Link copied to clipboard # Medallia Concierge vs Trumpia Comparison - What are their main differences? Share [ Export ](/compare/medallia-concierge/trumpia/export.csv) Medallia ConciergeTrumpia[+ Add Product](#) Pricing **Medallia Concierge** No pricing available **Trumpia** Free Trial **Free Trial** ยท Free Trial **Pricing Insights** from reviews Time to Implement **Medallia Concierge** Not enough reviews yet **Trumpia** 1 month Based on 14 responses Return on Investment **Medallia Concierge** Not enough reviews yet **Trumpia** 15 months Based on 12 responses Perceived Cost **Medallia Concierge** Not enough reviews yet **Trumpia** $$$$$ Average Discount **Medallia Concierge** Not enough reviews yet **Trumpia** 9% ![Medallia Concierge](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c3c0bd945ad71fd056e50b49c01b4d34/medallia-concierge.png "Medallia Concierge") ![Trumpia](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d3be88b08c163c3ba188d2faf124758f/trumpia.png "Trumpia") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Medallia Concierge** Not enough data **Trumpia** [ Customer Support (4) ](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519646&qs=pros-and-cons#reviews)[ Ease of Use (4) ](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=1519668&qs=pros-and-cons#reviews)[ Difficult Setup (2) ](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306224&qs=pros-and-cons#reviews)[ Downtime Issues (1) ](https://www.g2.com/products/trumpia/reviews?filters%5Bsentiment_snippet%5D=2306231&qs=pros-and-cons#reviews) Screenshots **Medallia Concierge** No screenshot available **Trumpia** ![Trumpia screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1378818/image-2024-05-02T00-25-02-934Z.png) **Ratings** from reviews Meets Requirements **Medallia Concierge** 9.0 9.013 **Trumpia** 9.1 9.148 Ease of Use **Medallia Concierge** 10.0 10.013 **Trumpia** 8.2 8.248 Ease of Setup **Medallia Concierge** 9.4 9.46 **Trumpia** 8.3 8.341 Ease of Admin **Medallia Concierge** 10.0 10.06 **Trumpia** 8.4 8.437 Quality of Support **Medallia Concierge** 9.4 9.413 **Trumpia** 9.1 9.148 Has the product been a good partner in doing business? **Medallia Concierge** 10.0 10.06 **Trumpia** 9.1 9.136 Product Direction (% positive) **Medallia Concierge** 7.9 7.911 **Trumpia** 7.5 7.546 **Features** ratings from reviews Conversational Support 8.0 5 Not enough data SMS Marketing Not enough data 7.4 7 Mobile Marketing Not enough data 7.5 16 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 71.4% Mid-Market(51-1000 emp.) 28.6% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 71.4% Mid-Market(51-1000 emp.) 28.6% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 47.3% Mid-Market(51-1000 emp.) 34.5% Enterprise(\> 1000 emp.) 18.2% Small-Business(50 or fewer emp.) 47.3% Mid-Market(51-1000 emp.) 34.5% Enterprise(\> 1000 emp.) 18.2% **Reviewers' Industry** [![Medallia Concierge](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c3c0bd945ad71fd056e50b49c01b4d34/medallia-concierge.png "Medallia Concierge")](https://www.g2.com/products/medallia-concierge/reviews) Medallia Concierge Law Practice 28.6% Legal Services 21.4% Hospitality 21.4% Real Estate 7.1% Non-Profit Organization Management 7.1% Other 14.3% [![Trumpia](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d3be88b08c163c3ba188d2faf124758f/trumpia.png "Trumpia")](https://www.g2.com/products/trumpia/reviews) Trumpia Marketing and Advertising 12.7% Hospital & Health Care 7.3% Retail 7.3% Financial Services 7.3% Higher Education 5.5% Other 60.0% Alternatives **Medallia Concierge Alternatives** ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub") [ Service Hub ](/products/hubspot-service-hub/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) **Trumpia Alternatives** ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact") [ Constant Contact ](/products/constant-contact/reviews) ![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly") [ Textedly ](/products/textedly/reviews) ![EZ Texting](https://images.g2crowd.com/uploads/product/hd_favicon/2ce0a035c97046a262711add6cb35797/ez-texting.svg "EZ Texting") [ EZ Texting ](/products/ez-texting/reviews) ![Vibes](https://images.g2crowd.com/uploads/product/hd_favicon/127e32ca57007f2bbc422a73dc99df47/vibes.svg "Vibes") [ Vibes ](/products/vibes/reviews) ## Medallia Concierge vs Trumpia When assessing the two solutions, reviewers found Medallia Concierge easier to use, set up, and administer. Reviewers also preferred doing business with Medallia Concierge overall. - Reviewers felt that Trumpia meets the needs of their business better than Medallia Concierge. - When comparing quality of ongoing product support, reviewers felt that Medallia Concierge is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Medallia Concierge over Trumpia.