# Top 10 Matrix42 FastViewer Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 84 Looking for alternatives or competitors to Matrix42 FastViewer? Remote Support Software is a widely used technology, and many people are seeking popular, high quality software solutions with presentations, whiteboarding, and hand raising. Other important factors to consider when researching alternatives to Matrix42 FastViewer include screen sharing and features. The best overall Matrix42 FastViewer alternative is TeamViewer. Other similar apps like Matrix42 FastViewer are Zoho Assist, Action1, ScreenConnect, and NinjaOne. Matrix42 FastViewer alternatives can be found in [Remote Support Software](https://www.g2.com/categories/remote-support) but may also be in [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) or [Patch Management Software](https://www.g2.com/categories/patch-management). ## Best Paid & Free Alternatives to Matrix42 FastViewer - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - [Action1](https://www.g2.com/products/action1/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) ## Top 10 Alternatives to Matrix42 FastViewer Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Matrix42 FastViewer stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Hospitality, and Marketing and Advertising, and find the best product for your business. ### 1. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) By TeamViewer **Average Rating:** 4.5/5 **Total Reviews:** 3,992 Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere. Reviewers say compared to Matrix42 FastViewer, TeamViewer is: - Easier to set up - Easier to admin - Easier to do business with Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs TeamViewer](https://www.g2.com/compare/matrix42-fastviewer-vs-teamviewer) **Compare TeamViewer with other alternatives:** - [TeamViewer vs Zoho Assist](https://www.g2.com/compare/teamviewer-vs-zoho-assist) - [TeamViewer vs Action1](https://www.g2.com/compare/action1-vs-teamviewer) - [TeamViewer vs ScreenConnect](https://www.g2.com/compare/screenconnect-vs-teamviewer) - [TeamViewer vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-teamviewer) - [TeamViewer vs RemotePC](https://www.g2.com/compare/remotepc-vs-teamviewer) - [TeamViewer vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-teamviewer) - [TeamViewer vs AnyDesk](https://www.g2.com/compare/anydesk-vs-teamviewer) - [TeamViewer vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-teamviewer) - [TeamViewer vs ISL Online](https://www.g2.com/compare/isl-online-vs-teamviewer) ### 2. [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) By Zoho **Average Rating:** 4.7/5 **Total Reviews:** 702 Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you. Reviewers say compared to Matrix42 FastViewer, Zoho Assist is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs Zoho Assist](https://www.g2.com/compare/matrix42-fastviewer-vs-zoho-assist) **Compare Zoho Assist with other alternatives:** - [Zoho Assist vs TeamViewer](https://www.g2.com/compare/teamviewer-vs-zoho-assist) - [Zoho Assist vs Action1](https://www.g2.com/compare/action1-vs-zoho-assist) - [Zoho Assist vs ScreenConnect](https://www.g2.com/compare/screenconnect-vs-zoho-assist) - [Zoho Assist vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-zoho-assist) - [Zoho Assist vs RemotePC](https://www.g2.com/compare/remotepc-vs-zoho-assist) - [Zoho Assist vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-zoho-assist) - [Zoho Assist vs AnyDesk](https://www.g2.com/compare/anydesk-vs-zoho-assist) - [Zoho Assist vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-zoho-assist) - [Zoho Assist vs ISL Online](https://www.g2.com/compare/isl-online-vs-zoho-assist) ### 3. [Action1](https://www.g2.com/products/action1/reviews) By Action1 **Average Rating:** 4.9/5 **Total Reviews:** 1,071 Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC and ISO 7001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Reviewers say compared to Matrix42 FastViewer, Action1 is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs Action1](https://www.g2.com/compare/action1-vs-matrix42-fastviewer) **Compare Action1 with other alternatives:** - [Action1 vs TeamViewer](https://www.g2.com/compare/action1-vs-teamviewer) - [Action1 vs Zoho Assist](https://www.g2.com/compare/action1-vs-zoho-assist) - [Action1 vs ScreenConnect](https://www.g2.com/compare/action1-vs-screenconnect) - [Action1 vs NinjaOne](https://www.g2.com/compare/action1-vs-ninjaone) - [Action1 vs RemotePC](https://www.g2.com/compare/action1-vs-remotepc) - [Action1 vs LogMeIn Resolve](https://www.g2.com/compare/action1-vs-logmein-resolve) - [Action1 vs