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MassMailer

4.1
(13)

Simple, easy mass email wizard. A simple, easy, and fast way to send mass emails from within Salesforce

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MassMailer review by Just Sevilla .
Just Sevilla .
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"Adecuado para correos"

What do you like best?

En poco tiempo, estos deportes se han vuelto vitales en nuestro procedimiento de ingreso diario. Entonces, pudimos crear listas de llamadas basadas principalmente en cómo un toque seleccionado interactuaba con el correo electrónico abierto, clic, etc. MassMailer junto con SendGrid nos dio ese equipo, a un costo totalmente razonable en comparación con otras opciones disponibles. a solo unos pocos clics del envío de un correo electrónico a la mayor cantidad de contactos o clientes potenciales de Salesforce que deseaba. Además, los comentarios que recibimos de nuestros clientes sobre la facilidad de uso son brillantes.

What do you dislike?

Anteriormente tuvimos un problema con la capacidad de "Guardar como" plantillas modificadas, pero cambiamos a resuelto con la ayuda de operar con el equipo de asistencia como una empresa de mejora. La configuración es un complejo de trozos. Sin embargo, es por eso que la increíble ayuda técnica entra en juego, no puede tener más de 9 elementos en la lógica del filtro o no se mostrará nada, los campos no están en orden alfabético, por lo que pueden estar en orden. la realidad es difícil de descubrir, y así sucesivamente. Dicho todo, MassMailer le brinda lo que promete.

Recommendations to others considering the product

Lo usamos para muchos paquetes en la empresa comercial, campañas de compra, ingresos, publicidad y campañas de marketing y mensajes internos. Fuimos capaces de hacer que nuestro enfoque de correo electrónico masivo sea mucho más efectivo y ecológico. Es un dispositivo fácil de comprar más allá del límite diario de correo electrónico de Salesforce. Enviamos el mismo correo electrónico a todos los clientes de todos los sectores para recordarles que envíen en finanzas Somos capaces de enviar correos electrónicos masivos a nuestros clientes.

What business problems are you solving with the product? What benefits have you realized?

Podemos enviar correos electrónicos masivos a nuestros clientes. Seguimos a SalesForce como dispositivo de CRM, sin embargo, no conocíamos sus barreras de correo electrónico. Utilizamos ExactTarget o Marketing Cloud para los envíos masivos de correo electrónico de la empresa. Dentro del mundo de los bienes raíces es importante para su negocio. Llegar a nuestros más de 300 mil contactos de manera ordinaria y estar en contacto de manera oportuna y luego vencer el límite de Salesforce

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MassMailer review by Scott S.
Scott S.
Validated Reviewer
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"Great Experience Working with Mansa Systems & MassMailer"

What do you like best?

MassMailer is a great program that has allowed our company to increase revenues by 30-40% since starting working with the program. It allows for us to carefully segment our candidates and clients for effortless mass e-mail campaigns. The program also provides great data and the company is very quick to resolve any issues!

What do you dislike?

There isn't much to dislike about this program. All of our users, from ages 22 to 63 are able to easily use this program. When we have a technical issue, we are able to get the issue resolved in the same day with a simple call or e-mail.

What business problems are you solving with the product? What benefits have you realized?

We have been able to make our mass e-mail strategy a lot more effective and efficient. Our company sends outs about 120,000 e-mails per week for marketing purposes and we do so in very little time, leaving more time for us to work directly with our clients. As I said earlier, the impact over the past 2 years has had a HUGE impact on our revenues.

What Email Tracking solution do you use?

Thanks for letting us know!
MassMailer review by Jim S.
Jim S.
Validated Reviewer
Verified Current User
Review Source
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"Great tool for simple email marketing and getting past Salesforce imposed daily send limit."

What do you like best?

Support was excellent. Once setup I was just a few clicks away from sending an email out to as many Salesforce contacts or leads that I wanted to. There was no longer any 500/day limit. With Mass Mailer you were able to see important statistics about a campaign email, such as soft bounces, hard bounces, sends, receives, opens, clicks, etc.

What do you dislike?

Setup is a bit tricky. However, that is where the excellent tech support comes into play. Also, if you are looking for a sophisticated email marketing too, Mass Mailer is not your answer.

Recommendations to others considering the product

This is not a sophisticated email marketing tool. It is a simple tool for getting past the Salesforce daily email send limit. That being said, it can be used for some simple email marketing, and is a great way to get your feet wet without spending a lot of money. Definitely take advantage of the great tech support to help with setup.

What business problems are you solving with the product? What benefits have you realized?

I needed a way to do simple mass mailing to Salesforce contacts, bypassing the 500/day email send limit imposed by Salesforce. I also needed a tool that would provide me with some basic email marketing until my company was ready to take the plunge with a more sophisticated tool, such as Pardot. Mass Mailer met all expectations.

MassMailer review by Matt T.
Matt T.
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"Great product for Mass Emails"

What do you like best?

With 300k contacts, we were searching for ways to reach such a vast audience in regular intervals, while having the ability to gather metrics and adjust our campaigns as necessary.

MassMailer (along with SendGrid) gave us those tools, at a very reasonable price compared to other options out there. We were able to easily train our reps to send their own blasts, and collect the metrics. We were then able to create call lists based on how a particular contact interacted with the email (open, click, etc.).

Before long, these activities became critical in our daily sales process.

What do you dislike?

Set-up is quite involved, but their support is a great resource. Also requires a separate (albeit affordable) subscription to SendGrid.

What business problems are you solving with the product? What benefits have you realized?

Reaching our 300k+ contacts on a regular basis, and being in touch in a timely manner afterwards. We were able to set up call lists to reach those contacts that opened and/or clicked in our emails, which were ideal leads.

