--- title: NetSuite Reviews meta\_title: 'NetSuite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4908 reviews by the users' company size, role or industry to find out how NetSuite works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 4908 scale: '5' date\_modified: '2026-08-10' parent\_category: name: ERP url: https://www.g2.com/categories/erp --- ### NetSuite Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. [(568 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425662&qs=pros-and-cons#reviews) Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. [(363 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1434488&qs=pros-and-cons#reviews) Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. [(337 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433736&qs=pros-and-cons#reviews) Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. [(320 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425567&qs=pros-and-cons#reviews) Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. [(300 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421719&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. [(383 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1420314&qs=pros-and-cons#reviews) Users find the **interface outdated** and experience significant challenges with usability and integration complexities. [(335 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421527&qs=pros-and-cons#reviews) Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. [(286 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1422600&qs=pros-and-cons#reviews) Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. [(248 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425590&qs=pros-and-cons#reviews) Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. [(243 mentions)](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433823&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of NetSuite ##### 1. Ease of Use Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. [ See 568 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425662&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Sales Operations Manager" What do you like about NetSuite? There are multiple ways to accomplish the same answer. ##### 2. Customizability Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. [ See 363 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1434488&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ##### 3. Functionality Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. [ See 337 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433736&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you like about NetSuite? Product is dependable for the most part. Comprehensive ERP system for small businesses that will check off most of your requirements. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "NetSuite Betty Buzz Review" What do you like about NetSuite? We enjoy being able to create and save our own reports. It can be a bit complicated, so we’re investing extra time to learn more deeply what to includ ##### 4. Customization Options Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. [ See 320 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425567&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ##### 5. Customization Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. [ See 300 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421719&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you like about NetSuite? I find NetSuite to be a good system for maintaining our ERP needs. It efficiently records our financial data, supply chain data, and fixed assets and IS Ibrahim S. Mid-Market (51-1000 emp.) 3.5/5 "Powerful Customization with Room for Improvement" What do you like about NetSuite? I think saved searches in NetSuite are a super power, and I love the flexibility it offers without having to rip out the core. The integration ecosyst ### 5 Cons or Disadvantages of NetSuite ##### 1. Learning Curve Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. [ See 383 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1420314&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution for E-commerce Finance Management" What do you dislike about NetSuite? I find that getting technical support could be improved. The initial setup was a bit difficult. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 2. Improvement Needed Users find the **interface outdated** and experience significant challenges with usability and integration complexities. [ See 335 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1421527&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you dislike about NetSuite? I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many quest BP Brian P. Small-Business (50 or fewer emp.) 4.5/5 "Brian Phelps NetSuite User 2026" What do you dislike about NetSuite? Some of the features are buried in menu structures - global search alleviates some of this, but not always; the underlying data table structure can be ##### 3. Missing Features Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. [ See 286 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1422600&qs=pros-and-cons#reviews) See Related User Reviews SK Sandeep k. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and Efficient ERP," What do you dislike about NetSuite? I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many quest ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 4. Limited Customization Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. [ See 248 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1425590&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Flexible Solution for E-commerce Finance Management" What do you dislike about NetSuite? I find that getting technical support could be improved. The initial setup was a bit difficult. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ##### 5. Not User-Friendly Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. [ See 243 mentions ](https://www.g2.com/products/oracle-netsuite/reviews?filters%5Bsentiment_snippet%5D=1433823&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Product has a lot of potential but lots of small hiccups" What do you dislike about NetSuite? Implementation engineers seem reluctant and not as proactive, do no recommend the professional services team for implementation. Premium support is la ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Straightforward and Streamlined, but Slow" What do you dislike about NetSuite? NetSuite is slow and needs to be more user-friendly, but I think NetSuite Next will help. ![Abdul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul B.") AB Abdul B. Sr Accounts Executive Mid-Market (51-1000 emp.) 7/22/2026 "Best-in-Class Performance and Seamless Integration" 5/5 What do you like best about NetSuite? Performance and integration are the best parts. Review collected by and hosted on G2.com. What do you dislike about NetSuite? I’m not happy with Saved Searches because there are a few cons. For example, if I create a saved search for one of our departments and give users edit access so they can add or remove things (like columns) from the report, a user can remove the subsidiary criteria. Once they do that, they can see data for the whole group, even though they don’t have access to those other departments/subsidiaries. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? for us specially Consolidating report and Advance journal entries Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Misun H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Misun H.") MH Misun H. Operations Part Leader Mid-Market (51-1000 emp.) 3/21/2025 "Netsuite is very helpful" 5/5 What do you like best about NetSuite? I am very satisfied with Advanced Support, and the Learning Labs conducted occasionally are also very helpful. Review collected by and hosted on G2.com. What do you dislike about NetSuite? There is a lack of organization and explanation regarding invoicing. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite is solving several operational challenges by providing an integrated platform for managing various business processes. Order Management – It streamlines order processing, ensuring accuracy and efficiency in managing customer and dealer orders. Invoicing & Payments – Automates invoice generation and payment processing, reducing manual errors and improving financial accuracy. Inventory & Listing Management – Helps track stock levels, manage product listings, and prevent pricing discrepancies across different sales channels. Deduction & Chargeback Handling – Facilitates tracking and resolution of deductions, chargebacks, and compliance issues, minimizing financial losses. Reporting & Analytics – Provides real-time insights into sales, inventory, and financials, enabling better decision-making. Tax Compliance – Ensures proper tax calculations and compliance based on different state and regional requirements. By centralizing these processes, NetSuite increases efficiency, reduces errors, and enhances overall operational visibility. Review collected by and hosted on G2.com. Show More 3/12/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michele S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michele S.") MS Michele S. NetSuite Techno Functional Consultant Small-Business (50 or fewer emp.) 5/27/2026 "NetSuite: Powerful ERP with Customization and Integrations" 3.5/5 What do you like best about NetSuite? I love NetSuite as a whole compared to any other ERP system, whether it's on-premise or a SaaS application. It is user-friendly, customizable, and easy to develop new internal apps for clients. It allows me to tailor processes for clients by leveraging some of the out-of-the-box features, even if there is complexity around how they do intercompany transactions or bank transfers for cash receipts. Setting up NetSuite was very easy; the core financials were completed in about two days, and the business processes for AR and AP were standard, with no need for customization. I even developed my own OCR reader for AP. Review collected by and hosted on G2.com. What do you dislike about NetSuite? Well, they have not enhanced the reporting tools inside of NetSuite. The out of the box financials. And I just think that there's so many different other applications to where individuals can do financial reporting that NetSuite does not put any money, into the R and D and development of that. The other thing that I look at to enhance in NetSuite is around their fixed asset module. They haven't had any real improvements around that. They have done some in leases, which is great. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? I use NetSuite for accounting, project management, CRM, and marketing. It solves complexities in processes like bank file transfers and cash receipts, allowing easy customization for clients. I haven't faced serious issues except for tax setup in certain countries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MK Muthuvel K. Technical Consultant Mid-Market (51-1000 emp.) 6/18/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Customizable, Integration-Friendly, and User-Friendly at a Great Price" 5/5 What do you like best about NetSuite? NetSuite is more customizable and integration friendly between various systems. More reliable UI and user friendly. Recent update on MCP standard tool for Claude AI connector. Great tool for the given pricing. NetSuite Support centre helps to over and clarify the NetSuite limitations and issues. Good performance in standard configuration. Review collected by and hosted on G2.com. What do you dislike about NetSuite? When the system undergoes many customizations, the NetSuite behave strange and slow. Have limitations on the scripts parallel running. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite solves the financial data analysis and with help of reports it makes the overview easier on large datum of system. With help of integration, I'm able to do bank payments seamlessly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Grant H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grant H.") GH Grant H. Director of Finance Mid-Market (51-1000 emp.) 3/10/2026 "Powerful, Scalable ERP with Strong Automation and Real-Time Reporting" 5/5 What do you like best about NetSuite? NetSuite is powerful because it brings accounting, billing, purchasing, and financial reporting into one unified system, creating a single source of truth for the business. For finance teams, it helps automate key processes such as invoicing, revenue recognition, and approvals, which reduces manual work and helps cut down on errors. The platform is also highly scalable, allowing companies to grow from startup to enterprise without needing to switch ERPs along the way. NetSuite offers strong real-time reporting and dashboards as well, giving leadership clear visibility into overall financial performance. On top of that, its ability to integrate with tools like Salesforce and other operational systems makes it a solid backbone for a modern SaaS tech stack. Review collected by and hosted on G2.com. What do you dislike about NetSuite? One downside of NetSuite is that its interface can feel complex and not very intuitive for new users, so it often requires additional training to get people comfortable. Implementations and customizations can also be time-consuming and expensive, particularly when the system needs to be tailored to specific workflows. Some reporting and saved search functionality may require technical knowledge to build and maintain effectively. In addition, certain integrations with other systems can require middleware or extra development work. Finally, when you factor in licensing, implementation, and ongoing support, the overall cost can be high for smaller organizations. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite addresses the challenge of financial data being scattered across multiple systems by bringing accounting, billing, purchasing, and reporting into a single platform. This creates one reliable source of truth for financial information and provides clearer visibility into the company’s overall performance. It also automates many manual tasks—such as invoicing, approvals, and revenue recognition—which saves time and helps reduce the risk of errors. As a result, the finance team can close the books more quickly and focus more on analysis instead of routine manual work. Overall, NetSuite supports more efficient scaling while maintaining strong financial controls and accurate reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Steve R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve R.") SR Steve R. Controller Mid-Market (51-1000 emp.) 7/28/2026 "Efficient for Accounting with Reliable Database and Great AI Features" 4.5/5 What do you like best about NetSuite? I really like that NetSuite is well organized and makes it easy to do financial reports. The accuracy and stability of the database are very reliable, which is great for my needs. I also appreciate the AI connector for its ability to mine through large amounts of data quickly and provide concise reporting. These features are particularly helpful for accounting and analysis. Review collected by and hosted on G2.com. What do you dislike about NetSuite? I find customizing the financial report writer in NetSuite challenging. The initial setup was moderately challenging, particularly because we had to customize the forms and fields and determine how to use them. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? I find NetSuite helps organize and do reporting and analysis. The AI connector efficiently mines data in a short period and provides concise reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 10/11/2024 "NetSuite Betty Buzz Review" 4.5/5 What do you like best about NetSuite? We enjoy being able to create and save our own reports. It can be a bit complicated, so we’re investing extra time to learn more deeply what to include in specific reports in order to gain a clearer understanding of our financials and reconciliations. In addition, when importing large amounts of data, the ability to create the specific file using previously updated templates is extremely helpful. It saves time and makes our monthly reporting process much more efficient. Review collected by and hosted on G2.com. What do you dislike about NetSuite? When exporting NS reports, they are not always the easiest to handle when sending to excel. Could potentially have a better understanding of certain or unneeded data when promoting a system export. The system can also be quite slow, taking a long time to load reports or even simple transactions such as saving sales orders or searching transactions in the global search bar. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? Its helping us manage reporting by being able to import and export reports while saving time being able to imports large amounts of data in half the time. Review collected by and hosted on G2.com. Show More Response from Lauren Dattilo of NetSuite [Editedit](https://www.g2.com/survey_responses/netsuite-review-10363428/official_response/edit) Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback. 5/22/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 6/4/2026 "NetSuite Centralizes Multi-Subsidiary Finance for Better Visibility and Control" 4/5 What do you like best about NetSuite? What I like best about NetSuite is that it gives us one centralized system to manage accounting, approvals, expenses, purchasing, and reporting across multiple subsidiaries. As we expand into different countries, it helps create better visibility, stronger controls, and a more organized workflow instead of relying on separate systems, spreadsheets, and manual follow-ups. Review collected by and hosted on G2.com. What do you dislike about NetSuite? There is not really anything that i dislike yet its something new that I have to get used to Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite is helping us solve the problem of having financial information, approvals, expenses, purchasing, and subsidiary activity spread across different systems and manual processes. As we grow internationally, it gives us better visibility into each location, helps us track expenses and receipts more consistently, and creates stronger approval controls. This benefits us by improving accuracy, saving time, reducing follow-ups, and making it easier for leadership to make decisions with reliable information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/10/2026 "Highly Customizable Searches and Reports That Boost Financial Reporting" 4.5/5 What do you like best about NetSuite? The ability to create highly customizable searches and reports saves us a ton of time and significantly boosts my reporting capabilities. Additionally, being able to customize fields and build flows is key to helping our team tackle any new financial reporting challenge. Review collected by and hosted on G2.com. What do you dislike about NetSuite? The UI could be a little snappier, as we've built out our environment, it has started to bog down when loading any new pages, but perhaps this isn't the fault of the platform itself. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite is allowing us to accurately report on our revenue, which comes from various complex sources, and it's all automated! Previously we would have to spend significantly more time before using NetSuite's ARM module Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. System Administrator Building Materials Mid-Market (51-1000 emp.) 4/6/2019 "Customizable and Reliable but Needs a Modern UI" 5/5 What do you like best about NetSuite? I use NetSuite as my main ERP and financial/inventory system because it solves a lot of problems like inventory management, financials, payables, and receivables. Having all the business processes under one platform makes things easy to find, dependable for reporting, and robust to rely upon. What I like most about NetSuite is how customizable it is. It may not be great at any one thing, but you can tailor it to your needs. We were the first retailer of our kind on NetSuite, and we molded it to match our business needs. We've since grown and expanded upon our usage of the software far beyond what we originally intended. NetSuite allows us to modify the system whenever we have a specific business need, like controlling order capacity and delivery scheduling, by creating custom records that fit our requirements. Review collected by and hosted on G2.com. What do you dislike about NetSuite? The UI is slow, clunky, and outdated. I'm hopeful that NetSuite Next (next generation UI) fixes those issues. Navigating between transactions or records can be cumbersome. There also is a pretty steep learning curve around the backend language - understanding how fields and records are joined can be challenging at first. For starters, the look could feel more modern. The current UI feels like it's from the mid-2010s, and it sometimes performs like it. Waiting on fields to populate, sublists to load, transactions to save - it all just feels slow. Creating records, while similar across verticals, could be streamlined. It wasn't that easy. We got lucky in that we had a functional consultant live local to our office in northern IL, but even then we took a staged approach to implementation. Financials first, then AP and purchasing, then sales, AR, and inventory. Review collected by and hosted on G2.com. Recommendations to others considering NetSuite: Do your due diligence. Review collected by and hosted on G2.com. What problems is NetSuite solving and how is that benefiting you? NetSuite simplifies inventory management, financials, payables, and receivables by consolidating business processes on one platform. It's highly customizable, making it dependable for reporting and tailoring to specific business needs. Review collected by and hosted on G2.com. Show More Response from Danielle Tarp of NetSuite [Editedit](https://www.g2.com/survey_responses/netsuite-review-2056536/official_response/edit) Thanks for taking the time to leave a review Will! 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