--- title: Nexcess Reviews meta_title: 'Nexcess Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Nexcess works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 30 scale: '5' date_modified: '2026-07-21' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Nexcess Reviews **Vendor:** Nexcess **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 3.2/5.0 **Total Reviews:** 30 ## About Nexcess Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world. Our customers count on us to deliver faster speeds, stronger security, inherent scalability, and above and beyond support, every day. - 23 Years of Hosting Experience - 500,000 Websites Under Management - 10 Global Data Centers - Admired Partner & Affiliate Program - Inc. 5000 11 Time Honoree - Magento Association Platinum Partner - 24/7/365 Support With Fully Managed Hosting from Nexcess, better is built in. We're Ready to Help. ## Nexcess Pros & Cons **What users like:** - Users value the **responsive customer support** of Nexcess, often receiving quick assistance for their hosting needs. (3 reviews) - Users appreciate the **ease of use** of Nexcess, enjoying a user-friendly control panel and smooth migration experience. (3 reviews) - Users find the **dashboard usability** excellent and appreciate the smooth migration and variety of plugins available. (2 reviews) - Users appreciate the **easy-to-use control panel** of Nexcess, facilitating smooth management and navigation of hosting services. (2 reviews) - Users praise Nexcess for its **quick response time** , highlighting impressive support that enhances the hosting experience. (2 reviews) - Users value the **easy-to-use control panel** , enhancing their ability to manage hosting efficiently. (1 reviews) - Users value the **easy integrations** with Nexcess, appreciating the user-friendly dashboard and useful premium plugins. (1 reviews) - Easy Migration (1 reviews) - Easy Navigation (1 reviews) - Hosting Quality (1 reviews) **What users dislike:** - Users report **poor customer support** with Nexcess, highlighting unhelpful responses and lack of accountability for issues. (3 reviews) - Users express frustration with **poor communication** , receiving unhelpful responses and delays from Nexcess's support team. (2 reviews) - Users are frustrated with the **slow and freezing backup system** , which significantly hampers their experience with Nexcess. (1 reviews) - Users express frustration with **billing issues** at Nexcess, citing rising costs and poor customer support responses. (1 reviews) - Users find Nexcess to be increasingly **expensive** , with rising costs and diminishing service quality over time. (1 reviews) - Users express concerns over the **high cost** of Nexcess and diminishing service quality over time. (1 reviews) - Users report significant **backing up delays** with Nexcess, leading to frustration and concerns about system reliability. (1 reviews) - Hosting Limitations (1 reviews) - Users experience significant **performance issues** with Nexcess, notably slow backup times that can freeze and take days. (1 reviews) - Users experience **poor chat support** , often facing delays and a lack of accountability from the Nexcess team. (1 reviews) ## Nexcess Discussions - [Is Nexcess good?](https://www.g2.com/discussions/is-nexcess-good) - 2 comments - [View Nexcess pricing details and edition comparison](https://www.g2.com/products/nexcess/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+06%3A35%3A48+-0500&secure%5Bsession_id%5D=ddc9b623-8cdb-4981-a4d2-4bdc96ce6570&secure%5Btoken%5D=901eb8bfa40ce0d879df1aec3dfe46c80948aadbcb8814700cad2bb4f26b2cf9&format=llm_user) ## Nexcess Features **Set Up** - Customization - Ease of Installation - Speed **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top Nexcess Alternatives - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (295 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,116 reviews) - [WP Engine](https://www.g2.com/products/wp-engine/reviews) - 4.6/5.0 (342 reviews)