Response from Ziyan Vora:**

> Thanks For your feedback, we will improve it to give you the best support!

  ### 7. Amazing Experience working with them

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** March 27, 2025

**What do you like best about Petpooja POSS?**

The software is very useful, on time reports as well as the support team is very kind and helpful.

**What do you dislike about Petpooja POSS?**

The software is user friendly but the pricing is high.

**What problems is Petpooja POSS solving and how is that benefiting you?**

It helps to resolve multiple tasks at the same time

**Official Response from Ziyan Vora:**

> Thanks for your kind words!

  ### 8. Petpooja Inventory & POS Management System Review by Creme Castle!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Petpooja POSS?**

1. Inventory Management System.
2. Creating New Products or Recipes is easy in Petpooja

**What do you dislike about Petpooja POSS?**

1. Menu Management on Online Platforms like Zomato & Swiggy.
2. Bulk Menu Trigger feature not work accurately most of the times.

**What problems is Petpooja POSS solving and how is that benefiting you?**

1. Inventory
2. POS integration between Swiggy & Zomato.
3. Real time inventory control

**Official Response from Ziyan Vora:**

> Glad you love our inventory and recipe management! 😊 Noted your feedback on bulk menu updates—we’re working to make it even better. 

  ### 9. Amazing and insightful experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 10, 2025

**What do you like best about Petpooja POSS?**

support system which avaliable 24 hours to sort the query

**What do you dislike about Petpooja POSS?**

Need some basic development for restaurant owners

**What problems is Petpooja POSS solving and how is that benefiting you?**

Generate revenue through online intergaration
Reservation manager app through easily customer book the slot

**Official Response from Ziyan Vora:**

> We're glad you had an amazing experience! Our 24/7 support is always here to ensure your restaurant runs smoothly. 

  ### 10. Wonderful experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 10, 2025

**What do you like best about Petpooja POSS?**

It is very good product for F&b industry help to build in sales

**What do you dislike about Petpooja POSS?**

Some basic development need in inventory

**What problems is Petpooja POSS solving and how is that benefiting you?**

inventory isssuse
staff issuse through task and payroll product
invoice issuse

**Official Response from Ziyan Vora:**

> Thank you! 🚀 Helping F&B businesses grow sales is what we’re here for!










  ### 11. A good budget friendly POS Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 31, 2025

**What do you like best about Petpooja POSS?**

Still an early user but I'll say - Easy to use interface and affordable pricing

**What do you dislike about Petpooja POSS?**

Still an early user so nothing in particular to dislike

**What problems is Petpooja POSS solving and how is that benefiting you?**

Running day to day operations like billing

**Official Response from Ziyan Vora:**

> Thanks for the review!

  ### 12. MMV - Petpooja Excellent Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 19, 2025

**What do you like best about Petpooja POSS?**

Quick response and support while menu updating and other task

**What do you dislike about Petpooja POSS?**

Dashboard old appearance is user friendly if possible please help to get back old format

**What problems is Petpooja POSS solving and how is that benefiting you?**

Menu management by HO module menu is very streamline and easy to update

**Official Response from Ziyan Vora:**

> Thank you for your kind words! 😊 We appreciate your feedback on the dashboard and will share it with our team. 

  ### 13. Excellent Service from Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 30, 2025

**What do you like best about Petpooja POSS?**

Menu management easy and easy to operate

**What do you dislike about Petpooja POSS?**

No major concern till now everything is fine

**What problems is Petpooja POSS solving and how is that benefiting you?**

Menu management

**Official Response from Ziyan Vora:**

> Thanks for the kind words!

  ### 14. too supportive and helping in every query.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production

**Reviewed Date:** April 17, 2025

**What do you like best about Petpooja POSS?**

Instant Menu updates which help us to get the solution instantly.

**What do you dislike about Petpooja POSS?**

sometimes the trigger takes time - shows in process

**What problems is Petpooja POSS solving and how is that benefiting you?**

Many problems solving

**Official Response from Ziyan Vora:**

> Thanks for the kind words!

  ### 15. EXCELLENT SUPPORT, GREAT PROUCT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

GREAT UI, EASY TO LEARN, TECH TEAM SUPPORTIVE

**What do you dislike about Petpooja POSS?**

CALL CENTER SUPPORT TO BE IMPROVE , NEED TO IMPROVE ON SPEAKING SKILLS

**What problems is Petpooja POSS solving and how is that benefiting you?**

BILLING , EASY TO USE,

**Official Response from Ziyan Vora:**

> Thanks for the feedback!

