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Total Party Planner

4.5
(35)

Total Party Planner is a catering and banquet management software that gives you the choice to access your data from anywhere along with security, customer service and features to help you with your business.

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Total Party Planner review by Kari D.
Kari D.
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"Efficient and Organized"

What do you like best?

I love the team at TPP and how quickly they reply to all questions and/or suggested updates. John and his team take great care of our employees and I know that no matter the update or suggestion they will always reply quickly. I also appreciate their willingness to listen to our updates we would like to see. TPP really cares about their customers and want to make sure everyone is happy and it shows.

What do you dislike?

TPP is amazing with our teams suggested updates. However, since a lot of the updates are completely custom and/or are on the radar for future updates it can sometimes take months or a year for updates.

Recommendations to others considering the product

I would highly recommend reaching out to the TPP team and see how they can help make your company more efficient and organized.

What business problems are you solving with the product? What benefits have you realized?

TPP has saved us a lot of time with quantifying food orders, rentals we own in house as well as bar and beverage products. We have become more organized and more efficient since using TPP. We also have become more green by doing more things electronically instead of by hand and printing everything. Our goal as a company is to start doing everything through TPP and we are excited for what the future holds.

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Total Party Planner review by Brittany B.
Brittany B.
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"Catering Software"

What do you like best?

TPP is generally easy to use. I like that once I've built a proposal for a client, everything for that client is in one place and easy to access. I also like that I can set reminders for myself, or send tasks to others in my office regarding individual events.

What do you dislike?

TPP has some functionality issues they need to update at a faster pace, and I wish there was a more cohesive app so that I could use it on the go. It's almost impossible to use on a smart phone.

Recommendations to others considering the product

I think TPP is much more user friendly than a lot of other catering software out there, but still has a ways to go. If you're expecting to use it day-to-day on a desktop, you're in great shape. If you're constantly on the go, it may not be the best option.

What business problems are you solving with the product? What benefits have you realized?

Our team has spent the past year putting all recipes into TPP so that quantifying and ordering is streamlined.

What Catering solution do you use?

Thanks for letting us know!
Total Party Planner review by Colbert C.
Colbert C.
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"Best tool for caterers"

What do you like best?

Functionality for all of our different departments - everyone in our company can use it. It is easy to use and the proposal format is clean and easy for our clients to understand.

What do you dislike?

We have made requests for updates/fixes to some functions and the response time seems very long. Would also love to see a more usable/editable app. Would also love to see an "upgraded" beautifully formatted proposal option that incorporates photos.

Recommendations to others considering the product

Explore functionality in all departments of your company - there is so much available that may not be apparent on the surface.

What business problems are you solving with the product? What benefits have you realized?

We have been able to have our coordinators complete all of their event notes and print the entire captain's packet right from TPP. This has been a great time saver for us! Our venue manager has also been able to keep notes about our 70+ venues that our coordinators can access before creating proposals. Being able to send contract and receive deposits through TPP has also been a game changer for us, saving our coordinators lots of time!

Total Party Planner review by Lindsey G.
Lindsey G.
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"Total Party Planner Review"

What do you like best?

Total party planner has been wonderful for our company to work with. We are on the beta team and so they have literally catered to us in terms of developing custom reports that fit our needs as a company. I love being web based so that I can literally work any where, and I think they have done a great job improving and changing with demands over the years!

What do you dislike?

I think that sometimes it can take a long time to get issues resolved, but I know they are crazy busy- which is great for them. Also, I wish there was a way to get more photographs into the proposal. We have taken to using publisher to make a separate template and then we merge the docs for higher level proposals, and I'd love to cut that extra step!

What business problems are you solving with the product? What benefits have you realized?

Our receivables are cleaner and more in order than they ever have been before! With the option to send clients a secure payment link, it makes life SO much easier for us and for them! I also love the e sign function, which enables clients to sign off on our contracts with the click of a button.

Total Party Planner review by Anthony  L.
Anthony L.
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"Awesome product and service"

What do you like best?

The team at TPP is always willing to listen to our ideas to make the software better and they do a great job of continuing to improve their product on their own. We have really enjoyed how user friendly the software is. We also feel that it has capacity to do even more than we are utilizing it for, which is great for our growth as a company.

What do you dislike?

I think they could improve on the way that proposals are presented and making it easier to make them creative and beautiful.

Recommendations to others considering the product

I would highly recommend Total Party Planner. They have dedicated people that make their service second to none and the product more than meets the needs of most caterers.

What business problems are you solving with the product? What benefits have you realized?

TPP has improved our internal efficiencies 10 fold. We utilize the program for almost everything we do and it has saved us a ton of time by streamlining processes and manual work that previously took a ridiculous number of hours. We now use TPP to automate our pack lists, menu production sheets, ordering guides, event packets and staff requests.

Total Party Planner review by Katie M.
Katie M.
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"Love the system!"

What do you like best?

The mixing and matching menus is a really great feature - it allows us to play around with different menus and actually see them put together. I like the contracting and invoicing can all be done from one system and that it's linked to other systems like Nowsta or Outlook.

What do you dislike?

There are still some glitches - the menu headers are copying themselves to other menu headers. Menu 1 specifically sometimes reads as Menu 2.

I don't understand why editing the packlist doesn't have Save feature, but when typing in Notes, if you don't click Save, everything will be lost. I wish the Notes auto saved when anything was typed!!

Same goes for itemizing a menu and having the Pricing Type say 'Per Serving'. Why is the Save button so far away and why do we have to click it each time! Auto-save, please!!

Please add a page break from the Beverage tab if anything is written in the boxes below :)

Can we add photos or a pretty coverpage to the proposals? Definitely something that I would change to be more connected with the client

Recommendations to others considering the product

Essentially a one stop shop! user friendly - I love the color coordination and the ease of running reports and saving the reports that are ran frequently. The proposals look great - customized to our business.

What business problems are you solving with the product? What benefits have you realized?

So many of the systems are linked! I started at this company when they were already utilizing TPP, and I know that everyone loves that we can work remote and do everything with one system!

Total Party Planner review by Deane Y.
Deane Y.
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"Long Time User"

What do you like best?

The program saves me hundreds of hours/year over writing everything by hand. I can get a proposal out in as few as 20 minutes after receiving the information from the potential customer. The variety and completeness of the reports makes everything simple-Worksheet, Preparation, Staffing, Shopping, Packing, Invoicing and Financials. I have been a user for 15 years and couldn't live without it.

What do you dislike?

I am on the Beta Release Team, so I get all the latest updates first. It can get buggy at times, but that's why we are on the team, to make it good for others. It's hard to find anything wrong with the program other than the time it takes to get bugs fixed and implement new features.

Recommendations to others considering the product

Buy it. It will save you tons of time and make you life easier, compared to other products

What business problems are you solving with the product? What benefits have you realized?

It provides everything I need to make my day easier. The biggest benefits are the time saved in preparing reports and the ability to email a proposal to a potential customer quickly, directly from the program. The recipient is very happy to get it quickly and everything is laid out clearly.

Total Party Planner review by Mandy E.
Mandy E.
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"Strong Event Building Software"

What do you like best?

This program has empowered our team to build events that are customized and uniquely tailored to each of our clients. The client-side interface for proposals is personal and professional, and the internal worksheets are a great tool for our team.

What do you dislike?

It lacks the ability to prioritize the order that event contacts are displayed.

Recommendations to others considering the product

The support team has been really great to work with. I would recommend reaching out to them to communicate the needs of your business to best understand how this software may accommodate those needs.

What business problems are you solving with the product? What benefits have you realized?

This has given us the ability to equip our team and our clients for the preparation and execution of events.

Total Party Planner review by Shelby A.
Shelby A.
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"It's very useful and is constantly updating which is great."

What do you like best?

It's convenient and easy to use. There are so many features of it too that apply differently to everyone who I work with.There's not 1 single way to utilize it.

What do you dislike?

When it comes to be a BETA member, there are perks, but I also feel like questions we have or things we would like to be different to improve things like reports, the time it takes to see those changes often takes longer than expected.

Recommendations to others considering the product

Really take the time to get to know all the features. They are vast

What business problems are you solving with the product? What benefits have you realized?

