The G2 on OnPage

OnPage Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams. (47 mentions)

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications. (19 mentions)

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues. (18 mentions)

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams. (14 mentions)

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties. (14 mentions)

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training. (13 mentions)

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management. (9 mentions)

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience. (27 mentions)

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings. (18 mentions)

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating. (11 mentions)

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow. (6 mentions)

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding. (6 mentions)

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency. (6 mentions)

Top Pros or Advantages of OnPage

1. Ease of Use

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams.

See 47 mentions

See Related User Reviews

Michael F.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage exactly what we need"

What do you like about OnPage?

OnPage was simple to setup and startup was straight forward.

Chip F.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient and easy to use"

What do you like about OnPage?

That it is overall simplisitic and easy to use for multiple teams within our organization.

2. Notifications

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications.

See 19 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

3. Alert Management

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues.

See 18 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

4. Intuitive

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams.

See 14 mentions

See Related User Reviews

Martin C.

Small-Business (50 or fewer emp.)

2.5/5

"Very basic. Performs basic functions fine"

What do you like about OnPage?

It's reliable and relatively user friendly

Shannon M.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage"

What do you like about OnPage?

It’s easy to use and receive pages. I like how I can change the volume of my page Notifications. I like being able to see the work schedule in advanc

5. On-Call Services

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties.

See 14 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Much better than passing around a shared phone."

What do you like about OnPage?

The fact that this is on my phone allows me not to have to carry around multiple devices, eliminating those frustrations when I am on call... Not havi

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

6. Simple

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training.

See 13 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Stephanie F.

Small-Business (50 or fewer emp.)

5.0/5

"suits the purpose"

What do you like about OnPage?

simple, easy to use, reasonable pricings

7. Communication

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

Top Cons or Disadvantages of OnPage

1. Notification Issues

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience.

See 27 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Verified User

Enterprise (> 1000 emp.)

2.5/5

"Needs a better alert sound"

What do you dislike about OnPage?

The alert sound is loud and obnoxious. It would be nice if there were a selection of different sounds to choose from. Also, if you answer a page, b

2. Sound Issues

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings.

See 18 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

3. Missing Features

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effective and easy to use"

What do you dislike about OnPage?

I feel that the transcription could improve as some of the messages are not transcribed properly.

4. Call Issues

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Does not work for non-hospitalit call systems"

What do you dislike about OnPage?

No texting or ability to respond. Useless for regular on call calls through a jail system.

5. Confusion

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it. I wish

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good system with some minor issues"

What do you dislike about OnPage?

The issues, I have encountered are pages that come through for other providers and when getting multiply pages, it's often difficult to hear the voic

6. Delays

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Kenneth R.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy to Use Product"

What do you dislike about OnPage?

When logging in for the first time on any given day, a security code is required every time (sent to your email address). While this is a neccessary p

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Viral P.

Research Assistant

Small-Business (50 or fewer emp.)

8/27/2024

"Not user friendly"

0.5/5

What do you like best about OnPage?

Nothing. It's very cumbersome to use the app Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Everything. Not good transcription of voice Review collected by and hosted on G2.com.

Lackson K.

Nurse Practitioner

Mid-Market (51-1000 emp.)

8/27/2024

"My go to app"

5/5

What do you like best about OnPage?

This app gives direct information when the nurses want to communicate with in regards to the status of my patients. I got both the voice recording and the transcribed messages Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes the transcription is not well correct therefore I have to listen to recording instead to get the correct message Review collected by and hosted on G2.com.

melissa b.

Mid-Market (51-1000 emp.)

4/30/2024

"great app"

5/5

What do you like best about OnPage?

Great alert notification and detailed messaging Review collected by and hosted on G2.com.

What do you dislike about OnPage?

text alert too soon after first..more time needed Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Currently the alert on the app repeats every 60 seconds until the message is read. It will time out after 8 hours if not read. Redundancy text alerts can be configured to different delay times as needed.

Kevin J.

Small-Business (50 or fewer emp.)

4/30/2024

"Utilization of a notification system"

2.5/5

What do you like best about OnPage?

I like the continuity of the application and also the extent of nofiying elements available. I also like how easy deployment is, I can push this out via apple VPP across several devices. I have not yet used the customer support aspect of this product but I am sure there will be an instance when I will need to rely on support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I do not like the fact that this is still completely dependent upon the end-user, as they can simply disable the notifications and avoid the system all together. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

We're glad to hear that you appreciate the continuity and ease of deployment of our application. We understand your concern about end-users disabling notifications and we are constantly working on improving our system to address this issue.

Emmy K.

Small-Business (50 or fewer emp.)

4/30/2024

"On Call Review"

5/5

What do you like best about OnPage?

I appreciate how loud and scary the sound is. Not only does it wake me up, but it makes sure I respond. The layout is also very easy to understand. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

There is nothing specific I dislike. The sound is scary - but that is a good thing. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

It's great to hear that our alert sound is effective in ensuring a quick response and that you find the layout easy to understand. We're glad that OnPage is helping you reach crisis situations promptly and offer crisis management services. As a note, you can control the audible art sound level by going to Settings at the bottom of the OnPage app. You can set the alert volume level to loud, medium or silent and on the Android phone you can select vibrate. You can also choose a different audible sound.

Stephanie L.

Small-Business (50 or fewer emp.)

5/7/2024

"Reliable Pager"

4/5

What do you like best about OnPage?

It ensures I receive pages in a timely manner with different timing and sound options to alert me. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

None that I can think of. It's loud but I want it to be so I am alerted. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Thank you for your feedback! We're pleased to hear that OnPage is meeting your needs for timely and reliable communication with your patients.

On the Settings page of the OnPage app you can select audible alert volume levels. There is high, medium, silent and on the Android phone vibrate.

You can also select from a menu of audible tones for the alerts.

paiton g.

Small-Business (50 or fewer emp.)

4/30/2024

"easy to use"

5/5

What do you like best about OnPage?

OnPage is easy to use and set up. Their support team is quick to help. App is easy to use with useful features. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

There are not any features on the app that would cause me to dislike the app. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

We're glad to hear that you find OnPage easy to use and that our support team has been helpful. Thank you for your feedback!

kamlesh s.

Biomedical Engineer

Small-Business (50 or fewer emp.)

8/23/2024

"well design system."

4/5

What do you like best about OnPage?

Good paging system. clear communication amd messages. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

nothing so far any bad experiencwe. constant remind till answer. Review collected by and hosted on G2.com.

dirk h.

Linux system engineer

Mid-Market (51-1000 emp.)

8/22/2024

"I have an account and tested well"

4/5

What do you like best about OnPage?

Simple operation page, easy to use for daily Review collected by and hosted on G2.com.

What do you dislike about OnPage?

There is not some dislike point I found so far. Review collected by and hosted on G2.com.

juan s.

Small-Business (50 or fewer emp.)

5/15/2024

"I think its great, if any issue come up you get notified pretty quick."

5/5

What do you like best about OnPage?

you get quick notifications on any equipment alerts and a quick response so you can take care of any critical alerts on your equipment. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

i dont have anything bad to say about onpage. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

We're glad to hear that you find our quick notifications helpful! Thank you for the positive feedback.