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PaperTrail Reviews & Product Details

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Pricing

Pricing provided by PaperTrail.

Per User

Starting at $10.00
1 User Per Month

Starter

Starting at $50.00

PaperTrail Media

PaperTrail Demo - PaperTrail
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PaperTrail Demo - PaperTrail
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PaperTrail Reviews (42)

Reviews

PaperTrail Reviews (42)

4.4
42 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and simple setup of PaperTrail, highlighting its effectiveness in managing and tracking documents efficiently. The intuitive interface and powerful search capabilities allow users to quickly locate important information, making document management less cumbersome. However, some users note that the customization options are limited, which could be improved.

Pros & Cons

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Kylie G.
KG
"Blazing-Fast Searches, Minimal Setup"
What do you like best about PaperTrail?

I love using SolarWinds PaperTrail as a cloud-native, all-in-one log management and real-time monitoring solution. It acts as my central tool for managing log data from my entire tech stack, including cloud and on-prem servers, applications, network devices, databases, and third-party cloud services like Heroku and AWS. PaperTrail unifies all log types into a single, searchable interface, making it much easier to troubleshoot and monitor system health compared to fragmented tools. I appreciate its blazing-fast, intuitive search and live tail logging, which I consider the ultimate troubleshooting superpower. The search functionality is instant, even with weeks of log data, and doesn't require complex query languages. I enjoy the zero infrastructure overhead and effortless cross-stack log aggregation. The initial setup is another big strength, designed for speed and simplicity with no need for DevOps expertise or complex configurations. I also value how quickly PaperTrail provides solutions for quick bug fixes and complex incident investigations. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

I get frustrated with the lack of custom dashboards in PaperTrail. I can't combine log metrics with other operational data into a single view, which is really important for tracking overall system health. I also feel limited because there's no native aggregate analysis. I have to export data to Excel or a BI tool for trend analysis. Another issue is that PaperTrail doesn't natively parse structured log data, so I have to rely on keyword searches or external parsers. These areas could really use improvement. Review collected by and hosted on G2.com.

TA
"Effortless Document Organization, Minor Speed Hiccups"
What do you like best about PaperTrail?

I like how PaperTrail keeps everything clear and organized, making document tracking feel effortless. It helps me avoid messy paperwork by ensuring everything is traceable and easy to find. The setup was pretty easy, so we could start using it right away. I usually use it with email and cloud storage tools, which makes everything stay connected and easy to manage. It's reliable, keeps things organized, and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

At times it feels a little slow, and a simpler layout would make it even easier to use. Review collected by and hosted on G2.com.

shikha v.
SV
"Simplifies Document Management with Ease"
What do you like best about PaperTrail?

I use PaperTrail mainly for tracking and managing documents, and it solves several document management and tracking problems for me. It clearly shows where a document is, who handled it, and what action was taken, reducing the risk of documents getting lost. I really enjoy the simple and clean interface, reliable record-keeping, and clear status updates. The initial setup was too easy and straightforward, with account creation being simple enough to start using almost immediately. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

Some things need to be improved are limited customization, user interface could be more intuitive, notifications could be better. Review collected by and hosted on G2.com.

AK
Assistant manager
Mid-Market (51-1000 emp.)
"Impressive app for managing, tracking or handling digital documents"
What do you like best about PaperTrail?

PaperTrail software has so many amazing and advanced tools in it for keeping the documents organized, and kept safe at one location.

This software even helps in finding out the required document from the bulk docs so quickly and easily.

PaperTrail offers a tool that helps in protecting your important documents from getting lost or scrap too.

The simplicity of the interface of this application is amazing, even new users are able to use this and set it up quickly. Even the integration abilities with multiple third party apps is comprehensive.

It has all the amazing and features tools available in this that helps in managing documents at one place, keeping every file secured and the filter options in it work so well every time. All the features offered in this platform are time saving and cost effective too. The ability of developing personal customized tags or labels for each and every document make it convenient for all.

Also it has the quick facility of docs sharing and transferring easily to the people via any communication software. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

Till the date I have i have faced any major issue in this software's working. I only have one point of view that the offline working mode of the software lacks. Review collected by and hosted on G2.com.

Dhruv T.
DT
"Effortlessly Turns Conversations into Credible Records"
What do you like best about PaperTrail?

I like PaperTrail because it turns vague conversations into facts and gives me power without needing confrontation. It effectively freezes informal talk into something solid, stamped, and attributable. It's also very easy to set up; you just pick one primary channel and then decide your document with habit and time management. It's really easy. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

I don't like that it's not free, and drawbacks mostly show up when used clumsily or excessively. It could feel distrustful because of its excessive use, and can also slow things down. Review collected by and hosted on G2.com.

Juan David A.
JA
Mid QA Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Incredible log management tool for trading product"
What do you like best about PaperTrail?

I think the highlight of papertrail is its ease of use and integration with other tools such as slack, in my work we have it to track the closings and openings of binary operations. It was a little complicated the implementation at the beginning for the software architects and developers, but is amazing. Currently we use it 24 hours a day. The documentation is relatively complete, the support could be a little better, but I would rate it between 8 or 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

Order folders it's complicated and please add more support for mobile devices Review collected by and hosted on G2.com.

Shaikh  T.
ST
Business Development Advisor
Small-Business (50 or fewer emp.)
"Very Nice"
What do you like best about PaperTrail?

Users can quickly search through logs using keywords, filters, and other criteria. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

It actually buffer to much that's the only thing I don't like about this app. Otherwise it is very useful app. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Good for viewing logs"
What do you like best about PaperTrail?

I like the verbose log detailing and the search feature. Being able to search for specific errors and to a specific date is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

The lack of integration with other technologies. We use multiple technologies and would love when an error is thrown to be able to see it in more detail in somewhere the error can be managed. Review collected by and hosted on G2.com.

Himashi W.
HW
PHD Candidate
Computer Software
Small-Business (50 or fewer emp.)
"Simplified Logs for every use case"
What do you like best about PaperTrail?

It's simplicity is what I like most about PaperTrail. It just gets the job done. Also there's lots of integrations available. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

It's better if there were more alerting options like Slack, Telegram in additional to email alerts. Review collected by and hosted on G2.com.

Akanksha S.
AS
US IT Recruiter
Mid-Market (51-1000 emp.)
"Document Handling Solution"
What do you like best about PaperTrail?

I like that PaperTrail makes it easy to organize and find my documents. The support and customization are really helpful too. It saves time on document management. Review collected by and hosted on G2.com.

What do you dislike about PaperTrail?

It can be expensive for small businesses Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by PaperTrail.

Per User

Starting at $10.00
1 User Per Month

Starter

Starting at $50.00

Standard

Starting at $100.00
PaperTrail Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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PaperTrail