  ### 16. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 26, 2025

**What do you like best about Petpooja POSS?**

UX and UI are amazingly usefull and efficient

**What do you dislike about Petpooja POSS?**

Too many calls from Petpooja team for trainings as trainings are to be scheduled with the managers and higher management team.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing and analytics.

**Official Response from Ziyan Vora:**

> Thank you!

  ### 17. Quick and responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Petpooja POSS?**

Quick and responsive and the Main part they do the things within TAT , which is highly important

**What do you dislike about Petpooja POSS?**

The software is all over good to use for daily business activities

**What problems is Petpooja POSS solving and how is that benefiting you?**

All the menu related queries and all the integration app related issues they solve it on quick basis

**Official Response from Ziyan Vora:**

> Thank you! We're committed to keeping things fast and seamless for you. 

  ### 18. Quick support and great user interference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 29, 2025

**What do you like best about Petpooja POSS?**

Quick support, reports generation, inventory management

**What do you dislike about Petpooja POSS?**

Nothing as of now. Everything is good!!!

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing !!!!!!!!!

**Official Response from Ziyan Vora:**

> Thanks for the kind words!

  ### 19. Good Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Co-operative staff, good support system,

**What do you dislike about Petpooja POSS?**

facing synchronization issue, need improvement in inventory & tax mapping

**What problems is Petpooja POSS solving and how is that benefiting you?**

Support team resolves any issue arises in Pos operations immediately.

**Official Response from Ziyan Vora:**

> Thanks for the feedback!

  ### 20. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Their UI is user friendly, Easy to access

**What do you dislike about Petpooja POSS?**

There is no issue as of now ,Everything is working fine.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing System ,Inventory, Home Website

**Official Response from Ziyan Vora:**

> Thanks for the feedback!

  ### 21. Your dashboard is very easy to catch any analysis report

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** April 14, 2025

**What do you like best about Petpooja POSS?**

Your support team are very helpful to us

**What do you dislike about Petpooja POSS?**

API is still not clear hence we are unable

**What problems is Petpooja POSS solving and how is that benefiting you?**

Daily sales report

**Official Response from Ziyan Vora:**

> Thank you! We're glad our dashboard makes it easy for you to access and understand analysis reports effortlessly. 

  ### 22. Amazing services provide by Mr. Chirag Patel & Mr. Prakash

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 01, 2025

**What do you like best about Petpooja POSS?**

user friendly with 24/7 support provided from team always

**What do you dislike about Petpooja POSS?**

We would like to get complimentary access to dynamic reporting for entire year and later also

**What problems is Petpooja POSS solving and how is that benefiting you?**

Reports

**Official Response from Ziyan Vora:**

> Thanks for your kind words!

  ### 23. Good Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 09, 2025

**What do you like best about Petpooja POSS?**

Billing System is easy to use, Easy to access

**What do you dislike about Petpooja POSS?**

As of now everything is good to go, Nothing needs to highlight

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing,Inventory

**Official Response from Ziyan Vora:**

> Thank you for the feedback!

  ### 24. Amazing Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Their quick service and best support,Their updated versions.

**What do you dislike about Petpooja POSS?**

Sometimes it takes more time in glitches

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing,Inventory,Accounting,Attendance-In this servcies petpooja really helps.

**Official Response from Ziyan Vora:**

> Thanks for your feedback!

  ### 25. Upsouth - Product review Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 09, 2025

**What do you like best about Petpooja POSS?**

Easy to operate and setup done on time as we requested

**What do you dislike about Petpooja POSS?**

No complain everything working smoothly till now

**What problems is Petpooja POSS solving and how is that benefiting you?**

POS operations

**Official Response from Ziyan Vora:**

> Glad to hear it! ⏱️ Easy ops and on-time setups – just how we like to serve!

  ### 26. Jagdish Farshan Petpooja POS service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Customer care is really good and HO management for menu is easy

**What do you dislike about Petpooja POSS?**

Facing trigger issue sometime and taking more than usual time that need to be correct

**What problems is Petpooja POSS solving and how is that benefiting you?**

The menu management through HO is easy

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're glad you find our customer care helpful and the HO menu management easy to use.

  ### 27. Excellent Service For Petpooja POS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 07, 2025

**What do you like best about Petpooja POSS?**

Easy to manage menu and quick support all time

**What do you dislike about Petpooja POSS?**

No major concern everything running fine now

**What problems is Petpooja POSS solving and how is that benefiting you?**

Billing and Inventory management

**Official Response from Ziyan Vora:**

> Thank you for your feedback!

