Link copied to clipboard # Zoho CRM vs monday CRM Comparison - What are their main differences? Share [ Export ](/compare/zoho-crm/monday-crm/export.csv) Zohomonday CRM[+ Add Product](#) Reviews **Zoho CRM** [ 4.1/5(2,952) ](https://www.g2.com/products/zoho-crm/reviews#reviews) **monday CRM** [ 4.5/5(1,800) ](https://www.g2.com/products/monday-crm/reviews#reviews) Pricing **Zoho CRM** Free Trial **Free** · Free Edition **monday CRM** Free Trial **$12.00** Per Month · Basic **Pricing Insights** from reviews Time to Implement **Zoho CRM** 2 months Based on 581 responses **monday CRM** 2 months Based on 476 responses Return on Investment **Zoho CRM** 11 months Based on 484 responses **monday CRM** 10 months1 month sooner Based on 445 responses Perceived Cost **Zoho CRM** $$$$$ **monday CRM** $$$$$ Average Discount **Zoho CRM** 10%2% more **monday CRM** 8% ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") ![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Zoho CRM** [ Ease of Use (261) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (169) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Integration Issues (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1036332&qs=pros-and-cons#reviews) **monday CRM** [ Ease of Use (205) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1247531&qs=pros-and-cons#reviews)[ Integrations (117) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242562&qs=pros-and-cons#reviews)[ Learning Curve (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242898&qs=pros-and-cons#reviews)[ Missing Features (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1243219&qs=pros-and-cons#reviews) Integrations **Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ View all ](https://www.g2.com/products/zoho-crm/integrations) **monday CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa97d6608c7b7e4a4cb956537ac563fa/7pace.png "Product Avatar Image") 7pace ](https://www.g2.com/products/7pace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6231ec0ba0ade38b29478070db7dd36/abtrac.jpg "Product Avatar Image") Abtrac Time Management & Invoicing Software ](https://www.g2.com/products/abtrac/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ View all ](https://www.g2.com/products/monday-crm/integrations) Screenshots **Zoho CRM** ![Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/53683/Predictive-Sales.jpg) **monday CRM** ![monday CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1212676/1-Deals-pipeline.png) Ratings Meets Requirements **Zoho CRM** 8.4 8.42,502 **monday CRM** 8.5 8.51,293 Ease of Use **Zoho CRM** 8.3 8.32,525 **monday CRM** 8.8 8.81,364 Ease of Setup **Zoho CRM** 8.0 8.01,295 **monday CRM** 8.5 8.51,124 Ease of Admin **Zoho CRM** 8.0 8.01,031 **monday CRM** 8.8 8.8663 Quality of Support **Zoho CRM** 7.7 7.72,293 **monday CRM** 8.4 8.41,130 Has the product been a good partner in doing business? **Zoho CRM** 8.0 8.01,006 **monday CRM** 8.8 8.8647 Product Direction (% positive) **Zoho CRM** 8.0 8.02,422 **monday CRM** 9.2 9.21,181 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.1 1,989 9.1 1,207 Sales Force Automation Contact & Account Management 8.5 1674 | Verified 8.8(won by 0.3) 725 Partner Relationship Mgmt. (PRM) 8.3(won by 0.3) 877 | Verified 8.0 517 Opportunity & Pipeline Mgmt. 8.2 1580 | Verified 8.8(won by 0.6) 690 (There is a greater than 0.5 difference between this product's rating and its competitors) Task / Activity Management 8.2 1642 | Verified 9.0(won by 0.8) 791 (There is a greater than 0.5 difference between this product's rating and its competitors) Territory & Quota Management 7.8(tied score) 1185 | Verified 7.8(tied score) 481 Desktop Integration 8.4(tied score) 674 | Verified 8.4(tied score) 555 Product & Price List Management 7.9(tied score) 1216 | Verified 7.9(tied score) 492 Quote & Order Management 8.0(won by 0.3) 1209 | Verified 7.7 496 Customer Contract Management 8.2(won by 0.1) 1323 | Verified 8.1 528 Contract/License Management Not enough data 9.4(won by default) 19 Marketing Automation Email Marketing 8.0(won by 0.3) 1351 | Verified 7.7 520 Campaign Management 7.9(tied score) 1305 | Verified 7.9(tied score) 508 Lead Management 8.4 1554 | Verified 8.8(won by 0.4) 632 Marketing ROI Analytics 7.9(won by 0.3) 1128 | Verified 7.6 475 Email Management Not enough data 8.9(won by default) 22 File Management Not enough data 9.5(won by default) 22 Deal Management Not enough data 9.7(won by default) 20 Customer Support Case Management 8.0 1203 | Verified 8.4(won by 0.4) 516 Customer Support Portal 7.9 1204 | Verified 8.0(won by 0.1) 448 Knowledge Base 7.9 1237 | Verified 8.3(won by 0.4) 471 Call Center Features 7.8(won by 0.5) 1069 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 432 Support Analytics 8.0(won by 0.1) 1112 | Verified 7.9 486 Workflow Management Not enough data 9.1(won by default) 55 Opportunity Management Not enough data 9.7(won by default) 17 Sales Pipeline Management Not enough data 9.6(won by default) 35 Reporting/Analytics