--- title: MyCaseOnline.com Reviews meta_title: 'MyCaseOnline.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MyCaseOnline.com works for a business like yours. aggregate_rating: rating_value: 2.8 review_count: 3 scale: '5' date_modified: '2026-06-04' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # MyCaseOnline.com Reviews **Vendor:** ForensiS Technologies **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 2.8/5.0 **Total Reviews:** 3 ## About MyCaseOnline.com Mycaseonline.com is a web-based document management suite designed to empower litigation teams with the ability to take command of their case files, efficiently and securely. ## MyCaseOnline.com Reviews ### 1. Updated review: MyCase in 2024 **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about MyCaseOnline.com?** We migrated to MyCase in 2016. Now, in 2024, we still use their system to run our firm. We can really see how far the product has come. I really like the document management features like full-text searching capabilities, PDF conversion and electronic signatures right in the app, version control, and the now-seamless integration with MS Word. I appreciate their trust accounting features more than I can say - they were the first to offer true IOLTA accounting, and they keep getting better. I love that my virtual receptionist can log calls right into MyCase - an integration that really works well! **What do you dislike about MyCaseOnline.com?** Their integrations with MS Office and Quickbooks can best be described as "messy" - they work, but they are hardly elegant. They eliminated their internal email client, but I still have to associate every single email with the case it goes to - there should be some automation, and the plug-in with the Outlook desktop app is painful to use. They STILL do not take advantage of MS365. They finally have more robust ToDo lists and docketing systems, but they are ineffecient and difficult to use, and that has made it nearly impossible to get staff buy-in. They still make it difficult to associate a contact with multiple cases. MyCase is over-dependent on integrations with other systems, many of which are just not that useful. My personal pet peeve is that the Bar says that my business entity clients are THE client, not the individual owners, and MyCase staunchly refuses to regard the company as the client. It's a literal rule of professional conduct in every U.S. Jurisdiction, and it is inexcusable that after all this time I still can't run a proper conflict check on my CLIENTS because MyCase does not regard them as "clients." (they also refuse to acknowledge that transactional work is a thing, but I can live with that.) Finally, we recently split up the firm, and we had tremendous difficulty with migrating from one instance of MyCase to a new instance of MyCase. Their support for this process was non-existent. We had to do a full backup, restore to the new instance, and then go through client-by-client and download their documents, then upload the documents to the new instance of MyCase. It was a nightmare. The case information did not all transfer correctly, and all connections between individual contacts and companies to their cases was lost. While their system allows you to do a "Download All" documents for a case, that feature does not work consistently. Not being able to backup EVERYTHING - documents and all - is a big damn deal, and when I find another system to replace MyCase, this will be why. **What problems is MyCaseOnline.com solving and how is that benefiting you?** We need all of our case data in a single place. For the most part, MyCase does that with a document repository and version control linked to each matter. It gets the basic stuff right, including trust accounting and reporting and the client portal. However, their integration with MS Office is pretty weak, and they don't know how to handle corporate clients. Beware that migrating from MyCase—or even to a new instance of MyCase—is an absolute nightmare. Also, know that when you "backup" MyCase data, your documents are NOT backed up. Those are perpetually at risk, and MyCase does not sync with MSO365. ### 2. Pleased **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about MyCaseOnline.com?** How easy it is to use it and how efficient the program is **What do you dislike about MyCaseOnline.com?** Not very known amongst people and not too many users **What problems is MyCaseOnline.com solving and how is that benefiting you?** Legal issues. It is very efficient ### 3. Legal Secretary **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about MyCaseOnline.com?** User friendly, easy to use. Supporting 4 attorneys at the time, made it manageable . **What do you dislike about MyCaseOnline.com?** Nothing really. For me it was the whole learning something new! **What problems is MyCaseOnline.com solving and how is that benefiting you?** Having a central location to keep all client details, information and status made supporting 4 attorneys doable. ## MyCaseOnline.com Discussions - [What is MyCaseOnline.com used for?](https://www.g2.com/discussions/what-is-mycaseonline-com-used-for) - [View MyCaseOnline.com pricing details and edition comparison](https://www.g2.com/products/mycaseonline-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+09%3A29%3A26+-0500&secure%5Bsession_id%5D=3c5490af-d91e-488b-b65e-cde1450042fb&secure%5Btoken%5D=68d4a57eac05aae7e93b5fcd1bb30982a047cd72b07f1acc7314ed6915659c5a&format=llm_user) ## MyCaseOnline.com Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Content Management** - Document Management - Calendar Integration - Workflow **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top MyCaseOnline.com Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (990 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (362 reviews)