Link copied to clipboard # Salesforce Sales Cloud vs monday CRM Comparison - What are their main differences? Share [ Export ](/compare/agentforce-sales-formerly-salesforce-sales-cloud/monday-crm/export.csv) Salesforce Sales Cloudmonday CRM[+ Add Product](#) Reviews **Salesforce Sales Cloud** [ 4.4/5(27,575) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews) **monday CRM** [ 4.5/5(1,843) ](https://www.g2.com/products/monday-crm/reviews#reviews) Pricing **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **monday CRM** Free Trial **$12.00** Per Month · Basic **Pricing Insights** from reviews Time to Implement **Salesforce Sales Cloud** 5 months Based on 1359 responses **monday CRM** 2 monthsFaster Based on 484 responses Return on Investment **Salesforce Sales Cloud** 14 months Based on 1132 responses **monday CRM** 10 months4 months sooner Based on 453 responses Perceived Cost **Salesforce Sales Cloud** $$$$$ **monday CRM** $$$$$ Average Discount **Salesforce Sales Cloud** 16%8% more **monday CRM** 8% ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") ![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM") G2 offers free advice on this comparison. 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Pros & Cons **Salesforce Sales Cloud** [ Ease of Use (2064) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (1726) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1091) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (791) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) **monday CRM** [ Ease of Use (205) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1247531&qs=pros-and-cons#reviews)[ Integrations (117) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242562&qs=pros-and-cons#reviews)[ Learning Curve (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242898&qs=pros-and-cons#reviews)[ Missing Features (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1243219&qs=pros-and-cons#reviews) Integrations **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) **monday CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa97d6608c7b7e4a4cb956537ac563fa/7pace.png "Product Avatar Image") 7pace ](https://www.g2.com/products/7pace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6231ec0ba0ade38b29478070db7dd36/abtrac.jpg "Product Avatar Image") Abtrac Time Management & Invoicing Software ](https://www.g2.com/products/abtrac/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ View all ](https://www.g2.com/products/monday-crm/integrations) Screenshots **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **monday CRM** ![monday CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1212676/1-Deals-pipeline.png) Ratings Meets Requirements **Salesforce Sales Cloud** 8.8 8.814,310 **monday CRM** 8.5 8.51,331 Ease of Use **Salesforce Sales Cloud** 8.2 8.219,565 **monday CRM** 8.8 8.81,405 Ease of Setup **Salesforce Sales Cloud** 7.8 7.810,463 **monday CRM** 8.5 8.51,163 Ease of Admin **Salesforce Sales Cloud** 7.9 7.94,575 **monday CRM** 8.7 8.7677 Quality of Support **Salesforce Sales Cloud** 8.1 8.112,507 **monday CRM** 8.4 8.41,161 Has the product been a good partner in doing business? **Salesforce Sales Cloud** 8.4 8.44,541 **monday CRM** 8.8 8.8661 Product Direction (% positive) **Salesforce Sales Cloud** 8.3 8.313,891 **monday CRM** 9.1 9.11,218 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.7 12,729 9.1 1,245 Sales Force Automation Contact & Account Management 8.8(tied score) 9920 | Verified 8.8(tied score) 736 Partner Relationship Mgmt. (PRM) 8.3(won by 0.3) 6416 | Verified 8.0 518 Opportunity & Pipeline Mgmt. 8.8(tied score) 9865 | Verified 8.8(tied score) 697 Task / Activity Management 8.3 9710 | Verified 9.0(won by 0.7) 810 (There is a greater than 0.5 difference between this product's rating and its competitors) Territory & Quota Management 8.0(won by 0.2) 7345 | Verified 7.8 481 Desktop Integration 8.2 7644 | Verified 8.4(won by 0.2) 557 Product & Price List Management 8.0(won by 0.1) 6777 | Verified 7.9 492 Quote & Order Management 8.1(won by 0.4) 6708 | Verified 7.7 497 Customer Contract Management 8.3(won by 0.2) 7429 | Verified 8.1 528 Contract/License Management 9.4(tied score) 8 9.4(tied score) 19 Marketing Automation Email Marketing 8.0(won by 0.3) 6691 | Verified 7.7 520 Campaign Management 8.1(won by 0.2) 7017 | Verified 7.9 508 Lead Management 8.5 8287 | Verified 8.8(won by 0.3) 635 Marketing ROI Analytics 7.9(won by 0.3) 5433 7.6 475 Email Management 8.3 7 9.0(won by 0.7) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) Deal Management 9.6 22 9.7(won by 0.1) 22 File Management Not enough data 9.5(won by default) 22 Customer Support Case Management 8.3 6862 | Verified 8.4(won by 0.1) 516 Customer Support Portal 8.1(won by 0.1) 6387 | Verified 8.0 448 Knowledge Base 8.2 6802 | Verified 8.3(won by 0.1) 471 Call Center Features 8.0(won by 0.7) 5505 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 432 Support Analytics 8.2(won by 0.3) 5988 | Verified 7.9 486 Workflow Management 9.7(won by 0.7) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.0 58 Opportunity Management 9.8(won by 0.1) 42 9.7 19 Sales Pipeline Management 9.8(won by 0.2) 140 9.6 37 Reporting/Analytics 9.3(won by 0.6) 209 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 56 Calendar Management 9.2(won by 0.8) 10 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 17 Pipeline Management 9.7(won by 0.4) 110 9.3 38 Content Management 10.0(won by 0.2) 5 9.8 18 Communication Management 9.7(won by 0.2) 18 9.5 36 Visual Analytics 9.7(won by 0.2) 16 9.5 26 Template Management 7.2 6 9.3(won by 2.1) 21 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Analytics 9.3 37 9.5(won by 0.2) 18 Document Management 10.0(won by 0.4) 7 9.6 16 Commission Management 8.3 6 9.9(won by 1.6) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) Field Sales Management 8.8 8 9.6(won by 0.8) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) Channel Management Not enough data 9.9(won by default) 15 Reporting & Analytics Reporting 8.5(won by 0.3) 9215 | Verified 8.2 605 Dashboards 8.5 9293 | Verified 