Not enough data 8.6(won by default) 51 Calendar Management Not enough data 8.3(won by default) 16 Pipeline Management Not enough data 9.2(won by default) 35 Content Management Not enough data 9.8(won by default) 18 Communication Management Not enough data 9.5(won by default) 33 Visual Analytics Not enough data 9.7(won by default) 24 Template Management Not enough data 9.3(won by default) 21 Predictive Analytics Not enough data 9.5(won by default) 18 Document Management Not enough data 9.6(won by default) 16 Channel Management Not enough data 9.9(won by default) 15 Commission Management Not enough data 9.9(won by default) 14 Field Sales Management Not enough data 9.6(won by default) 12 Reporting & Analytics Reporting 8.2(tied score) 1519 | Verified 8.2(tied score) 603 Dashboards 8.2 1569 | Verified 8.8(won by 0.6) 680 (There is a greater than 0.5 difference between this product's rating and its competitors) Forecasting 8.1(tied score) 1054 | Verified 8.1(tied score) 515 Mobile & Social Social Collaboration Features 8.1 1082 | Verified 8.2(won by 0.1) 474 Social Network Integration 8.0(won by 0.5) 1091 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 378 Mobile User Support 8.0(won by 0.2) 1201 | Verified 7.8 515 Third-Party Integrations Not enough data 8.1(won by default) 42 Social Media Integration Not enough data 9.8(won by default) 11 Customer Support Not enough data 9.8(won by default) 14 Multi-Channel Social Integration Not enough data 9.5(won by default) 14 Platform Customization 8.2 876 | Verified 8.8(won by 0.6) 612 (There is a greater than 0.5 difference between this product's rating and its competitors) Workflow Capability 8.2 848 | Verified 8.7(won by 0.5) 618 (There is a greater than 0.5 difference between this product's rating and its competitors) User, Role, and Access Management 8.4 859 | Verified 8.6(won by 0.2) 538 Internationalization 8.1(tied score) 649 | Verified 8.1(tied score) 446 Sandbox / Test Environments 7.8(won by 0.2) 548 | Verified 7.6 390 Document & Content Mgmt. 8.1(tied score) 719 | Verified 8.1(tied score) 492 Performance and Reliability 8.4(won by 0.1) 856 | Verified 8.3 581 Output Document Generation 8.1(won by 0.3) 662 | Verified 7.8 449 Mobile Access Not enough data 9.0(won by default) 5 Lead Generation Not enough data 8.8(won by default) 13 Integration Data Import & Export Tools 8.3(won by 0.1) 651 | Verified 8.2 475 Integration APIs 8.1(won by 0.2) 648 | Verified 7.9 444 Breadth of Partner Applications 8.0(tied score) 608 | Verified 8.0(tied score) 436 Third-Party Integration Not enough data 8.4(won by default) 24 Collaboration Tools Not enough data 9.5(won by default) 19 Real-Time Data Not enough data 9.6(won by default) 8 Internal Chat Integration Not enough data Not enough data Prospecting Tools Not enough data Not enough data Generative AI AI Text Generation 8.2(won by 0.8) 180 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 367 Generative AI Not enough data 8.1(won by default) 46 Proposal Generation Not enough data 9.9(won by default) 14 Agentic AI - CRM Autonomous Task Execution 8.0 67 8.3(won by 0.3) 106 Multi-step Planning 8.3 65 8.4(won by 0.1) 96 Cross-system Integration 8.1 69 8.5(won by 0.4) 101 Adaptive Learning 8.1 67 8.2(won by 0.1) 94 Natural Language Interaction 8.3(won by 0.1) 66 8.2 98 Proactive Assistance 8.3(won by 0.1) 67 8.2 97 Decision Making 8.3(won by 0.2) 67 8.1 95 Calendar/Reminder System Not enough data 9.8(won by default) 25 Additional Functionality Search/Filter Not enough data 8.7(won by default) 33 Alerts/Notifications Not enough data 9.4(won by default) 38 Data Import/Export Not enough data 9.2(won by default) 16 Lead Capture Not enough data 9.4(won by default) 13 Batch Processing Not enough data 9.8(won by default) 16 Email Tracking Not enough data 10.0(won by default) 14 Tagging Not enough data 9.6(won by default) 16 Pipeline Reports Not enough data 10.0(won by default) 15 Drag & Drop Not enough data 9.6(won by default) 17 Segmentation Not enough data 9.1(won by default) 11 Customizable Fields Not enough data 9.4(won by default) 18 Role-Based Permissions Not enough data 9.7(won by default) 15 Interaction Tracking Not enough data 9.3(won by default) 22 CRM Not enough data 9.7(won by default) 22 Document Storage Not enough data 9.6(won by default) 15 AI Copilot Not enough data 9.2(won by default) 19 Contact Database Not enough data 10.0(won by default) 21 Referral Tracking Not enough data 9.9(won by default) 14 Quotes/Estimates Not enough data 9.2(won by default) 15 Multi-Channel Communication Not enough data 9.3(won by default) 15 Lead Qualification Not enough data 10.0(won by default) 12 Marketing Automation Not enough data 9.8(won by default) 14 Email Templates Not enough data 9.8(won by default) 14 Sales Reports Not enough data 10.0(won by default) 14 Customer Journey Mapping Not enough data 10.0(won by default) 15 Reminders Not enough data 9.8(won by default) 21 Lead Scoring Not enough data 9.7(won by default) 13 Data Security