# Top 10 Microsoft 365 for Jira -... Alternatives & Competitors (9)4.8 out of 5 Microsoft 365 for Jira - Outlook Email, Teams, Calendar is one of the most-searched tools in the Other IT Management Software category on G2. Other IT Management Software is used by teams seeking user friendly, powerful platforms with features like ticket assignment and ai text summarization, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Microsoft 365 for Jira - Outlook Email, Teams, Calendar is [NinjaOne](https://www.g2.com/products/ninjaone/reviews), rated ~4.7 stars on G2 from 4954+ reviewers. It is frequently praised for automation and remote access. Other well-known alternatives to Microsoft 365 for Jira - Outlook Email, Teams, Calendar are: - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – known for incident management and efficiency (G2 star rating ~4.5) - [Freshservice](https://www.g2.com/products/freshservice/reviews) – highly rated for automation and ticketing system (G2 star rating ~4.6) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) – offers automation and ticket management (G2 star rating ~4.3) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) – best suited for teams that need ticketing system and asset management (G2 star rating ~4.3) Browse top options below. Based on G2 review data, Microsoft 365 for Jira - Outlook Email, Teams, Calendar is most commonly used in industries like [Other IT Management Software](https://www.g2.com/categories/other-it-management), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk). Compare user ratings by vertical to find the best fit. [Get Price](/products/microsoft-365-for-jira-outlook-email-teams-calendar/software_advice_form_fill/new) ## Top 10 Alternatives to Microsoft 365 for Jira - Outlook Email, Teams, Calendar Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Microsoft 365 for Jira - Outlook Email, Teams, Calendar stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer & Network Security, and Computer Software, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") ](https://www.g2.com/products/ninjaone/reviews) [ NinjaOne ](https://www.g2.com/products/ninjaone/reviews) By [NinjaOne](https://www.g2.com/sellers/ninjaone) [ 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews#reviews) Product Description NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to Microsoft 365 for Jira - Outlook Email, Teams, Calendar, NinjaOne is: Better at support Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools)[ Incident Management ](/categories/incident-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) By [ServiceNow](https://www.g2.com/sellers/servicenow) [ 4.5/5(1,948) ](https://www.g2.com/products/servicenow-it-service-management/reviews#reviews) Product Description ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools)[ Incident Management ](/categories/incident-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") ](https://www.g2.com/products/freshservice/reviews) [ Freshservice ](https://www.g2.com/products/freshservice/reviews) By [Freshworks](https://www.g2.com/sellers/freshworks) [ 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews#reviews) Product Description Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to Microsoft 365 for Jira - Outlook Email, Teams, Calendar, Freshservice is: Better at support Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools)[ Incident Management ](/categories/incident-management) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") ](https://www.g2.com/products/jira-service-management/reviews) [ Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews) By [Atlassian](https://www.g2.com/sellers/atlassian) [ 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews#reviews) Product Description Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools)[ Incident Management ](/categories/incident-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/016f9502a5c1407463f90a3d5b7704ac/solarwinds-service-desk.png "Product Avatar Image") ](https://www.g2.com/products/solarwinds-service-desk/reviews) [ SolarWinds Service Desk ](https://www.g2.com/products/solarwinds-service-desk/reviews) By [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) [ 4.3/5(786) ](https://www.g2.com/products/solarwinds-service-desk/reviews#reviews) Product Description SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools)[ Incident Management ](/categories/incident-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image") ](https://www.g2.com/products/clickup/reviews) [ ClickUp ](https://www.g2.com/products/clickup/reviews) By [ClickUp](https://www.g2.com/sellers/clickup) [ 4.6/5(13,676) ](https://www.g2.com/products/clickup/reviews#reviews) Product Description ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) By [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere) [ 4.5/5(5,622) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews#reviews) Product Description Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise. Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") ](https://www.g2.com/products/atera/reviews) [ Atera ](https://www.g2.com/products/atera/reviews) By [Atera](https://www.g2.com/sellers/atera) [ 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews#reviews) Product Description Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to Microsoft 365 for Jira - Outlook Email, Teams, Calendar, Atera is: Better at support Categories in common with Microsoft 365 for Jira -...: [ IT Service Management (ITSM) Tools ](/categories/it-service-management-itsm-tools) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") ](https://www.g2.com/products/pagerduty/reviews) [ PagerDuty ](https://www.g2.com/products/pagerduty/reviews) By [PagerDuty](https://www.g2.com/sellers/pagerduty) [ 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews#reviews) Product Description PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. Categories in common with Microsoft 365 for Jira -...: [ Incident Management ](/categories/incident-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/75612f6f59f8fd888f1e80113be4a326/xmatters.jpg "Product Avatar Image") ](https://www.g2.com/products/xmatters/reviews) [ xMatters ](https://www.g2.com/products/xmatters/reviews) By [Everbridge](https://www.g2.com/sellers/everbridge) [ 4.5/5(786) ](https://www.g2.com/products/xmatters/reviews#reviews) Product Description xMatters is an intelligent communications platform that connects insights from any system to the people that matter. Reviewers say compared to Microsoft 365 for Jira - Outlook Email, Teams, Calendar, xMatters is: Better at support Categories in common with Microsoft 365 for Jira -...: [ Incident Management ](/categories/incident-management) ## Microsoft 365 for Jira - Outlook Email, Teams, Calendar Alternatives FAQs Generated using AI ### How does Microsoft 365 for Jira -... compare to NinjaOne? According to G2 data, [Microsoft 365 for Jira -...](https://www.g2.com/products/microsoft-365-for-jira-outlook-email-teams-calendar/reviews) holds a slightly higher average rating of 4.8/5 across 9 reviews compared to NinjaOne's 4.7/5 from 4,313 reviews, indicating strong satisfaction for both but with a much larger sample size favoring NinjaOne. Microsoft 365 for Jira scores higher in meeting requirements (9.8 vs 9.0) and usability (9.6 vs 9.1), as well as ease of setup (9.7 vs 9.1), reflecting its strength in integration with Outlook, Teams, and Calendar for streamlined task and communication management within Jira workflows. NinjaOne, however, leads in support (9.1 vs 9.0) and ease of doing business (9.4), with a broader feature set including access management, IT service management tools, and performance logging, which Microsoft 365 for Jira lacks. User reviews highlight Microsoft 365 for Jira's seamless integration with Microsoft tools, improving collaboration and task tracking directly from Outlook and Teams. NinjaOne's reviews emphasize ease of use, extensive automation, reliable remote access, and comprehensive patch management, with 1,373 mentions of ease of use and 867 mentions of remote access. NinjaOne also offers a more extensive IT management platform with features like ITSM and policy dictation absent in Microsoft 365 for Jira. Overall, Microsoft 365 for Jira excels in specialized integration and task management within Microsoft ecosystems, while NinjaOne provides a more comprehensive, scalable IT management solution favored for its automation, remote capabilities, and broader feature set, supported by a significantly larger user base and review volume. ### What are the best alternatives to Microsoft 365 for Jira -...? The best alternatives to Microsoft 365 for Jira, which holds a 4.8-star rating from 9 reviews, include [NinjaOne](https://www.g2.com/products/ninjaone/reviews) (4.7/5 with 4,313 reviews), [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) (4.5/5 with 1,870 reviews), [Freshservice](https://www.g2.com/products/freshservice/reviews) (4.6/5 with 1,336 reviews), and [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) (4.3/5 with 987 reviews). These alternatives are highly rated and widely reviewed, indicating strong market presence and user satisfaction. ### What features do alternatives offer that Microsoft 365 for Jira -... does not? Alternatives such as NinjaOne, ServiceNow IT Service Management, Freshservice, and Jira Service Management offer features that Microsoft 365 for Jira does not, including native Access Management, IT Service Management (ITSM) tools, Performance