When assessing the two solutions, reviewers found Kinsta easier to use, set up, and administer. Reviewers also preferred doing business with Kinsta overall.
1) Customer support is truly a cut above, both in terms of the knowledge of the techs and their willingness to go the extra mile to help solve customer problems. 2) Makes setup of core SEO items easy without the need for plugins e.g. built-in redirects...
Service and support when we need it is always there at a moments notice.
Low number of PHP workers. Way too expensive. It fits for one site—I'd love to use Kinsta for all my sites, but it's far too expensive.
Nexcess organizes their policies around getting more money out of you, not providing a good service.