Not enough data 9.5(won by default) 19 Customizable Reports Not enough data 8.9(won by default) 16 Calendar Sync Not enough data 9.5(won by default) 11 For Startups Not enough data 9.9(won by default) 12 Performance Metrics Not enough data 9.6(won by default) 20 Sales Trend Analysis Not enough data 9.5(won by default) 14 For iPad Devices Not enough data 9.4(won by default) 13 Customizable Templates Not enough data 9.6(won by default) 12 Activity Tracking Not enough data 9.6(won by default) 19 Reporting & Statistics Not enough data 9.4(won by default) 15 For Mac Devices Not enough data 9.7(won by default) 12 Landing Pages/Web Forms Not enough data 9.7(won by default) 15 Lead Nurturing Not enough data 9.9(won by default) 13 Gamification Not enough data 9.7(won by default) 12 Prioritization Not enough data 9.9(won by default) 18 Web-based Deployment Not enough data 9.8(won by default) 15 Softphone Not enough data 9.7(won by default) 12 Single Sign On Not enough data 10.0(won by default) 13 Customer Database Not enough data 9.9(won by default) 14 Event Triggered Actions Not enough data 10.0(won by default) 17 Mobile App Not enough data 8.6(won by default) 18 Email Sequences Not enough data 9.2(won by default) 15 Customer Segmentation Not enough data 9.5(won by default) 11 Lead Assignment Not enough data 10.0(won by default) 15 For Small Businesses Not enough data 9.6(won by default) 14 Live Chat Not enough data 9.8(won by default) 15 Business Card/Badge Scanning Not enough data 10.0(won by default) 12 Data Visualization Not enough data 9.5(won by default) 16 Customer Social Profiles Not enough data 10.0(won by default) 12 Social Promotion Not enough data 9.7(won by default) 11 Monitoring Not enough data 10.0(won by default) 18 Engagement Tracking Not enough data 10.0(won by default) 13 Social Media Monitoring Not enough data 9.9(won by default) 12 Customer Engagement Not enough data 9.7(won by default) 12 Sentiment Analysis Not enough data 9.7(won by default) 12 Brand Tracking Not enough data 10.0(won by default) 11 Audience Targeting Not enough data 10.0(won by default) 13 Workflow Automation Not enough data 8.6(won by default) 92 Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.3 198 9.6 336 Agentic AI - Sales Performance Management Autonomous Task Execution 7.9 21 8.6(won by 0.7) 63 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 8.1 20 8.5(won by 0.4) 60 Proactive Assistance 7.9 21 8.4(won by 0.5) 60 (There is a greater than 0.5 difference between this product's rating and its competitors) Incentives Badges 8.2(won by 0.5) 153 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 248 Triggers 8.4(won by 0.4) 160 | Verified 8.0 267 Commission Calculator 8.0(won by 0.2) 152 | Verified 7.8 244 Leaderboards 8.4(won by 0.4) 161 | Verified 8.0 253 Personalization Profiles 8.5(won by 0.1) 177 | Verified 8.4 291 Custom Reports 8.6(won by 0.2) 178 | Verified 8.4 279 Dashboards 8.6 184 | Verified 9.0(won by 0.4) 310 Goal Setting/Tracking 8.4 171 | Verified 8.8(won by 0.4) 280 Sales Reports Not enough data 10.0(won by default) 12 Incentive Management Not enough data 10.0(won by default) 12 Administrative Third-Party Integrations 8.5(won by 0.2) 169 | Verified 8.3 286 Employee Structure 8.5(won by 0.1) 173 | Verified 8.4 280 Behavior Monitoring 8.4(won by 0.3) 161 8.1 235 Additional Functionality Generative AI Not enough data 9.7(won by default) 11 Gamification Not enough data 9.9(won by default) 12 Real-Time Updates Not enough data 9.8(won by default) 14 Employee Reward Programs Not enough data 10.0(won by default) 10 Employee Management Not enough data 10.0(won by default) 10 Ongoing Performance Tracking Not enough data 10.0(won by default) 14 Benchmarking Not enough data 10.0(won by default) 11 Commission Management Not enough data 9.1(won by default) 11 For Sales Teams/Organizations Not enough data 9.2(won by default) 13 Performance Metrics Not enough data 10.0(won by default) 12 Sales Planning Not enough data 10.0(won by default) 11 Single Sign On Not enough data 10.0(won by default) 12 Performance Management Not enough data 9.7(won by default) 12 Forecasting Not enough data 9.7(won by default) 11 Quota Planning Not enough data 10.0(won by default) 11 Accounting Not enough data 10.0(won by default) 12 Workflow Management Not enough data 9.7(won by default) 12 Compliance Management Not enough data 10.0(won by default) 11 User Management Not enough data 9.8(won by default) 10 Rewards Points Not enough data 9.7(won by default) 12 Organizational Charting Not enough data 9.7(won by default) 12 AI Copilot Not enough data 10.0(won by default) 10 Access Controls/Permissions Not enough data 9.0(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 10 Milestone Tracking Not enough data 10.0(won by default) 15 Territory Management Not enough data 10.0(won by default) 11 Performance Appraisal Not enough data 10.0(won by default) 11 Calendar Management Not enough data 10.0(won by default) 11 Alerts/Notifications Not enough data 