8.8(won by 0.3) 683 Forecasting 8.2(won by 0.1) 7580 | Verified 8.1 515 Mobile & Social Social Collaboration Features 7.9 5647 | Verified 8.2(won by 0.3) 476 Social Network Integration 7.8(won by 0.3) 5248 | Verified 7.5 378 Mobile User Support 7.7(tied score) 6122 | Verified 7.7(tied score) 516 Third-Party Integrations 7.8 47 8.2(won by 0.4) 47 Social Media Integration 8.3 5 9.8(won by 1.5) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Support Not enough data 9.8(won by default) 14 Multi-Channel Social Integration Not enough data 9.5(won by default) 14 Platform Customization 8.5 4031 | Verified 8.8(won by 0.3) 618 Workflow Capability 8.6 4008 | Verified 8.7(won by 0.1) 623 User, Role, and Access Management 8.6(tied score) 3709 | Verified 8.6(tied score) 538 Internationalization 8.4(won by 0.3) 2912 | Verified 8.1 446 Sandbox / Test Environments 8.5(won by 0.9) 3206 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 390 Document & Content Mgmt. 8.1(tied score) 3218 | Verified 8.1(tied score) 493 Performance and Reliability 8.7(won by 0.4) 3916 | Verified 8.3 588 Output Document Generation 8.1(won by 0.2) 3037 7.9 450 Mobile Access 7.6 31 9.0(won by 1.4) 7 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Generation 9.9(won by 1.0) 133 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.9 14 Integration Data Import & Export Tools 8.5(won by 0.3) 2633 | Verified 8.2 475 Integration APIs 8.5(won by 0.6) 3235 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 445 Breadth of Partner Applications 8.5(won by 0.5) 2955 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 439 Third-Party Integration 8.1 175 8.4(won by 0.3) 27 Collaboration Tools 9.9(won by 0.4) 40 9.5 22 Real-Time Data 10.0(won by 0.4) 29 9.6 8 Internal Chat Integration 9.0(won by default) 10 Not enough data Prospecting Tools 10.0(won by default) 20 Not enough data Generative AI AI Text Generation 7.7(won by 0.3) 944 7.4 367 Generative AI 8.4(won by 0.5) 107 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 53 Proposal Generation Not enough data 9.9(won by default) 14 Agentic AI - CRM Autonomous Task Execution 8.4(won by 0.1) 390 8.3 106 Multi-step Planning 8.1 267 8.4(won by 0.3) 96 Cross-system Integration 8.4 308 8.5(won by 0.1) 101 Adaptive Learning 8.1 242 8.2(won by 0.1) 94 Natural Language Interaction 8.2(tied score) 274 8.2(tied score) 98 Proactive Assistance 8.4(won by 0.2) 310 8.2 97 Decision Making 8.3(won by 0.2) 282 8.1 95 Calendar/Reminder System 9.2 6 9.8(won by 0.6) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality Search/Filter 8.6(won by 0.2) 53 8.4 36 Alerts/Notifications 7.0 9 9.3(won by 2.3) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) Data Import/Export 7.5 6 9.2(won by 1.7) 17 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Capture 10.0(won by 0.6) 7 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.4 13 Pipeline Reports 9.6 27 10.0(won by 0.4) 15 Segmentation 10.0(won by 0.8) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.2 12 Customizable Fields 7.3 13 9.4(won by 2.1) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) Role-Based Permissions 7.3 15 9.5(won by 2.2) 16 (There is a greater than 0.5 difference between this product's rating and its competitors) Interaction Tracking 9.6(won by 0.2) 28 9.4 24 CRM 10.0(won by 0.3) 35 9.7 24 AI Copilot 9.0(won by 0.2) 56 8.8 20 Contact Database 9.8 22 10.0(won by 0.2) 23 Quotes/Estimates 9.4(won by 0.2) 8 9.2 15 Multi-Channel Communication 10.0(won by 0.7) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.3 15 Lead Qualification 9.8 15 10.0(won by 0.2) 12 Sales Reports 9.0 10 10.0(won by 1.0) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Journey Mapping 9.2 10 10.0(won by 0.8) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Scoring 9.2 18 9.7(won by 0.5) 13 (There is a greater than 0.5 difference between this product's rating and its competitors) Data Security 8.1 26 9.5(won by 1.4) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) Customizable Reports 6.3 21 8.9(won by 2.6) 16 (There is a greater than 0.5 difference between this product's rating and its competitors) Performance Metrics 10.0(won by 0.4) 18 9.6 21 Activity Tracking 9.4 14 9.6(won by 0.2) 19 Reporting & Statistics 9.3 5 9.4(won by 0.1) 15 Landing Pages/Web Forms 9.0 5 9.7(won by 0.7) 16 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Nurturing 9.6 8 9.9(won by 0.3) 14 Prioritization 9.6 27 9.9(won by 0.3) 18 Web-based Deployment 9.5 7 9.8(won by 0.3) 17 Customer Database 9.5 11 9.9(won by 0.4) 14 Mobile App 7.6 13 8.4(won by 0.8) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) Email Sequences 7.3 5 9.2(won by 1.9) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Assignment 10.0(tied score) 6 10.0(tied score) 15 For Small Businesses 8.3 6 9.6(won by 1.3) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) Live Chat 9.0 5 9.8(won by 0.8) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) Data Visualization 8.8 7 9.3(won by 0.5) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) Monitoring 7.8 17 9.7(won by 1.9) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) Engagement Tracking 8.3 5 10.0(won by 1.7) 13 (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Engagement 10.0(won by 0.3) 6 9.7 12 Workflow Automation 9.8(won by 1.2) 279 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 100 Batch Processing Not enough data 9.8(won by default) 17 Email Tracking Not enough data 10.0(won by default) 15 Tagging Not enough data 9.6(won by default) 16 Drag & Drop Not enough data 9.4(won by default) 18 Document Storage Not enough data 9.6(won by default) 15 Referral Tracking Not enough data 9.9(won by default) 15 Marketing Automation Not enough data 9.8(won by default) 14 Email Templates Not enough data 9.8(won by default) 14 Reminders Not enough data 9.8(won by default) 22 Calendar Sync Not enough data 9.5(won by default) 11 For Startups Not enough data 9.9(won by default) 12 Sales Trend Analysis Not enough data 9.5(won by default) 14 For iPad Devices Not enough data 9.4(won by default) 13 Customizable Templates Not enough data 9.6(won