Medallia Concierge Reviews & Product Details

I like that simple questions and answers can be given and received through Medallia. It saves the time that a phone call takes. Review collected by and hosted on G2.com.

I have not seen any downsides to Medallia, so far. It provides a great way to communicate with clients without calling them. Review collected by and hosted on G2.com.

Easy, quick communication with guests and owners. Review collected by and hosted on G2.com.

Bogs down and is slow to respond at times and you have to wait for your message to actually send. Review collected by and hosted on G2.com.

I love that clients can text in real time and we are able to respond as the entire firm, and not just an individual so anyone can step in and help. Review collected by and hosted on G2.com.

Nothing yet, it is a great platform and very easy to use. Review collected by and hosted on G2.com.

Zingle makes it easy to communicate with claimants via text message. We can use one phone number to text our clients, and we are able to assign clients to different caseworkers. Having one number makes it easier for everyone to collaborate and help each other, since we all have the same access. Review collected by and hosted on G2.com.

The only thing I would suggest is to make adding/deleting contacts easier. Review collected by and hosted on G2.com.

The website is easy to navigate. I do not believe that I have ever experienced any glitches. Review collected by and hosted on G2.com.

The iPhone app is not as quick as the web browser, and similarly is not as quick as other iPhone apps, so I image it has something to do with the Zingle software. Review collected by and hosted on G2.com.

It is easy to community with clients and helpful that it allows for writing prompts. Review collected by and hosted on G2.com.

The connection of zingle takes forever to load at times. Review collected by and hosted on G2.com.

I like how Zingle is an all-in-one platform for reaching multiple clients at once. The templates feature also saves us plenty of time as a team. Review collected by and hosted on G2.com.

I dislike how you can't change the notification sound. I wish there were multiple options. Review collected by and hosted on G2.com.

Zingle is great for communicating with clients. Review collected by and hosted on G2.com.

Zingle loses connection with our wifi about 3 times a day. Review collected by and hosted on G2.com.

Easy to use-cannot really say much more about it. Review collected by and hosted on G2.com.

Search function is difficult if not impossible to use Review collected by and hosted on G2.com.

The simplicity of the interface. Able to customize for the most unique of situations. Review collected by and hosted on G2.com.

Unfortunately they did not integrate with Salesforce when we switched to another CRM so we had to part ways. Review collected by and hosted on G2.com.