10.0(won by default) 11 Sales Onboarding & Training Not enough data 9.2(won by default) 13 Employee Recognition Not enough data 10.0(won by default) 10 Reporting/Analytics Not enough data 9.7(won by default) 11 Ratings/Reviews Not enough data 10.0(won by default) 10 API Not enough data 10.0(won by default) 14 Feedback Management Not enough data 9.9(won by default) 12 Training Management Not enough data 9.8(won by default) 10 Goal Management Not enough data 9.8(won by default) 11 Assignment Management Not enough data 9.9(won by default) 12 Lead Scoring Not enough data 9.9(won by default) 13 Search/Filter Not enough data 9.1(won by default) 11 Electronic Signature Not enough data 10.0(won by default) 10 Collaboration Tools Not enough data 10.0(won by default) 12 Kanban Board Not enough data 9.4(won by default) 11 Email Management Not enough data 10.0(won by default) 12 Commenting/Notes Not enough data 9.7(won by default) 11 Data Import/Export Not enough data 9.9(won by default) 12 Prospecting Tools Not enough data 9.7(won by default) 13 Interaction Tracking Not enough data 10.0(won by default) 11 Product Catalog Not enough data 10.0(won by default) 11 Live Chat Not enough data 9.8(won by default) 10 Sales Pipeline Management Not enough data 9.7(won by default) 15 Appointment Scheduling Not enough data 9.8(won by default) 11 Email Templates Not enough data 9.5(won by default) 11 Event Triggered Actions Not enough data 10.0(won by default) 13 Transfers/Routing Not enough data 9.5(won by default) 13 Activity/News Feed Not enough data 10.0(won by default) 12 Lead Management Not enough data 9.6(won by default) 12 Revenue Management Not enough data 9.7(won by default) 12 Document Management Not enough data 10.0(won by default) 12 Task Management Not enough data 10.0(won by default) 13 File Sharing Not enough data 9.6(won by default) 12 Mobile Access Not enough data 10.0(won by default) 10 Reminders Not enough data 9.9(won by default) 13 Mobile App Not enough data 9.7(won by default) 11 Call Logging Not enough data 10.0(won by default) 13 Workflow Automation Not enough data 9.7(won by default) 10 Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.0 161 9.3 238 Agentic AI - Email Tracking Autonomous Task Execution 7.7 30 8.4(won by 0.7) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.5 29 8.6(won by 1.1) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 7.6 30 8.7(won by 1.1) 43 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 7.0 29 8.4(won by 1.4) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.0 30 8.2(won by 1.2) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.4 30 8.4(won by 1.0) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 7.6 29 8.6(won by 1.0) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Analytics Open Rates 8.3(tied score) 138 8.3(tied score) 188 Link Activity 8.3(won by 0.1) 143 8.2 163 Attachment Activity 8.4(won by default) 144 Feature Not Available Customizations Email Platform Integration 8.7(won by 0.4) 148 8.3 208 Email Scheduling 8.8(won by 0.2) 145 8.6 116 Real-Time Notifications 8.7(tied score) 146 8.7(tied score) 217 Email Categorization 8.7(won by 0.4) 142 8.3 109 Templates 8.6(won by 0.2) 147 8.4 205 Third-Party Integrations Not enough data 10.0(won by default) 11 Generative AI AI Text Generation 7.6 59 7.8(won by 0.2) 153 Generative AI Not enough data 9.5(won by default) 10 Additional Functionality Contact Management Not enough data 10.0(won by default) 11 Email Marketing Not enough data 9.1(won by default) 9 Drag & Drop Not enough data 10.0(won by default) 9 Drip Campaigns Not enough data 9.7(won by default) 11 Workflow Management Not enough data 10.0(won by default) 9 Customizable Fields Not enough data 10.0(won by default) 10 Monitoring Not enough data 9.7(won by default) 11 CRM Not enough data 9.6(won by default) 12 Team Management Not enough data 9.3(won by default) 12 Click Tracking Not enough data 9.7(won by default) 10 Subscription Management Not enough data 10.0(won by default) 10 Activity Dashboard Not enough data 10.0(won by default) 13 API Not enough data 10.0(won by default) 12 Location Tracking Not enough data 9.4(won by default) 11 Customer Segmentation Not enough data 9.8(won by default) 10 Geolocation Not enough data 9.7(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 12 Activity Tracking Not enough data 9.5(won by default) 11 Data Import/Export Not enough data 10.0(won by default) 11 Mailing List Management Not enough data 10.0(won by default) 11 Campaign Management Not enough data 10.0(won by default) 11 Email Management Not enough data 9.3(won by default) 10 Audience Targeting Not enough data 9.7(won by default) 13 Reporting/Analytics Not enough data 10.0(won by default) 10 AI Copilot Not enough data 10.0(won by default) 11 Email Distribution Not enough data 9.4(won by default) 15 Email Reminders Not enough data 8.8(won by default) 10 Autoresponders Not enough data 10.0(won by default) 12 Engagement Tracking Not enough data 10.0(won by default) 11 