AnyDesk](https://www.g2.com/compare/action1-vs-anydesk) - [Action1 vs Datto RMM](https://www.g2.com/compare/action1-vs-datto-rmm) - [Action1 vs ISL Online](https://www.g2.com/compare/action1-vs-isl-online) ### 4. [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) By ConnectWise **Average Rating:** 4.7/5 **Total Reviews:** 503 ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings. Reviewers say compared to Matrix42 FastViewer, ScreenConnect is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs ScreenConnect](https://www.g2.com/compare/matrix42-fastviewer-vs-screenconnect) **Compare ScreenConnect with other alternatives:** - [ScreenConnect vs TeamViewer](https://www.g2.com/compare/screenconnect-vs-teamviewer) - [ScreenConnect vs Zoho Assist](https://www.g2.com/compare/screenconnect-vs-zoho-assist) - [ScreenConnect vs Action1](https://www.g2.com/compare/action1-vs-screenconnect) - [ScreenConnect vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-screenconnect) - [ScreenConnect vs RemotePC](https://www.g2.com/compare/remotepc-vs-screenconnect) - [ScreenConnect vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-screenconnect) - [ScreenConnect vs AnyDesk](https://www.g2.com/compare/anydesk-vs-screenconnect) - [ScreenConnect vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-screenconnect) - [ScreenConnect vs ISL Online](https://www.g2.com/compare/isl-online-vs-screenconnect) ### 5. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 4,316 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to Matrix42 FastViewer, NinjaOne is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [Matrix42 FastViewer vs NinjaOne](https://www.g2.com/compare/matrix42-fastviewer-vs-ninjaone) **Compare NinjaOne with other alternatives:** - [NinjaOne vs TeamViewer](https://www.g2.com/compare/ninjaone-vs-teamviewer) - [NinjaOne vs Zoho Assist](https://www.g2.com/compare/ninjaone-vs-zoho-assist) - [NinjaOne vs Action1](https://www.g2.com/compare/action1-vs-ninjaone) - [NinjaOne vs ScreenConnect](https://www.g2.com/compare/ninjaone-vs-screenconnect) - [NinjaOne vs RemotePC](https://www.g2.com/compare/ninjaone-vs-remotepc) - [NinjaOne vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [NinjaOne vs AnyDesk](https://www.g2.com/compare/anydesk-vs-ninjaone) - [NinjaOne vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-ninjaone) - [NinjaOne vs ISL Online](https://www.g2.com/compare/isl-online-vs-ninjaone) ### 6. [RemotePC](https://www.g2.com/products/remotepc/reviews) By IDrive **Average Rating:** 4.7/5 **Total Reviews:** 652 RemotePC allows you to access and manage your far away computers anytime, from any device - given that the computer has an active Internet connection and the RemotePC application is installed on it. You can login to your office or home computer, manage your files and work on your computer - as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot. Reviewers say compared to Matrix42 FastViewer, RemotePC is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs RemotePC](https://www.g2.com/compare/matrix42-fastviewer-vs-remotepc) **Compare RemotePC with other alternatives:** - [RemotePC vs TeamViewer](https://www.g2.com/compare/remotepc-vs-teamviewer) - [RemotePC vs Zoho Assist](https://www.g2.com/compare/remotepc-vs-zoho-assist) - [RemotePC vs Action1](https://www.g2.com/compare/action1-vs-remotepc) - [RemotePC vs ScreenConnect](https://www.g2.com/compare/remotepc-vs-screenconnect) - [RemotePC vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-remotepc) - [RemotePC vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-remotepc) - [RemotePC vs AnyDesk](https://www.g2.com/compare/anydesk-vs-remotepc) - [RemotePC vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-remotepc) - [RemotePC vs ISL Online](https://www.g2.com/compare/isl-online-vs-remotepc) ### 7. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) By GoTo **Average Rating:** 4.3/5 **Total Reviews:** 468 LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. Reviewers say compared to Matrix42 FastViewer, LogMeIn Resolve is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-matrix42-fastviewer) **Compare LogMeIn Resolve with other alternatives:** - [LogMeIn Resolve vs TeamViewer](https://www.g2.com/compare/logmein-resolve-vs-teamviewer) - [LogMeIn Resolve vs Zoho Assist](https://www.g2.com/compare/logmein-resolve-vs-zoho-assist) - [LogMeIn Resolve vs Action1](https://www.g2.com/compare/action1-vs-logmein-resolve) - [LogMeIn Resolve vs ScreenConnect](https://www.g2.com/compare/logmein-resolve-vs-screenconnect) - [LogMeIn Resolve vs NinjaOne](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [LogMeIn Resolve vs RemotePC](https://www.g2.com/compare/logmein-resolve-vs-remotepc) - [LogMeIn