MassMailer review by Trevor P.
Trevor P.
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Verified Current User
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content

"Made the most of SalesForce"

What do you like best?

MassMailer overcomes a lot of SalesForce's inherent limitations. Crucially, it was a simple fix to dealing with the daily email count limits that prevent SalesForce from being a true CRM (which SalesForce rarely mentions). It also allowed us access to other features such as sending mailings on behalf of other staff. Once setup, the functionality was straightforward from selecting population filters to customizing a template and sending test emails. It was exactly the solution we needed.

What do you dislike?

There's not much to dislike that MassMailer is responsible for. Installing apps on SalesForce is not easy, but MassMailer provided good instructions. The templates in MassMailer can look slightly different than how they are produced in SalesForce, but that is more an issue of using proper HTML, not a problem with MassMailer itself. All said, MassMailer delivers on what it promises.

Recommendations to others considering the product

MassMailer has been a good tool for us. Their customer service, which was only needed once during installation, was prompt and thorough. They have good documentation, and the product has not failed to date - a notable achievement through SalesForce upgrades.

What business problems are you solving with the product? What benefits have you realized?

We adopted SalesForce as a CRM tool, but we weren't aware of its email limitations. MassMailer was crucial in overcoming those issues. As a result, we've been able to use SalesForce in the way we intended. Without MassMailer, we would have had to search for a different solution altogether.

MassMailer review by Rick B.
Rick B.
Validated Reviewer
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content

"MasMailer Working Well for us"

What do you like best?

The product just works, no hassles, it just allows us to get our stock lists out.

What do you dislike?

nothing really, if anything reporting as I would like some more in depth reports.

Recommendations to others considering the product

Good people, good product. Easy to endorse

What business problems are you solving with the product? What benefits have you realized?

We use massMailer to send stock information on hardwood lumber and hardwood flooring to buyers around the world on a weekly basis. Then we report from the MassMailer data back to our salespeople who all opened the stock listing in the last 24 hours. It has proven to be a great tool to keep customers informed of what is ready for sale and prompt employees to follow up with those showing an interest.

MassMailer review by Kelly D.
Kelly D.
Validated Reviewer
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content

"Does what it says"

What do you like best?

I like that I can send a mass message but personalize it to the client that I am reaching out too.

What do you dislike?

The app isn't always user friendly so you have to be careful with what emails you set up.

What business problems are you solving with the product? What benefits have you realized?

We send the same email to all the clients every quarter to remind them to send in financials. This app lets us do that.

MassMailer review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Review Source
content

"Self Propelled Marketing for Agents At Their Fingertips"

What do you like best?

As our company's Salesforce admin, I personally like how responsive the support team is when we need it. Additionally, the feedback we receive from our customers on ease of use is amazing.

What do you dislike?

Previously we had a limitation on the ability to "Save As" modified templates, but was resolved by working with the support team as an enhancement project.

What business problems are you solving with the product? What benefits have you realized?

We use ExactTarget/Marketing Cloud for our company mass email sends, but Mass Mailer allows our users to be self sufficient and independent in sending their own personal marketing, which in the world of Real Estate is huge for their business.

MassMailer review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Works great! Support is stellar!"

What do you like best?

Integration to SalesForce is seamless. The app is very easy to use, and Mansa Systems offers great support.

What do you dislike?

Setup was rather complex, but the support team helped with the integration.

Recommendations to others considering the product

Definitely worth looking into if you are using the proprietary Mass Mail system from SalesForce.

What business problems are you solving with the product? What benefits have you realized?

The ability to hook into a third party mail system through the Mass Mailer API has been very beneficial for our organization. We are seeing increased deliverability, with more control on the backend.

MassMailer review by Steve I.
Steve I.
Validated Reviewer
Verified Current User
Review Source
content

"Good app at a GREAT price point"

What do you like best?

The ease of use and integration with my Salesforce org.

What do you dislike?

What I most dislike is the support timezone difference.

Recommendations to others considering the product

EST time zone support

What business problems are you solving with the product? What benefits have you realized?

overcome Salesforce limit

MassMailer review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source
content

"A great resource for emailing directly from Sales Force"

What do you like best?

Ease of use. Very similar to actual Mass Email feature from SalesForce.

What do you dislike?

The customer service availability. Limited times to get a live person on the phone.

Recommendations to others considering the product

Make sure to have all your questions answered during set up. Changing system around can be complicated after setup if you're not familiar with MassMailer.

What business problems are you solving with the product? What benefits have you realized?

The main benefit from MassMailer is being able to send thousands of emails directly from SalesForce.

MassMailer review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source
content

"Adequate"

What do you like best?

It integrates with Salesforce and logs activity when an email is sent.

What do you dislike?

If there are duplicates, it will send multiple emails, instead of just one.

There were a few times, where updates were made to the app, and I wasn't notified, and I had to troubleshoot why it wasn't working correctly.

The Views in Salesforce don't always work all the time. I.e. you can't have more than 9 items in the Filter Logic or nothing will show up, the fields aren't in alphabetical order so they are really hard to find, etc.)

You have to use a third party to integrate with SF.

What business problems are you solving with the product? What benefits have you realized?

We are able to send mass emails to our customers.

MassMailer review by Executive Sponsor in Hospitality
Executive Sponsor in Hospitality
Validated Reviewer
Review Source
content

"Great value at an amazing price that's easy to implement and manage"

What do you like best?

It's easy to setup, easy to manage and can be handed off to teams within the organization without IT intervention. It's also inexpensive and you have real insight into what your spending.

What do you dislike?

I'm always looking for a vendor to do more, would like to see more features, integrations and management tools.

What business problems are you solving with the product? What benefits have you realized?

We use it for many applications within the business, customer outreach, sales and marketing campaigns and internal messaging.

Kate from G2

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