---
title: Omnia360 Reviews
meta_title: 'Omnia360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Omnia360 works for a business like yours.
aggregate_rating:
  rating_value: 1.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Omnia360 Reviews
**Vendor:** CHR Solutions  
**Category:** [Integrated Revenue and Customer Management (IRCM) for CSPs Software](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)  
**Average Rating:** 1.5/5.0  
**Total Reviews:** 1
## About Omnia360
Fully integrated out-of -the-box billing and CRM solution that could be deployed in the cloud, as managed service or on-site license.




## Omnia360 Reviews
  ### 1. Not intuitive or User Friendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Amanda G. | Customer Support Supervisor, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about Omnia360?**

The look of the system is aesthetically pleasing.

**What do you dislike about Omnia360?**

The system is not intuitive at all, or easy for a user to navigate through.  The reporting is lacking & automation is very limited.

**Recommendations to others considering Omnia360:**

Truly consider what you need the system to perform beforehand.  What automation do you need?  What reporting do you need?  The automation has been limited, issues with the system take a long time to get resolved if they do.  This system may be wonderful from a billing system perspective but if you are looking to be as effecient as possible, understand that there will still be manual processes, and many.

**What problems is Omnia360 solving and how is that benefiting you?**

It's being used as as billing platform for broadband services & for that function it is nice.  The Dashboard capabilities are helpful as well when managing several responsibilities.


## Omnia360 Discussions
  - [What is Omnia360 used for?](https://www.g2.com/discussions/what-is-omnia360-used-for)

- [View Omnia360 pricing details and edition comparison](https://www.g2.com/products/omnia360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A56%3A16+-0500&secure%5Bsession_id%5D=ed293824-c643-497a-89d1-80cdda725d36&secure%5Btoken%5D=221df3cf6a38b98cda77468c37260712bde60c32351e3646e1ee837b6cdeacb8&format=llm_user)

## Omnia360 Features
**Customer Management**
- Customer Lifecycle Management - IRCM for CSPs
- CSP Industry - IRCM for CSPs
- Customer Self-Service - IRCM for CSPs
- CRM Integration - IRCM for CSPs

**Revenue Management**
- Financial Analysis - IRCM for CSPs
- Compliance - IRCM for CSPs
- Revenue Management - IRCM for CSPs

## Top Omnia360 Alternatives
  - [Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews) - 4.5/5.0 (26 reviews)
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  - [Connect](https://www.g2.com/products/bequick-connect/reviews) - 4.7/5.0 (5 reviews)