Resolve vs AnyDesk](https://www.g2.com/compare/anydesk-vs-logmein-resolve) - [LogMeIn Resolve vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-logmein-resolve) - [LogMeIn Resolve vs ISL Online](https://www.g2.com/compare/isl-online-vs-logmein-resolve) ### 8. [AnyDesk](https://www.g2.com/products/anydesk/reviews) By AnyDesk Software GmbH **Average Rating:** 4.5/5 **Total Reviews:** 1,100 AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software. Reviewers say compared to Matrix42 FastViewer, AnyDesk is: - Easier to set up - Easier to admin - Easier to do business with Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs AnyDesk](https://www.g2.com/compare/anydesk-vs-matrix42-fastviewer) **Compare AnyDesk with other alternatives:** - [AnyDesk vs TeamViewer](https://www.g2.com/compare/anydesk-vs-teamviewer) - [AnyDesk vs Zoho Assist](https://www.g2.com/compare/anydesk-vs-zoho-assist) - [AnyDesk vs Action1](https://www.g2.com/compare/action1-vs-anydesk) - [AnyDesk vs ScreenConnect](https://www.g2.com/compare/anydesk-vs-screenconnect) - [AnyDesk vs NinjaOne](https://www.g2.com/compare/anydesk-vs-ninjaone) - [AnyDesk vs RemotePC](https://www.g2.com/compare/anydesk-vs-remotepc) - [AnyDesk vs LogMeIn Resolve](https://www.g2.com/compare/anydesk-vs-logmein-resolve) - [AnyDesk vs Datto RMM](https://www.g2.com/compare/anydesk-vs-datto-rmm) - [AnyDesk vs ISL Online](https://www.g2.com/compare/anydesk-vs-isl-online) ### 9. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) By Kaseya **Average Rating:** 4.5/5 **Total Reviews:** 781 A proactive remote monitoring & management (RMM) that maximizes productivity. Reviewers say compared to Matrix42 FastViewer, Datto RMM is: - More expensive - Easier to do business with - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [Matrix42 FastViewer vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-matrix42-fastviewer) **Compare Datto RMM with other alternatives:** - [Datto RMM vs TeamViewer](https://www.g2.com/compare/datto-rmm-vs-teamviewer) - [Datto RMM vs Zoho Assist](https://www.g2.com/compare/datto-rmm-vs-zoho-assist) - [Datto RMM vs Action1](https://www.g2.com/compare/action1-vs-datto-rmm) - [Datto RMM vs ScreenConnect](https://www.g2.com/compare/datto-rmm-vs-screenconnect) - [Datto RMM vs NinjaOne](https://www.g2.com/compare/datto-rmm-vs-ninjaone) - [Datto RMM vs RemotePC](https://www.g2.com/compare/datto-rmm-vs-remotepc) - [Datto RMM vs LogMeIn Resolve](https://www.g2.com/compare/datto-rmm-vs-logmein-resolve) - [Datto RMM vs AnyDesk](https://www.g2.com/compare/anydesk-vs-datto-rmm) - [Datto RMM vs ISL Online](https://www.g2.com/compare/datto-rmm-vs-isl-online) ### 10. [ISL Online](https://www.g2.com/products/isl-online/reviews) By PDQ.com **Average Rating:** 4.6/5 **Total Reviews:** 596 Remotely access and manage devices to provide on-demand IT support. View the screen and control a remote computer or mobile device. Reviewers say compared to Matrix42 FastViewer, ISL Online is: - Easier to do business with - Easier to set up - Easier to admin Categories in common with Matrix42 FastViewer: [Remote Support](https://www.g2.com/categories/remote-support), [Remote Desktop](https://www.g2.com/categories/remote-desktop) **Compare:** [Matrix42 FastViewer vs ISL Online](https://www.g2.com/compare/isl-online-vs-matrix42-fastviewer) **Compare ISL Online with other alternatives:** - [ISL Online vs TeamViewer](https://www.g2.com/compare/isl-online-vs-teamviewer) - [ISL Online vs Zoho Assist](https://www.g2.com/compare/isl-online-vs-zoho-assist) - [ISL Online vs Action1](https://www.g2.com/compare/action1-vs-isl-online) - [ISL Online vs ScreenConnect](https://www.g2.com/compare/isl-online-vs-screenconnect) - [ISL Online vs NinjaOne](https://www.g2.com/compare/isl-online-vs-ninjaone) - [ISL Online vs RemotePC](https://www.g2.com/compare/isl-online-vs-remotepc) - [ISL Online vs LogMeIn Resolve](https://www.g2.com/compare/isl-online-vs-logmein-resolve) - [ISL Online vs AnyDesk](https://www.g2.com/compare/anydesk-vs-isl-online) - [ISL Online vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-isl-online) --- ## Matrix42 FastViewer Alternatives FAQs ### What features do alternatives offer that Matrix42 FastViewer does not? Matrix42 FastViewer lacks advanced patch management and endpoint management features that are natively offered by alternatives such as Action1 and NinjaOne. It also has limited integration capabilities compared to competitors like Zoho Assist and NinjaOne, which provide broader third-party integrations and automation. Additionally, FastViewer's mobile app experience and user interface are less modern and less smooth than those of TeamViewer and AnyDesk, which