  ### 28. ROC - Petpooja Service Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** April 09, 2025

**What do you like best about Petpooja POSS?**

Easy to manage menu and inventory for restaurants

**What do you dislike about Petpooja POSS?**

No such issue and any problem as of now.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Menu management

**Official Response from Ziyan Vora:**

> Thank you for the love! 😊 Managing menus and inventory made easy – that’s the Petpooja promise!

  ### 29. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 17, 2025

**What do you like best about Petpooja POSS?**

Simple, data driven, effective, value for money

**What do you dislike about Petpooja POSS?**

lot of settings gets effected each time there is update pushed. This is annoying!

**What problems is Petpooja POSS solving and how is that benefiting you?**

crunching sales data, decide offers, comprehensive reports, simplifying processes.

**Official Response from Ziyan Vora:**

> Thanks for the Feedback!

  ### 30. Petpooja Best POS service provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

Overall great support . All time support from the team for all issues.

**What do you dislike about Petpooja POSS?**

Nothing. Issues get resolved when we connect with their team. Their support team is nice.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory problems and billing problems

**Official Response from Ziyan Vora:**

> Thank you for your kind words! 

  ### 31. Petpooja Support is Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

Support team is excellent. Great features like Inventory, P and L , market services.

**What do you dislike about Petpooja POSS?**

Need to strenghten Inventory support. Overall great support.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Biller level issues at POS are rectified and configurations helps us.

**Official Response from Ziyan Vora:**

> Thank you for your kind words! We're glad you appreciate our support team and features like Inventory, P&L, and market services.

  ### 32. Wonderful experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** March 27, 2025

**What do you like best about Petpooja POSS?**

it helps to solve queries at the real time.

**What do you dislike about Petpooja POSS?**

the software is a little higher pricing.

**What problems is Petpooja POSS solving and how is that benefiting you?**

items on or off with restaurants reports

**Official Response from Ziyan Vora:**

> Thank You for your feedback!

  ### 33. Outstanding service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Quick service, queries solving abilities.

**What do you dislike about Petpooja POSS?**

App is little bit complicated.can be easier.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory management,on board management

**Official Response from Ziyan Vora:**

> Thanks for the Feedback!

  ### 34. Good POS services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

POS and Inventory services are good. Likely to use software.

**What do you dislike about Petpooja POSS?**

Nothing. If any issue then we connect with support team for it.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Loyalty services and Inventory management is the great support.

**Official Response from Ziyan Vora:**

> Thank You! We're happy to know you're enjoying our POS and Inventory services.

  ### 35. Inventory is very smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

We ahve been using pos services and inventory. Overall great services provided by the team

**What do you dislike about Petpooja POSS?**

Nothing as of now. Things have been sorted.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory and stock management, Billing services, Loyalty services

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're glad you find our inventory and POS services smooth and helpful.

  ### 36. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Petpooja POSS?**

Excellent service and easy to use and understand as well

**What do you dislike about Petpooja POSS?**

No issue all service is good overall good POS

**What problems is Petpooja POSS solving and how is that benefiting you?**

Yes all problems are resolved on time and no delay in task

**Official Response from Ziyan Vora:**

> Thank you for your kind words!

  ### 37. Petpooja Service Excellence - Sangharsh Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** March 24, 2025

**What do you like best about Petpooja POSS?**

Menu updating is very easy and owner dashboard is easy to understand

**What do you dislike about Petpooja POSS?**

Need to improve inventory dashboard only

**What problems is Petpooja POSS solving and how is that benefiting you?**

Menu management and billing

**Official Response from Ziyan Vora:**

> Thank you for your feedback! 😊 

  ### 38. Great Experience, Easy to Manage our Stores Cooperative Support Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** April 08, 2025

**What do you like best about Petpooja POSS?**

Makes it easy to review multiple counters at a time on single platform.

**What do you dislike about Petpooja POSS?**

Sometime due to minor errors its get difficult to manage otherwise everything is fine

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja is solving major issue to manage multiple counters, it is benefiting us in a way that we can track sales and our profits accordingly

**Official Response from Ziyan Vora:**

> Thanks for the kind words!

  ### 39. Petpooja is helpful for managing the menu and updates. It’s easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Petpooja POSS?**

It provides great customer support at any time.

**What do you dislike about Petpooja POSS?**

I suggest trying to improve the stock inventory system.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Petpooja is helpful for managing the menu and updates. It’s easy to use, and it always provides great customer support.

**Official Response from Ziyan Vora:**

> Thank you for your kind words! We're glad Petpooja makes menu management easy for you. 😊

  ### 40. Great Support - Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

New features of Petpooja. Dynamic reports is very good feature which provide customise reports.

**What do you dislike about Petpooja POSS?**

Operational issues faced however we get support from their team.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Dynamic Reports is the great feature

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're glad you find our dynamic reports feature helpful for customized insights.

