Oracle CX for Comunications Reviews & Product Details

Comarch’s BSS products address all of the issues faced by telecoms wishing to stay ahead by offering modern services that enable CSPs to put their customers where they should be – right at the heart of their digital business. Telecom clients can now benefit from the first-class customer care, attractive online sales portal and intuitive mobile apps. Our BSS offering fully supports innovation culture with its powerful Product Catalog driving Order Manager and accurate Billing module, making the new services and offers able to be launched more rapidly than ever before by the use of simple configuration alone. All Comarch BSS products are available off-the-shelf, pre-configured in line with best practices and market standards, and with a large set of ready to use business processes. The products, modular by design, can be further configured and adapted to fit the organization of a given CSP, and to meet its offer and business needs, including new possibilities enabled by OTTs, SDN/NFV, 5G and IoT.'

PortaBilling is a comprehensive billing and charging platform designed for telecommunications and communication service providers. It enables the launch, pricing, provisioning, and management of a wide array of telecommunication services, including voice and video calls, IP Centrex/Hosted IP PBX, IPTV and VoD, residential VoIP, CLEC-type services, WiFi, LTE, and M2M/IoT. By consolidating these services into a single platform, PortaBilling simplifies business processes and enhances operational efficiency. Key Features and Functionality: - Reduced Deployment Time: Access billing in the cloud within a day, significantly faster than traditional setups. - Cost Savings: The platform's maintenance reduces expenses related to hardware purchasing, hosting, provisioning, and upkeep. - Flexible Scalability: Adjust processing capacity as needed, scaling up or down based on demand. - Zero Downtime: Utilize a wide range of geographic locations to ensure redundancy during software upgrades, maintaining continuous service availability. - Simplified Billing: Benefit from straightforward subscription fees based on concurrent calls and the number of billable events, making billing processes more transparent. Primary Value and Solutions Provided: PortaBilling addresses the complexities associated with managing multiple telecommunication services by offering an all-in-one, converged billing solution. This integration reduces deployment times, lowers operational costs, and provides scalable solutions that grow with the business. The platform's reliability and redundancy features ensure uninterrupted service, while its simplified billing structure enhances transparency and customer satisfaction. By streamlining these processes, PortaBilling empowers service providers to focus on delivering quality services to their customers without the burden of managing disparate systems.

The CostGuard B/OSS helps address the key functional areas surrounding Customer Acquisition and Retention, as well as managing the fundamental operational elements that help you manage profitability.

Policy Manager is a standards compliant next generation network policy management product that enables service providers to dynamically control network resources with real-time policies based on service, subscriber, or usage context

Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transformation with intelligent engagements to enable you to sell offerings on demand.