offer more polished and responsive mobile support and user-friendly interfaces. ### What are the best alternatives to Matrix42 FastViewer? The best alternatives to Matrix42 FastViewer include [TeamViewer](https://www.g2.com/products/teamviewer/reviews) (4.5/5 stars, 3967 reviews), [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) (4.7/5 stars, 695 reviews), [Action1](https://www.g2.com/products/action1/reviews) (4.9/5 stars, 1046 reviews), [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) (4.7/5 stars, 501 reviews), and [NinjaOne](https://www.g2.com/products/ninjaone/reviews) (4.7/5 stars, 4307 reviews). These alternatives outperform FastViewer in ease of administration, meeting requirements, usability, setup, and business dealings according to G2 data. They also offer higher review counts and ratings, indicating broader adoption and satisfaction. ### Which Remote Support tools do reviewers recommend instead of Matrix42 FastViewer? Reviewers recommend [TeamViewer](https://www.g2.com/products/teamviewer/reviews) for its ease of use, fast connection, and extensive device support, with 518 mentions of ease of use and 424 mentions of remote access. [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) is favored for its affordability, ease of deployment, and reliable unattended access, with 138 mentions of ease of use and 96 of remote access. [Action1](https://www.g2.com/products/action1/reviews) is highly recommended for its patch management capabilities and free tier for up to 200 endpoints, with 339 mentions of ease of use and 330 of patch management. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) is praised for its unified IT operations platform, automation, and customer support, with 1373 mentions of ease of use and 867 of remote access. [AnyDesk](https://www.g2.com/products/anydesk/reviews) is noted for its fast, low-latency remote desktop experience and cross-platform compatibility, with 29 mentions of ease of use and 16 of remote control. These tools provide more modern interfaces, broader features, and stronger integration options than Matrix42 FastViewer. ### How does Matrix42 FastViewer compare to TeamViewer? According to G2 data, [Matrix42 FastViewer](https://www.g2.com/products/matrix42-fastviewer/reviews) holds an average rating of 4.3/5 from 84 reviews, while [TeamViewer](https://www.g2.com/products/teamviewer/reviews) leads with a 4.5/5 rating across 3,967 reviews. TeamViewer outperforms FastViewer across key reviewer-rated dimensions, including Better at Meeting Requirements (9.1 vs 8.8), More Usable (9.1 vs 8.8), Easier to Set Up (9.1 vs 8.2), Easier to Administer (8.9 vs 8.2), and Easier to Do Business With (8.6 vs 8.0), with differences ranging from 0.3 to 0.9 points. Both products are praised for ease of use, remote work capabilities, and security, but TeamViewer has significantly more mentions of remote access (424 vs FastViewer's remote work mentions at 14) and file transfer features (164 mentions for TeamViewer). FastViewer users highlight video conferencing and scheduling ease, while TeamViewer users emphasize reliability, file transfer, and cross-platform compatibility. However, both products face criticisms: FastViewer users report issues with connectivity, limited features, and pricing, whereas TeamViewer users frequently mention connection issues, high cost, and occasional lag. Overall, TeamViewer offers a more robust, feature-rich, and widely adopted solution with stronger usability and setup scores, making it a leading choice for remote access and support. ### Why do users choose TeamViewer over Matrix42 FastViewer? Users choose [TeamViewer](https://www.g2.com/products/teamviewer/reviews) over Matrix42 FastViewer primarily due to its superior usability and broader feature set. TeamViewer boasts 518 mentions of ease of use and 424 mentions of remote access, significantly outpacing FastViewer's 22 and 14 mentions respectively, indicating a more seamless user experience. Its robust file transfer capabilities (164 mentions) and reliable remote control features (341 mentions) further enhance its appeal. TeamViewer's higher scores in Ease of Setup (9.1 vs 8.2) and Ease of Administration (8.9 vs 8.2) reflect smoother deployment and management, which are critical for IT professionals. Additionally, TeamViewer supports a wider range of platforms and offers more stable unattended access, which users value for enterprise environments. Despite higher pricing and occasional connectivity issues, users prioritize TeamViewer's reliability, extensive functionality, and strong security features, which justify the investment for many organizations. 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