They've just created a photo feature, but there's no way to pull reports with those photos, which makes it seem kind of pointless.

Total Party Planner review by Jason S.
Jason S.
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"Total Party Planner is a labyrinth of catering software tool"

What do you like best?

The recipe to yield function in kitchen quantity is great. I input my guest counts and my recipes in the system adjust to my ordering and production needs

What do you dislike?

You run into roadblocks quite often with pulling reports and rather than be put on the "software engineers waitlist" for 1 to 2 years, you just find ways around their system, which in the end is sad and a discredit to what they are trying to create...

What business problems are you solving with the product? What benefits have you realized?

TPP has saved me almost 12 hours a week by inputting all of my recipes into their system. I can now focus on big picture action items rather than sitting at a desk quantifying menus.

Total Party Planner review by Allison S.
Allison S.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Positively Progressing"

What do you like best?

The different reports you can pull has been really helpful. I appreciate that I can export them directly to excel.

What do you dislike?

Sometimes I still feel limited in the reports I can pull and information that I need but the staff has been accommodating with our company!

What business problems are you solving with the product? What benefits have you realized?

TPP has helped me understand the types of events we consider under marketing. It's made me realize that there isn't always consistency in the way the staff inputs information or labels things. Since our department is new, this is really helpful information while we begin to streamline processes and build a foundation for the marketing department.

Total Party Planner review by Mary Rachel H.
Mary Rachel H.
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"Total Party Planner Review"

What do you like best?

Total Party Planner is easy to navigate and has a wonderful Customer Support system. This is, unfortunately, extremely uncommon these days, so when it happens, it is noticed. Whether it be via phone or through the chat system online, I have been consistently impressed. I also really benefitted from the training videos available on their site as I was learning the system.

What do you dislike?

I do not have many notable complaints about the Total Party Planner software. Please see comments above for my feedback thus far.

Recommendations to others considering the product

If you are looking for a catering/event software system that is both user friendly AND provides wonderful customer support, Total Party Planner is the software to use.

What business problems are you solving with the product? What benefits have you realized?

Total Party Planner has made it easy to create custom menus, enter events, view them on the overall calendar, etc. It is a really useful tool for organization within a company.

Total Party Planner review by April L.
April L.
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"We love TPP!"

What do you like best?

I love that we can access TPP remotely from anywhere. I also love the support team. They are very responsive.

What do you dislike?

I understand that TPP is always making changes to improve their customers experience. It is challenging sometime when things look different, but I eventually get used to it.

What business problems are you solving with the product? What benefits have you realized?

This year we finally entered every menu items with recipes and costs into the system. Now it generates our production reports and order guide!

Total Party Planner review by User
User
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content

"Good to Greater"

What do you like best?

The program is simple to use and allows you to customize packages based on your needs. I like the idea of itemizing so the proposals are transparent to the clients.

What do you dislike?

I dislike the amount of time the program breaks on me. Sometimes it won't allow me to get access to my own proposal. I think it needs more features.

Recommendations to others considering the product

If you're looking for something that is easy to use and straight forward, this is a great product for you! I'd recommend this software to new startups in the event industry.

What business problems are you solving with the product? What benefits have you realized?

Because clients can see everything itemized on a proposal, it answers questions before the questions are even asked.The benefits are that clients know exactly what they are getting.

Total Party Planner review by User in Food & Beverages
User in Food & Beverages
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"Total Party Planner for Catering"

What do you like best?

I love how the TPP team is willing to take feedback and innovate their interface to meet our needs.

What do you dislike?

Because they have so many features to fit the needs of other companies, it can be hard sometimes to figure out what is the best report for what we need to have in order to get our information without a lot of extra info.

What business problems are you solving with the product? What benefits have you realized?

We are on their beta team and that use to mean a faster turn around on updates and adjustments we have suggested. They are easy to communicate with and have a very fast response time.

Total Party Planner review by Carl C.
Carl C.
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"Best catering software on the market "

What do you like best?

The customer service is second to none and the system is intuitively designed so that users can easily find and utilize the system at its fullest

What do you dislike?

There’s nothing that I dislike about the system or the team that supports users.

