PartnerLinQ Features
Delivery (4)
Flows
Track products to determine when they are shipped, in transit, or delivered.
Alerts
Allow users to re-route and reschedule shipments based on standard or custom criteria.
Inventory
Optimize inventory to improve fulfillment and increase customer satisfaction.
Modes
Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
Performance (3)
Financial Analytics
Identify the financial impact of deliveries based on costs and revenues.
KPIs
Provide performance metrics such as delivery performance, on-time arrival performance, and compliance.
Benchmarking
Use supply chain data to identify trends and their impact on performance.
Import/Export (4)
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Workflows
Create custom workflows for import and export operations.
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Documents
Maintain a repository of import/export documents and content.
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Sourcing
Manage suppliers, the products and services they offer, and pricing.
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Costs
Track estimated and actual costs such as landed cost.
Global Trade Management (3)
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Visibility
Provide features for traceability across the entire supply chain.
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Compliance
Manage regulatory and corporate compliance for cross-border trade.
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Risk
Identify various types of risks such as non-compliance or supplier risk.
Omnichannel Features (7)
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Retail Management
The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
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POS Integration
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.
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Social Media Integration
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.
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Customer Service Integration
The ability to integrate customer service into all channels.
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Marketing Tools
The ability to integrate marketing tools into all channels.
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E-commerce Integration
Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
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ERP Integration
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.
Reporting (2)
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Reports & Analytics
Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
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Data Transfer Tools
The ability to transfer data between channels in order to streamline operations.
Visibility (7)
Compliance
Ability to track components across the supply chain to identify the causes of non-compliance.
Search
Provide a search engine to find items and where they are in the supply chain.
Temperature Alerts
Ability to identify and document exceptions for perishable goods and temperature-controlled environments.
Shipment Tracking
Ability to track inbound products to determine when they are shipped, in transit, or delivered.
Order-Level Visibility
Ability to track and search for the location of shipments by PO or SKU
ETA
Ability to use historical tracking data and machine learning in order to accurately predict ETAs
Geofencing
Ability to establish geofences to determine precise and accurate arrivals
Workflow Automation (4)
Rating
Access up to date rates from carriers, including spot market
Dispatch and Tender
Ability to request a bid from multiple carriers and directly book shipments
Invoice Management
Ability to manage and automate invoices
Digital Document Reconciliation
Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates
Network Management (2)
Geographic Optionality
Ability to access full coverage of required geographies
Automated Onboarding
Ability to efficiently onboard new carriers during network implementation
Platform (3)
Data quality
Ability to access data enrichment, sources, & normalization to serve up actionable and clean data
Languages
Provide support for multiple languages
Configurable Notifications
Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues.
Exchange Functions (2)
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Data Transmission
Transmit data without altering the data’s inherent meaning.
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Data Normalization
Normalize transmitted data for easier consumption by the receiving system.
Data as a Service (4)
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Market Data Acquisition
Facilitate market data-as-a-service acquisition.
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Industry Data Acquisition
Facilitate industry data-as-a-service acquisition.
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Source Data Acquisition
Facilitate consumption source (e.g., web, mobile, IoT) data-as-a-service acquisition.
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Targeted Data Acquisition
Facilitate targeted subject matter data-as-a-service acquisition.
Management (14)
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Source and Destination Selection
Allow users to select the data's source(s) and destination(s) for the exchange process.
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Solution Integration
Integrate with other data-oriented solutions.
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Reporting and Visualization
Generate reports, dashboards, and graphics around data exchange KPIs and stats.
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Data Governance
Provide data governance strategies or capabilities for exchanged and acquired data.
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Workflow Management
Enables end-to-end automation of key EDI processes without any user intervention.
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Exception Handling
Detects the EDI errors and instantly notifies and alerts the transmission issue.
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Real Time Reporting
Provides a real-time customizable dashboard that allows users to track, monitor and manage transactions.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Email Management
Manage, store and organize emails within the system or via third-party apps
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Document Management
Store, manage, and track all electronic documents in a centralized location
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Order Entry (5)
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Entry
Enter and convert orders and quotes
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Register
Register received orders in the system
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Notifications
Provide real-time notifications and status updates
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Remote Order Entry
The ability to enter orders from a remote location such as a computer, mobile, or tablet.
