Microsoft Operations Management Suite Reviews & Product Details

Microsoft Operations Management Suite Overview

What is Microsoft Operations Management Suite?

Gain visibility and control across your hybrid cloud with simplified operations management and security

Microsoft Operations Management Suite Details
Product Description

Gain visibility and control across your hybrid cloud with simplified operations management and security


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,300,495 Twitter followers
LinkedIn® Page
www.linkedin.com
193,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.

Show More
Answer a few questions to help the Microsoft Operations Management Suite community
Have you used Microsoft Operations Management Suite before?
Yes

Microsoft Operations Management Suite Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 96 Microsoft OMS reviews
Popular Mentions
Showing 96 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Microsoft Operations Management Suite?
Write a Review
ServiceNow Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I like the app because of the ease of use and because I can use it on my cell phone. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I dislike about this product (so far). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't need to carry my laptop all the time to use this application, I can use it on my cell phone. So not having to use a laptop is helpful. Review collected by and hosted on G2.com.

Show More
Show Less
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Perfect visibility of your all the apps. Review collected by and hosted on G2.com.

What do you dislike?

Replication time is slightly longer than usual. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SCCM client issue Review collected by and hosted on G2.com.

Show More
Show Less
Manager, HR Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Seamless integration for our employees, they don't have to think about what tool they are using. Review collected by and hosted on G2.com.

What do you dislike?

No issues at this time, I have changed roles so, I am no longer directly using the tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better integration and employee experience. Review collected by and hosted on G2.com.

Show More
Show Less
Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Leveraging the suite allows for the seamless transactions across multiple platforms Review collected by and hosted on G2.com.

What do you dislike?

I like everything! They have done a great job at building a robust system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to have a strong one-stop shop for my business is critical. Review collected by and hosted on G2.com.

Show More
Show Less
Principal Sales Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

I like the inter connectivity of the platform and how everything syncs together. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the usage of it when you take tasks and documents when saved offline. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Team collaboration, team organizations, team forms and tasks. Review collected by and hosted on G2.com.

Show More
Show Less
Application Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

It brings visibility into one place (one work management platform). Review collected by and hosted on G2.com.

What do you dislike?

Cumbersome to configure and maintain, especially during upgrades. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm just the ServiceNow platform owner, so this is a question better suited for the Ops Team. Review collected by and hosted on G2.com.

Show More
Show Less
Director of Service Delivery
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Part of larger Microsoft suite we use. Using similar product allows for better inter-operability and support. Review collected by and hosted on G2.com.

What do you dislike?

Product was difficult to use and adoption was poor within IT. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better monitoring of system critical endpoints etc... Review collected by and hosted on G2.com.

Show More
Show Less
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Limited use in a dev/test capacity, but worked well for our testing Review collected by and hosted on G2.com.

What do you dislike?

Nothing to add here, delays in moving to Production caused by external factors Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing MS products and workstations from an ops perspective Review collected by and hosted on G2.com.

Show More
Show Less
Service Owner, ESM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Excellent interface, good integrations. The product is constantly evolving. Review collected by and hosted on G2.com.

What do you dislike?

Spendy, and licensing model changes frequently Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

monitoring some IaaS and Azure Apps without making modifications to our on-prem SCOM solutions. Review collected by and hosted on G2.com.

Show More
Show Less
Global Service Desk Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The integration with ServiceNow and the ability to automate Review collected by and hosted on G2.com.

What do you dislike?

The Interface is quite basic and clunky to work around Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Change process and starter mover leaver process Review collected by and hosted on G2.com.

Show More
Show Less
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

The monitoring and dashboards of MOM. Also ease of use Review collected by and hosted on G2.com.

What do you dislike?

The cost and the complexity of setup. Of MOM Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Enterprise monitoring, Dashboarding and alerting Review collected by and hosted on G2.com.

Show More
Show Less
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

User face is clear concise and easy to navigate Review collected by and hosted on G2.com.

What do you dislike?

The slow program start up time and hard drive storage space it takes up Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Still in trial mode of use have not solved any issues with it yet Review collected by and hosted on G2.com.

Show More
Show Less
Director, Global Engineering Cloud & Automation Services | Engineering Operation Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Microsoft OMS is very powerful (Maybe too powerful). When you first begin, it is a completely blank canvas. That is fine if you are a painter, but not so much if you are hoping to get something showing up in short order. Review collected by and hosted on G2.com.

What do you dislike?

Way too complex! In looking over the application, I found that I felt like I had to go to a couple of college courses before I was going to get anywhere. There are so many products out there that out of the box start showing some value (minimal, but existent). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're a Microsoft house and are solely using Azure, you might want to tough it out, take classes, and maybe even drop a little coin on professional services to assist with the deployment. If, however, you are using multiple cloud platforms, I'd suggest you do some digging in to alternative solutions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Looking for a tool that provides a broad overview of the current state of operations within our environment. Review collected by and hosted on G2.com.

Show More
Show Less
Arquiteto de software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Shows very clear and direct informations about instrumentation of cloud solutions, infortunelly, I can't offer more comments because I am not the administrator. But the look and feel of application it's very easy. The environment seems to be like Power BI, the design looks very clear and easy to use you can use the interface on mobile as well. Review collected by and hosted on G2.com.