Event Triggered Actions Not enough data 9.7(won by default) 13 CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 7.7 121 Not enough data Configuration - cpq Configuration Rules 8.3(won by default) 59 Not enough data Price Configuration 8.3(won by default) 55 Not enough data Visual Configuration 8.4(won by default) 60 Not enough data Product Catalog Feature Not Available Not enough data Guided Selling Feature Not Available Not enough data Pricing Pricing Flexibility 8.1(won by default) 62 Not enough data Discounting 7.5(won by default) 57 Not enough data Commerical Rules 8.1(won by default) 56 Not enough data Terms and Conditions 8.4(won by default) 58 Not enough data Approval Workflow 8.6(won by default) 58 Not enough data Renewals 8.5(won by default) 56 Not enough data Quoting Grouping 8.4(won by default) 58 Not enough data Version Control 8.4(won by default) 52 Not enough data Quote Document Generation 8.4(won by default) 53 Not enough data Ordering 8.4(won by default) 55 Not enough data Contracts 8.6(won by default) 52 Not enough data Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin 8.2(won by default) 89 Not enough data Pricing Administration 7.7(won by default) 83 Not enough data Workflow Management 8.3(won by default) 86 Not enough data Document Management 8.3(won by default) 83 Not enough data Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support 8.1(won by default) 57 Not enough data Channel Partner Support 7.7(won by default) 52 Not enough data eCommerce 8.0(won by default) 49 Not enough data Platform CRM Integration 8.4(won by default) 89 Not enough data Integration API 8.2(won by default) 85 Not enough data Internationalization 8.0(won by default) 77 Not enough data Scalability 8.5(won by default) 88 Not enough data Reporting and Dashboards 8.4(won by default) 90 Not enough data ERP Integration 8.6(won by default) 20 Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting 7.4(won by default) 15 Not enough data Dynamic Pricing 7.5(won by default) 16 Not enough data Personalized Sale Recommendations 7.7(won by default) 16 Not enough data Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) 8.7 75 Not enough data Competition Competition Templates 8.7(won by default) 58 | Verified Not enough data Custom Competitions 8.7(won by default) 57 | Verified Not enough data Team Competitions 8.7(won by default) 57 | Verified Not enough data Simultaneous Competitions 8.5(won by default) 53 | Verified Not enough data Competition Adjustments 8.5(won by default) 55 | Verified Not enough data Awards and Incentives 7.9(won by default) 18 Not enough data Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration 8.9(won by default) 61 | Verified Not enough data Social Collaboration Integration 8.8(won by default) 59 Not enough data TV Streaming 8.7(won by default) 45 Not enough data Platform Reporting 8.8(won by default) 65 | Verified Not enough data User, Role, and Access Management 8.9(won by default) 64 | Verified Not enough data Enterprise Scalability 8.8(won by default) 58 | Verified Not enough data Data Import & Export Tools 8.8(won by default) 63 | Verified Not enough data Performance and Reliability 8.8(won by default) 63 | Verified Not enough data Employee Features User Profiles 8.9(won by default) 66 | Verified Not enough data Notifications 8.8(won by default) 68 | Verified Not enough data Mobile 8.8(won by default) 68 | Verified Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.5 80 Not enough data Lead Facilitation Customer-facing Chatbot 8.4(won by default) 72 Not enough data Lead Qualification 8.8(won by default) 73 Not enough data Lead Follow-up 8.8(won by default) 73 Not enough data Meeting Scheduling 8.8(won by default) 73 Not enough data Organization Opportunity and Pipeline Management 8.6(won by default) 74 Not enough data Data Entry 8.4(won by default) 73 Not enough data Integrations / APIs 8.6(won by default) 73 Not enough data Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Peformance Tracking 8.6(won by default) 75 Not enough data Coaching Feature Not Available Not enough data Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 8.4(won by default) 69 Not enough data Sales Forecasting 8.4(won by default) 73 Not enough data Generative AI AI Text Generation 8.3(won by default) 27 Not enough data AI Text Summarization 8.1(won by default) 27 Not enough data Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.2 170 Not enough data Integrated Workflows Task Management 8.7(won by default) 160 Not enough data Email Tracking/Automation 8.8(won by default) 156 Not enough data Calls and Voice 8.3(won by default) 145 Not enough data Other Outreach Options 8.2(won by default) 141 Not enough data CRM Integration 8.9(won by default) 154 Not enough data Calendar 8.8(won by default) 152 Not enough data Shared Records 8.5(won by default) 147 Not enough data Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.4(won by default) 144 Not enough data Workflow Management 8.6(won by default) 149 Not enough