Order Tracking (6)
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Shipping
Verify shipping preferences
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Tracking
Track orders and their statuses as they move along the supply chain
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Backorder
Manage orders for products that are unavailable due to inventory shortage
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Order Tracking
Track orders throughout the fulfillment process
Purchase Order Management
Create, send, and track purchase orders and their statuses
Inventory Management (3)
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Stock Levels
Maintain visual on stock levels
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Flow Of Goods
Track available inventory and manage flow of goods to/from warehouses
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Reserving Goods
Reserve goods that have been added to cart and update stock levels
Customer Management (6)
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Order Status
Track status of orders from shipment to delivery
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Information Access
Provide customers access to their information in order to answer FAQs
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Email Notifications
Automatically send emails using certain triggers to notify customer service of issues
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Recurring Orders
Managing orders that a customer purchases repeatedly and regularly
Subscription Management (5)
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Payment Data
Store payment data and customer information
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Payment Gateway
Support and/or integrate with a payment gateway(s)
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Billing
Automate billing and contracts
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Automatic Payments
Accomidate automatic payments from various payment methods
Real-Time Data
Receive data and information in real time
Functionality (3)
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Data Exchange
Enables electronic document transfer between businesses and trading partners.
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Data Mapping
Translates the EDI data back and forth, basically converts internal data format into the EDI standard format.
Real-Time Data
Receive data and information in real time
Integrations (4)
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Third Party Integration
Allows integrations to business applications such as accounting packages, ERP software, E- commerce systems etc to streamline order processing workflow.
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BI Tools Integration
Allows integration with third party reporting and business intelligence applications.
Accounting Integration
Integrate with a third-party accounting system
ERP integration
Integrate with existing ERP systems
Security (2)
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Communication Protocols
Supports encrypted file transfer protocols like VAN, AS2, FTP/sFTP and HTTPS.
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EDI Standards
Built-in support for a wide variety of traditional and modern EDI standards as well as the ability to define custom standards.
Support (1)
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EDI Testing
Creates a test environment for EDI transactions to verify them and ensure they adhere to industry compliance requirements.
Development (2)
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Pre-built Connectors
Facilitiates API development and integrations with prebuilt connectors, templates, and examples.
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Custom Connectors
Provides the ability to create connectors from existing services and APIs in catalog.
Management (2)
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Reporting and Analytics
Provides dashboards to gain real-time insights into API performance, usage, and errors.
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Data Mapping
Facilitates to and fro data map according to the data model between applications/web services.
Integration Options (4)
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ERP Systems
Provides integrations to ERP Systems.
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Accounting Systems
Provides integrations to accounting Systems.
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CRM and Marketing Automation Systems
Provides integrations to customer relationship management and marketing automation systems.
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EDI
Provides integrations to EDI service providers.
Supplier Collaboration - Supply Chain Business Networks (4)
Onboarding
Streamlines the process of onboarding new suppliers to a network
Order Tracking
Provides visibility into the movement of goods/products
Quotes
Enables users to acquire and evaluate quotes for services
Performance Analysis
Provides an overview of supplier performance and actions to take to mitigate risks
Agentic AI - Order Management (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Additional Functionality (169)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Database Support
Supports common databases such as MySQL and Oracle
Workflow Scheduler
Allows automated and event-driven transaction scheduling
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multiple Data Sources
Allows users to manage data from a number of sources
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
AS2 Capability
Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)
File Transfer
Move files across different systems or networks
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Data Transformation
Translate EDI formats into data suitable for use with company applications.