What business problems are you solving with the product? What benefits have you realized?

It keeps our operations organized in one place and has grown with us as our business has grown and changed.

Total Party Planner review by Megan  S.
Megan S.
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"TPP helps me understand events to send the best staff to each event."

What do you like best?

I like the consolidated view that TPP offers in the monthly view. It provides me with a lot of information about each event so I can make decisions on staffing without having to click into each event.

What do you dislike?

I would like a report writing tool that would help me run reports easier out of TPP. It's hard for me to get all the information I need from 1 report or any reports at all.

What business problems are you solving with the product? What benefits have you realized?

Ensuring the accurate staffing has been billed for is my greatest way of using TPP.

Total Party Planner review by Meredith  W.
Meredith W.
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"Why it is so important to fully understand what TPP can do before you begin. "

What do you like best?

The way the information looks for the client is very important and this software does that. Contracts are easy to read and intuitive, proposals are the same.

What do you dislike?

It takes too many clicks to do some things and sometimes the clicks are on opposite ends of the page.

Recommendations to others considering the product

Know your business and what you need TPP to do and be prepared to spend time inputting relevant information.

What business problems are you solving with the product? What benefits have you realized?

I have info on almost everything I need historically from client info to menu item sales and financial info.

Total Party Planner review by Administrator
Administrator
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"It Changed Our Business"

What do you like best?

EVERYTHING...and we don't use all even now.

What do you dislike?

Some minimal details--things we do in our business that don't translate to the software

Recommendations to others considering the product

Great product, great support

Get help from TPP when setting up to avoid redoing (personal experience)

What business problems are you solving with the product? What benefits have you realized?

It has made us FAR more productive and was relatively easy to get into. It is intuitive and we were able to make it fit our ongoing business practices rather than the other way around.

Customer Service is OUTSTANDING!

They also listen when we make suggestions.

Total Party Planner review by User in Hospitality
User in Hospitality
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"TPP is decent"

What do you like best?

Easy to use and makes inventory easy to navigate. Everything is laid out well and it is a very well organized program.

What do you dislike?

The Code breaks often and I find it to have a very slow network. Sometimes when you make a small edit the page reloads and it looks like you've lost everything you just did.

Recommendations to others considering the product

It's a decent program, but you must be prepared to do the setup. It keeps everything organized in one spot, but there are some coding flaws.

What business problems are you solving with the product? What benefits have you realized?

We are a catering business. TPP helps to keep all of our events in one place.

Total Party Planner review by User
User
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"LOVE this company!"

What do you like best?

I love that this Total Party Planner is constantly improving their product and always listening to their customers for feedback on how to best do so.

What do you dislike?

Nothing comes to mind. We have been extremely happy with the software.

Recommendations to others considering the product

Do not delay! Best software by far.

What business problems are you solving with the product? What benefits have you realized?

The biggest bonus of the software has been it's ability to streamline our packing process for each event. This is HUGE for an off premise caterer!

Total Party Planner review by Consultant
Consultant
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"love where total party planner is currently"

What do you like best?

i like the functionality of total party planner and how user friendly it is to use

What do you dislike?

i dislike the ability to import information to nowsta and it come through in the details when e make adjustments.

Recommendations to others considering the product

it's a great platform that is easy to use by their customers.

What business problems are you solving with the product? What benefits have you realized?

it helps us with costing, portioning for recipes and overall proposals for clients

Total Party Planner review by User
User
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"TPP is the easiest, most functional option I've found."

What do you like best?

TPP gives our organization one place to go to see almost all of the details of an event.

What do you dislike?

I do wish that Total Party Planner had the capacity to generate floor plans for events.

What business problems are you solving with the product? What benefits have you realized?

TPP makes it easy to track multiple events from multiple sales people all from one platform.

Total Party Planner review by User
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"TPP is an incredibly helpful and easy-to-use site that has changed the way I do my job."

What do you like best?

I like how easy it is to find anything I'm looking for.

What do you dislike?

I would like TPP to integrate with Nowsta more seamlessly than it does currently.

What business problems are you solving with the product? What benefits have you realized?