data Workflow Performance 8.6(won by default) 142 Not enough data Sales Coaching and Insights 8.2(won by default) 138 Not enough data Gamification 7.9(won by default) 120 Not enough data AI and Automation Lead Prioritization 8.3(won by default) 146 Not enough data Lead Scoring 8.5(won by default) 145 Not enough data Best Time of Day Scheduling 8.3(won by default) 139 Not enough data Buyer Intelligence 8.1(won by default) 133 Not enough data Machine Learning 7.8(won by default) 125 Not enough data Generative AI AI Text Generation 7.5(won by default) 69 Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.9(won by default) 28 Not enough data Multi-step Planning 7.8(won by default) 26 Not enough data Cross-system Integration 8.0(won by default) 27 Not enough data Adaptive Learning 7.9(won by default) 26 Not enough data Natural Language Interaction 7.7(won by default) 27 Not enough data Proactive Assistance 8.0(won by default) 27 Not enough data Decision Making 8.1(won by default) 26 Not enough data Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.4 56 Not enough data Customer Requirements Quoting 8.5(won by default) 51 Not enough data Configuration 8.5(won by default) 50 Not enough data Pricing 8.5(won by default) 52 Not enough data Contracts Creation 8.5(won by default) 50 Not enough data Negotiation 8.2(won by default) 47 Not enough data Execution 8.4(won by default) 50 Not enough data Revenue Invoicing 8.5(won by default) 52 Not enough data Matching 8.5(won by default) 50 Not enough data Recognition 8.4(won by default) 47 Not enough data Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) 8.4 106 Not enough data Platform Basics Customizable Templates 8.4(won by default) 98 Not enough data Exporting 8.6(won by default) 93 Not enough data Multi-user Access and Collaboration 8.6(won by default) 97 Not enough data Multiple Personas 8.4(won by default) 89 Not enough data Data Analytics 8.8(won by default) 57 Not enough data Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution 7.2(won by default) 13 Not enough data Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) 8.7 89 Not enough data Content Document Collaboration 8.9(won by default) 79 Not enough data Versioning 8.6(won by default) 76 Not enough data E-Signature 8.5(won by default) 76 Not enough data File Request 8.7(won by default) 77 Not enough data Feedback 8.6(won by default) 74 Not enough data Collaboration Billing and Invoicing 8.8(won by default) 76 Not enough data Instant Messaging 8.5(won by default) 78 Not enough data Project Management 9.0(won by default) 80 Not enough data Analytics 9.0(won by default) 83 Not enough data Time Tracking 8.7(won by default) 78 Not enough data Mobile Application 8.7(won by default) 75 Not enough data Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) 8.5 44 Not enough data Lead Monitoring Features 9.0(won by default) 42 Not enough data Performance 8.9(won by default) 42 Not enough data Identification 8.7(won by default) 42 Not enough data Lead Capture Not enough data Not enough data Agentic AI - Lead Capture Cross-system Integration 7.2(won by default) 27 Not enough data Proactive Assistance 7.2(won by default) 27 Not enough data Data Capture Mobile 8.3(won by default) 42 Not enough data Websites 8.5(won by default) 42 Not enough data Social Media 8.1(won by default) 42 Not enough data Data 8.3(won by default) 42 Not enough data Analytics Export/Import 9.1(won by default) 42 Not enough data Reporting 8.8(won by default) 42 Not enough data Customization Web Forms 8.7(won by default) 41 Not enough data Personalization 8.6(won by default) 41 Not enough data Templates 8.7(won by default) 42 Not enough data Integration 8.7(won by default) 42 Not enough data Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 7.9 23 Not enough data Agentic AI - Lead Scoring Autonomous Task Execution 6.4(won by default) 12 Not enough data Cross-system Integration 6.7(won by default) 13 Not enough data Adaptive Learning 6.7(won by default) 12 Not enough data Decision Making 6.8(won by default) 12 Not enough data AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity 8.5(won by default) 21 Not enough data Lead Assignment 8.6(won by default) 22 Not enough data Pipeline Acceleration 8.0(won by default) 21 Not enough data Discovery Lead Management 8.6(won by default) 22 Not enough data Scoring/Ranking 8.3(won by default) 21 Not enough data Lead Context 8.3(won by default) 22 Not enough data Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability 8.4(won by default) 22 Not enough data Workflow 8.4(won by default) 22 Not enough data Platform Data Synchronization 8.4(won by default) 22 Not enough data Analysis 8.3(won by default) 21 Not enough data Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.1 173 Not enough data Agentic AI - Sales Analytics Autonomous Task Execution 7.5(won by default) 31 Not enough data Cross-system Integration 7.5(won by default) 31 Not enough data Adaptive Learning 7.2(won by default) 30 Not enough data