Top 10 NewLync 2.0 UCaaS Solution Alternatives & Competitors

Top 10 Alternatives to NewLync 2.0 UCaaS Solution Recently Reviewed By G2 Community

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Zoom Workplace
By Zoom
4.5/5
(55,630)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

Webex Suite
By Cisco
4.2/5
(18,695)
Product Description
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

Dialpad Connect
By Dialpad
4.4/5
(4,026)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms
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Genesys Cloud CX
By Genesys
4.4/5
(1,515)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

GoTo Connect
By GoTo
4.4/5
(1,387)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

RingEX
By RingCentral
4.1/5
(1,292)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

Zoho Meeting
By Zoho
4.5/5
(1,193)
Product Description
Reach your global customers within minutes and present your product demos or sales presentation. Close deals faster without travelling.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

8x8 Work
By 8x8
4.2/5
(815)
Product Description
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(759)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Categories in common with NewLync 2.0 UCaaS Solution:
UCaaS Platforms

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