--- title: Operating Reviews meta_title: 'Operating Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Operating works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 15 scale: '5' date_modified: '2026-06-24' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Operating Reviews **Vendor:** Operating Solutions **Category:** [Resource Management Software](https://www.g2.com/categories/resource-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 15 ## About Operating Straightforward planning for consulting company operations. The tool that helps you keep your people business simple, even as you grow. - Allocate people to projects on a timeline - Connect your CRM to plan upcoming work - Track time to follow how well your planned allocations match the actual hours - Make your operations more transparent: everyone sees the same big picture - Increase employee motivation: let them see what's coming up, and help them showcase their skills and preferences Operating will not replace your CRM, but connect with it. It's not the HRIS you may or may not need, but we connect with it, if you've already bought one. This SaaS is purpose-built to run a consulting business effectively. ## Operating Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Operating, appreciating responsiveness and helpfulness in resolving issues. (4 reviews) - Users highly value the **intuitive user experience** of Operating, facilitating easy team management and project tracking. (4 reviews) - Users commend the **intuitive user experience** of Operating, making resource management and project tracking effortless. (3 reviews) - Users appreciate the **exceptional project management capabilities** of Operating, enhancing team efficiency and visibility effortlessly. (3 reviews) - Users value the **intuitive time tracking** features of Operating, enhancing resource management and project profitability. (3 reviews) - Users enjoy the **automation capabilities** of Operating, streamlining project management and enhancing operational efficiency. (2 reviews) - Users appreciate the **intuitive dashboard features** of Operating, which streamline project management and enhance team planning. (2 reviews) - Ease of Management (2 reviews) - Users find Operating's **ease of use** to be a key advantage, facilitating effortless project planning and management. (2 reviews) - Navigation Ease (2 reviews) **What users dislike:** - Users find the **lack of customization** frustrating, especially regarding reporting solutions still in development. (1 reviews) - Users find the **report customization cumbersome** at times, needing a more intuitive and streamlined approach for ease of use. (1 reviews) - Users believe the **reporting features are not intuitive** , complicating access and customization for actionable insights. (1 reviews) - Users find the **update issues** frustrating due to ongoing feature development and limited reporting capabilities. (1 reviews) ## Operating Reviews ### 1. Operating: versatile and intuitive one-stop-software **Rating:** 4.5/5.0 stars **Reviewed by:** KK . | Senior Insight Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Operating?** As a small consultancy we have tried to look for a one-stop software that would cater both our resource planning needs as well as time tracking/project profitability needs. We have just started using the Opearating software as a company and what stands out to me the most so far is its comprehensive features and intuitive user experience. From the moment I started using it, navigating through the features felt natural and easy to use. Most features are logically organized, making it easy to manage our team's resources and track time efficiently. Flexibility of ways how to track different kinds of projects and their subtasks has also been useful for our business. Customer support has also been superb! Looking forward to learning to use the tool even better! **What do you dislike about Operating?** While I’ve been very satisfied overall, I find that the reporting features could be somewhat more intuitive. At least as a beginner user, accessing and customizing reports sometimes requires extra steps, and a more streamlined approach would make it even easier to get quick, actionable insights. Hopefully there will also be some improvements/new features soon for tracking time per project phase; e.g. being able to compare easily planned hours per project phase vs actual hours. **What problems is Operating solving and how is that benefiting you?** It makes our team's resource planning easier and helps us to efficiently track our team's time use and thus supports our profitability tracking for projects ### 2. Operating: Perfect Solution for Agency - Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Hung D. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Operating?