--- title: Nexcess Reviews meta_title: 'Nexcess Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Nexcess works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 30 scale: '5' date_modified: '2026-06-17' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Nexcess Reviews **Vendor:** Nexcess **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 3.2/5.0 **Total Reviews:** 30 ## About Nexcess Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world. Our customers count on us to deliver faster speeds, stronger security, inherent scalability, and above and beyond support, every day. - 23 Years of Hosting Experience - 500,000 Websites Under Management - 10 Global Data Centers - Admired Partner & Affiliate Program - Inc. 5000 11 Time Honoree - Magento Association Platinum Partner - 24/7/365 Support With Fully Managed Hosting from Nexcess, better is built in. We're Ready to Help. ## Nexcess Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of Nexcess, noting their quick assistance and helpfulness. (3 reviews) - Users appreciate the **ease of use** of Nexcess, noting straightforward navigation and simple management of hosting services. (3 reviews) - Users appreciate the **easy-to-navigate dashboard** of Nexcess, making their experience smooth and efficient. (2 reviews) - Users value the **easy management** provided by Nexcess, appreciating the intuitive control panel and smooth migrations. (2 reviews) - Users commend Nexcess for their **quick response** , enhancing support experience and satisfaction with the service. (2 reviews) - Users praise the **easy-to-use control panel** , empowering them to efficiently manage their hosting services. (1 reviews) - Users value the **easy integrations** with Nexcess, appreciating the user-friendly dashboard and useful premium plugins. (1 reviews) - Easy Migration (1 reviews) - Easy Navigation (1 reviews) - Hosting Quality (1 reviews) **What users dislike:** - Users express frustration over **poor customer support** from Nexcess, citing unhelpful responses and lack of accountability. (3 reviews) - Users report **poor communication** and unhelpful support from Nexcess, leading to frustrating experiences with their service. (2 reviews) - Users are frustrated with the **slow and unreliable backup process** , which can take an excessively long time to complete. (1 reviews) - Users report **billing issues** with Nexcess, including frequent price increases and poor customer service during crises. (1 reviews) - Users find Nexcess **expensive** , with increasing costs and declining service quality over the years affecting their experience. (1 reviews) - Users express frustration with the **high cost** of Nexcess amid declining service quality and support efficiency. (1 reviews) - Users experience frustrating **hosting issues** with slow backup times and system freezes, impacting their overall satisfaction. (1 reviews) - Hosting Limitations (1 reviews) - Users experience significant **performance issues** with Nexcess, notably slow backup times that can freeze and take days. (1 reviews) - Users experience **poor chat support** , often facing delays and a lack of accountability from the Nexcess team. (1 reviews) ## Nexcess Reviews ### 1. Support is basically non existent, now competing on Price so go with the cheapest option **Rating:** 0.0/5.0 stars **Reviewed by:** Shane L. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Nexcess?** I was a big fan of Liquid Web as they had Heroic support and fantastic customer service **What do you dislike about Nexcess?** I have been a long-time Liquid Web customer, of both their managed and virtual hosting. With their migration to Nexcess, they decided to drop their heroic support and michigan based support staff in favour of AI and chat support. The chat support seems to be more interested in closing the case quickly rather than fixing the issue. **What problems is Nexcess solving and how is that benefiting you?** They were supposed to be helping me with managed hosting of my WordPress sites. ### 2. There are much better hosting companies out there! Save yourself the hassle. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Nexcess?** Easy to use control panel which allows management of your hosting. **What do you dislike about Nexcess?** We have been with Nexcess for over 9 years, and the service has progressively worsened, with the cost of hosting increasing at the same time (every couple of months). If you have an issue with your website and raise a ticket with their "24/7" technical support, do not have any expectations whatsoever you will receive a knowledgeable response. The responses will often not address the issue, and you will often go around in circles waiting a couple of hours between each response no matter how clearly your question is phrased. Escalation to a supervisor used to work to get a adequate response, but now even this request seems to be ignored. After submitting a cancellation request for being a loyal customer for 9 years, there was no attempt to even find out the reason for the cancellation, instead the cancellation was expedited (not that we were going to stay). This just shows the little value they have for customers. Save yourself the hassle if you run a serious website and go a hosting company that cares about their customers and service. **What problems is Nexcess solving and how is that benefiting you?