--- title: One Call Now Reviews meta_title: 'One Call Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how One Call Now works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 58 scale: '5' date_modified: '2026-08-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # One Call Now Reviews **Vendor:** OnSolve **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.4/5.0 **Total Reviews:** 58 ## About One Call Now One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives. ## One Call Now Pros & Cons **What users like:** - Users value the **ease of use** of One Call Now, particularly appreciating its intuitive interface and reliable notifications. (4 reviews) - Users value the **easy communication** with One Call Now, ensuring urgent updates reach everyone accurately and efficiently. (3 reviews) - Users value the **instant communication** capability of One Call Now for urgent updates, ensuring accurate messaging for all. (2 reviews) - Users value the **immediacy and clarity of communication** with One Call Now, ensuring consistent message delivery to members. (2 reviews) - Users value the **communication efficiency** of One Call Now, ensuring urgent updates reach everyone accurately and immediately. (2 reviews) - Accuracy of Information (1 reviews) - Customer Support (1 reviews) - Easy Sharing (1 reviews) - Effective (1 reviews) - Helpful (1 reviews) **What users dislike:** - Users experience **call issues** when numbers change unexpectedly, though reports assist in resolving these delays. (1 reviews) - Users find it challenging to keep contact information **up to date** , which affects their overall experience with One Call Now. (1 reviews) - Users find the **dashboard outdated and clunky** , affecting usability and overall satisfaction with One Call Now. (1 reviews) - Users often face **delay issues** when phone numbers aren't updated, though reports can assist in resolving the problem. (1 reviews) - Users find **updating contact information challenging** , which can lead to communication difficulties with One Call Now. (1 reviews) - Learning Curve (1 reviews) - Messaging Issues (1 reviews) - Not Intuitive (1 reviews) - Number Issues (1 reviews) - Outdated Contacts (1 reviews) ## One Call Now Reviews ### 1. Priced appropriately & relatively easy to set up. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about One Call Now?** We have been using OneCallNow for several years. It has been reliable & relatively easy to set up & use. We are a nonprofit, so we appreciate being able to introduce this technology to our population @ a relatively low cost. **What do you dislike about One Call Now?** The setup & automation was more of a challenge than we hoped, but once we solved it, it has run flawlessly. **Recommendations to others considering One Call Now:** The support we received (free) during configuration/setup was superb & patient & helpful. **What problems is One Call Now solving and how is that benefiting you?** We needed an automated way to send text messages to our members, notifying them of incentives being added to their Visa cards. Because the adding of $$ to the Visa cards was automated, we needed an automated way of notifying members that $$ had been added. ### 2. One Call Now **Rating:** 5.0/5.0 stars **Reviewed by:** Eve M. | Assistant Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2019 **What do you like best about One Call Now?** Allows us to contact all families at once or choose specific families. We can send updates and emergency closing information. We can also put more than one telephone number so more than one family member will receive. It has helped with communication between family and school. **What do you dislike about One Call Now?** Sometimes the message plays a little differently. Part of deleted message plays on new message. **What problems is One Call Now solving and how is that benefiting you?** Parent/School communication ### 3. Easy, Efficient Means of Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about One Call Now?** User-friendly program, easy to navigate, easy to set-up and execute during emergencies **What do you dislike about One Call Now?** Nothing (so far), everything is very straight-forward and intuitive **What problems is One Call Now solving and how is that benefiting you?** Emergency fire drills, facility lock-downs ### 4. Quick, easy way to make group calls, emails, texts **Rating:** 5.0/5.0 stars **Reviewed by:** Gary H. | Public Information Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about One Call Now?** One Call Now has a simple interface which allows you to send out a phone call (recorded voice or text-to-speech), emails, or text messages to large groups in a quick manner. You can even create sub-groups if you have certain teams or groups that need to be messaged instead of the entire group. There is a web interface and a mobile app that makes messaging easy. You also get detailed reports for call/message status. **What do you dislike about One Call Now?** There is a fee associated with using One Call Now, so that's prohibitive if your organization has a tight budget. Also, it's a bit cumbersome to record a voice message, so we end up using text-to-speech more often, although it's not as personal...but some of our members actually like the text to speech better. **Recommendations to others considering One Call Now:** The benefits outweigh the cost of the service, as you'll save a lot of time and effort by using One Call Now. It's an effective tool to disseminate information to clients, customers, associates, members, etc. It's easy to use whether you're on a computer or smartphone. **What problems is One Call Now solving and how is that benefiting you?** We can quickly notify clients, members, employees, and others about initiatives, updates, and news in a very timely, user-friendly manner. And they can choose whether they want a phone call, text, or email. Being able to quickly contact a large group of people is a great tool to have in government, business, church, and other organizations. ### 5. Pretty neat system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2018 **What do you like best about One Call Now?** The best thing about this system is that you can access it anywhere as it’s web based so you don’t need to be in the office to send out an alert. **What do you dislike about One Call Now?** You need to be really careful recording a voice message. We had issues where the message sounded okay when tested off the site but when loaded and sent the volume was very low. **Recommendations to others considering One Call Now:** Take advantage of using the groups and sub categories as it helps when adding in contacts and sending messages to a select group. **What problems is One Call Now solving and how is that benefiting you?** We use this system in a retirement community setting which works great to quickly alert residents or families in an emergency or with quick notices. ### 6. One Call Now=Win **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about One Call Now?** I love this product. My agency had the standard Phone tree. It worked okay, but with One Call Now, I know instantly who received the message, who didn't, and how long it took. It has saved me so much time during emergencies. **What do you dislike about One Call Now?** I have no dislikes at this time. I am still in the "new" phase. **Recommendations to others considering One Call Now:** No other recommendations at this time. We really enjoy this product! **What problems is One Call Now solving and how is that benefiting you?** I am able to let my staff know if the office is closed quickly! ### 7. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2018 **What do you like best about One Call Now?** The software is simple and easy to navigate. It allows for customization of lists and flexibility while still being easy to use. **What do you dislike about One Call Now?** The login is a group number which I find difficult to remember if I need to login remotely or in case of an emergency usage. However, this may be able to be changed. I haven't tried to change it. **Recommendations to others considering One Call Now:** Great option for communications at low cost. **What problems is One Call Now solving and how is that benefiting you?** This allows us to have an emergency or crisis preparedness plan and ability to reach all of our employees quickly. ### 8. Perfect for reaching out to a large group **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2017 **What do you like best about One Call Now?** One Call Now allows instant relay of messages to a large group with one simple call or text **What do you dislike about One Call Now?** There are several steps involved in making a voice call, over-complicating the process a bit. It gives us the opportunity to neglect actually reaching out to people **Recommendations to others considering One Call Now:** It has all the features you need. There may be simpler products out there, but make sure they will do everything you need them to. One Call Now does. **What problems is One Call Now solving and how is that benefiting you?** This service allows us to connect with our congregation almost instantly. It frees us from unnecessary time spent calling each member. ## One Call Now Discussions - [Is there a way to integrate this product with Blackbaud's On student information system?](https://www.g2.com/discussions/is-there-a-way-to-integrate-this-product-with-blackbaud-s-on-student-information-system) - 1 comment, 1 upvote - [Dropped Messages](https://www.g2.com/discussions/dropped-messages) - 1 comment, 1 upvote - [What is One Call Now used for?](https://www.g2.com/discussions/what-is-one-call-now-used-for) - 3 comments - [View One Call Now pricing details and edition comparison](https://www.g2.com/products/one-call-now/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+11%3A31%3A58+-0500&secure%5Bsession_id%5D=a4917fba-f7df-4c6f-ab8b-24a7faf83899&secure%5Btoken%5D=e8af8159042fafd6722bfa21d2481a9832e39dc76a81838c305a08e5da0ed7e4&format=llm_user) ## One Call Now Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top One Call Now Alternatives - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (989 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,210 reviews)