# AlertOps vs OnPage Comparison - What are their main differences?

At a Glance

Star Rating

**AlertOps** [

4.7/5(155)

](https://www.g2.com/products/alertops/reviews#reviews)

**OnPage** [

4.3/5(313)

](https://www.g2.com/products/onpage/reviews#reviews)

Market Segments

**AlertOps**
Small-Business (72.5% of reviews)

**OnPage**
Small-Business (53.0% of reviews)

Pros & Cons

**AlertOps**
[
Alert Management (8)
](https://www.g2.com/products/alertops/reviews?filters%5Bsentiment_snippet%5D=1612905&qs=pros-and-cons#reviews)[
Customer Support (7)
](https://www.g2.com/products/alertops/reviews?filters%5Bsentiment_snippet%5D=1613252&qs=pros-and-cons#reviews)[
Scheduling Issues (4)
](https://www.g2.com/products/alertops/reviews?filters%5Bsentiment_snippet%5D=1613486&qs=pros-and-cons#reviews)[
Complex UI (2)
](https://www.g2.com/products/alertops/reviews?filters%5Bsentiment_snippet%5D=1955489&qs=pros-and-cons#reviews)

**OnPage**
[
Ease of Use (22)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1037769&qs=pros-and-cons#reviews)[
Notifications (11)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1037995&qs=pros-and-cons#reviews)[
Notification Issues (10)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1038427&qs=pros-and-cons#reviews)[
Sound Issues (6)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1038631&qs=pros-and-cons#reviews)

Entry-Level Pricing

**AlertOps**
 **$0.00** 5 Users Maximum -Per Month - Billed Annually

**OnPage**
 **Free** 10 seat

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that OnPage excels in delivering critical alerts with a unique messaging system that ensures messages are hard to miss. Users appreciate its persistent delivery, which is particularly effective for urgent communications, making it a reliable choice for those needing immediate attention.
- **Users say** AlertOps stands out for its excellent customer support and responsiveness. Reviewers highlight the helpfulness of the sales and support teams, along with the quality of knowledge base articles, which contribute to a smoother implementation process and ongoing user satisfaction.
- **According to verified reviews** , OnPage is praised for its straightforward setup process, with many users finding the initial configuration easy and intuitive. This ease of use is a significant advantage for teams looking to get up and running quickly without extensive training.
- **Reviewers mention** that AlertOps offers a high level of customization for tracking alerts, which is particularly beneficial for teams with specific needs. Users appreciate the tailored approach, allowing them to manage after-hours alerts effectively, enhancing their operational efficiency.
- **G2 reviewers highlight** that while OnPage has a strong focus on alert delivery, it may not fully meet the diverse workflow requirements of all users, with some noting challenges in configuration. This could be a consideration for teams with complex needs that require more flexibility.
- **Users report** that AlertOps generally receives higher ratings for overall satisfaction and quality of support, indicating a strong market presence. This is reflected in its positive feedback regarding timely alerts and ticket accuracy, which are crucial for maintaining operational integrity.

Pricing

Entry-Level Pricing

**AlertOps**

AlertOps

Starter Pack

$0.00

5 Users Maximum -Per Month - Billed Annually

Easy on-call scheduling, unlimited API calls, enriched alerts & on-line help 

- Try For Free - Industry Leading Incident Alerting Features 

[Browse all 4 pricing plans](/products/alertops/pricing)

**OnPage**

OnPage

Free Trial

Free

10 seat

This edition provides complete access to OnPage's premium features for a limited time.

- Full access to Gold Enterprise for a limited period

[Browse all 4 pricing plans](/products/onpage/pricing)

Free Trial

**AlertOps**

AlertOps

Free Trial is available

**OnPage**

OnPage

Free Trial is available

Ratings

Meets Requirements

9.2

135

9.0

236

Ease of Use

8.8

135

8.6

241

Ease of Setup

8.5

95

8.5

133

Ease of Admin

8.8

88

8.3

81

Quality of Support

9.3

116

8.9

195

Has the product been a good partner in doing business?

9.6

87

9.0

80

Product Direction (% positive)

9.1

123

8.0

228

Features by Category

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

9.2

50

7.2

116

Monitoring

Constant Monitoring

9.2(won by 0.7)

44

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

73

|

Verified

Timely Alerts

9.6(won by 0.7)

47

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.9

102

|

Verified

TIcket Accuracy

9.3(won by 0.8)

46

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

71

|

Verified

AI Monitoring

Not enough data

6.1(won by default)

6

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

9.2(won by 1.0)

43

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

68

|

Verified

Standardization

9.0(won by 0.5)

44

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

71

|

Verified

Lifecycle Visualization

8.5(won by 0.5)

42

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

58

|

Verified

Generative AI

AI Text Generation

Not enough data

7.6(won by default)

24

AI Text Summarization

Not enough data

7.6(won by default)

24

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

Not enough data

5.8(won by default)

6

Multi-step Planning

Not enough data

6.4(won by default)

6

Cross-system Integration

Not enough data

6.8(won by default)