** Operating App stands out for its seamless native integration support with both HubSpot and Harvest, which has been transformative for our workflow. These integrations eliminate the need for manual data entry and ensure that all our project, sales pipeline, and time tracking data are automatically synchronised. This has dramatically improved our efficiency and accuracy in planning, forecasting, and staffing projects, allowing us to allocate resources based on real-time information and historical trends. The interface is another highlight—it’s refreshingly simple and highly intuitive, making onboarding and daily use effortless for the entire team. We’ve found that the minimal learning curve and clear navigation allow us to focus on our work rather than figuring out the software. The platform provides structured visibility into ongoing projects and resource allocation, ensuring nothing slips through the cracks and empowering leadership with actionable, real-time insights. Perhaps most impressive is the Operating product team. They are exceptionally responsive, always open to feedback, and quick to implement new features. The support experience is truly top-tier; it’s not uncommon to get direct, helpful responses from the developers or even the CEO (Thanks Lauri!). This level of engagement and commitment to continuous improvement makes us feel like valued partners, not just customers **What do you dislike about Operating?** While Operating excels in many areas, the Google SSO (Single Sign-On) experience could be smoother. Occasionally, the login process feels less streamlined compared to other aspects of the app, and there’s room for improvement in making authentication as frictionless as the rest of the platform. However, given the Operating team’s track record of rapidly addressing feedback and rolling out enhancements, I am confident this will be improved in future updates **What problems is Operating solving and how is that benefiting you?** Operating App is helping us streamline our project resourcing by providing clear visibility into who is available and what skills they bring to each project. This eliminates much of the guesswork and manual effort that used to be involved in assigning tasks. Second, Operating is assisting with capacity planning by making it easy to see current workloads and forecast future needs, which helps us avoid overbooking or under-utilising our team. Finally, the platform offers robust resource billable metrics, allowing us to accurately track time and billable work, which improves our financial tracking and client reporting. Overall, these features are saving us time, reducing errors, and giving management the data they need to make better business decisions. ### 3. One-stop solution for running your consultancy business **Rating:** 4.5/5.0 stars **Reviewed by:** Jussi R. | Principal Consultant, partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Operating?** It's developing fast with new features. It replaces many software solutions and merges them into one; time tracking, project planning, and reporting, to mention a few. It was easy to take into use as a greenfield implementation, and we were able to integrate it with our CRM even though we had to build a custom integration pipeline for this. The customer experience is top of the line, and the support from the team has been exceptional. **What do you dislike about Operating?** Some features are still in development phase, which is understandable, but sometimes frustrating. Also the reporting solution would need some more attention and possibilities for a more flexible reporiting. This is especially coming from a small company who doesn't want to yet invest into an external solution for reporting. **What problems is Operating solving and how is that benefiting you?** We don't have to build our own ERP, nor so we need to integrate many solutions that would eventually do the same. ### 4. Great software for resourcing and time tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Reetta J. | Senior Consultant & HR responsible, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Operating?** We have started to use Operating for resourcing as well as work time tracking. We are especially happy with the workflow, as many consultants have mentioned how easy the software is to use. Other great features are reporting and forecasting. We have also been very happy with the support we have received during implementation and first months. **What do you dislike about Operating?** There are some features such as recurring resource allocation and cumulative work hour balance that are not yet available but they are on the way. **What problems is Operating solving and how is that benefiting you?** Resource management and work time tracking. ### 5. A Game-Changer for Resource Management and Project Oversight **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Chief Delivery Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Operating?** We have been using Operating for just a few months, but can already see that it will be a game-changer for our team. Its intuitive interface makes it incredibly easy to use, allowing us to seamlessly track resources and manage projects with full visibility. The platform provides a clear and structured way to oversee ongoing projects, ensuring that nothing falls through the cracks. A great benefit is how it supports leadership with real-time reporting, giving them the insights needed to make informed decisions. They are committed to continually improving the product, as evidenced by the regular product updates. Along with all of this, the customer support is top notch. I often am able to email the CEO if I have questions, and he will respond quickly. **What do you dislike about Operating?** There isn't too much to dislike about Operating at this time. **What problems is Operating solving and how is that benefiting you?