by default) 12 For Mac Devices Not enough data 9.7(won by default) 12 Gamification Not enough data 9.7(won by default) 12 Softphone Not enough data 9.7(won by default) 12 Single Sign On Not enough data 10.0(won by default) 13 Event Triggered Actions Not enough data 10.0(won by default) 17 Customer Segmentation Not enough data 9.5(won by default) 11 Business Card/Badge Scanning Not enough data 10.0(won by default) 12 Customer Social Profiles Not enough data 10.0(won by default) 12 Social Promotion Not enough data 9.7(won by default) 11 Social Media Monitoring Not enough data 9.9(won by default) 12 Sentiment Analysis Not enough data 9.7(won by default) 12 Brand Tracking Not enough data 10.0(won by default) 11 Audience Targeting Not enough data 10.0(won by default) 13 Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.5 689 9.6 336 Agentic AI - Sales Performance Management Autonomous Task Execution 8.5 69 8.6(won by 0.1) 63 Natural Language Interaction 8.6(won by 0.1) 69 8.5 60 Proactive Assistance 8.5(won by 0.1) 69 8.4 60 Incentives Badges 8.2(won by 0.5) 432 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 248 Triggers 8.4(won by 0.4) 495 8.0 267 Commission Calculator 8.0(won by 0.2) 430 7.8 244 Leaderboards 8.5(won by 0.5) 507 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 253 Personalization Profiles 8.6(won by 0.2) 477 8.4 291 Custom Reports 8.8(won by 0.4) 555 8.4 279 Dashboards 8.9 589 9.0(won by 0.1) 310 Goal Setting/Tracking 8.6 531 8.8(won by 0.2) 280 Sales Reports Not enough data 10.0(won by default) 12 Incentive Management Not enough data 10.0(won by default) 12 Administrative Third-Party Integrations 8.7(won by 0.4) 561 8.3 286 Employee Structure 8.5(won by 0.1) 522 8.4 280 Behavior Monitoring 8.3(won by 0.2) 503 8.1 235 Additional Functionality Generative AI Not enough data 9.7(won by default) 11 Gamification Not enough data 9.9(won by default) 12 Real-Time Updates Not enough data 9.8(won by default) 14 Employee Reward Programs Not enough data 10.0(won by default) 10 Employee Management Not enough data 10.0(won by default) 10 Ongoing Performance Tracking Not enough data 10.0(won by default) 14 Benchmarking Not enough data 10.0(won by default) 11 Commission Management Not enough data 9.1(won by default) 11 For Sales Teams/Organizations Not enough data 9.2(won by default) 13 Performance Metrics Not enough data 10.0(won by default) 12 Sales Planning Not enough data 10.0(won by default) 11 Single Sign On Not enough data 10.0(won by default) 12 Performance Management Not enough data 9.7(won by default) 12 Forecasting Not enough data 9.7(won by default) 11 Quota Planning Not enough data 10.0(won by default) 11 Accounting Not enough data 10.0(won by default) 12 Workflow Management Not enough data 9.7(won by default) 12 Compliance Management Not enough data 10.0(won by default) 11 User Management Not enough data 9.8(won by default) 10 Rewards Points Not enough data 9.7(won by default) 12 Organizational Charting Not enough data 9.7(won by default) 12 AI Copilot Not enough data 10.0(won by default) 10 Access Controls/Permissions Not enough data 9.0(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 10 Milestone Tracking Not enough data 10.0(won by default) 15 Territory Management Not enough data 10.0(won by default) 11 Performance Appraisal Not enough data 10.0(won by default) 11 Calendar Management Not enough data 10.0(won by default) 11 Alerts/Notifications Not enough data 10.0(won by default) 11 Sales Onboarding & Training Not enough data 9.2(won by default) 13 Employee Recognition Not enough data 10.0(won by default) 10 Reporting/Analytics Not enough data 9.7(won by default) 11 Ratings/Reviews Not enough data 10.0(won by default) 10 API Not enough data 10.0(won by default) 14 Feedback Management Not enough data 9.9(won by default) 12 Training Management Not enough data 9.8(won by default) 10 Goal Management Not enough data 9.8(won by default) 11 Assignment Management Not enough data 9.9(won by default) 12 Lead Scoring Not enough data 9.9(won by default) 13 Search/Filter Not enough data 9.1(won by default) 11 Electronic Signature Not enough data 10.0(won by default) 10 Collaboration Tools Not enough data 10.0(won by default) 12 Kanban Board Not enough data 9.4(won by default) 11 Email Management Not enough data 10.0(won by default) 12 Commenting/Notes Not enough data 9.7(won by default) 11 Data Import/Export Not enough data 9.9(won by default) 12 Prospecting Tools Not enough data 9.7(won by default) 13 Interaction Tracking Not enough data 10.0(won by default) 11 Product Catalog Not enough data 10.0(won by default) 11 Live Chat Not enough data 9.8(won by default) 10 Sales Pipeline Management Not enough data 9.7(won by default) 15 Appointment Scheduling Not enough data 9.8(won by default) 11 Email Templates Not enough data 9.5(won by default) 11 Event Triggered Actions Not enough data 10.0(won by default) 13 Transfers/Routing Not enough data 9.5(won by default) 13 Activity/News Feed Not enough data 10.0(won by default) 12 Lead Management Not enough data 9.6(won by default) 12 Revenue Management Not enough data 9.7(won by default) 12 Document Management Not enough data 10.0(won by default) 12 Task Management Not enough data 10.0(won by default) 13 File Sharing Not enough data 9.6(won by default) 12 Mobile Access Not enough data 10.0(won by default) 10 Reminders Not enough data 9.9(won by default) 13 Mobile App Not enough data 9.7(won by default) 11 Call Logging Not enough data 10.0(won by default) 13 Workflow Automation Not enough data 9.7(won by default) 10 Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.4 715 9.3 239 Agentic AI - Email Tracking Autonomous Task Execution 8.2 61 8.4(won by 0.2) 42 Multi-step Planning 8.4 59 8.6(won by 0.2) 46 Cross-system Integration 8.4 59 8.7(won by 0.3) 43 Adaptive Learning 8.3 61 8.4(won by 0.1) 44 Natural Language Interaction 8.4(won by 0.2) 60 8.2 42 Proactive Assistance 8.3 59 8.4(won by 0.1) 44 Decision Making 8.4 62 8.6(won by 0.2) 46 Analytics Open Rates 8.3(tied score) 569 8.3(tied score) 188 Link Activity 8.4(won by 0.2) 576 8.2 163 Attachment