Moss | Spend smarter Reviews & Product Details

Moss is extremely intuitive and well-structured. Booking business trips and paying with the company credit card works seamlessly, and submitting personal expenses is quick and easy. The automatic receipt recognition works reliably and saves a lot of time. I also really appreciate the smooth integration between the web app and the iPhone app, as well as the ability to add the Moss card to Apple Wallet. Review collected by and hosted on G2.com.

One small drawback is that mistakenly created reimbursements cannot be deleted — even if they haven’t been saved yet. It would be helpful to have an option to edit or remove them before finalizing. Review collected by and hosted on G2.com.

I find Moss | Spend smarter to be an all-in-one expense management platform that's really useful for issuing corporate credit cards, processing supplier invoices, and handling employee reimbursements. The ability to track receipts, automatically block cards if receipts aren't submitted, and easily attach receipts to expenses is fantastic. I appreciate how the AI and OCR technology is very strong, automatically recognizing similar suppliers and default cost centers, GL codes, and VAT rates. I like the integration with Airwallex for paying supplier invoices and the scheduling feature for invoice payments. The integration features are strong, too, like with Charlie HR for quick employee onboarding/offboarding, and the two-way integration with Xero works really well. It's great that the platform is very receptive to feedback and is continuously looking for ways to improve. This makes life much easier for a finance team, speeding up bookkeeping and establishing important control measures through approval flows and receipt captures. I also like the prepayments feature that automatically pushes journals into Xero and the ability to lock periods which prevents pushing historical invoices. Setting up Moss was straightforward and it was fully integrated within a week or two. Overall, it's an easy-to-use tool that's well integrated with my financial tools. Review collected by and hosted on G2.com.

Not much, we were one of the first users in the UK. The budget and the procurement tool aren't really fit for purpose for our type of inventory business Review collected by and hosted on G2.com.

We keep finding more use cases for the virtual cards.

We are using them for most of our software subscriptions, as well as providing them to staff for travel costs, or for any ad hoc purchases they need to make (eg training courses, staff entertainment). The virtual cards have been a great way for us to allow staff to pay for things directly without us losing control of spend as we can control the spending limits on every card, and see the spending in real time. The system also makes it very easy to spot and chase missing receipts. It's a world away from getting a credit card statement once a month and trying to hunt down receipts.

Our staff also love the system and find it easy to use.

The reimbursements system works exactly as we hoped it would - although since we are now using the virtual cards we are using the reimbursements less and less (except for mileage claims)

Onboarding was very quick and straightforward.

Finally, the cashback on the card spend is a great bonus and offsets quite a chunk of the Moss fees. Review collected by and hosted on G2.com.

Not much to dislike, feedback from all the users in the business has been overwhelmingly positive.

The AI support bot is impressive some of the time, and generally it's not too hard to get through to a human via email support if you really need it, although once the AI bot decided to close down my case without telling me.

A couple of users have reported issues with their cards not working but these have been temporary and got resolved.

The Xero integration is pretty good, but there are always a few transactions that don't go across automatically and it's hard to understand why. Review collected by and hosted on G2.com.

I like the easy-to-use interface and the very helpful support team, including the chat bot. The receipt reconciliation works incredibly well. I appreciate the ability to schedule payments, which helps manage cash flow. The invoice reader is reliable, and the card payment is secure. The initial setup was very simple. Review collected by and hosted on G2.com.

It rarely detects the VAT rate from receipts/invoices. I cannot see historic card activity when a card is transferred. I cannot restrict merchant use for Merchant cards, which should be obvious. It would be great to be able to submit reimbursement on behalf of someone else as an admin. Review collected by and hosted on G2.com.

I really like that Moss | Spend smarter has an app and is very easy to use. Uploading expenses is quick and straightforward. What makes it really valuable is having everything in one place, and I can assign receipts to specific items or trips, which allows me to create a project or trip and then add receipts to it. I can also take photos of receipts on the go, and the app will analyze and upload them. It's brilliant. Review collected by and hosted on G2.com.

I guess sometimes if you're struggling for internet signal, it can sort of hold you up or doesn't upload properly. Review collected by and hosted on G2.com.

What I appreciate most is how straightforward Moss is to use. Being able to snap a photo/scan receipts (e.g., fuel receipts) and handle them right away saves time and avoids paperwork piling up. The overall workflow feels quick and uncomplicated. Review collected by and hosted on G2.com.

A small downside is what happens if a receipt gets lost. In that case, it seems difficult to close out the transaction with an explanation or alternative proof without attaching the original receipt, which can create extra follow-up and admin effort. Review collected by and hosted on G2.com.

So simple to use, I can pay for something and immediately add my receipts using the app in about 3 clicks and it connects up to the right accountancy codes. Massively reduces admin and means I am not having to save and try to find lost receipts!

It has made our processes much for managing company cards and capturing the receipt information so easy, that there is no excuse for them to go missing. Adding limits to each user also keeps us within budget with no nasty surprises. Review collected by and hosted on G2.com.

Nothing, it's great! I especially like that my team can each have their own card; I use the one on my apple wallet so it is seemless with the normal ways I pay. Review collected by and hosted on G2.com.

Super user-friendly and easy to use. I'm not the most tech-savvy person, but Moss is a really convenient and easy to use system, and having the app means it's also incredibly user-friendly and easy to use 'on the go'. Tech support is also very responsive. Review collected by and hosted on G2.com.

When I've used the issue response before logging an issue, whilst someone did call me from technical support and assist with my query, it was not an instant response and it would therefore be helpful to have an immediate live response to an issue from the support team. However, it could be that this already exists and it was user error on my part. Review collected by and hosted on G2.com.

I find the easy handling with Moss great, that all fuel receipts can be directly scanned/photographed and you have the matter dealt with immediately. Review collected by and hosted on G2.com.

As a minor drawback of Moss, I see that if you lose a fuel receipt, the open receipt will not be closed through appropriate argumentation and another proof without actually inserting the receipt. You then have to deal with the administration. Review collected by and hosted on G2.com.

I love using Moss | Spend smarter for expense management in my firm. The seamless process and clear explanations at every step make it easy to know what needs to be done. The software fits all our requirements perfectly. I particularly like the user interface and the step-by-step transition, as well as the different menu options and the functions they offer. The option to upload a receipt and the smart functions that read and pre-fill all input fields are especially beneficial. Review collected by and hosted on G2.com.

The mobile app is sometimes tough to work with. I faced problems when changing my phone, as the Moss app was linked to my previous device, it took me a long time to reset and get it registered on my new device. This delayed my reimbursement process. Review collected by and hosted on G2.com.