Data Import/Export
Import and export data to and from software applications
Multi-Location
Manage and support multiple locations
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Inventory Auditing
Cross-checking financial records with physical inventory counts and records
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Quotes/Estimates
Generate quotes or estimates for customers
Customer History
Access previous interactions or concerns to maintain customer relationships
Invoice Creation
Create invoices from scratch or have recurring invoices
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Shipping Management
Manage and track orders being shipped to customers
Assignment Management
Assign issues and tasks based on availability or required skills
Workflow Management
Create, design and manage workflows for repetitive tasks
Warehouse Management
Manage and track operations and inventory within warehouses
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Delivery Management
Manage order deliveries until they are received by the customers
Real-Time Updates
Receive system updates as soon as any changes are made
Returns Management
Track and facilitate returns of products sold
Label Printing
Process of printing custom labels through various methods.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Inventory Management
Track and manage inventory levels to maintain proper supply
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
For eCommerce
Intended to be used by online stores
Backorder Management
Manage customer orders that cannot be filled immediately due to out-of-stock items
Supplier Management
Manage all supplier data and operations
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Order Routing
Set up routing rules that connect sales channels with warehouses to minimize order processing time
Promotion Optimization
Assess and optimize pricing markdowns, special offers, or other promos
API
Application programming interface that allows for integration with other systems/databases
Multi-Currency
Manage and handle various international currencies
Shipping Labels
Generate or print labels that contain shipping information for packages
Customer Management
Store and organize information about customers and previous interactions
Order Processing
Send / receive, process, and execute orders
Exchange Management
Enable the process of exchanging one item for another
Customizable Branding
Add customized logos and colors to align with company branding
Special Order Management
Manage special order requested by a customer
Forecasting
Form predictions based on past and present data/trends
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Approval Workflow
Route documents and other data through one or more stakeholders for review and approval
Data Import/Export
Import and export data to and from software applications
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Real-Time Data
Receive data and information in real time
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Production Cost Tracking
Inventory Control
Monitor product stock levels
Estimating
Estimate expected cost based on various factors before a project begins
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Parts Management
Track parts inventory levels and manage re-stocking
Bill of Material Analysis
Barcoding/RFID
Identify and track items using barcode tags or RFID (radio-frequency identification) tags
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Quality Control
Ensure that quality requirements and standards are met across production processes
Forecasting
Form predictions based on past and present data/trends
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Production Management
Manage the end-to-end production process for manufacturing operations
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Catalog
An organized inventory of all data assets
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Single-level BOM
Create, manage, and share one level of an assembly with the entire product team
Document Management
Store, manage, and track all electronic documents in a centralized location
Multi-level BOM
Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Change Management
Track and monitor efficient handling of all changes/transitions
Price and Cost Calculations
Calculate rule-based prices for a product/service
Vulnerability Assessment
The process of identifying, quantifying, and prioritizing the vulnerabilities in a system.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Item Management
Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
Purchase Order Management
Create, send, and track purchase orders and their statuses
Customizable Fields
Customize data fields to support various needs and use cases
Multi-Currency
Manage and handle various international currencies
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
BOM Creation
Create bills of materials
Components Tracking
Multi-Location
Manage and support multiple locations
Threat Intelligence
Information to prevent, understand and identify cyber threats
Real-Time Reporting
Active reporting of data and metrics
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Real-Time Analytics
Analyze and gain insights into data in real-time
Shipping Management
Manage and track orders being shipped to customers
Supply Chain Management
Manage the planning and execution of supply chain activities
Planning Tools
Workflow Management
Create, design and manage workflows for repetitive tasks
Bills of Material
Material list of manufacturing parts and associated costs
Accounting Integration
Integrate with a third-party accounting system
Quotes/Estimates
Generate quotes or estimates for customers
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Safety Management
Identify and assess hazards to ensure the well-being of employees, assets, and the environment
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Job Costing
Calculate total itemized costs, including initial costs and any changes
Quality Management
Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Distribution Management
Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.
Production Scheduling
Plan and schedule the use of production resources
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Supplier Management
Manage all supplier data and operations
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Production Tracking
Track the production of materials and items over certain periods or seasons
Status Tracking
Track the status over time for a request, process, asset, or transaction
Warehouse Management
Manage and track operations and inventory within warehouses
Traceability
Track and document the history, application, or location of an item or activity
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Inventory Optimization
Maintain and control the stock level of inventory
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Data Visualization
Graphical representation of data
Statistical Analysis
Apply statistical/mathematical models to sets of data
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Job Management
Manage and track all job information and associated tasks
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Statistical Process Control
Statistical methods to assist with and maintain quality control of processes
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
For Manufacturers
Intended to be used by manufacturers
Point-of-Production Analysis
Data Management
Ability to handle large datasets
Data Linking
Collating information from different sources in order to create a more valuable and helpful data set.
Customizable Reports
Alter the layout and content of reports
OPC Data Collection
Data Entry
The process of entering information or updating records in a computer system or database
Scheduling
Plan availability and assign specific time slots for tasks and resources
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Secure Data Storage
Securely stores data to prevent data loss or breaches
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Defect Tracking
Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Regulatory Compliance
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
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