** None ### 3. Backup system is terrible but support is good. **Rating:** 1.5/5.0 stars **Reviewed by:** Uriel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Nexcess?** Their support is really good, and they respond in minutes, **What do you dislike about Nexcess?** Their backup system takes forever to backup and sometimes freezes. They once told me it could take days for the backup to work. If it weren't for the backup system, I would recommend this hosting platform. **What problems is Nexcess solving and how is that benefiting you?** Hosting our client websites at scale. ### 4. Made a mistake trusting my clients sites with Nexcess **Rating:** 2.0/5.0 stars **Reviewed by:** Michael W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2023 **What do you like best about Nexcess?** It's relatively easy to use, it's usually easy to find your way around the dashboard and the migration from other hosting services have been pretty smooth. **What do you dislike about Nexcess?** Hard to get timely support and usually it's never an issue with their servers, according to their support. Very little responsibility taken. **What problems is Nexcess solving and how is that benefiting you?** Hosting at a decent price ### 5. Buyer Beware. Nexcess is no longer the great web hosting company they once were. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Nexcess?** Nexcess was once an outstanding hosting company. I became a customer in 2017 and moved many of our agency client sites and owned/operated properties over to the hosting provider. In 2019, Nexcess was acquired by Liquid Web. I am not sure if that is when the changes began, but in recent months it has become tremendously apparent to me that the customer support is completely outsourced and the level of care offered to customers is minimal at best. **What do you dislike about Nexcess?** The customer support for Nexcess is terrible. There are many, many better web hosts that provide better support. **What problems is Nexcess solving and how is that benefiting you?** Nexcess once hosted over 20 of our web properties. They were unable to provide even basic support and continued to leave us with the answer of "work with a developer" even when the issues were directly hosting-related. ### 6. A simple and reliable hosting platform **Rating:** 4.0/5.0 stars **Reviewed by:** Navyashree P. | Software Developer Internship, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Nexcess?** Nexcess is one of the best hosting services in the market. Their support was what impressed me the most. Nexcess always responds within some hours. Excellent and simple to use dashboard that offers a variety of free premium plugins to integrate with WordPress website. **What do you dislike about Nexcess?** I don't have any major issues with Nexcess. Their support staff is highly supportive and resolves the ticket within a few hours. I had a very good experience with this platform. **What problems is Nexcess solving and how is that benefiting you?** Nexcess is the platform I'm currently employing Nexcess for hosting my client's WordPress websites It's much simpler and more efficient than having it hosted internally. Should try it. ### 7. Secure - Speedy - Supported - WordPress Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Connie S. | Principal and Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Nexcess?** The quick, thorough support from the Nexcess team has been top-notch since day one and continues into our fourth year. The uptime and speed is unmatched from previous solutions. **What do you dislike about Nexcess?** We have not encountered any concerns with Nexcess services. The team is responsive and thorough and we plan to add additional plans as we continue to keep our customers happy. **What problems is Nexcess solving and how is that benefiting you?** Nexcess fully managed WordPress hosting services helps us keep over 30 client WordPress websites running fast and consistently. We have not experienced any downtime in over 4 years of choosing the fully managed WordPress hosting plan. ### 8. Amazing service one of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Ismael Guillermo M. | Senior Technical Consultant, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Nexcess?** I have never experienced a single issue from their side 100% uptime and when I have presented an from my end the attention, speed and satisfactions it's guaranted **What do you dislike about Nexcess?** Nothing, everything has been amazing, I have been working with them for over 8 years by now and I will continue using their service, so everything is great nothing to complain **What problems is Nexcess solving and how is that benefiting you?** hosting issues related to configuration or other, they are not very often but when I need to do it, they are always present ### 9. Nexcess goes the extra mile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Nexcess?** Their technical support staff is available 24 hours a day and 7 days a week. If their initial technician is unable to resolve your issue, they quickly escalate it to their tier 2 support staff and keep you up to date. **What do you dislike about Nexcess?