  ### 41. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Excellent service of support staff and behaviour of team very good.

**What do you dislike about Petpooja POSS?**

Nothing to dislike all sevice of the pos are superb

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory is very easy on this platform

**Official Response from Ziyan Vora:**

> Thank you for your kind words! 

  ### 42. RTI - Petpooja Service Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

We can add purchase entry very smoothly in Inventory.

**What do you dislike about Petpooja POSS?**

Item duplication must be identified and stop. While billing current stock should be visible.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory units conversion should be improved

**Official Response from Ziyan Vora:**

> Thank you for your feedback! We're glad you find adding purchase entries in Inventory smooth and easy.

  ### 43. God sent product for restauranteers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Petpooja POSS?**

Arguably has one of the best customer service in India across all domains.

**What do you dislike about Petpooja POSS?**

Nothing as of now. Everything is really good

**What problems is Petpooja POSS solving and how is that benefiting you?**

Helping business stabilise from managing employees to tracking inventory to making p&l.

**Official Response from Ziyan Vora:**

> Thank you for your wonderful words! We're honoured to be a trusted partner for restaurateurs 😊

  ### 44. these the best billing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Petpooja POSS?**

its nice customer care serivice and free fo new users also

**What do you dislike about Petpooja POSS?**

these is no dis likes and they serivice all tthe items

**What problems is Petpooja POSS solving and how is that benefiting you?**

there is few option in inventry we not have deleate options

**Official Response from Ziyan Vora:**

> We're glad you love our billing software. 

  ### 45. Efficient Products and Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Petpooja POSS?**

We use Inventory and Billing servcies. Great support received from team

**What do you dislike about Petpooja POSS?**

Slow support calls , Overall good service from team

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory stock management and Billings services made easy.

**Official Response from Ziyan Vora:**

> We're happy to know you're satisfied with our Inventory, Billing services, and support team.

  ### 46. Frullato (Singanpore) POS service Petpooja

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Easy to access the new feature and manage the menu

**What do you dislike about Petpooja POSS?**

Sometime lagging in Inventory however rest all are fine

**What problems is Petpooja POSS solving and how is that benefiting you?**

Easy to manage online and offline menu

**Official Response from Ziyan Vora:**

> Thank you for your feedback! 

  ### 47. Best Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Petpooja POSS?**

Report access, billing convenience & helpful support team

**What do you dislike about Petpooja POSS?**

Everything is good no issues are faced till now

**What problems is Petpooja POSS solving and how is that benefiting you?**

Menu updation & timely changes as required, 3rd Party integration

**Official Response from Ziyan Vora:**

> Thank you! We're happy to make your billing & reports seamless with our support. 😊

  ### 48. Frullato Latur - Petpooja

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Petpooja POSS?**

Easy operate and understand, quick to punch bill

**What do you dislike about Petpooja POSS?**

No major concern and issue till now working fine

**What problems is Petpooja POSS solving and how is that benefiting you?**

Solving day to day billing challanges

**Official Response from Ziyan Vora:**

> We're glad you find Petpooja easy to operate and quick for billing.

  ### 49. Petpooja - POS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Petpooja POSS?**

The software is remarkably user-friendly, and the technical and support teams are incredibly cooperative when addressing any queries regarding the software and its reports. They offer round-the-clock tech support, which is highly beneficial for managing multiple outlets. One outstanding feature is the Petpooja admin app, which provides superb visibility into our sales with just a single click from the homepage. It includes detailed reports categorized by sections, payment methods, and bill audits, which is simply fantastic. I look forward to future updates and additional features. Kudos to the Petpooja team for their excellent work.

Ease of Use
Ease of Implementation
Customer Support
Frequency of Use
Ease of Integration

**What do you dislike about Petpooja POSS?**

It would be beneficial to expand the order sections on the dashboard beyond the current three. Looking forward, it would be great to have more than three order sections instead of relying solely on the area section.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Accuracy of the reports, time saving, ease to users & Simple prints of bill

**Official Response from Marketing Petpooja:**

> We're delighted to hear that you're satisfied with Petpooja's user-friendly interface and round-the-clock tech support. Your feedback on expanding the order sections is valuable, and we'll take that into account for future enhancements. Thank you for choosing Petpooja!

  ### 50. Great POS and Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Petpooja POSS?**

Most useful product ans good support for Billing

**What do you dislike about Petpooja POSS?**

Nothing. Problems are provided their solutions. Overall okay to use POS.

**What problems is Petpooja POSS solving and how is that benefiting you?**

Inventory and Billing.