Activity 8.3(won by default) 590 Feature Not Available Customizations Email Platform Integration 8.7(won by 0.4) 624 8.3 208 Email Scheduling 8.5 592 8.6(won by 0.1) 116 Real-Time Notifications 8.5 625 8.7(won by 0.2) 217 Email Categorization 8.3(tied score) 570 8.3(tied score) 109 Templates 8.4(tied score) 598 8.4(tied score) 205 Third-Party Integrations Not enough data 10.0(won by default) 11 Generative AI AI Text Generation 7.5 289 7.8(won by 0.3) 153 Generative AI Not enough data 9.5(won by default) 10 Additional Functionality Contact Management Not enough data 10.0(won by default) 11 Email Marketing Not enough data 9.1(won by default) 9 Drag & Drop Not enough data 10.0(won by default) 9 Drip Campaigns Not enough data 9.7(won by default) 11 Workflow Management Not enough data 10.0(won by default) 9 Customizable Fields Not enough data 10.0(won by default) 10 Monitoring Not enough data 9.7(won by default) 11 CRM Not enough data 9.6(won by default) 12 Team Management Not enough data 9.3(won by default) 12 Click Tracking Not enough data 9.7(won by default) 10 Subscription Management Not enough data 10.0(won by default) 10 Activity Dashboard Not enough data 10.0(won by default) 13 API Not enough data 10.0(won by default) 12 Location Tracking Not enough data 9.4(won by default) 11 Customer Segmentation Not enough data 9.8(won by default) 10 Geolocation Not enough data 9.7(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 12 Activity Tracking Not enough data 9.5(won by default) 11 Data Import/Export Not enough data 10.0(won by default) 11 Mailing List Management Not enough data 10.0(won by default) 11 Campaign Management Not enough data 10.0(won by default) 11 Email Management Not enough data 9.3(won by default) 10 Audience Targeting Not enough data 9.7(won by default) 13 Reporting/Analytics Not enough data 10.0(won by default) 11 AI Copilot Not enough data 10.0(won by default) 11 Email Distribution Not enough data 9.4(won by default) 15 Email Reminders Not enough data 8.8(won by default) 10 Autoresponders Not enough data 10.0(won by default) 12 Engagement Tracking Not enough data 10.0(won by default) 11 Event Triggered Actions Not enough data 9.8(won by default) 14 Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.4 45 Not enough data Cartography Geographic Maps 8.6(won by default) 35 Not enough data Vector Mapping 8.4(won by default) 31 Not enough data Data Visualization 8.6(won by default) 35 Not enough data Overlaying 8.3(won by default) 35 Not enough data Data Mapping Not enough data Not enough data Analysis Predictive Analytics 8.2(won by default) 28 Not enough data Distance Analysis 8.4(won by default) 35 Not enough data Spatial Analysis 8.3(won by default) 31 Not enough data Data Stream 8.4(won by default) 30 Not enough data Demographic Data Not enough data Not enough data Trend Analysis Not enough data Not enough data Trade Area Analysis Not enough data Not enough data Reporting Data Transformation 8.6(won by default) 29 Not enough data WYSIWYG Design 8.3(won by default) 24 Not enough data API Integrations 8.6(won by default) 22 Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Geotargeting Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Search/Filter Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Geocoding Not enough data Not enough data Widgets Not enough data Not enough data Communication Management Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Data Synchronization Not enough data Not enough data Data Import/Export Not enough data Not enough data Multi-Location Not enough data Not enough data Database Support Not enough data Not enough data 2D/3D Designing Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geofencing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data CAD Tools Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Heatmaps Not enough data Not enough data Route Optimization Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.8 442 Not enough data Lead Facilitation Customer-facing Chatbot 8.5(won by default) 272 Not enough data Lead Qualification 8.8(won by default) 299 Not enough data Lead Follow-up 8.8(won by default) 322 Not enough data Meeting Scheduling 8.6(won by default) 291 Not enough data Organization Opportunity and Pipeline Management 9.0(won by default) 359 Not enough data Data Entry 8.8(won by default) 353 Not enough data Integrations / APIs 8.9(won by default) 345 Not enough data Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching 8.4(won by default) 288 Not enough data Peformance Tracking 8.8(won by default) 309 Not enough data Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 8.4(won by default) 283 Not enough data Sales Forecasting 8.8(won by default) 303 Not enough data Generative AI AI Text Generation 8.5(won by default) 126 Not enough data AI Text Summarization 8.5(won by default) 126 Not enough data Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution 9.2(won by default) 32 Not enough data Multi-step Planning 9.2(won by default) 30 Not enough data Cross-system Integration 9.0(won by default) 28 Not enough data Adaptive Learning 8.9(won by default) 28 Not enough data Natural Language Interaction 9.4(won by default) 29 Not enough data Proactive Assistance 9.0(won by default) 28 Not enough data Decision Making 9.3(won by default) 30 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.4 640 Not enough data Integrated Workflows Task Management 8.7(won by default) 522 Not enough data Email Tracking/Automation 8.5(won by default) 510 Not enough data Calls and Voice 8.1(won by default) 465 Not enough data Other Outreach Options 8.1(won by default) 459 Not enough data CRM Integration 8.9(won by default) 526 Not enough data Calendar 8.4(won by default) 468 Not enough data Shared Records 8.6(won by default) 481 Not enough data Business Process Automation 10.0(won by default) 6 Not enough data Sales Pipeline Management 9.3(won by default) 5 Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.4(won by default) 482 Not enough data Workflow Management 8.7(won by default) 505 Not enough data Workflow Performance 8.7(won by default) 499 