G2 reviewers report that AlertMedia excels in overall user satisfaction, boasting a significantly higher G2 Score compared to One Call Now. Users appreciate its comprehensive features for emergency and operational communication, highlighting the visual weather map that provides real-time updates.
Users say that One Call Now offers valuable features for urgent communication, such as the ability to review messages before sending and the option to communicate across multiple platforms simultaneously. However, it struggles with recent engagement, having no new reviews in the last 90 days.
Reviewers mention that AlertMedia's user interface is notably easy to navigate, allowing for quick exclusion of individuals on leave and the creation of subgroups for targeted messaging. This ease of use is a significant advantage over One Call Now, which has received lower ratings in this area.
According to verified reviews, AlertMedia has been praised for its exceptional customer support, with users describing their experience as outstanding from the initial sales process through implementation. In contrast, One Call Now's support is rated lower, indicating potential challenges in this area.
Users highlight that One Call Now provides useful reporting features after communications, which helps organizations track their outreach. However, the overall lack of recent reviews suggests that user engagement may be waning, which could impact future improvements.
G2 reviewers note that while both products serve the mid-market segment well, AlertMedia's higher volume of reviews and positive feedback indicates a stronger market presence and user trust, making it a more reliable choice for organizations looking for a robust emergency notification solution.
Pricing
Entry-Level Pricing
AlertMedia
No pricing available
One Call Now
No pricing available
Free Trial
AlertMedia
No trial information available
One Call Now
No trial information available
Ratings
Meets Requirements
9.5
361
9.0
43
Ease of Use
9.5
365
8.6
42
Ease of Setup
9.2
313
8.6
28
Ease of Admin
9.3
281
9.1
30
Quality of Support
9.6
341
9.2
36
Has the product been a good partner in doing business?
How can I get all the zip codes to auto fill the cities and states
1 Comment
Official Response from AlertMedia
Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best...Read more
What is AlertMedia used for?
1 Comment
BB
AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a...Read more
Community wide alerts, sending multiple messages using phone, email and text or a combination of all 3 methods. Read more
Dropped Messages
1 Comment
SH
Wayne,
Thanks for your message. We'd love to get to the bottom of this for you. If you wouldn't mind contacting our client support at 877-698-3262, option...Read more
Is there a way to integrate this product with Blackbaud's On student information system?
1 Comment
SH
Daniel,
Thank you for your comment/question! We currently do not have an integration directly with Blackboud but if you are able to export a file we can set...Read more
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