** Older set-ups may not get the flexibility and benefits of newer installations, even if Magento is current (e.g. seamless transition to new domain name). **What problems is Nexcess solving and how is that benefiting you?** Nexcess provides fast and reliable cloud hosting for Magento installations. ### 10. Nexcess is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. | Technology Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Nexcess?** Working with Nexcess has been excellent. If ever there is a problem, support is readily available and very knowledgeable. I've not run into any situation yet that they have not been of great assistance. We have switched from Magento to WordPress with no issues. We've grown via WordPress and had to change plans, and the transition went perfectly smooth. I have nothing but good things to say about Nexcess and their support team. **What do you dislike about Nexcess?** I haven't had any issues with Nexcess. They have been helpful at every stage and every change we've made. The only dislike I have at all is the UI/UX of SiteWorx; I feel it could use some work, it's a little rough. **Recommendations to others considering Nexcess:** If you want excellent service and equally excellent support, look no further - give Nexcess a try. They are reasonably priced and well worth the money. **What problems is Nexcess solving and how is that benefiting you?** Nexcess is the host for our eCommerce website, which currently carries over 100 items. We started with Nexcess hosting our site, which was Magento at the time. We have since switched to WordPress and stayed with Nexcess. Even then, we stayed with the same hosting plan for a while, and it worked well. We grew and had to change plans, but it was a breeze. Nexcess handled the bulk of the transition, and we had no issues. We currently are a semi-small website, as far as traffic and bandwidth needs, but we can grow knowing Nexcess can also grow with our needs. ### 11. Nexcess is used for my Clients' Managed Wordpress Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Gary D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about Nexcess?** They have an excellent platform and feature set and very knowledgeable support. **What do you dislike about Nexcess?** Nothing so far. Their product has created no problems for me. **What problems is Nexcess solving and how is that benefiting you?** They provide Managed Wordpress hosting for my clients. ### 12. Extremely poor support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about Nexcess?** Good dashboard and lots of free premium plugins that you could choose from and add to your Wordpress site. **What do you dislike about Nexcess?** We are an agency, and we have specific needs and always in need of premium support. We came in contact with Nexcess to move our sites on Nexcess because we needed to scale our agency and to relieve some work from our support department. We had a call with the sales team stated our needs we were pleased with the things we heard so we choose to do the leap of faith. We aggreed to migrate to Nexcess 10 Wordpress sites and 15 Woocommerce sites. The time needed for that operation was told us from Nexcess was max 1 month... in theory... The migration took 3 months and we did our own most of the work... We had book slots and do again and again sync with live sites... It was a nightmare. Besides that we had tremendous problem with the support. We needed professional help and not some canned responses from chat. And lastly the day that we finally had it all we had all of our sites completely down for several hours because there was an issue from Nexcess site, some update caused a major blackout and we were offline almost one day. That incident damaged our reputation as an agency. What should we tell to our clients that are reliying on us their online businesses? The experience we had was something i would not recommend even to our enemies. **What problems is Nexcess solving and how is that benefiting you?** The problems solved were way less than the problems we needed to solve afterwards. Most of the problems we faced was fixed from our support department and not from Nexcess. ### 13. Nexcess and 2021 **Rating:** 5.0/5.0 stars **Reviewed by:** James Q. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Nexcess?** I have used Nexcess for some time now 6 years or more. Since the changes (purchased by Liquid Web), there have been some issues, however I think when you consider how many sites they host and how hard it is to find competent help, that they do a great job. Sure it can sometimes take time for them to get back to you, but that's not common. Sometimes you may get the wrong answer, but that can happen anywhere. Take the last year, how many people have thought, " I will just download Magento and setup a store". Imagine how hard it is for them to support that. The number of questions and issues must be sizable. Be patient and remember they are only human. I am very happy with them in every respect. Nobodies perfect. I see a lot of people compaining but really its not justified, these guys are under a lot of stress in the last year as we all are. Be kind. **What do you dislike about Nexcess?