Not enough data Sales Coaching and Insights 8.3(won by default) 483 Not enough data Gamification 7.8(won by default) 414 Not enough data AI and Automation Lead Prioritization 8.5(won by default) 463 Not enough data Lead Scoring 8.4(won by default) 471 Not enough data Best Time of Day Scheduling 8.3(won by default) 426 Not enough data Buyer Intelligence 8.0(won by default) 430 Not enough data Machine Learning 7.8(won by default) 416 Not enough data Generative AI AI Text Generation 7.4(won by default) 268 Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 8.3(won by default) 90 Not enough data Multi-step Planning 8.5(won by default) 89 Not enough data Cross-system Integration 8.6(won by default) 88 Not enough data Adaptive Learning 8.4(won by default) 89 Not enough data Natural Language Interaction 8.4(won by default) 89 Not enough data Proactive Assistance 8.2(won by default) 89 Not enough data Decision Making 8.6(won by default) 89 Not enough data Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.9 185 Not enough data Call Analytics Call Recording 8.7(won by default) 133 Not enough data Machine Learning 8.6(won by default) 137 Not enough data Call Analysis 8.7(won by default) 134 Not enough data Lead Qualification 8.9(won by default) 134 Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring 8.7(won by default) 142 Not enough data Speech-to-Text 8.7(won by default) 126 Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization 8.3(won by default) 60 Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution 8.7(won by default) 14 Not enough data Multi-step Planning 9.1(won by default) 15 Not enough data Cross-system Integration 9.3(won by default) 15 Not enough data Adaptive Learning 9.2(won by default) 15 Not enough data Natural Language Interaction 8.8(won by default) 14 Not enough data Proactive Assistance 8.9(won by default) 15 Not enough data Decision Making 9.1(won by default) 15 Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);) 8.4 88 Not enough data Revenue Sourcing and Forecasting Revenue History 8.7(won by default) 69 Not enough data Pipeline Management 8.6(won by default) 72 Not enough data Dashboard Analytics 8.8(won by default) 72 Not enough data Multi-Device Data Visualization 8.6(won by default) 65 Not enough data Data Segmentation 8.6(won by default) 69 Not enough data Predictive Forecasting 8.4(won by default) 60 Not enough data Revenue Operations Cadence 8.2(won by default) 60 Not enough data CRM Data Enrichment Calendar Sync 8.1(won by default) 66 Not enough data Email Activity Capture 8.4(won by default) 64 Not enough data Conversation Intelligence 8.2(won by default) 61 Not enough data Marketing Leads 8.2(won by default) 68 Not enough data Contact Capture 8.5(won by default) 58 Not enough data Account Management Nonengaged Accounts 8.3(won by default) 65 Not enough data Account optimization 8.1(won by default) 66 Not enough data Historical Patterns 8.1(won by default) 62 Not enough data Rep Performance 8.3(won by default) 62 Not enough data Account Engagement 8.7(won by default) 58 Not enough data Historical Win/Loss Patterns 8.4(won by default) 58 Not enough data Agentic AI - Revenue Operations & Intelligence (RO&I) Autonomous Task Execution 8.1(won by default) 24 Not enough data Cross-system Integration 8.5(won by default) 25 Not enough data Adaptive Learning 8.5(won by default) 23 Not enough data Proactive Assistance 8.2(won by default) 23 Not enough data Decision Making 8.4(won by default) 25 Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Field Sales[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 8.6 40 Not enough data Territory Mapping Custom Territory Mapping 8.7(won by default) 31 Not enough data Strategic Selling 8.6(won by default) 29 Not enough data Automatic Rep Assignment 8.4(won by default) 29 Not enough data Route Planning Lead Priority 8.9(won by default) 28 Not enough data Optimized Sales Routes 9.0(won by default) 30 Not enough data Map Directions 9.1(won by default) 31 Not enough data Sales Performance Management Gamification 8.3(won by default) 26 Not enough data Performance Dashboards 8.3(won by default) 29 Not enough data Sales Rep Tracker 9.0(won by default) 29 Not enough data Presentation and Forms Video and Interactive Media 8.0(won by default) 25 Not enough data Digital Contracts 8.2(won by default) 28 Not enough data E-signature 8.5(won by default) 28 Not enough data Additional Functionality Customer History Not enough data Not enough data Document Storage Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Capture Not enough data Not enough data Lead Qualification Not enough data Not enough data Route Optimization Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Third-Party Integration Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data Lead Management Not enough data Not enough data Contact Management Not enough data Not enough data Dispatch Management Not enough data Not enough data Customer Database Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Sales Activity Management Not enough data Not enough data Commission Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Territory Management Not enough data Not enough data GPS Not enough data Not enough data Generative AI Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) 8.3 186 Not enough data Integrations MS Teams Integration 8.1(won by default) 159 Not enough data Email Integration 8.6(won by default) 161 Not enough data Zoom Integration 8.1(won by default) 160 Not enough data Google Meet Integration 8.1(won by default) 159 Not enough data Salesforce Integration 8.9(won by default) 164 Not enough data Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page 8.1(won by default) 154 Not enough data Personalized Links 8.2(won by default) 158 Not enough data Personalized Web Embed 8.3(won by default) 157 Not enough data Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours 8.4(won by default) 158 Not enough data Automatic Updates 8.3(won by default) 158 Not enough data Buffer Times 8.1(won by default) 160 Not enough data Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution 8.5(won by default) 35 Not enough data Multi-step Planning 8.5(won by default) 36 Not enough data Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Sales Planning[Hide 14 FeaturesShow 14 Features](javascript:void(0);) 8.5 204 Not enough data Sales Performance Features - Sales Planning Account Scoring 8.5(won by default) 174 Not enough data Revenue Planning 8.6(won by default) 164 Not enough data Account Segmentation 8.5(won by default) 168 Not enough data Sales Performance 8.7(won by default) 172 Not enough data Sales Forecasting 8.6(won by default) 172 Not enough data Integrations 8.8(won by default) 170 Not enough data Scenario Modeling 8.2(won by default) 163 Not enough data Territory Management - Sales Planning Territory Management 8.6(won by default) 165 Not enough data Territory Planning 8.5(won by default) 171 Not enough data Quota & Capacity Management - Sales Planning Quota Management 8.4(won by default) 167 Not enough data Capacity Management 8.4(won by default) 175 Not enough data Quota Planning 8.4(won by default) 167 Not enough data Agentic AI - Sales Planning Autonomous Task Execution 8.5(won by default) 59 Not enough data Multi-step Planning 8.6(won by default) 57 Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.5 519 Not enough data Agentic AI - Lead Scoring Autonomous Task Execution 7.9(won by default) 56 Not enough data Cross-system Integration 8.2(won by default) 55 Not enough data Adaptive Learning 7.9(won by default) 56 Not enough data Decision Making 8.2(won by default) 57 Not enough data AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity 8.9(won by default) 455 Not enough data Lead Assignment 8.9(won by default) 461 Not enough data Pipeline Acceleration 8.6(won by default) 436 Not enough data Discovery Lead Management 8.9(won by default) 465 Not enough data Scoring/Ranking 8.6(won by default) 455 Not enough data Lead Context 8.6(won by default) 432 Not enough data Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability 8.5(won by default) 419 Not enough data Workflow 8.6(won by default) 441 Not enough data Platform Data Synchronization 8.6(won by default) 431 Not enough data Analysis 8.6(won by default) 432 Not enough data Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.5 1,212 Not enough data Agentic AI - Sales Analytics Autonomous Task Execution 8.4(won by default) 79 Not enough data Cross-system Integration 8.7(won by default) 81 Not enough data Adaptive Learning 8.4(won by default) 80 Not enough data Natural Language Interaction 8.4(won by default) 79 Not enough data Proactive Assistance 8.3(won by default) 80 Not enough data Third-Party Integrations 9.3(won by default) 5 Not enough data CRM Integration 8.3(won by default) 5 Not enough data Data Sourcing Data Sourcing 8.5(won by default) 969 Not enough data Exporting & Sharing Data 8.7(won by default) 998 Not enough data Multi-Device Data Visualization 8.4(won by default) 901 Not enough data Interactive Dashboards 8.7(won by default) 1029 Not enough data Data Segmentation 8.6(won by default) 962 Not enough data Predictive Analytics Lead Scoring 8.4(won by default) 948 Not enough data Opportunity Scoring 8.6(won by default) 963 Not enough data Risk Analysis 8.1(won by default) 855 Not enough data Live Forecasting 8.3(won by default) 895 Not enough data Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.7(won by default) 985 Not enough data Sales Gamification 8.1(won by default) 855 Not enough data Account-Based Analytics 8.6(won by default) 979 Not enough data Activity Tracking 8.8(won by default) 1048 Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.6 222 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 8.6(won by default) 39 Not enough data Natural Language Interaction 8.6(won by default) 40 Not enough data Calling Record Calls 8.5(won by default) 186 Not enough data Generate Location 8.4(won by default) 177 Not enough data Call Types 8.7(won by default) 186 Not enough data Click-to-Call 8.7(won by default) 184 Not enough data Auto Dialer 8.6(won by default) 45 Not enough data Contacts Personalization 8.8(won by default) 177 Not enough data Information Locater 8.7(won by default) 180 Not enough data Record Prospect Data 8.7(won by default) 182 Not enough data Contact Management Not enough data Not enough data Insights Notes 9.1(won by default) 190 Not enough data Daily Summary 8.9(won by default) 183 Not enough data Automated Voicemails 8.3(won by default) 179 Not enough data Automated Emails 8.5(won by default) 189 Not enough data Sorts Prospects 8.4(won by default) 183 Not enough data Automated Note Taking 8.7(won by default) 39 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.7 311 Not enough data Agentic AI - Sales Coaching Multi-step Planning 9.0(won by default) 20 Not enough data Cross-system Integration 8.9(won by default) 20 Not enough data Adaptive Learning 9.1(won by default) 20 Not enough data Decision Making 9.2(won by default) 20 Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base 8.8(won by default) 255 Not enough data Coaching Materials 8.8(won by default) 247 Not enough data Playbook Creation 8.5(won by default) 208 Not enough data Video Record 8.5(won by default) 243 Not enough data Feedback Review 8.8(won by default) 236 Not enough data Scorecard 8.6(won by default) 233 Not enough data Coaching Card 8.6(won by default) 214 Not enough data Leaderboard 8.6(won by default) 201 Not enough data Real-Time Updates 8.8(won by default) 226 Not enough data Notifications 8.9(won by default) 227 Not enough data Competition 8.7(won by default) 199 Not enough data Generative AI AI Text Summarization 7.6(won by default) 69 Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 8.3 446 Not enough data Agentic AI - Sales Enablement Autonomous Task Execution 8.0(won by default) 31 Not enough data Natural Language Interaction 8.0(won by default) 31 Not enough data Proactive Assistance 8.1(won by default) 31 Not enough data Content Management Content Import 8.3(won by default) 350 Not enough data Content Creation 8.1(won by default) 340 Not enough data Templates 8.2(won by default) 326 