
Wide variety of features available that we needed such as financial costs, menu prices and events handling. Review collected by and hosted on G2.com.
The product needs to work better with cross platform usage such as Android and iOS. Review collected by and hosted on G2.com.
This program has empowered our team to build events that are customized and uniquely tailored to each of our clients. The client-side interface for proposals is personal and professional, and the internal worksheets are a great tool for our team. Review collected by and hosted on G2.com.
It lacks the ability to prioritize the order that event contacts are displayed. Review collected by and hosted on G2.com.
I love the team at TPP and how quickly they reply to all questions and/or suggested updates. John and his team take great care of our employees and I know that no matter the update or suggestion they will always reply quickly. I also appreciate their willingness to listen to our updates we would like to see. TPP really cares about their customers and want to make sure everyone is happy and it shows. Review collected by and hosted on G2.com.
TPP is amazing with our teams suggested updates. However, since a lot of the updates are completely custom and/or are on the radar for future updates it can sometimes take months or a year for updates. Review collected by and hosted on G2.com.
TPP is generally easy to use. I like that once I've built a proposal for a client, everything for that client is in one place and easy to access. I also like that I can set reminders for myself, or send tasks to others in my office regarding individual events. Review collected by and hosted on G2.com.
TPP has some functionality issues they need to update at a faster pace, and I wish there was a more cohesive app so that I could use it on the go. It's almost impossible to use on a smart phone. Review collected by and hosted on G2.com.
Functionality for all of our different departments - everyone in our company can use it. It is easy to use and the proposal format is clean and easy for our clients to understand. Review collected by and hosted on G2.com.
We have made requests for updates/fixes to some functions and the response time seems very long. Would also love to see a more usable/editable app. Would also love to see an "upgraded" beautifully formatted proposal option that incorporates photos. Review collected by and hosted on G2.com.
Total party planner has been wonderful for our company to work with. We are on the beta team and so they have literally catered to us in terms of developing custom reports that fit our needs as a company. I love being web based so that I can literally work any where, and I think they have done a great job improving and changing with demands over the years! Review collected by and hosted on G2.com.
I think that sometimes it can take a long time to get issues resolved, but I know they are crazy busy- which is great for them. Also, I wish there was a way to get more photographs into the proposal. We have taken to using publisher to make a separate template and then we merge the docs for higher level proposals, and I'd love to cut that extra step! Review collected by and hosted on G2.com.
The team at TPP is always willing to listen to our ideas to make the software better and they do a great job of continuing to improve their product on their own. We have really enjoyed how user friendly the software is. We also feel that it has capacity to do even more than we are utilizing it for, which is great for our growth as a company. Review collected by and hosted on G2.com.
I think they could improve on the way that proposals are presented and making it easier to make them creative and beautiful. Review collected by and hosted on G2.com.
The mixing and matching menus is a really great feature - it allows us to play around with different menus and actually see them put together. I like the contracting and invoicing can all be done from one system and that it's linked to other systems like Nowsta or Outlook. Review collected by and hosted on G2.com.
There are still some glitches - the menu headers are copying themselves to other menu headers. Menu 1 specifically sometimes reads as Menu 2.
I don't understand why editing the packlist doesn't have Save feature, but when typing in Notes, if you don't click Save, everything will be lost. I wish the Notes auto saved when anything was typed!!
Same goes for itemizing a menu and having the Pricing Type say 'Per Serving'. Why is the Save button so far away and why do we have to click it each time! Auto-save, please!!
Please add a page break from the Beverage tab if anything is written in the boxes below :)
Can we add photos or a pretty coverpage to the proposals? Definitely something that I would change to be more connected with the client Review collected by and hosted on G2.com.
The program saves me hundreds of hours/year over writing everything by hand. I can get a proposal out in as few as 20 minutes after receiving the information from the potential customer. The variety and completeness of the reports makes everything simple-Worksheet, Preparation, Staffing, Shopping, Packing, Invoicing and Financials. I have been a user for 15 years and couldn't live without it. Review collected by and hosted on G2.com.
I am on the Beta Release Team, so I get all the latest updates first. It can get buggy at times, but that's why we are on the team, to make it good for others. It's hard to find anything wrong with the program other than the time it takes to get bugs fixed and implement new features. Review collected by and hosted on G2.com.
It's convenient and easy to use. There are so many features of it too that apply differently to everyone who I work with.There's not 1 single way to utilize it. Review collected by and hosted on G2.com.
When it comes to be a BETA member, there are perks, but I also feel like questions we have or things we would like to be different to improve things like reports, the time it takes to see those changes often takes longer than expected. Review collected by and hosted on G2.com.
The recipe to yield function in kitchen quantity is great. I input my guest counts and my recipes in the system adjust to my ordering and production needs Review collected by and hosted on G2.com.
You run into roadblocks quite often with pulling reports and rather than be put on the "software engineers waitlist" for 1 to 2 years, you just find ways around their system, which in the end is sad and a discredit to what they are trying to create... Review collected by and hosted on G2.com.
The different reports you can pull has been really helpful. I appreciate that I can export them directly to excel. Review collected by and hosted on G2.com.
Sometimes I still feel limited in the reports I can pull and information that I need but the staff has been accommodating with our company! Review collected by and hosted on G2.com.
I love that we can access TPP remotely from anywhere. I also love the support team. They are very responsive. Review collected by and hosted on G2.com.
I understand that TPP is always making changes to improve their customers experience. It is challenging sometime when things look different, but I eventually get used to it. Review collected by and hosted on G2.com.
Great Customer Support. Consistency from section to section. Ease of use. Speed of screen updating. Review collected by and hosted on G2.com.
There's really nothing that I don't like about this software. It is designed by a food service person for food service people so it really nails it on all levels. Review collected by and hosted on G2.com.
I love how the TPP team is willing to take feedback and innovate their interface to meet our needs. Review collected by and hosted on G2.com.
Because they have so many features to fit the needs of other companies, it can be hard sometimes to figure out what is the best report for what we need to have in order to get our information without a lot of extra info. Review collected by and hosted on G2.com.
The customer service is second to none and the system is intuitively designed so that users can easily find and utilize the system at its fullest Review collected by and hosted on G2.com.
There’s nothing that I dislike about the system or the team that supports users. Review collected by and hosted on G2.com.
I like the consolidated view that TPP offers in the monthly view. It provides me with a lot of information about each event so I can make decisions on staffing without having to click into each event. Review collected by and hosted on G2.com.
I would like a report writing tool that would help me run reports easier out of TPP. It's hard for me to get all the information I need from 1 report or any reports at all. Review collected by and hosted on G2.com.
The way the information looks for the client is very important and this software does that. Contracts are easy to read and intuitive, proposals are the same. Review collected by and hosted on G2.com.
It takes too many clicks to do some things and sometimes the clicks are on opposite ends of the page. Review collected by and hosted on G2.com.
The customer service at TPP and how they take time aside for you with an appointment just to trouble shoot any problem you may have. Review collected by and hosted on G2.com.
Not much. This is pretty dependable software Review collected by and hosted on G2.com.
I love that this Total Party Planner is constantly improving their product and always listening to their customers for feedback on how to best do so. Review collected by and hosted on G2.com.
Nothing comes to mind. We have been extremely happy with the software. Review collected by and hosted on G2.com.