# PerfectServe Reviews
**Vendor:** PerfectServe  
**Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About PerfectServe
PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices.




## PerfectServe Reviews
  ### 1. HIPAA compliant messaging

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2021

**What do you like best about PerfectServe?**

I love that I am able to text physicians/nurses rather than having to call their service and wait for a callback. I can tell when they have read the message.  Another plus is that you can add photos (such as x-ray images) into your message.

**What do you dislike about PerfectServe?**

I have not yet been able to figure out how to forward a single text message to a different physician that's necessitating that I write a completely new message if I need to consult in a second physician for the same patient.

**What problems is PerfectServe solving and how is that benefiting you?**

Perfect serve allows for faster communication amongst physicians, therefore saving valuable time.


## PerfectServe Discussions
  - [What is the use of Perfectserve?](https://www.g2.com/discussions/what-is-the-use-of-perfectserve)
  - [How many employees does PerfectServe?](https://www.g2.com/discussions/how-many-employees-does-perfectserve)
  - [What does PerfectServe do?](https://www.g2.com/discussions/what-does-perfectserve-do)

- [View PerfectServe pricing details and edition comparison](https://www.g2.com/products/perfectserve/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A30%3A53+-0500&secure%5Bsession_id%5D=c05a3403-a6f0-451b-948a-ba688a7246a5&secure%5Btoken%5D=0a73aa1ea5c914e2d263753b23f2226de27a3e0658151ec643ab0232d452e1f8&format=llm_user)

## PerfectServe Features
**Collaboration**
- Modules
- Scheduling
- Reporting

**Interoperability**
- Device Interfacing
- Care Communication
- EHR Integration

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Operations**
- Automated Scheduling
- Absence Management
- Mobile Access
- Resource Management

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Communication**
- Security
- Health Care Messages
- Alarms
- Messaging
- Telephone
- Notifications

**Administrative**
- Employee Work Status
- Days-Off Approval
- Time Tracking
- Staffing Data
- Mass Notifications

**Patient Management**
- Patient Portal
- Assessment
- Telehealth
- Educational Content

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Patient Management**
- Staff Scheduling
- Patient Retention
- CDI (Clinical Document Improvement)

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Operations**
- Correspondance Variety
- Data Sharing
- Cross Platform Support
- Routing
- Health Care IT Integration
- Analytics and Reporting
- Messaging Security

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