Not enough data Advanced Search 8.5(won by default) 316 Not enough data Content Library 8.3(won by default) 333 Not enough data Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting 8.7(won by default) 345 Not enough data Alerts 8.4(won by default) 343 Not enough data Account-Based Engagement 8.5(won by default) 225 Not enough data Content Utilization 8.3(won by default) 349 Not enough data Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training 8.3(won by default) 25 Not enough data Sales Coaching 8.3(won by default) 25 Not enough data Sales Onboarding 8.5(won by default) 25 Not enough data Revenue Enablement - Sales Enablement Cross-Functional Alignment 8.3(won by default) 25 Not enough data AI and Automation 8.1(won by default) 25 Not enough data End-to-End Customer Journey Insights 8.6(won by default) 24 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 4 feature categories with incomplete data Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);) Not enough data Not enough data Reports Reports Interface Not enough data Not enough data Steps to Answer Not enough data Not enough data Graphs and Charts Not enough data Not enough data Score Cards Not enough data Not enough data Dashboards Not enough data Not enough data Customizable Reports Not enough data Not enough data Marketing Reports Not enough data Not enough data Sales Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Interactive Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Self Service Calculated Fields Not enough data Not enough data Data Column Filtering Not enough data Not enough data Data Discovery Not enough data Not enough data Search Not enough data Not enough data Collaboration / Workflow Not enough data Not enough data Automodeling Not enough data Not enough data Natural Language Search Not enough data Not enough data Visual Discovery Not enough data Not enough data Data Blending Not enough data Not enough data Data Blending Not enough data Not enough data Advanced Analytics Predictive Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Big Data Services Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Building Reports Data Transformation Not enough data Not enough data Data Modeling Not enough data Not enough data WYSIWYG Report Design Not enough data Not enough data Integration APIs Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Mobile User Support Not enough data Not enough data Customization Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Internationalization Not enough data Not enough data Sandbox / Test Environments Not enough data Not enough data Performance and Reliability Not enough data Not enough data Breadth of Partner Applications Not enough data Not enough data Mobile Access Not enough data Not enough data Metadata Management Not enough data Not enough data Additional Functionality Customizable Branding Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data AI Copilot Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Publishing/Sharing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Strategic Planning Not enough data Not enough data Self Service Data Preparation Not enough data Not enough data Trend Analysis Not enough data Not enough data Text Analysis Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Data Synchronization Not enough data Not enough data Widgets Not enough data Not enough data Benchmarking Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Profitability Analysis Not enough data Not enough data OLAP Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Search/Filter Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Connectors Not enough data Not enough data Multiple Data Sources Not enough data Not enough data Key Performance Indicators Not enough data Not enough data Dashboard Creation Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Data Mining Not enough data Not enough data Forecasting Not enough data Not enough data Ad hoc Query Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Revenue AI Platforms Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Decision Making Not enough data Not enough data Adaptive Learning Not enough data Not enough data Platform - Revenue AI Platforms CRM Data Enrichment 10.0(won by default) 5 Not enough data Customer Data Capture 10.0(won by default) 5 Not enough data Conversation Intelligence Not enough data Not enough data Predictive Forecasting Not enough data Not enough data Actionable Insights Not enough data Not enough data Risk Flagging Not enough data Not enough data Workflow Orchestration Not enough data Not enough data Sales Coaching Not enough data Not enough data Pipeline & Deal Management Not enough data Not enough data User Insights Reviewers' Company Size [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Small-Business(50 or fewer emp.) 20.5% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Small-Business(50 or fewer emp.) 74.3% Mid-Market(51-1000 emp.) 22.6% Enterprise(\> 1000 emp.) 3.1% Small-Business (50 or fewer emp.) 20.5% 74.3% Mid-Market (51-1000 emp.) 45.7% 22.6% Enterprise (\> 1000 emp.) 33.7% 3.1% Reviewers' Industry [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.8% Financial Services 7.0% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.3% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Marketing and Advertising 11.1% Information Technology and Services 7.4% Construction 5.1% Computer Software 4.8% Financial Services 3.6% Other 68.0% FAQs ## Salesforce Sales Cloud vs monday CRM FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Agentforce Sales vs monday CRM? monday CRM stands out for its higher Ease of Use and Setup scores, while Agentforce Sales is favored for its robust reporting and pipeline management capabilities. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | | --- | --- | | 4.4/5 (25,875 reviews) | 4.5/5 (1,537 reviews) | | Mid-Market | Small-Business | | 7.8 | 8.5 | | 8.1 | 8.5 | | Reporting and pipeline visibility | Ease of use and workflow flexibility | ### How do the pricing models of Agentforce Sales and monday CRM compare? monday CRM is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Agentforce Sales. - **Agentforce Sales:** Reviewers frequently cite high licensing and implementation costs as a trade-off, especially for smaller businesses or those scaling up features. - **monday CRM:** In recent reviews, many buyers describe monday CRM as offering good value for its flexibility and automation, though some note that costs can escalate with advanced features and more users. - **Switching reasons:** Reviewers mention switching to monday CRM for its lower perceived cost and easier setup compared to more complex, higher-priced platforms like Agentforce Sales. ### What are the best alternatives to Agentforce Sales and monday CRM? The top 3 alternatives to Agentforce Sales and monday CRM are Clari, Salesloft, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs noted | Reporting and pipeline management | | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | 4.5/5 (1,537 reviews) | Small-Business | Good value, but costs can rise with advanced features | Ease of use and workflow flexibility | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Forecasting and pipeline visibility | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | Ease of use and integration | ### Which CRM features should I prioritize when comparing Agentforce Sales and monday CRM? Buyers should prioritize reporting, automation, ease of use, integrations, and pipeline management when comparing Agentforce Sales and monday CRM. - **Reporting:** Agentforce Sales is frequently cited for robust reporting and dashboards; monday CRM is noted for intuitive dashboards but with 13 all-time mentions of dashboard issues. - **Automation:** Agentforce Sales reviewers highlight AI-powered automation and workflow customization; monday CRM has 74 all-time mentions for time-saving and automation features. - **Ease of Use:** monday CRM leads with 190 all-time mentions for ease of use and an 8.9 Ease of Use score, compared to Agentforce Sales at 8.2. - **Integrations:** Agentforce Sales is praised for integration with tools like Jira and Google Workspace; monday CRM is noted for straightforward integration with Microsoft Teams and SharePoint. - **Pipeline Management:** Both products are cited for pipeline visibility, but Agentforce Sales is specifically mentioned for advanced pipeline and forecasting features. ### What are the pros and cons of Agentforce Sales vs monday CRM? Agentforce Sales is strongest in reporting and pipeline management, while monday CRM excels in ease of use and workflow flexibility. - **Agentforce Sales strengths:** Robust reporting and dashboards, advanced pipeline visibility, AI-powered automation, high customizability, and strong integration with Salesforce ecosystem. - **Agentforce Sales trade-offs:** Steep learning curve, high licensing and implementation costs, complexity for new users, and slower performance in highly customized environments. - **monday CRM strengths:** 190 all-time mentions for ease of use, 80 for features, 79 for efficiency, 74 for time-saving, 62 for task management, and 60 for lead management. Reviewers highlight intuitive dashboards, flexible workflows, and strong automation. - **monday CRM trade-offs:** 78 all-time mentions for missing features, 62 for limited features, 25 for not intuitive, and 13 for dashboard issues. Reviewers note cost escalation with advanced features and complexity at scale. ### Is Agentforce Sales or monday CRM better for small businesses? monday CRM is the better fit for small businesses, as reflected by its largest segment and reviewer sentiment. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers note complexity and higher costs as challenges for smaller businesses. - **monday CRM:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and value for smaller teams. ### Which CRM platform has better integrations? Agentforce Sales and monday CRM are both praised for integrations, with reviewers citing strong support for key business tools. - **Agentforce Sales:** Reviewers mention integrations with Jira, Google Workspace, Outlook, and Slack, emphasizing the value for pipeline management and collaboration. - **monday CRM:** Reviewers highlight integrations with Microsoft Teams, SharePoint, Gmail, Outlook, and Slack, with frequent praise for ease of connecting to other business tools. ### How do Agentforce Sales and monday CRM compare on customer support? monday CRM holds a slight edge in Quality of Support, with an 8.5 score versus Agentforce Sales at 8.1, a difference of 0.4 points. - **Agentforce Sales:** Reviewers describe support as responsive and knowledgeable, though some note slower response times and the need for specialized expertise for advanced issues. - **monday CRM:** Reviewers consistently praise helpful onboarding, fast response times, and accessible support, with several citing positive experiences during setup and ongoing use. ### Which is easier to implement, Agentforce Sales or monday CRM? monday CRM is rated higher for Ease of Setup, with an 8.5 score compared to Agentforce Sales at 7.8, a difference of 0.7 points. - **Agentforce Sales:** Reviewers note that setup can be complex and time-consuming, especially for advanced customizations, but onboarding support is available and appreciated. - **monday CRM:** Reviewers frequently highlight quick and straightforward setup, with many able to configure workflows and boards without extensive technical support. ### Which product has better Reporting? Agentforce Sales is favored for Reporting, with reviewers citing its robust reporting and dashboard capabilities. - **Agentforce Sales:** Reporting is a headline strength in recent reviews, with multiple mentions of customizable dashboards and advanced analytics supporting pipeline and performance tracking. - **monday CRM:** Reviewers note intuitive dashboards and reporting features, but 13 all-time mentions cite dashboard issues and several reviews mention a desire for more advanced reporting options. Alternatives **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **monday CRM Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews)