cost and ease of use, as well as having a csm that is active Review collected by and hosted on G2.com.
there are a few features and the way the data is handled that i do not like, still Review collected by and hosted on G2.com.
It is easy to set up and start using immediately. Review collected by and hosted on G2.com.
The UI is not super intuitive, but once you learn it, you get used to it. Review collected by and hosted on G2.com.
- Good UI
- Good customer support
- Good documentation
- Fast to implement and integrate Review collected by and hosted on G2.com.
- Learning curve is high
- Safari support for the inspector tool is not there
- A lot more new age features can be there which are missing currently Review collected by and hosted on G2.com.
easy and not complicated to use if you have proper training Review collected by and hosted on G2.com.
the javascript is a bit hard to manage and need proper training and not straight out of the box straightforward Review collected by and hosted on G2.com.
I like that I can see the Who, what etc. clearly and that the analytics section shows the metrics that reached significance clearly. Review collected by and hosted on G2.com.
I wish there wasn't a need to be so manual. Due to the setup of our website, we have to create JavaScript builds with 0 assurance that it won't break the site. The action builder is not reliable at all; it doesn't work often times for actions or events. Review collected by and hosted on G2.com.
It is super flexible, can do a lot of enhancements for my site without the need for developer help and easy to learn with practice. Review collected by and hosted on G2.com.
It does not provide a great diagnostic experiences, giving merchants/users ideas on what to create given their sites analtytics. Review collected by and hosted on G2.com.
The platform provides robust testing capabilities that allow marketers to test variations of webpages, content, and campaigns, helping optimize experiences and identify strategies that deliver the best performance. Review collected by and hosted on G2.com.
Implementing Monetate across multiple channels and integrating with existing technology stacks can be time-consuming and may require dedicated technical support for proper setup. Review collected by and hosted on G2.com.
Lets you add or replace HTML, place recommendations, and more anywhere on a website without digging into the code. Also lets you schedule experiences to run and track analytics. Review collected by and hosted on G2.com.
The primary tool for building new experiences doesn't work in Safari so initlally you basically have to use a separate browser to make template experiences that can be selected and altered in Safari. Similarly, the inspector tool that lets you troubleshoot your setup from on your website also doesn't work in Safari.
Additionally, no matter what we do, experiences get applied after pages load so anything above the fold flashes the old version for a split second before showing Monetate content or adjustments. This limits the scale of the items that you really can manipulate to rather small ones. Review collected by and hosted on G2.com.
Thank you for highlighting the benefits of using Monetate and the areas where we can improve!
Personalization of modal/exit window pop up testing. Review collected by and hosted on G2.com.
Reporting and analytics at times is difficult to truly understand which variation is performing best. Review collected by and hosted on G2.com.
I love that it is a self-service tool and Review collected by and hosted on G2.com.
Limited reporting opportunities require the need for supplemental data Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
What is Kibo Personalization (formerly Monetate and Certona) used for?
Averages based on real user reviews.
2 months
15 months
