myaifrontdesk.com Reviews & Product Details

Frontdesk AI makes Al receptionists and sales tools for small and medium sized businesses. Our AI picks up every single call day or night, so you never miss another lead We give businesses the ability to: - Handle customer calls and texts: schedule appointments, filter spam, answer FAQs, and transfer to human staff as needed. - Capture customer data and create tickets through our voice AI, lead forms, and chatbot offering. If you run a small business and are missing calls then you are missing customers. Give Frontdesk a try for free.

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MyAI Frontdesk

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myaifrontdesk.com Community

Overview by

Ben Holding

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Zendesk for Customer Service

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myaifrontdesk.com Media

myaifrontdesk.com Demo - Dashboard to talk to a receptionist

It's completely free to sign up for Frontdesk and to try it out. Log in and listen to your AI receptionist within minutes.

Frontdesk is a CRM. Any lead that calls in is stored in our database. You'll be able to easily reference who called in, why, and what they are interested in. Our customer details section is rich with data about your customer.

Get full transcripts of all of your conversations to understand what happened on the call and what your customer said on the call with your AI

Pick how your AI receptionist sounds, talks, and speaks from a library of over a 100+ voices. We can also clone your voice.

Want to send a text confirmation during the call? Done. Book an appointment over the phone? Done. Whatever outcome you want to have from a customer call can happen with Frontdesk.

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AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/22/2025

"Exceptional Support and Evolving Platform That Truly Listens"

4.5/5

What do you like best about myaifrontdesk.com?

Very friendly and genuinely helpful team. The first time I reached out a couple of years ago, I ended up talking with a software engineer who actually took an interest in my oddball use case. He took real notes, asked smart questions, and made me feel like; even if my requests didn’t get built just for me; they were at least being seriously considered.

Fast-forward to today: even after on-and-off use over the years, I still get contacted by real humans when I need help. The live reps have even jumped in on tasks that would’ve been time-consuming for me but they could handle quickly on their end. That meant a lot, especially early on.

The platform itself has matured a ton. The interface is now smooth, capable, and much more intuitive… almost like watching a scrappy, idealistic, dreamy teenager grow into a reliable, hardworking adult.

Thanks, MyAIFrontDesk, I appreciate the support and the evolution. Review collected by and hosted on G2.com.

What do you dislike about myaifrontdesk.com?

If I had to name what I don’t like, it’s really just the gaps between what MyAIFrontDesk currently does and the weird, very specific things I wish it could do.

Response speed – Even with the robotic voice, the response time still feels slow and hesitant. I know I’ve loaded a lot of information into the system, but… it’s AI. My expectation is: “Handle it.”

Outbound calling + flexible scheduling logic – This is the big one for me. I offer ~30 different class types, and I would love to run an outbound workflow that calls students with upcoming expirations, asks about their flexible days/times, then—based on their previous class type—offers 3–5 actual matching schedule options from my live calendar. Not just the next available time slot.

Custom curated text messages from API – I can build an API that generates the exact message to send, but right now MyAIFrontDesk doesn’t have the flexibility to take a unique string from my API and send it as the outbound SMS. That’s a blocker for the more advanced follow-up and scheduling flows I’d like to automate.

I don’t even need it to register people in my scheduling software – You don’t have to integrate with Enrollware. I can handle invoices, confirmations, and backend automation myself. I just need MAIFD to hook the customer into the right bucket, then let me take it from there.

I get that my use case is unusual and not something most customers need. That’s totally fine. But if more of the “pieces” get added over time, I’ll happily build the backend to feed the AI everything it needs. MAIFD is already close — just needs a little more flexibility. Review collected by and hosted on G2.com.

What problems is myaifrontdesk.com solving and how is that benefiting you?

"Better than answering machine" is my disgusted opinion. People are not yet comfortable with the AI pace. So, I get quite a bit of hang-ups. I'd liketo atribute them to spam callers, but when "some" are qwuickly followed up with an email or text, I fear that ALL missed calls are missed opputunities! So, I put the bot out there "in hopes" of catching a few... If it could help callers schedule a class! Wow. But, not there yet.

I know it CAN be. but I dont know what that would cost... and I'm sure, Im not ready to hear the price.

Years ago, over a decade, my wife once called Progressive to pay the bill... I've been chasing this type of interaction for my business since:

"Thank you for calling Progressive. How can I help you today, JENNIFER?"

"I would like to make a payment."

"I can help with that. Your payment due is: $XXX. Last month, you paid by CREDIT CARD ending in XXXX. Would you like to use that card again?"

"Yes."

"Do you you authorize a payment to you Progressive account ending in XXXX with Credt card ending in XXXX for $XXX?"

"Yes."

"Please hold.... Your payment has been made. The payment should post by XXXX. You will recieve an email confirmation shortly. Would you like to hear the details again?"

"No."

...

So, I feel a casually, non-robo-voiced "Yo! I see you are coming due on your AHA BLS cert? Would you like to take this week or next? Here are the dates? None work for you? When is good? Ill get your request to an instructor. We aim to be flexible. Someone will reach out by by tomorrow AM." follow up call should be easy enough.... easily a decade after a no-fluff, automated, one minute insurance payment. Review collected by and hosted on G2.com.