# Top 10 Oracle CX for Comunications Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 3 The Integrated Revenue and Customer Management (IRCM) for CSPs Software solutions below are the most common alternatives that users and reviewers compare with Oracle CX for Comunications. Other important factors to consider when researching alternatives to Oracle CX for Comunications include ease of use and reliability. The best overall Oracle CX for Comunications alternative is Agentforce Communications (formerly Salesforce Communications Cloud). Other similar apps like Oracle CX for Comunications are ROUTEE, Connect, SurePay, and CSG Ascendon. Oracle CX for Comunications alternatives can be found in [Integrated Revenue and Customer Management (IRCM) for CSPs Software](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) but may also be in [Billing Software](https://www.g2.com/categories/billing) or [Revenue Management Software](https://www.g2.com/categories/revenue-management). ## Best Paid & Free Alternatives to Oracle CX for Comunications - [Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews) - [ROUTEE](https://www.g2.com/products/routee/reviews) - [Connect](https://www.g2.com/products/bequick-connect/reviews) - [SurePay](https://www.g2.com/products/surepay/reviews) - [CSG Ascendon](https://www.g2.com/products/csg-ascendon/reviews) - [CSG Encompass](https://www.g2.com/products/csg-encompass/reviews) - [Cognitive Analytics for Crowd Insight](https://www.g2.com/products/cognitive-analytics-for-crowd-insight/reviews) - [Amdocs CES](https://www.g2.com/products/amdocs-ces/reviews) - [Policy Manager](https://www.g2.com/products/policy-manager/reviews) - [Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/products/ericcson-charging-and-billing-in-one-cbio/reviews) ## Top 10 Alternatives to Oracle CX for Comunications Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Oracle CX for Comunications stacks up to the competition, check reviews from current & previous users in industries like Consumer Services and Market Research, and find the best product for your business. ### 1. [Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews) By Salesforce **Average Rating:** 4.5/5 **Total Reviews:** 27 Omni-Channel Sales, Customer Order Management and Service in the Cloud Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-oracle-cx-for-comunications) **Compare Agentforce Communications (formerly Salesforce Communications Cloud) with other alternatives:** - [Agentforce Communications (formerly Salesforce Communications Cloud) vs ROUTEE](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-routee) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs Connect](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-bequick-connect) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs SurePay](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-surepay) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs CSG Ascendon](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-ascendon) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs CSG Encompass](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-encompass) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-cognitive-analytics-for-crowd-insight) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs Amdocs CES](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-amdocs-ces) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs Policy Manager](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-policy-manager) - [Agentforce Communications (formerly Salesforce Communications Cloud) vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericcson-charging-and-billing-in-one-cbio) ### 2. [ROUTEE](https://www.g2.com/products/routee/reviews) By AMD Telecom **Average Rating:** 3.6/5 **Total Reviews:** 10 ROUTEE is a unified communications software that provides web and API communication as a service solution, so as to expand and simplify communication capabilities between people, applications, corporations, and machines. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs ROUTEE](https://www.g2.com/compare/oracle-cx-for-comunications-vs-routee) **Compare ROUTEE with other alternatives:** - [ROUTEE vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-routee) - [ROUTEE vs Connect](https://www.g2.com/compare/bequick-connect-vs-routee) - [ROUTEE vs SurePay](https://www.g2.com/compare/routee-vs-surepay) - [ROUTEE vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-routee) - [ROUTEE vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-routee) - [ROUTEE vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-routee) - [ROUTEE vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-routee) - [ROUTEE vs Policy Manager](https://www.g2.com/compare/policy-manager-vs-routee) - [ROUTEE vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-routee) ### 3. [Connect](https://www.g2.com/products/bequick-connect/reviews) By BeQuick **Average Rating:** 4.7/5 **Total Reviews:** 5 Streamlined, Reliable Platform Built Only for MVNOs. BeQuick empowers mobile operators with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Connect](https://www.g2.com/compare/bequick-connect-vs-oracle-cx-for-comunications) **Compare Connect with other alternatives:** - [Connect vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-bequick-connect) - [Connect vs ROUTEE](https://www.g2.com/compare/bequick-connect-vs-routee) - [Connect vs SurePay](https://www.g2.com/compare/bequick-connect-vs-surepay) - [Connect vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-bequick-connect) - [Connect vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-bequick-connect) - [Connect vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-bequick-connect) - [Connect vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-bequick-connect) - [Connect vs Policy Manager](https://www.g2.com/compare/bequick-connect-vs-policy-manager) - [Connect vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/bequick-connect-vs-ericcson-charging-and-billing-in-one-cbio) ### 4. [SurePay](https://www.g2.com/products/surepay/reviews) By Nokia **Average Rating:** 5.0/5 **Total Reviews:** 4 SurePay enables real-time rating and charging for any network and service type. With SurePay, fixed, mobile, and converged carriers can simultaneously offer prepaid, postpaid, and hybrid real-time charging for data, digital, commerce, cloud and IoT services. SurePay supports any tariff plan for consumer and enterprise customers, and enables service providers to implement new business models. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs SurePay](https://www.g2.com/compare/oracle-cx-for-comunications-vs-surepay) **Compare SurePay with other alternatives:** - [SurePay vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-surepay) - [SurePay vs ROUTEE](https://www.g2.com/compare/routee-vs-surepay) - [SurePay vs Connect](https://www.g2.com/compare/bequick-connect-vs-surepay) - [SurePay vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-surepay) - [SurePay vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-surepay) - [SurePay vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-surepay) - [SurePay vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-surepay) - [SurePay vs Policy Manager](https://www.g2.com/compare/policy-manager-vs-surepay) - [SurePay vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-surepay) ### 5. [CSG Ascendon](https://www.g2.com/products/csg-ascendon/reviews) By CSG **Average Rating:** 4.8/5 **Total Reviews:** 3 The Digital Economy is here. And it's here to stay. Participation is no longer an option. Organizations must position their digital services programs with a spectrum of services for monetization opportunities, while having the flexibility and elasticity to keep up with a market that rapidly continues to grow and define itself. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-oracle-cx-for-comunications) **Compare CSG Ascendon with other alternatives:** - [CSG Ascendon vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-ascendon) - [CSG Ascendon vs ROUTEE](https://www.g2.com/compare/csg-ascendon-vs-routee) - [CSG Ascendon vs Connect](https://www.g2.com/compare/csg-ascendon-vs-bequick-connect) - [CSG Ascendon vs SurePay](https://www.g2.com/compare/csg-ascendon-vs-surepay) - [CSG Ascendon vs CSG Encompass](https://www.g2.com/compare/csg-ascendon-vs-csg-encompass) - [CSG Ascendon vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/csg-ascendon-vs-cognitive-analytics-for-crowd-insight) - [CSG Ascendon vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-csg-ascendon) - [CSG Ascendon vs Policy Manager](https://www.g2.com/compare/csg-ascendon-vs-policy-manager) - [CSG Ascendon vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/csg-ascendon-vs-ericcson-charging-and-billing-in-one-cbio) ### 6. [CSG Encompass](https://www.g2.com/products/csg-encompass/reviews) By CSG **Average Rating:** 5.0/5 **Total Reviews:** 2 CSG Encompass is a real-time, charging, convergent billing, customer and revenue management system. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-oracle-cx-for-comunications) **Compare CSG Encompass with other alternatives:** - [CSG Encompass vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-encompass) - [CSG Encompass vs ROUTEE](https://www.g2.com/compare/csg-encompass-vs-routee) - [CSG Encompass vs Connect](https://www.g2.com/compare/csg-encompass-vs-bequick-connect) - [CSG Encompass vs SurePay](https://www.g2.com/compare/csg-encompass-vs-surepay) - [CSG Encompass vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-csg-encompass) - [CSG Encompass vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/csg-encompass-vs-cognitive-analytics-for-crowd-insight) - [CSG Encompass vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-csg-encompass) - [CSG Encompass vs Policy Manager](https://www.g2.com/compare/csg-encompass-vs-policy-manager) - [CSG Encompass vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/csg-encompass-vs-ericcson-charging-and-billing-in-one-cbio) ### 7. [Cognitive Analytics for Crowd Insight](https://www.g2.com/products/cognitive-analytics-for-crowd-insight/reviews) By Nokia **Average Rating:** 3.5/5 **Total Reviews:** 2 Nokia Cognitive Analytics for Crowd Insight provides data on where people come from, how long they stay, and where they are going next. Combined with information on other socioeconomic behavior, this dynamic, real-world data brings great value to real estate, retail, transportation, finance, marketing, and travel and tourism organizations. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-oracle-cx-for-comunications) **Compare Cognitive Analytics for Crowd Insight with other alternatives:** - [Cognitive Analytics for Crowd Insight vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-cognitive-analytics-for-crowd-insight) - [Cognitive Analytics for Crowd Insight vs ROUTEE](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-routee) - [Cognitive Analytics for Crowd Insight vs Connect](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-bequick-connect) - [Cognitive Analytics for Crowd Insight vs SurePay](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-surepay) - [Cognitive Analytics for Crowd Insight vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-cognitive-analytics-for-crowd-insight) - [Cognitive Analytics for Crowd Insight vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-cognitive-analytics-for-crowd-insight) - [Cognitive Analytics for Crowd Insight vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-cognitive-analytics-for-crowd-insight) - [Cognitive Analytics for Crowd Insight vs Policy Manager](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-policy-manager) - [Cognitive Analytics for Crowd Insight vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-ericcson-charging-and-billing-in-one-cbio) ### 8. [Amdocs CES](https://www.g2.com/products/amdocs-ces/reviews) By Amdocs **Average Rating:** 4.0/5 **Total Reviews:** 2 Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transformation with intelligent engagements to enable you to sell offerings on demand. Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-oracle-cx-for-comunications) **Compare Amdocs CES with other alternatives:** - [Amdocs CES vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-amdocs-ces) - [Amdocs CES vs ROUTEE](https://www.g2.com/compare/amdocs-ces-vs-routee) - [Amdocs CES vs Connect](https://www.g2.com/compare/amdocs-ces-vs-bequick-connect) - [Amdocs CES vs SurePay](https://www.g2.com/compare/amdocs-ces-vs-surepay) - [Amdocs CES vs CSG Ascendon](https://www.g2.com/compare/amdocs-ces-vs-csg-ascendon) - [Amdocs CES vs CSG Encompass](https://www.g2.com/compare/amdocs-ces-vs-csg-encompass) - [Amdocs CES vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/amdocs-ces-vs-cognitive-analytics-for-crowd-insight) - [Amdocs CES vs Policy Manager](https://www.g2.com/compare/amdocs-ces-vs-policy-manager) - [Amdocs CES vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/amdocs-ces-vs-ericcson-charging-and-billing-in-one-cbio) ### 9. [Policy Manager](https://www.g2.com/products/policy-manager/reviews) By Openet **Average Rating:** 5.0/5 **Total Reviews:** 2 Policy Manager is a standards compliant next generation network policy management product that enables service providers to dynamically control network resources with real-time policies based on service, subscriber, or usage context Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Policy Manager](https://www.g2.com/compare/oracle-cx-for-comunications-vs-policy-manager) **Compare Policy Manager with other alternatives:** - [Policy Manager vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-policy-manager) - [Policy Manager vs ROUTEE](https://www.g2.com/compare/policy-manager-vs-routee) - [Policy Manager vs Connect](https://www.g2.com/compare/bequick-connect-vs-policy-manager) - [Policy Manager vs SurePay](https://www.g2.com/compare/policy-manager-vs-surepay) - [Policy Manager vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-policy-manager) - [Policy Manager vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-policy-manager) - [Policy Manager vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-policy-manager) - [Policy Manager vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-policy-manager) - [Policy Manager vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-policy-manager) ### 10. [Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/products/ericcson-charging-and-billing-in-one-cbio/reviews) By Ericsson **Average Rating:** 4.3/5 **Total Reviews:** 2 Charging and Billing in One is Ericsson's market leading, product catalog enabled, convergent charging and billing solution. It has evolved to meet operators increasing demand for end-to-end "best-in-suite" solutions that combine powerful business performance with cost efficient operations, management and deployment Categories in common with Oracle CX for Comunications: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) **Compare:** [Oracle CX for Comunications vs Ericcson Charging and Billing in One (CBiO)](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-oracle-cx-for-comunications) **Compare Ericcson Charging and Billing in One (CBiO) with other alternatives:** - [Ericcson Charging and Billing in One (CBiO) vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs ROUTEE](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-routee) - [Ericcson Charging and Billing in One (CBiO) vs Connect](https://www.g2.com/compare/bequick-connect-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs SurePay](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-surepay) - [Ericcson Charging and Billing in One (CBiO) vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs CSG Encompass](https://www.g2.com/compare/csg-encompass-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs Cognitive Analytics for Crowd Insight](https://www.g2.com/compare/cognitive-analytics-for-crowd-insight-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs Amdocs CES](https://www.g2.com/compare/amdocs-ces-vs-ericcson-charging-and-billing-in-one-cbio) - [Ericcson Charging and Billing in One (CBiO) vs Policy Manager](https://www.g2.com/compare/ericcson-charging-and-billing-in-one-cbio-vs-policy-manager) ## Explore Articles - [Which website builder offers the most customizable design templates?](https://www.g2.com/discussions/which-website-builder-offers-the-most-customizable-design-templates) - [Which pricing software do large enterprises use](https://www.g2.com/discussions/which-pricing-software-do-large-enterprises-use) - [Expert-recommended MDR software for my company](https://www.g2.com/discussions/expert-recommended-mdr-software-for-my-company) - [Best platforms for API monetization and usage tracking](https://www.g2.com/discussions/what-are-the-best-platforms-for-api-monetization-and-usage-tracking) - [What cloud workload protection platforms have a setup that does not overwhelm a security team that is trying to deploy at enterprise scale quickly?](https://www.g2.com/discussions/what-cloud-workload-protection-platforms-have-a-setup-that-does-not-overwhelm-a-security-team-trying-to-deploy-at-enterprise-scale-quickly ) - [Which construction estimating software is easiest to learn?](https://www.g2.com/discussions/which-construction-estimating-software-is-easiest-to-learn) ## Spotlight Categories - [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) - [Performance Management Software](https://www.g2.com/categories/performance-management) - [Field Service Management Software](https://www.g2.com/categories/field-service-management)