**Official Response from Ziyan Vora:**

> Thank you for your feedback!


## Petpooja POSS Discussions
  - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes

- [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A27%3A46+-0500&secure%5Bsession_id%5D=05a56202-2098-443c-bb08-e516c55d9f68&secure%5Btoken%5D=41db2ad2893825c447d4c4db9b4f70073a9bee4a662c3a9bbed8c32a14666cc5&format=llm_user)
## Petpooja POSS Integrations
  - [Reelo](https://www.g2.com/products/reelo/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews)

## Petpooja POSS Features
**Administration**
- Menu Building
- Inventory Management
- Accounting
- Reporting & Analytics
- Loyalty Management
- Retail Inventory Management
- Invoice Management
- Layaway Management
- Delivery Management
- Real-Time Reporting

**Administration**
- Analytics
- Order Tracking

**Administration**
- Accounting
- Marketing Tools
- Employee Management
- Guest Profiles

**Platform Basics**
- Reporting
- Interoperability
- Real-Time Reporting
- Labor Cost Reporting

**Order Management**
- Multichannel Ordering
- Menu Management
- Order Tracking
- Order Prioritization

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery
- Receipt Management
- Sales Tax Management
- Gift Card Management
- Promotions Management
- Purchase Order Management
- Returns Management
- eCommerce Management
- Commission Management
- Sales Order Management
- Discount Management
- Order Management
- Recipe Management
- Reservations Management
- Tips Management
- Bar Tab Management
- Employee Management
- Cash Management
- Kitchen/Menu Management
- Partial Payments
- Stock Management
- Pricing Management
- Price/Margin Management

**Finances**
- Food Costing
- Invoice Tracking
- Recipe Costing
- Accounting

**Analytics**
- Reports & Analytics
- Predictive Analytics
- Feedback Management
- Market Intelligence

**Back Office**
- Accounting
- Employee Management
- Analytics
- Inventory Management

**Kitchen Logistics**
- Recipe Management
- Inventory Tracking
- KDS Syncing

**Inventory Management **
- Waste Tracking
- Recipe Creation
- Inventory Control
- Online Ordering

**Front of Office**
- POS
- Table Management
- Kitchen Ticketing
- Reservations
- Purchase Order Management
- Gift Card Management
- Promotions Management
- Discount Management
- Wait List Management
- Reservations Management

**Platform**
- Sales Reporting & Analytics
- Mobile Application
- Integrations
- Loyalty Programs

**Additional Functionality**
- Barcode/Ticket Scanning
- Access Controls/Permissions
- Activity Dashboard
- Accounting Integration
- API
- Order Tracking
- AI Copilot
- Customer History
- Payment Processing
- Third-Party Integrations
- Dynamic Pricing
- Transaction History
- Customizable Reports
- Multi-Location
- For Bars/Clubs
- Clock In/Out
- Credit Card Processing
- Customer Database
- Time Clock
- Inventory Control
- Product Catalog
- Generative AI
- Offline Access
- Loyalty Program
- Sales Trend Analysis
- Customizable Categories
- Sales Reports
- CRM
- Restaurant POS
- Data Import/Export
- Inventory Tracking
- Point of Sale (POS)
- Customer Accounts
- For iPad Devices
- SSL Security
- Real-Time Data
- For Retail
- Barcode Recognition
- Reporting & Statistics
- Real-Time Updates
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Alerts/Notifications
- For Restaurants
- Order Entry
- Mobile Access
- Online Ordering

**Additional Functionality**
- Inventory Management
- Nutrition & Allergen Management
- AI Copilot
- Point of Sale (POS)
- Recipe Management
- Generative AI
- Kitchen/Menu Management
- Demand Forecasting

**Platform Data**
- Dashboard
- Activity Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration
- Third-Party Integrations

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Additional Functionality**
- Inventory Tracking
- Time Clock
- Order Entry
- Credit Card Processing
- Performance Metrics
- Mobile Access
- Multi-Location
- Real-Time Data
- Customizable Branding
- Sales Reports
- Social Promotion
- Real-Time Notifications
- Loyalty Program
- Access Controls/Permissions
- Billing & Invoicing
- API
- Order Tracking
- Reporting & Statistics
- Sales Trend Analysis
- Real-Time Updates
- Online Ordering
- Customizable Reports
- Barcode/Ticket Scanning
- Delivery Tracking
- Customer History
- Forecasting
- Customer Database
- AI Copilot
- Alerts/Notifications
- Electronic Payments

## Top Petpooja POSS Alternatives
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,305 reviews)
  - [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - 4.6/5.0 (55 reviews)
  - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (1,011 reviews)

