--- title: MONKEY Reviews meta_title: 'MONKEY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how MONKEY works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 12 scale: '5' date_modified: '2026-06-14' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # MONKEY Reviews **Vendor:** MonkeyMedia Software **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 3.8/5.0 **Total Reviews:** 12 ## About MONKEY MONKEY is an online catering platform with account, production, and delivery management that provides online ordering, mobile capabilities, phone orders and more to help manage your business. ## MONKEY Reviews ### 1. Great site! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about MONKEY?** Shows the date, time, whom its for, all the details... easy to accept orders, find out details. We have used it for several years!!! **What do you dislike about MONKEY?** N/a sometimes the address or number is incorrect... but that is usually user error. Nothing to do with Monkey itself. **Recommendations to others considering MONKEY:** Great place to keep track of daily tasks and financial accounts. Check it out! **What problems is MONKEY solving and how is that benefiting you?** Makes everything simple. No complaints. ### 2. Good product for small-medium businesses, great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney K. | Catering Sales Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2019 **What do you like best about MONKEY?** I love having and integrated CRM system and order platform. The customer support is phenomenal and the ability to create customized reports from the SQL database has been very helpful in providing insights about our fastest growing market segments. **What do you dislike about MONKEY?** While I love having the custom reports in Excel, it would be nice to further customize the UI itself, but we have not been able to. Also, the integration with DoorDash has been slightly problematic. **What problems is MONKEY solving and how is that benefiting you?** We have been able to track sales growth by region and by customer, as well as identify our most frequent customers as well as "sleepy" clients. ### 3. It does well keeping track of customers and orders, however it does not connect with other databases **Rating:** 2.5/5.0 stars **Reviewed by:** Justin G. | Regional Catering Sales Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2019 **What do you like best about MONKEY?** User friendly, searching the database is useful, it makes it complicated to be so specific finding certain contacts. It does help generating new leads and continued services. **What do you dislike about MONKEY?** It’s awful at searching. There should be a broader search range within existing clients that does not require me to try 10 different search methods to find the customer I’m looking for. I have to be too specific to find **What problems is MONKEY solving and how is that benefiting you?** The business problems that are being solved is locating the current or past client, this answers both questions. But the software is not where it should be. monkey should know that. ### 4. Jana's Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jana P. | Consultant, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about MONKEY?** Easy to set up and send test to all aprticipating Parties. Easy to set up on devices for costumer use onsite as well. **What do you dislike about MONKEY?** Really basic and some clients were not inclined to use it feeling like it was going to use their information for sales **Recommendations to others considering MONKEY:** It's a great place to start tracking your success **What problems is MONKEY solving and how is that benefiting you?** ROI and tracking of were we fall short ### 5. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about MONKEY?** I love the simplicity and the User Interface. Would recommend to anyone else working in the industry. **What do you dislike about MONKEY?** I am not a fan of the logo personally. That monkey is all over the place. **What problems is MONKEY solving and how is that benefiting you?** I've helped solve many business problems, from logistics to financial planning. I have realized that software is a tool and can be used by any business to improve their performance. ### 6. Event Coorinator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about MONKEY?** stream lined system allowing easier communication and better productivity between hosts and staff **What do you dislike about MONKEY?** Trying to get answers in a timely fashion and the cost has been an issue in the past **What problems is MONKEY solving and how is that benefiting you?** We are solving our higher than normal inaccuracy rate. Customers are taking more ownership for orders and are being more careful of what they are ordering instead of blaming or badmouthing our companies service ### 7. Monkey Media is easy to use and a great asset to my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about MONKEY?** I love how straightforward it is to use. Everything is clear and really simple to navigate. **What do you dislike about MONKEY?** Honestly, I do not have any complaints regarding Monkey Media. **What problems is MONKEY solving and how is that benefiting you?** Monkey Media truly organizes my catering orders, which in return has helped my job run a lot more smoothly. ### 8. Straight to the point! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about MONKEY?** Good, gets to the point. Nothing more nothing less which is what i like. **What do you dislike about MONKEY?** That it's called Monkey. No free trial. Very pricey. **What problems is MONKEY solving and how is that benefiting you?** It makes it easy to connect with cutomers. Also Service is available 24/7 which i enjoy ### 9. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about MONKEY?** I found their platform intuitive and user friendly **What do you dislike about MONKEY?** I did find their layout to be cumbersome **What problems is MONKEY solving and how is that benefiting you?** MONKEY has helped take weight off our sales people and helped us be more productive ### 10. Monkey gets the job done. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2018 **What do you like best about MONKEY?** It is relatively easy to navigate and most tasks are simple. **What do you dislike about MONKEY?** It is also very cluttered and sometimes too simple. **Recommendations to others considering MONKEY:** You should expect a learning curve with figuring out how to use it but it doesn't take long to learn. **What problems is MONKEY solving and how is that benefiting you?** Customer satisfaction. ### 11. Monkey media review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about MONKEY?** I enjoy the clear layout of the items available on the left with drop down menus for easy navigation and I also enjoy the drop-down menus with in each category for and also the multiple ways to get the same information **What do you dislike about MONKEY?** The only thing that I can complain about is the sometimes occasion with the program run slowly. It is a little annoying how to date required is not in order, only the date requested **Recommendations to others considering MONKEY:** I would recommend using the standard layout of the program where you can view orders by different categories **What problems is MONKEY solving and how is that benefiting you?** I am able to look at orders and coordinate them with the driver in plenty of time. I am even able to get many orders ready in preparation for the day they are needed ### 12. Glitchy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2018 **What do you like best about MONKEY?** I like that I can customize the panel to my restaurant's categories **What do you dislike about MONKEY?** Sometimes it takes forever to load or it deletes what I just imput on the sheet **What problems is MONKEY solving and how is that benefiting you?** Creating internal and external wholesale orders ## MONKEY Discussions - [What is MONKEY used for?](https://www.g2.com/discussions/what-is-monkey-used-for) - [View MONKEY pricing details and edition comparison](https://www.g2.com/products/monkey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+20%3A20%3A29+-0500&secure%5Bsession_id%5D=f169e3a7-756f-4422-8ea4-b856f634bd8a&secure%5Btoken%5D=374ead2388687dd18dacc20b35d0a4dcc0716899aadc160050a772958bd27645&format=llm_user) ## Top MONKEY Alternatives - [Momentus Technologies](https://www.g2.com/products/momentus-technologies/reviews) - 4.4/5.0 (106 reviews) - [Total Party Planner](https://www.g2.com/products/total-party-planner/reviews) - 4.5/5.0 (37 reviews) - [caterease](https://www.g2.com/products/caterease/reviews) - 3.5/5.0 (42 reviews)