---
title: MassMailer Reviews
meta_title: 'MassMailer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how MassMailer works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 23
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# MassMailer Reviews
**Vendor:** MassMailer, Inc.  
**Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 23
## About MassMailer
MassMailer is the best solution for eliminating Salesforce email limitations when sending mass emails via the mass email wizard or campaigns. The simplest, easiest, and fastest way to send mass emails from within Salesforce Track email statistics, including click-throughs, opens, bounces, invalids, and more. Keep track of which email templates perform better and optimize your emailing. Choose to send an email now or schedule for later.



## MassMailer Pros & Cons
**What users like:**

- Users commend the **excellent customer support** of MassMailer, enhancing their overall experience and ease of use. (6 reviews)
- Users value the **ease of use** in MassMailer, finding it simple to configure and integrate into their work. (5 reviews)
- Users value the **easy integration** of MassMailer, greatly enhancing their marketing team&#39;s efficiency and campaign execution. (4 reviews)
- Users value the **seamless integrations** of MassMailer, simplifying campaign tracking and enhancing overall email marketing efficiency. (4 reviews)
- Users value the **high efficiency** of MassMailer, benefiting from its ease of use and exceptional support for campaigns. (2 reviews)
- Users love the **easy-to-use functionality** of MassMailer that streamlines communication and enhances marketing efforts. (2 reviews)
- Users value the **seamless Salesforce integration** , enabling efficient use with standard and custom objects and fields. (2 reviews)
- Data Accuracy (1 reviews)
- Data Analytics (1 reviews)
- Ease of Creation (1 reviews)

**What users dislike:**

- Users find the **template limitations** of MassMailer frustrating, often needing external tools and facing unexpected refresh issues. (2 reviews)
- Users often face **unexpected data deletions** during template creation, leading to frustration and lost progress. (1 reviews)
- Users often experience **unexpected refreshes in the template builder** , leading to lost progress during newsletter creation. (1 reviews)
- Users experience frustrating **editing issues** with MassMailer, as the template builder can refresh unexpectedly and lose progress. (1 reviews)
- Users find **editing limitations** frustrating, needing external tools for more advanced HTML features in MassMailer. (1 reviews)
- Limitations (1 reviews)
- Limited Features (1 reviews)

## MassMailer Reviews
  ### 1. Adequate

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2015

**What do you like best about MassMailer?**

It integrates with Salesforce and logs activity when an email is sent.

**What do you dislike about MassMailer?**

If there are duplicates, it will send multiple emails, instead of just one.
There were a few times, where updates were made to the app, and I wasn't notified, and I had to troubleshoot why it wasn't working correctly.
The Views in Salesforce don't always work all the time. I.e. you can't have more than 9 items in the Filter Logic or nothing will show up, the fields aren't in alphabetical order so they are really hard to find, etc.)
You have to use a third party to integrate with SF.

**What problems is MassMailer solving and how is that benefiting you?**

We are able to send mass emails to our customers.


## MassMailer Discussions
  - [MassMailer Status and Statistics](https://www.g2.com/discussions/massmailer-status-and-statistics) - 1 comment, 1 upvote
  - [MassMailer from workflow](https://www.g2.com/discussions/massmailer-from-workflow) - 1 comment, 1 upvote
  - [Activity History on Lead and Contact](https://www.g2.com/discussions/activity-history-on-lead-and-contact) - 1 comment, 1 upvote
  - [Does MassMailer support custom email fields?](https://www.g2.com/discussions/massmailer-support-custom-email-fields) - 1 comment, 1 upvote
  - [Is there any limit of sending mails per day?](https://www.g2.com/discussions/limit-on-sending-emails-through-massmailer) - 1 comment, 1 upvote

- [View MassMailer pricing details and edition comparison](https://www.g2.com/products/massmailer/reviews?filters%5Bnps_score%5D%5B%5D=2&open_modal_url=%2Fes%2Fproducts%2Fmassmailer%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fmassmailer%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D2%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A44%3A06+-0500&secure%5Bsession_id%5D=ac798e88-3ade-4506-80dc-a840fa11c966&secure%5Btoken%5D=3d0b8f6c1382eca4f6298bc19d09df70105330e779691035787e461ba0eb558b&format=llm_user)
## MassMailer Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Twilio SendGrid Email Marketing Campaigns](https://www.g2.com/products/twilio-sendgrid-email-marketing-campaigns/reviews)

## MassMailer Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Customizations**
- Email Platform Integration
- Email Scheduling
- Notifications
- Email Categorization
- Templates

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top MassMailer Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,186 reviews)
  - [Emma](https://www.g2.com/products/emma/reviews) - 4.0/5.0 (535 reviews)