** Before using Operating.app, keeping track of resource allocation and project progress was time-consuming and often lacked clarity. The platform provides real-time visibility into projects, ensuring that all stakeholders have access to up-to-date information. This eliminates guesswork and improves efficiency. Additionally, resource tracking has become significantly easier, allowing us to allocate team members effectively and avoid bottlenecks. This ensures that workloads are balanced and projects stay on track. From a leadership perspective, the built-in reporting tools offer clear, data-driven insights, making it easier to make informed decisions and adjust strategies as needed. ### 6. Very useful for a variety of cases **Rating:** 3.5/5.0 stars **Reviewed by:** GROVER u. | Talent coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Operating?** The combination of project planning and tracking, as well as capacity planning and integration with our CRM makes Operating very useful for a variety of cases. **What do you dislike about Operating?** As of the time of our using, there is no dark mode available ;) **What problems is Operating solving and how is that benefiting you?** Operating allows us to more efficiëntly plan for a larger number of projects and people, as well as perform skill matching more accurately. ### 7. Simple and Effective Resource Management Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Anandarupan M. | Delivery Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Operating?** Simplicity, Ease of use and configuration, reduced Learning curve, fulfilled use case requirements **What do you dislike about Operating?** No major downsides about Operating but just a few suggestions on providing a little more flexibility in terms of resource management, work force allocation and utilization would be great. **What problems is Operating solving and how is that benefiting you?** Resource Management, Workforce planning and allocation, Resource utilization ### 8. Amazing ressource planning tool **Rating:** 4.5/5.0 stars **Reviewed by:** Adam G. | Qlik Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Operating?** We have been using operating for 7-8 months now and it has been amazing. The integration points to hubspot and our time tracking system really solves some of the main issues when running a consultancy. It gives us an amazing overview of the upcoming projects and resources needed and makes it a lot easier to forecast. Also big kudos to the team behind operating - super responsive and listening to all the feedback we provide. **What do you dislike about Operating?** Still a new tool, so some features are coming along the way. **What problems is Operating solving and how is that benefiting you?** Connecting the ressource forecast effectively and easy to use ressource management and much more ### 9. Efficiency and transparency to staffing process **Rating:** 4.5/5.0 stars **Reviewed by:** Suvi K. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Operating?** Operating makes it easy to find the best match when it comes to availability and skills. Their customer support is always very responsive, and thinking proactively about enhancements to the platform. **What do you dislike about Operating?** We haven't yet implemented integrations, which makes our time registration matching manual at the moment **What problems is Operating solving and how is that benefiting you?** Operating helps us find the right consultant to the right project at the right time. ### 10. A straightforward and efficient platform for resource management. **Rating:** 4.5/5.0 stars **Reviewed by:** Chandru K. | Senior VP, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2025 **What do you like best about Operating?** User-friendly with intuitive configuration, minimal learning curve, and effective fulfillment of key use case requirements. **What do you dislike about Operating?** While the platform operates smoothly overall, adding greater flexibility in resource planning, workforce allocation, and utilization would further enhance its value. **What problems is Operating solving and how is that benefiting you?** Workforce planning and allocation ### 11. Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Chandni Y. | Director of HR, India, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Operating?** Operating.in is an amazing user-friendly tool that makes it easy to manage people planning and forecasting of our projects. A very easy tool to create, edit and monitor project progress. Good KPI dashboard to monitor project progress. The user interface is very intuitive and very easy to navigate. But what we love most is how helpful our Reps have been, from the beginning. **What do you dislike about Operating?** Its a new platform, need some reporting features and some more. Though team is very active and quick in implementing new features. **What problems is Operating solving and how is that benefiting you?** This has replaced our spreadsheet to easily manage our projects planning and forecasting with our teams time off information. ### 12. Operating has made capacity and forecasting much more accurate for us **Rating:** 5.0/5.0 stars **Reviewed by:** Brad R. | Director of Project Management Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Operating?** The integrations with HubSpot and Harvest are essential for us to keep everything moving forward. The timeline and horizon views are very useful when it comes to forecasting for projects. **What do you dislike about Operating?** A lack of a communication feature in the platform means we need to discuss things in Slack which adds to the complexity and risks things being missed. **What problems is Operating solving and how is that benefiting you?** Operating solves the problem of us not knowing which departments are at capacity and need new hires. It also helps us forecast for projects so we know when we have bandwidth to take on new clients. ### 13. Seamless Integration and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Operating?** We've been using Operating since December 2023, and it has made a significant difference in our business operations. The implementation was very smooth and the Operating team lead the entire process. The tool is easy to use, and the developers are very responsive. Operating has enhanced our forecasting and team planning by integrating smoothly with HubSpot and Harvest, automating many of our manual tasks. It has allowed our team to plan staffing ahead of time and set goals based on effective hourly rates. It has provided a reliable solution for our forecasting and planning needs - I find myself using it every day. Before Operating, we managed multiple spreadsheets to track our sales pipeline, project details, and forecast hours, which was time-consuming and prone to errors. Operating connects with HubSpot and Harvest, automatically pulling in data to help us plan the best teams for projects based on current workloads and historical data. This integration has streamlined our operations, making it easier to forecast hours for potential projects. **What do you dislike about Operating?** Lack of a comments feature means we use Slack for discussions. Data from Harvest and HubSpot requires manual refreshing, which can be overlooked. Ensuring all deals are connected to a Harvest project can be tricky if not careful. **What problems is Operating solving and how is that benefiting you?** Operating solves several key problems for us by integrating seamlessly with our existing tools like HubSpot and Harvest. Before using Operating, we managed multiple spreadsheets to track our sales pipeline, project details, and forecast hours, which was cumbersome and prone to errors. Now, Operating automatically pulls in data from these platforms, streamlining our operations and eliminating manual updates. This integration helps us plan the best teams for projects based on current workloads and historical data, making it easier to forecast hours for potential projects and be prepared as soon as a deal is signed. This has greatly improved our efficiency and accuracy in planning and forecasting. ### 14. Quickly evolving product and great supportive team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Operating?** Operating has been a great fit for us to handle staffing our Professional Services team of 100 people to client projects. It's easy to use and makes planning project timelines and adjusting them on the go very effortless. The tool is also very flexibile, and we can easily see our team's capacity forecast from an individual level to combinations of roles and teams as needed. We've been able to sync all of our project data via their API so no double input is needed in addition to managing projects in our CRM. The Operating team is also extremely responsive and we always get support very fast if needed. **What do you dislike about Operating?** There are still some features we'd like to see, but the product is evolving quickly so more is added all the time. **What problems is Operating solving and how is that benefiting you?** - Planning project timelines and work effort - Making sure our team's capacity stays balanced - Evaluating our work backlog and lead times for new projects Operating replaced our previous system where work allocations were managed manually via Excel and Power BI. It has been very benefitial to manage resourcing in real time within the same system where we see up-to-date capacity forecasts. ### 15. Fantastic team and a great product **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Operating?** It makes my life easy as I can easily manage my staffing with Operating. **What do you dislike about Operating?** There is nothing to dislike. Product is evolving fast and new features are added all the time. **What problems is Operating solving and how is that benefiting you?** Operating solves the complexity of staffing an agency staff. - [View Operating pricing details and edition comparison](https://www.g2.com/products/operating/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+09%3A24%3A05+-0500&secure%5Bsession_id%5D=7b41f3f9-18e1-47cc-bd2c-f8729751ba1e&secure%5Btoken%5D=3b319410a280eefd7955e60cd20a196b9feff927cff49df277022ff1c26dc61b&format=llm_user) ## Operating Integrations - [Harvest](https://www.g2.com/products/harvest/reviews) ## Operating Features **Planning** - Resource Definiton - Capacity - Scheduling **Optimization** - Performance - Forecasting - Corrections ## Top Operating Alternatives - [Float.com](https://www.g2.com/products/float-com/reviews) - 4.3/5.0 (2,001 reviews) - [Keka](https://www.g2.com/products/keka/reviews) - 4.5/5.0 (1,949 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,681 reviews)