TPP has allowed us to automatically generate a prep menu based on the recipes we've entered multiplied by the guest count.

Total Party Planner review by Colleen H.
Colleen H.
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"All around great!"

What do you like best?

The ability to move around from menu to menu using the sequence items tool

What do you dislike?

I wish we were able to see menu prices in the sequence items

What business problems are you solving with the product? What benefits have you realized?

Being able to quantify all our menu items for our culinary team has been helpful in ordering product

Total Party Planner review by Angel S.
Angel S.
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"Totally helpful "

What do you like best?

Very useful and easy to use and navigate!

What do you dislike?

Nothing, it's absolutely wonderful and helps me navigate through my needs easily

What business problems are you solving with the product? What benefits have you realized?

Makes it easier to keep track of my day to day planning issues

Total Party Planner review by User in Events Services
User in Events Services
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"Super intuitive and easy to use"

What do you like best?

All of the features are very intuitive, easy to learn as you go without feeling like you have to know a foreign language!

What do you dislike?

The actual website seems to experience delays/ slow downs rather frequently, which sometimes affects saving changes that have been made.

What business problems are you solving with the product? What benefits have you realized?

Organizing complex parties that have multiple layers of finances and communication.

Total Party Planner review by User
User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Good Program with Glitches "

What do you like best?

The program in itself is easy to understand and learn

What do you dislike?

There are a lot of features that are unused. I would really like there to be a feature with 'subevents' so you can save your old work/proposal on an event and create a new one without it being deleted.

What business problems are you solving with the product? What benefits have you realized?

Any updates that our company would like to see take years to complete. Even something as simple as putting a break into the page.

Total Party Planner review by User in Hospitality
User in Hospitality
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"Great software "

What do you like best?

Great Customer Support. Consistency from section to section. Ease of use. Speed of screen updating.

What do you dislike?

There's really nothing that I don't like about this software. It is designed by a food service person for food service people so it really nails it on all levels.

What business problems are you solving with the product? What benefits have you realized?

Booking parties and create menus, keep track of menu items, do proposals, invoicing, checklists, almost everything a person need for catering company.

Total Party Planner review by Krystal H.
Krystal H.
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"My event management tool"

What do you like best?

The customization ability, reporting, real time updates, syncing with QBO

What do you dislike?

Exporting function to QBO has had a lot of issues>>>seem to be resolved as of now

What business problems are you solving with the product? What benefits have you realized?

Sales management, financial tracking, creating operational efficiencies

Total Party Planner review by Laci N.
Laci N.
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"Simple and easy to follow."

What do you like best?

The organization of every detail keeps you on track and minimises accidents and flaws.

What do you dislike?

The impersonalization of the orders carried out.

What business problems are you solving with the product? What benefits have you realized?

Organized skill and layout prediction and outcome.

Total Party Planner review by Margaret M.
Margaret M.
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"Best event planner resource"

What do you like best?

The ability to keep track of multitasking

What do you dislike?

Does not have a contact data base or I could not find it

What business problems are you solving with the product? What benefits have you realized?

The ability to keep track

Total Party Planner review by Julian C.
Julian C.
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"Easy to use "

What do you like best?

Very simple and easy to use I enjoy the calendar

What do you dislike?

Can be slow.at times or calendar is slow

What business problems are you solving with the product? What benefits have you realized?

It's help me stay organized

Total Party Planner review by User in Events Services
User in Events Services
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"Excellent customer service, constantly working on improvements"

What do you like best?

Easy to use, excellent customer service.

What do you dislike?

there are still a lot of little bugs that need fixing, but i know they'r working on it

Recommendations to others considering the product

Would definitely recommend

What business problems are you solving with the product? What benefits have you realized?

This software makes it easy on the business as well as the clients-- easy to use, easy to comprehend

Total Party Planner review by User in Food & Beverages
User in Food & Beverages
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"Chef"

What do you like best?

The customer service at TPP and how they take time aside for you with an appointment just to trouble shoot any problem you may have.

What do you dislike?

Not much. This is pretty dependable software

What business problems are you solving with the product? What benefits have you realized?

Costing, menu’s, weekly events, calendars, scheduling etc..

Kate from G2

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