1. [Home](https://www.g2.com/) 2. ... 3. [AIOps Tools](https://www.g2.com/categories/aiops-platforms) 4. [Mezmo Discussions](https://www.g2.com/products/mezmo/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_41e029be5bd7ae83c9ae6b2c7ffd02d2/mezmo.png "Product Avatar Image") ](/products/mezmo/reviews) [ Mezmo ](/products/mezmo/reviews) (224)4.6/5 Mezmo built an AI SRE agent that helps SRE and platform teams manage production environments with greater context, control, and trust. It supports autonomous incident detection, investigates incidents, identifies likely root causes, generates post-mortems, and turns repeatable operations work into governed agentic workflows on-call teams can rely on. The agent runs on AURA, Mezmo’s open-source agent harness, and is grounded by Mezmo’s real-time telemetry pipeline. Together, they give the agent task-ready context from logs, metrics, and traces instead of raw data dumps. Mezmo keeps production AI inspectable and controlled. Teams can connect their own models, integrate existing tools through MCP, run workflows on their own infrastructure, and audit every plan, prompt, and tool call. Mezmo is built for SRE and platform teams that want to bring AI into production operations without giving up control, context, or trust. Show More * * * ### 74.0 Nps Score Already have Mezmo? ### All Mezmo Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Is LogDNA open source? ](/discussions/is-logdna-open-source) Is LogDNA open source? [ Log Analysis Software ](https://www.g2.com/tags/log-analysis-software)[ Log Monitoring Software ](https://www.g2.com/tags/log-monitoring-software)[ Enterprise Monitoring Software ](https://www.g2.com/tags/enterprise-monitoring-software)[ Cloud Infrastructure Monitoring Software ](https://www.g2.com/tags/cloud-infrastructure-monitoring-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.&title=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mezmo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss%0aAsk+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.) 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[ Log Analysis Software ](https://www.g2.com/tags/log-analysis-software)[ Log Monitoring Software ](https://www.g2.com/tags/log-monitoring-software)[ Enterprise Monitoring Software ](https://www.g2.com/tags/enterprise-monitoring-software)[ Cloud Infrastructure Monitoring Software ](https://www.g2.com/tags/cloud-infrastructure-monitoring-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.&title=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mezmo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss%0aAsk+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.) 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I want to gain equity. not for me but for other people because that's the kind of rich I lust More Options - [ # how does log DNA sustain it self whilst being absolutely free ](/discussions/how-does-log-dna-sustain-it-self-whilst-being-absolutely-free) I would want to understand how logDNA sustains itself whilst being free because I want to know how one can provide such a effective service for free. 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[Brendan S.](https://www.g2.com/users/2c2a65aa-80f0-4ba9-88ec-f188ebd73e9c "Brendan S.") • over 6 years ago More Options - [ # Only allow certain users to access tags, apps, etc. ](/discussions/25006-only-allow-certain-users-to-access-tags-apps-etc) In Papertrail I could setup certain users to view certain logs but that doesn't seem possible in LogDNA [ Log Analysis Software ](https://www.g2.com/tags/log-analysis-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.&title=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Mezmo+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Mezmo+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmezmo%2Fdiscuss%0aAsk+Mezmo+questions+and+get+answers+from+expert+users+in+our+Mezmo+Discussions+section.) 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[Michael H.](https://www.g2.com/users/ece0afda-f63e-4369-a10a-552bc4c2af07 "Michael H.") • almost 7 years ago Sr. Developer/Analyst at Calfee, Halter & Griswold LLP Sr. Developer/Analyst at Calfee, Halter & Griswold LLP More Options - [ # Is there a way to avoid false negatives from a variably-running process? ](/discussions/is-there-a-way-to-avoid-false-negatives-from-a-variably-running-process) I have a once-a-day process that logs completion, and a LogDNA warning if it's missing. However, it runs for different amounts of time (varying by seconds), so I will get a false negative that it didn't run on days when it runs longer. Is there a way to avoid that? 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CTO and co-founder 1 pt 4 SH Loading... ### [Simon H.](https://www.g2.com/users/964153af-01d8-42a2-a238-6cf0f3583609 "Simon H.") Software Engineer 1 pt 5 ![Shashidhar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashidhar V.") SV Loading... ### [Shashidhar V.](https://www.g2.com/users/b4713386-e83c-4cad-8123-7f6d007c937d "Shashidhar V.") Sr QA Engineer 1 pt