Natural Language Interaction 7.3(won by default) 30 Not enough data Proactive Assistance 7.4(won by default) 31 Not enough data Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.3(won by default) 145 Not enough data Exporting & Sharing Data 8.4(won by default) 149 Not enough data Multi-Device Data Visualization 8.3(won by default) 142 Not enough data Interactive Dashboards 8.6(won by default) 156 Not enough data Data Segmentation 8.5(won by default) 147 Not enough data Predictive Analytics Lead Scoring 8.5(won by default) 147 Not enough data Opportunity Scoring 8.3(won by default) 139 Not enough data Risk Analysis 8.1(won by default) 124 Not enough data Live Forecasting 8.2(won by default) 130 Not enough data Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.5(won by default) 154 Not enough data Sales Gamification 8.3(won by default) 131 Not enough data Account-Based Analytics 8.5(won by default) 145 Not enough data Activity Tracking 8.8(won by default) 152 Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 7.8 12 Not enough data Agentic AI - Sales Enablement Autonomous Task Execution 6.1(won by default) 6 Not enough data Natural Language Interaction 6.1(won by default) 6 Not enough data Proactive Assistance 6.1(won by default) 6 Not enough data Content Management Content Import 8.2(won by default) 10 Not enough data Content Creation 8.0(won by default) 10 Not enough data Templates 8.0(won by default) 10 Not enough data Advanced Search 8.8(won by default) 10 Not enough data Content Library 8.2(won by default) 10 Not enough data Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting 9.0(won by default) 10 Not enough data Alerts 8.3(won by default) 10 Not enough data Account-Based Engagement 8.3(won by default) 10 Not enough data Content Utilization 8.3(won by default) 10 Not enough data Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data Not enough data Sales Coaching Not enough data Not enough data Sales Onboarding Not enough data Not enough data Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data Not enough data AI and Automation Not enough data Not enough data End-to-End Customer Journey Insights Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 3 feature categories with incomplete data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data ## Zoho CRM vs. monday CRM: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 4,557 verified G2 reviews. ![Zoho CRM](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Zoho CRM") ### Choose Zoho CRM if… - You want a **flexible and customizable CRM** that adapts to your specific workflows and automations. - You need a **centralized hub for customer and lead information** to improve follow-up consistency and save time. - You want a CRM that **integrates well with other apps** to enhance versatility and streamline workflows. - You seek a CRM that **automates lead routing, follow-ups, and scoring** to reduce repetitive administrative work. Show more ![monday CRM](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM") ### Choose monday CRM if… - You want a **no-code CRM platform** that is easy to set up and customize without technical knowledge. - You need a CRM that **centralizes customer information and project management** to keep workflows organized. - You want a CRM with **strong automation and AI features** to reduce manual tasks and improve efficiency. - You require a CRM that **supports flexible workflows and customization** to fit unique business processes. - You seek a CRM that **tracks tasks and client interactions in one place** to improve team collaboration. Show more User Insights Reviewers' Company Size [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.5% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Small-Business(50 or fewer emp.) 75.0% Mid-Market(51-1000 emp.) 22.0% Enterprise(\> 1000 emp.) 3.0% Small-Business (50 or fewer emp.) 61.5% 75.0% Mid-Market (51-1000 emp.) 32.4% 22.0% Enterprise (\> 1000 emp.) 6.0% 3.0% Reviewers' Industry [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.6% Real Estate 3.5% Other 58.1% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Marketing and Advertising 11.2% Information Technology and Services 7.4% Construction 4.9% Computer Software 4.9% Financial Services 3.6% Other 67.9% FAQs ## Zoho vs monday CRM FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Zoho vs monday CRM? monday CRM stands out for higher reviewer satisfaction on setup, support, and ease of use, while Zoho is noted for its customizability and integrations. | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | | --- | --- | | 4.1/5 (2947 reviews) | 4.5/5 (1537 reviews) | | Small-Business | Small-Business | | 8.0 | 8.5 | | 7.7 | 8.5 | | Customizability and Integrations | Ease of Use and Efficiency | ### How do the pricing models of Zoho and monday CRM compare? monday CRM is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Zoho:** Reviewers highlight Zoho as affordable and budget-friendly, especially for small businesses, but