---
title: myLIBRO Reviews
meta_title: 'myLIBRO Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how myLIBRO works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# myLIBRO Reviews
**Vendor:** ConverSight  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About myLIBRO
myLIBRO is the first full-service library app that integrates with public libraries’ ILS systems to enable patrons to search &amp; reserve materials from their personal mobile device for contactless pickup as well as schedule appointments for in-library services like computer labs, passport photos, meeting rooms and self-checkout. Accessible through voice and chat and equipped with a diverse set of capabilities, myLIBRO is helping libraries stay engaged with their users in any scenario.




## myLIBRO Reviews
  ### 1. Not perfect, but willing to help.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about myLIBRO?**

The ease of set-up and the cost are great. The personal attention is helpful, but not always as timely as I would like.

**What do you dislike about myLIBRO?**

Parts of the product are not user friendly for staff on the back end. I wish that more of the verbiage used in the app was customize-able.

**What problems is myLIBRO solving and how is that benefiting you?**

We use it for library contact-less service. It has really helped us continue to provide this service, even after the libraries opened in person with the same staff capacity.



- [View myLIBRO pricing details and edition comparison](https://www.g2.com/products/mylibro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+15%3A54%3A06+-0500&secure%5Bsession_id%5D=b9312cb1-331a-4c67-b20c-b6df7b819aa3&secure%5Btoken%5D=33dd0fb507db4f94a19fa9946fed37f64443dbe21b5d151fc4b738e958f92c87&format=llm_user)

## myLIBRO Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top myLIBRO Alternatives
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