What do you dislike?

Don't see connection to another types of instrumentations, but this can occur because I'm not administrator of this Operations Suite. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It will be usefull when you have Azure applications and need to get instrumentation about it. Including the information about the data load, processor consuming, memmory consuming and how the application behavior affects the machines performance at all. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can measure the load of process when we start data load processing on SQL. Other feature are measuring the information about IIS and how the .Net applications behaviors affects the virtual servers. We have some views about memmory consumption, CPU, HDD read and write, also the network load of applications and transmission of data. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The environment is easy to use and work with. Review collected by and hosted on G2.com.

What do you dislike?

As Microsoft is connected with other types of programs, this one is not really that connected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cloud initiatives, SQL problems, memory comsumption issues, etc. Review collected by and hosted on G2.com.

Show More
Show Less
Senior Test Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Quality, stability, easy to find features. Review collected by and hosted on G2.com.

What do you dislike?

A bit too heavy to start on lower productivity PCs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Team management, test plan creation and sharing. Review collected by and hosted on G2.com.

Show More
Show Less
Consultor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Lo que mejor aporta SC es la integración de sus soluciones, desde empezar con soluciones de más ejecución como VM, CM o DPM a soluciones de monitoreo SCOM a SCSM que ayuda a organizar las operaciones en tiquetes y por último terminar con Orchestrator, que junta todas las piezas para lograr una verdadera automatización de los procesos. Review collected by and hosted on G2.com.

What do you dislike?

Las consolas de administración no tienen el mejor diseño, además la creación de dashboards o reportes no es la más amigable.

Por ejemplo SCOM aunque trae muchos datos, se queda corto en la simplicidad de creación de dashborads. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Se necesita tener conocimiento de infraestructura para poder hacer un filtrado de alertas Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Administración de la infraestructura, además del diseño de servicios y monitoreo de los mismos.

Integración del sistema de HelpDesk y resolución de incidentes. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The enterprise solution software by Microsoft was a great value add due to its ability to leverage internal subproject operations in full compliance with all relevant intracorporate operational mechanisms. Review collected by and hosted on G2.com.

What do you dislike?

At times, the software was layered and complex to the point of being difficult to train for; an integrated hub module for handling meta training tasks for new users would have been appreciated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend using the software at least as a pilot in order to effectively and quickly manage all internal account management tasks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company is first and foremost realizing the added value of increased operational efficiency with regard to most of our internal control mechanisms. Review collected by and hosted on G2.com.

Show More
Show Less
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It offered help and assistance if you have a particular issue. Review collected by and hosted on G2.com.

What do you dislike?

Not enough resources as needed for work related reasons Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Offer more professional resources within suite edition Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing assignments/tasks in dev ops team Review collected by and hosted on G2.com.

Show More
Show Less
Account Manager
Computer Hardware
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

How easy it is. And if I have a question on how to do something, it is only a youtube video away. Review collected by and hosted on G2.com.

What do you dislike?

The cost. I wish there was a way that I could see all of the things that it could do rather trial and error Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My workflow. Review collected by and hosted on G2.com.

Show More
Show Less
Human Services Assistant III
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of use and consistency in the programs. Familiarity makes it easy to get the job done. Review collected by and hosted on G2.com.

What do you dislike?

Lack of web based use, more templates and options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I don't have any recommendations for others considering Microsoft Operations Management Suite. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Record keeping and organization for the agency which in turn helps out production and the way we run our business. I like the fact that the software is predictable and it's ease of use. Review collected by and hosted on G2.com.

Show More
Show Less
CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Centralized and it helps to integrated cloud logs like OSM that is part of azure portal Review collected by and hosted on G2.com.

What do you dislike?

It is expensive Microsoft product and window focused. Had to use red hat satellite for Linux operating systems Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralized logging across on prem and cloud Review collected by and hosted on G2.com.

Show More
Show Less
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Allows organizations both small and large to make sound operational decisions. Additionally alerts are sent to managers via text making the job easier for those on the go. Review collected by and hosted on G2.com.

What do you dislike?

Not all are familiar with the product making the learning curve rather high for those entry level associations and "old" school IT gurus. Everyone should approach this application as newbies allowing everyone to grow and learn easily together. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Seek help when needed, ask questions in the beginning phases, and implement with a helping hand. Microsoft Operations Management Suite is here to make your business security and ability across the organization feasible when other could not. Allow MOMS to help make a difference in your productivity whether you are in the office or on the go. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security threats are typically a second guess issue until a third-party sends an alert. MOMS allows managers to be proactive on threats both minimal and extreme, giving managers the ability to approach the issue right away. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great Management Operations tool which has a great and simple user-friendly UI. Review collected by and hosted on G2.com.

What do you dislike?

Expensive in the Amount when used on large scale. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make it more affordable for larger scale. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer and client relationship management tool. Review collected by and hosted on G2.com.

Show More
Show Less
AL
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The fact that we’re a MS shop and it integrates with our other applications Review collected by and hosted on G2.com.

What do you dislike?

I’m not crazy about some of the features that are lacking. It’s doesn’t always give me the flexibility I need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to make better business decisions and keep operations more efficient. Review collected by and hosted on G2.com.

Show More
Show Less