** This is a tough one, I dislike that when I can't figure something out they may take a few hours to get back to me with an answer. I have nothing bad to say about them, any issues are usually my own doing or lack of knowledge or understanding of the problem and the buck stops with me. Do I expect them to be able to help when I am stumped (they usually always do)? Their systems are very good, the security and Megento knowledge they have and their control panel, I think, are awesome. They usually always go above and beyond, sort of like I am 1 of 10 customers :-) Which we all know is not the case. **Recommendations to others considering Nexcess:** Magento can be a beast, Nexcess is a dragon slayer. **What problems is Nexcess solving and how is that benefiting you?** Nexcess makes Magento work every day, every version. Pretty much zero down time. ### 14. Fantastic Service **Rating:** 5.0/5.0 stars **Reviewed by:** Martin D. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Nexcess?** The customer support at Nexcess is simply the best. They're servers have hosted our site for over 10 years. When we replatformed, our site designers recommended a different server host. We considered our options, but realized quickly that we would not get the same quality service if we switched, and we've never regretted it. Whenever we have problems caused by site upgrades, unexpectedly high traffic or troubleshooting malware, their developers respond quickly and go above and beyond our expectations to help out. Whenever I open a support ticket, it always feels like I'm talking with old friends rather than a sterile customer support team. We recently upgraded to their cloud server and are amazed at how easy it is to configure, how well it handles high traffic and how consistently reliable it is. **What do you dislike about Nexcess?** I have no real complaints, but if I must list a dislike it is that their support ticket page used to have a search field that allowed us to search and filter old tickets. After a recent update that search bar disappeared, so if we want to reference an old ticket we have to scroll through all the old ones one at a time. But that's really not a big deal. **What problems is Nexcess solving and how is that benefiting you?** As our company has grown, we have consistently had to deal with upgrading our server to handle more traffic and an increasingly complex website. Nexcess's server devs have helped us update and reconfigure our server time and again to handle these updates, as well as helping us stay on top of potential malware threats. ### 15. True Partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas S. | Founder & President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Nexcess?** Reliable, eas to work with, easy to get Support from when needed, reasonable pricing and friendly staff. **What do you dislike about Nexcess?** Nothing.everything is great. This minimum character thing is annoying. **What problems is Nexcess solving and how is that benefiting you?** Reliable and affordable hosting with excellent support. ### 16. Great hosting company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Nexcess?** Whenever I submit a support request, Nexcess always responds within a few hours. If they need further information from me about the ticket, they continue to respond quickly to each subsequent update I make to the ticket. On the few occasions when I've needed to talk directly to someone on the phone, it's been quick to get in touch with a support person. Initial setup was very easy as well. I use Nexcess to host Magento, and Nexcess installed the Magento software and did the initial configuration. **What do you dislike about Nexcess?** As far as I know, Nexcess doesn't provide any way for users to directly access web server log files, so I have to open a support ticket whenever I need to search the logs for something. **Recommendations to others considering Nexcess:** My only mild complaint with Nexcess is the inability to access server logs. Everything else has been great. The hosting is stable, it's easy to manage my site, and Nexcess's support is great. **What problems is Nexcess solving and how is that benefiting you?** I'm using Nexcess to host my online store, which is much easier and more convenient than hosting it internally. ### 17. I had terrible experiences with nexcess **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Nexcess?** Its simple interface and preinstalled wordpress with plugins makes things faster. **What do you dislike about Nexcess?** Support doesnt respond to tickets for days. It feels like not much people are working there. Claims of blazing fast wordpress installations are not true. I get very smilar results with very cheap shared hostings. Recently they changed my site url with a subdomain of theirs by mistake and whole blog lost all of its index cuz I noticed that 15 days later. We had an incredible seo demage with their fault. I wouldnt recommend for serious projects. **What problems is Nexcess solving and how is that benefiting you?** It speeds up installation and launching new sites with a good hosting panel but thats all. ### 18. Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher E. | Behavior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2021 **What do you like best about Nexcess?** Best customer support out there. They are fast to respond and any issues are resolved quickly. Very knowledgeable and friendly. **What do you dislike about Nexcess?