Logging, and Policy Dictation. Additionally, ServiceNow and Freshservice provide AI Text Generation and proactive assistance capabilities that are absent in Microsoft 365 for Jira. ### Which Other IT Management tools do reviewers recommend instead of Microsoft 365 for Jira -...? Reviewers recommend [NinjaOne](https://www.g2.com/products/ninjaone/reviews) and [Freshservice](https://www.g2.com/products/freshservice/reviews) over Microsoft 365 for Jira due to superior customer support, ease of use, and comprehensive feature sets. NinjaOne is praised for its intuitive dashboard, automation, and reliable remote access, supported by 1,373 mentions of ease of use and 733 mentions of customer support. Freshservice is favored for its user-friendly interface, powerful automation, and quick implementation, with 229 mentions of ease of use and 67 mentions of customer support. Additionally, [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) is recognized for its robust automation, AI capabilities, and integration features, while [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) is valued for its customizable workflows and seamless integration within the Atlassian ecosystem. ### Why do users choose NinjaOne over Microsoft 365 for Jira -...? Users choose [NinjaOne](https://www.g2.com/products/ninjaone/reviews) over Microsoft 365 for Jira -... primarily for its comprehensive IT management capabilities and ease of use. With 4,313 reviews and a 4.7-star rating, NinjaOne is praised for its extensive automation features (820 mentions), reliable remote access (867 mentions), and strong patch management (609 mentions), which streamline IT operations and reduce manual workload. NinjaOne offers features not available in Microsoft 365 for Jira, such as access management, IT service management tools, and performance logging, making it a more complete endpoint management platform. Its support scores slightly higher (9.1 vs 9.0), and users appreciate the ease of doing business (9.4), reflecting positive experiences with customer service and account management. Reviewers frequently cite NinjaOne's intuitive UI (724 mentions), fast deployment (450 mentions), and integration capabilities (482 mentions) as key reasons for adoption. Switching reasons include NinjaOne's broader feature set, better pricing value, faster performance, and more responsive support. Users also highlight NinjaOne's ability to consolidate multiple IT tools into a single platform, improving operational efficiency and visibility. These factors collectively drive preference for NinjaOne among IT professionals seeking a robust, scalable, and user-friendly IT management solution. ### Explore Articles [ Which aviation MRO software streamlines complex maintenance workflows for small helicopter teams? ](https://www.g2.com/discussions/which-aviation-mro-software-streamlines-complex-maintenance-workflows-for-small-helicopter-teams) [ What civil engineering design platforms give project engineers the best mobile access for reviewing drawings and markups on site without carrying a laptop to the field? ](https://www.g2.com/discussions/what-civil-engineering-design-platforms-give-project-engineers-the-best-mobile-access-for-reviewing-drawings-and-markups-on-site-without-carrying-a-laptop-to-the-field) [ Top-rated container security platforms for large enterprises ](https://www.g2.com/discussions/what-are-the-top-rated-container-security-platforms-for-large-enterprises) [ Adobe Acrobat Reader vs Foxit PDF Reader for a mid-market team comparing file reader software for high document volumes: which handles daily reading workflows without the compliance and cost overhead? ](https://www.g2.com/discussions/adobe-acrobat-reader-vs-foxit-pdf-reader-for-a-mid-market-team-comparing-file-reader-software-for-high-document-volumes-which-handles-daily-reading-workflows-without-the-compliance-and-cost-overhead) [ Is Mediafly worth it as a value selling tool for an enterprise sales team that needs both value messaging and content management in one platform, or does a standalone ROI tool like ValueCore cover the essentials? ](https://www.g2.com/discussions/is-mediafly-worth-it-as-a-value-selling-tool-for-an-enterprise-sales-team-that-needs-both-value-messaging-and-content-management-in-one-platform-or-does-a-standalone-roi-tool-like-valuecore-cover-the-essentials) [ What is the most affordable translation management software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-translation-management-software-for-smbs) ### Spotlight Categories [ SMS Marketing Software ](https://www.g2.com/categories/sms-marketing) [ Conversation Intelligence Software ](https://www.g2.com/categories/conversation-intelligence) [ Expense Management Software ](https://www.g2.com/categories/expense-management)