note that some advanced features require higher-tier plans. - **monday CRM:** Reviewers describe monday CRM as good value, though some mention that pricing can escalate with advanced features and larger teams. - **Switching reasons:** Several reviewers cite Zoho's cost-effectiveness as a reason for switching from more expensive CRMs. ### What are the best alternatives to Zoho and monday CRM? The top three alternatives to Zoho and monday CRM are Agentforce Sales, HubSpot Sales Hub, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2947 reviews) | Small-Business | Affordable and budget-friendly for small business | Customizability and Integrations | | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | 4.5/5 (1537 reviews) | Small-Business | Good value, but pricing can escalate with advanced features | Ease of Use and Efficiency | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25876 reviews) | Mid-Market | — | Scalability and robust feature set | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909 reviews) | Small-Business | — | Ease of use and marketing integration | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1236 reviews) | Small-Business | — | Intuitive interface and automation | ### Which CRM features should I prioritize when comparing Zoho and monday CRM? Buyers should prioritize ease of use, customization, integrations, automation, and reporting when comparing Zoho and monday CRM. - **Ease of Use:** Zoho: 271 all-time mentions; monday CRM: 190 all-time mentions. - **Customization:** Zoho: 99 all-time mentions for customizability, 95 for customization; monday CRM: Reviewers highlight flexibility and customizable workflows. - **Integrations:** Zoho: 140 all-time mentions; monday CRM: 49 all-time mentions for CRM integration. - **Automation:** Zoho: 74 all-time mentions; monday CRM: Reviewers frequently cite automation and time-saving features. - **Reporting:** Zoho: 86 all-time mentions; monday CRM: Reviewers note reporting as a core feature, with some requesting more advanced options. ### What are the pros and cons of Zoho vs monday CRM? Zoho's headline strength is customizability and integrations, while monday CRM excels in ease of use and efficiency. - **Zoho strengths:** Customizability (99 all-time mentions), integrations (140), automation (74), and reporting (86). - **Zoho trade-offs:** Learning curve (112), complexity (68), slow loading (62), and performance lags (59). - **monday CRM strengths:** Ease of use (190), efficiency (79), time-saving (74), task management (62), and lead management (60). - **monday CRM trade-offs:** Missing features (78), limited features (62), not intuitive for some (25), and dashboard issues (13). ### Is Zoho or monday CRM better for small businesses? Both Zoho and monday CRM are primarily used by small businesses, but monday CRM receives higher satisfaction scores from small-business reviewers. - **Zoho:** Small-Business segment; reviewers highlight affordability, integrations, and customizability as key benefits for small teams. - **monday CRM:** Small-Business segment; reviewers consistently praise ease of use, organization, and efficiency for small business workflows. ### Which CRM platform has better integrations? Zoho is favored for integrations, with more reviewer-cited integration mentions and a broader ecosystem. - **Zoho:** 140 all-time reviews mention integrations, with specific mentions of Slack, Zoho Social, and Google Workspace. - **monday CRM:** 49 all-time reviews mention CRM integration, with reviewers noting integrations with Microsoft Teams and SharePoint. ### How do Zoho and monday CRM compare on customer support? monday CRM leads on Quality of Support, with a 0.8-point advantage over Zoho (8.5 vs 7.7). - **Zoho:** Reviewers describe support as generally helpful, though some note slower response times and occasional inconsistency. - **monday CRM:** Reviewers consistently praise responsive and helpful support, with many citing positive onboarding and ongoing assistance. ### Which is easier to implement, Zoho or monday CRM? monday CRM is rated higher for Ease of Setup, with a 0.5-point advantage over Zoho (8.5 vs 8.0). - **Zoho:** Reviewers note that setup is straightforward for basic use but can become complex with advanced customization and integrations. - **monday CRM:** Reviewers highlight easy onboarding and configuration, though some mention a learning curve for advanced workflows. ### Which product has better Reporting? Zoho is favored for Reporting, with more reviewer-cited mentions and a higher all-time count. - **Zoho:** Reporting is cited in 86 all-time reviews, with reviewers highlighting detailed dashboards and customizable reports. - **monday CRM:** Reviewers mention reporting as a core feature, but some request more advanced options and note limitations in complex reporting scenarios. Alternatives **Zoho CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) **monday CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews)