It brings visibility into one place (one work management platform). Review collected by and hosted on G2.com.
Cumbersome to configure and maintain, especially during upgrades. Review collected by and hosted on G2.com.
Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Under 1 month | Tied most common |
| 3–6 months | Tied most common |
| 6–12 months | Also reported |
| 1–3 months | Less common |
| Never | Also reported |
It brings visibility into one place (one work management platform). Review collected by and hosted on G2.com.
Cumbersome to configure and maintain, especially during upgrades. Review collected by and hosted on G2.com.
Part of larger Microsoft suite we use. Using similar product allows for better inter-operability and support. Review collected by and hosted on G2.com.
Product was difficult to use and adoption was poor within IT. Review collected by and hosted on G2.com.

Limited use in a dev/test capacity, but worked well for our testing Review collected by and hosted on G2.com.
Nothing to add here, delays in moving to Production caused by external factors Review collected by and hosted on G2.com.
Excellent interface, good integrations. The product is constantly evolving. Review collected by and hosted on G2.com.
Spendy, and licensing model changes frequently Review collected by and hosted on G2.com.
The integration with ServiceNow and the ability to automate Review collected by and hosted on G2.com.
The Interface is quite basic and clunky to work around Review collected by and hosted on G2.com.

The monitoring and dashboards of MOM. Also ease of use Review collected by and hosted on G2.com.
The cost and the complexity of setup. Of MOM Review collected by and hosted on G2.com.
User face is clear concise and easy to navigate Review collected by and hosted on G2.com.
The slow program start up time and hard drive storage space it takes up Review collected by and hosted on G2.com.

Microsoft OMS is very powerful (Maybe too powerful). When you first begin, it is a completely blank canvas. That is fine if you are a painter, but not so much if you are hoping to get something showing up in short order. Review collected by and hosted on G2.com.
Way too complex! In looking over the application, I found that I felt like I had to go to a couple of college courses before I was going to get anywhere. There are so many products out there that out of the box start showing some value (minimal, but existent). Review collected by and hosted on G2.com.

Shows very clear and direct information about instrumentation of cloud solutions. Unfortunately, I can't offer more comments because I am not the administrator. But the look and feel of the application is very easy. The environment seems to be like Power BI, the design looks very clear and easy to use, and you can use the interface on mobile as well. Review collected by and hosted on G2.com.
Don't see connection to other types of instrumentation, but this can occur because I'm not the administrator of this Operations Suite. Review collected by and hosted on G2.com.
The environment is easy to use and work with. Review collected by and hosted on G2.com.
As Microsoft is connected with other types of programs, this one is not really that connected. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
4 months
24 months
24%