** No dislikes. I have been using Nexcess for about a year. **What problems is Nexcess solving and how is that benefiting you?** Great hosting with a lot of features. ### 19. Awesome Service and Support by Nexcess - our exclusive hosting partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Nexcess?** Service and support when we need it is always there at a moments notice. **What do you dislike about Nexcess?** It would be great if we could get in NGINX for our dedicated servers. **What problems is Nexcess solving and how is that benefiting you?** They are our exclusive hosting partner for all of our websites. ### 20. financial manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2021 **What do you like best about Nexcess?** In general, I like all financial issues, especially banking and construction projects, and I have been working on this for a while, and this is a good job for me. **What do you dislike about Nexcess?** I must say that I do not like issues that do not work in the end and are just a waste of time, like your questions.I must say that I do not like issues that do not work in the end and are just a waste of time, like your questions. **What problems is Nexcess solving and how is that benefiting you?** So far, I have not solved anything by just taking my time with this Arajif ### 21. Nexcess Magento 2 Performance is Very Bad **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Nexcess?** Their marketing skills to impress to new people. And their dashboard is also very good. **What do you dislike about Nexcess?** Their magento 2 performance is very bad. Website may go down anytime. Their resources for magento cloud server are very less - even if you take their 299 USD plan for 100 concurrent users. It will not become useful for you. **Recommendations to others considering Nexcess:** Never - Or we can refer Nexcess to our competitors to make their website down **What problems is Nexcess solving and how is that benefiting you?** Server downtime is very very high. Resources allocated are very less. ### 22. Poor support **Rating:** 0.0/5.0 stars **Reviewed by:** Ivan G. | CEO **Reviewed Date:** February 01, 2021 **What do you like best about Nexcess?** Pricing is ok. Ease of use also. Seems like good deal advertised. **What do you dislike about Nexcess?** Poor support. On urgent matters like site down support needed more than 5 hours to respond. **What problems is Nexcess solving and how is that benefiting you?** We are using magento based ecommerce web site on their servers. ### 23. Best host out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler J. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Nexcess?** The support provided for Magento is the best out there. I have worked with a dozen or so hosts and none of them provide the in depth knowledge of the platform and how it interacts with the server. **What do you dislike about Nexcess?** There is nothing that I dislike and have no complaints. **What problems is Nexcess solving and how is that benefiting you?** Working with Magento requires specialized knowledge that not all hosts have, but they do. ### 24. Bad experience **Rating:** 0.0/5.0 stars **Reviewed by:** Arik B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Nexcess?** Nothing too good. The only thing is that their customer service response fast **What do you dislike about Nexcess?** Performances. Their servers was very slow compared to Rackspace's one. Also they tried to force me to stay for a second year when the contract was for only one **Recommendations to others considering Nexcess:** Stay away **What problems is Nexcess solving and how is that benefiting you?** I had a terrible experience with Nexcess. I have 2 main sites using Magento 2 Enterprise edition. I wanted Nexcess to host both of them and signed for a plan that should be strong enough for both. I decided first to move only one of my sites in order to check the performances. When I did so I noticed that although it was the one who had less traffic out of my two sites, it was substantially slower than the one who hosted on Rackspace on a plan that cost half of the one on Nexcess! We tried with their support team to improve things but they never succeeded to match the performances of the Rackspace one (not to mention that they were supposed to be better because of the twice more expensive plan!). I asked to cancel and was told that I have a one year contract that I cannot cancel. So I had to stay with two plans because did not want to move my other site to the weaker environment. At the end of the year contract I told Nexcess that the year ended and I want to move all to Rackspace and I was told that I'm six days late in my response and that they already did their yearly plan and that I have to continue for an additional year! They forgot that I wanted to move before, they forgot that I signed only for one year, and that if it was for two, they have proposed me when I signed a better price from day one and I said that I want to pay more and to commit for only one year. At the bottom line their servers cannot match the leading hosts and the company isn't honest. So be careful. ### 25. Excellent support staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell W. | Creative Director, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Nexcess?** Customer support is always available and ready to help. Even in the dead of night. They are always helpful and engaging. **What do you dislike about Nexcess?** The cost is a little higher than most of the other platforms available for hosting a magento site. But the support more than makes up for it. **Recommendations to others considering Nexcess:** Don't wait. Do it. You will be happy with the support team alone. They are available 24/7 and will make sure that you are always happy with the results. The cloud is the best solution for anyone with a Magento website. **What problems is Nexcess solving and how is that benefiting you?** Moved the company site to the cloud server that they have available and have seen increased performance. Not hindered by bandwidth issues anymore. ### 26. Nexcess is a great host for Magento sites **Rating:** 5.0/5.0 stars **Reviewed by:** Darrel S. | Digital Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Nexcess?** They are proactive with all problems on the site we host with them and provide scaleable cloud hosting for our magento sites. **What do you dislike about Nexcess?** We have had our site crash due to similar issues but the Nexcess team is always on it. **What problems is Nexcess solving and how is that benefiting you?** We were hosting our site through another provider but Nexcess provided a solid scaleable solution when we switched to Magento. ### 27. Best magento hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Nexcess?** Support and price is the best, they help me the most with support and always get what i ask done. **What do you dislike about Nexcess?** hard to say, i dislike running out of space and they only other plan is more expensive to upgrade. **What problems is Nexcess solving and how is that benefiting you?** solving problems with slow hosting providers, nexcess is the way to go for a speedy website. ### 28. Extremely happy with Nexcess **Rating:** 4.0/5.0 stars **Reviewed by:** Kent K. | Business & eCommerce Consulting, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2016 **What do you like best about Nexcess?** I have been with Nexcess for many years. I host my sites and my client's sites with Nexcess. They are reliable and customer service is fast. I use them for Magento and WordPress. **What do you dislike about Nexcess?** I wish they used CPanel for site management instead of Interworx's Siteworx. CPanel is so much better than Siteworx which isn't intuitive and very, very dated. Thankfully you rarely use it. **Recommendations to others considering Nexcess:** If you need a reliable host with great customer service, certainly consider Nexcess. If you have a lot of sites to maintain, know that they don't use Cpanel. This might be a deal breaker for some. **What problems is Nexcess solving and how is that benefiting you?** Nexcess provide reliable hosting with little to no downtime. I am hosting my website and sites for my clients. I trust Nexcess! ### 29. Nexcess is an overpriced money grab **Rating:** 0.0/5.0 stars **Reviewed by:** Joshua A. | Application Developer, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2016 **What do you like best about Nexcess?** There wasn't a lot to like about nexcess. **What do you dislike about Nexcess?** Nexcess organizes their policies around getting more money out of you, not providing a good service. **Recommendations to others considering Nexcess:** I would highly recommend looking elsewhere. **What problems is Nexcess solving and how is that benefiting you?** We were trying to solve the problem of needing our website hosted in the cloud. ### 30. Overall a great host **Rating:** 4.0/5.0 stars **Reviewed by:** Ben S. | Principal, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2016 **What do you like best about Nexcess?** Great uptime, generally responsive support, good pricing, strong hosting control panel. **What do you dislike about Nexcess?** Sometimes their techs are unfamiliar with the finer aspects of ExpressionEngine, a CMS they support. **Recommendations to others considering Nexcess:** It's a no-brainer unless you have high capacity/bandwidth needs (1M hits/day, video hosting, etc). In that case, do your research. **What problems is Nexcess solving and how is that benefiting you?** Nexcess has been our go-to host for several years. Their relatively quick setup, full-featured hosting control panel and SSH allows us to deploy websites with minimal hassle. ## Nexcess Discussions - [Is Nexcess good?](https://www.g2.com/discussions/is-nexcess-good) - 2 comments - [View Nexcess pricing details and edition comparison](https://www.g2.com/products/nexcess/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+20%3A12%3A22+-0500&secure%5Bsession_id%5D=d890a405-08f6-4092-97ce-bc772a672489&secure%5Btoken%5D=7f131a2ab1319ce2fb9dc92df80881f3f03f7e46b005fc0bc7796560e172c999&format=llm_user) ## Nexcess Features **Set Up** - Customization - Ease of Installation - Speed **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top Nexcess Alternatives - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (289 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,108 reviews) - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (337 reviews)