10

Adaptive Learning

Not enough data

6.4(won by default)

6

Natural Language Interaction

Not enough data

5.8(won by default)

6

Proactive Assistance

Not enough data

6.1(won by default)

6

Decision Making

Not enough data

6.4(won by default)

6

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

7.7

21

7.8

26

Generative AI

AI Text Generation

7.7

21

7.8(won by 0.1)

25

Agentic AI - IT Alerting

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

Not enough data

7.6

32

Collaboration

Modules

Not enough data

6.8(won by default)

31

Scheduling

Not enough data

6.6(won by default)

29

Reporting

Not enough data

6.6(won by default)

31

Communication

Security

Not enough data

8.4(won by default)

32

Health Care Messages

Not enough data

8.2(won by default)

29

Alarms

Not enough data

8.4(won by default)

31

Messaging

Not enough data

8.1(won by default)

30

Telephone

Not enough data

7.1(won by default)

29

Notifications

Not enough data

8.4(won by default)

29

Patient Management

Staff Scheduling

Not enough data

7.5(won by default)

27

CDI (Clinical Document Improvement)

Not enough data

7.1(won by default)

27

Patient Retention

Not enough data

Feature Not Available

Operations

Correspondance Variety

Not enough data

7.6(won by default)

28

Data Sharing

Not enough data

7.6(won by default)

27

Cross Platform Support

Not enough data

7.3(won by default)

28

Routing

Not enough data

7.5(won by default)

29

Health Care IT Integration

Not enough data

7.5(won by default)

27

Analytics and Reporting

Not enough data

7.5(won by default)

29

Messaging Security

Not enough data

8.6(won by default)

30

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

9.2

11

Platform

User Authorization - HIPAA Compliant Messaging

Not enough data

8.9(won by default)

11

Compliant Texting - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

Compliant Emailing - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

Clinical Communication - HIPAA Compliance

Not enough data

9.1(won by default)

11

HIPAA Compliance - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

Operating Systems - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

Message Lifespan - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

Workflow Enhancement - HIPAA Compliant Messaging

Not enough data

9.1(won by default)

11

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Medical Staff Scheduling[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

5.3

7

Operations

Automated Scheduling

Not enough data

5.6(won by default)

6

Absence Management

Not enough data

5.6(won by default)

6

Mobile Access

Not enough data

6.4(won by default)

6

Resource Management

Not enough data

5.0(won by default)

6

Physician Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Faculty/Staff Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Administrative

Employee Work Status

Not enough data

6.0(won by default)

5

Days-Off Approval

Not enough data

4.4(won by default)

6

Time Tracking

Not enough data

4.2(won by default)

6

Staffing Data

Not enough data

4.3(won by default)

5

Mass Notifications

Not enough data

6.1(won by default)

6

Alerts/Notifications

Not enough data

Not enough data

Cancellation Tracking

Not enough data

Not enough data

No-Show Tracking

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![AlertOps](https://images.g2crowd.com/uploads/product/hd_favicon/1541799677/alertops.svg "AlertOps")](https://www.g2.com/products/alertops/reviews)

AlertOps

Small-Business(50 or fewer emp.)

72.5%

Mid-Market(51-1000 emp.)

20.3%

Enterprise(\> 1000 emp.)

7.2%

[![OnPage](https://images.g2crowd.com/uploads/product/hd_favicon/7219fd69abadac3dbac50a7cdcf9ba4a/onpage.svg "OnPage")](https://www.g2.com/products/onpage/reviews)

OnPage

Small-Business(50 or fewer emp.)

53.0%

Mid-Market(51-1000 emp.)

29.6%

Enterprise(\> 1000 emp.)

17.4%

Small-Business

(50 or fewer emp.)

72.5%

53.0%

Mid-Market

(51-1000 emp.)

20.3%

29.6%

Enterprise

(\> 1000 emp.)

7.2%

17.4%

Reviewers' Industry

[![AlertOps](https://images.g2crowd.com/uploads/product/hd_favicon/1541799677/alertops.svg "AlertOps")](https://www.g2.com/products/alertops/reviews)
AlertOps

Information Technology and Services

53.3%

Computer & Network Security

16.4%

Computer Software

5.9%

Internet

2.0%

Logistics and Supply Chain

2.0%

Other

20.4%

[![OnPage](https://images.g2crowd.com/uploads/product/hd_favicon/7219fd69abadac3dbac50a7cdcf9ba4a/onpage.svg "OnPage")](https://www.g2.com/products/onpage/reviews)
OnPage

Hospital & Health Care

24.9%

Information Technology and Services

21.9%

Medical Practice

9.1%

Computer & Network Security

3.7%

Health, Wellness and Fitness

3.4%

Other

37.0%

Alternatives

**AlertOps Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")

[
xMatters
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 ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie")

[
Opsgenie
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 ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")

[
SolarWinds IT Incident...
](/products/solarwinds-it-incident-response-squadcast/reviews)

**OnPage Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")

[
xMatters
](/products/xmatters/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)

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