--- title: Maple CRM Reviews meta_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how Maple CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 37 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Maple CRM Reviews **Vendor:** Maple CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 37 ## About Maple CRM Maple CRM is a cloud based customer relationship management software focusing on small and medium companies to manage their sales, order and service management functions. Maple CRM is empowered with intuitive features like quotation builder, mobile app (ios/android), geo tracking, call logging and various reporting functions. ## Maple CRM Pros & Cons **What users like:** - Users value the **ease of use** of Maple CRM, enabling effective management of customer relationships seamlessly. (7 reviews) - Users commend the **excellent customer support** from Maple CRM, highlighting responsiveness and professional assistance with queries. (6 reviews) - Users appreciate the **efficiency** of Maple CRM, finding it intuitive for managing leads and customer data effectively. (4 reviews) - Users appreciate the **efficient lead management** of Maple CRM, streamlining immigration cases and enhancing overall transparency. (3 reviews) - Users appreciate the **user-friendly interface** of Maple CRM, making lead management and data handling effortless and efficient. (3 reviews) - Users appreciate the **effective customer management** capabilities of Maple CRM, enhancing their relationship strategies seamlessly. (2 reviews) - Users praise the **easy implementation** of Maple CRM, highlighting its user-friendly approach and supportive setup process. (2 reviews) - Users value the **easy customization** of Maple CRM, tailoring solutions perfectly to their business needs. (1 reviews) - Easy Integration (1 reviews) - Easy Navigation (1 reviews) **What users dislike:** - Users express concerns about **integration issues** and the need for better automation and mobile functionality in Maple CRM. (2 reviews) - Users feel that the **limited customization** options in Maple CRM hinder flexibility and integration capabilities. (2 reviews) - Users notice the **absence of advanced features** in Maple CRM, particularly missing an integrated HR management module. (2 reviews) - Users find it difficult to create **graphs with larger datasets** , complicating data comparisons and analysis. (1 reviews) ## Maple CRM Reviews ### 1. Organizational Boost but Needs More Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Shini Thomas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Maple CRM?** I like that Maple CRM is easy to use. It helps us organize ourselves and follow up with clients efficiently. Additionally, being able to upload documents makes the processes smoother. **What do you dislike about Maple CRM?** I think Maple CRM could be a little bit more automated. The initial setup was a bit challenging for others, especially with the workflow. **What problems is Maple CRM solving and how is that benefiting you?** I use Maple CRM for operational purposes, organizing daily tasks, and following up with clients effectively. ### 2. Good Experience with This Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ramesh N. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Maple CRM?** Ease Of Use and Ease of Implementation . always **What do you dislike about Maple CRM?** Nothung as of now . the cost compare to fearture is good **What problems is Maple CRM solving and how is that benefiting you?** nothing ### 3. Effortless Customer Management Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Maple CRM?** This tool is easy to use and helps manage customer relationships effectively. **What do you dislike about Maple CRM?** It is challenging to create graphs when working with larger datasets or when trying to make comparisons. **What problems is Maple CRM solving and how is that benefiting you?** It is easy for us to keep track and follow up. ### 4. Best Immigration CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Maple CRM?** Maple CRM has significantly streamlined our immigration consultancy operations. Its user-friendly interface and robust features have enhanced our client management and communication processes. From organizing client profiles to tracking progress, Maple CRM offers seamless integration and efficient workflows. The customizable options allow us to tailor the system to our specific needs, ensuring a personalized experience for both our team and clients. The customer support has been exceptional, promptly addressing any queries or issues that arise. Overall, Maple CRM has been instrumental in optimizing our consultancy services, improving productivity, and enhancing client satisfaction. **What do you dislike about Maple CRM?** Required more intigration like: WhatsApp, Could Calling **What problems is Maple CRM solving and how is that benefiting you?** Recently they have slove our Lead intigration issue. whre is it more benifited to do real time tracking on leads ### 5. The essential aspect of carrying out daily tasks. **Rating:** 4.0/5.0 stars **Reviewed by:** Bharti J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Maple CRM?** Sonia has provided us with immense support. **What do you dislike about Maple CRM?** There is nothing to dislike, as it is a very important part of our work. **What problems is Maple CRM solving and how is that benefiting you?** Data management, daily reports, security of data, user-friendly ### 6. friendly and affordable for startup organization **Rating:** 4.0/5.0 stars **Reviewed by:** Paul K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2024 **What do you like best about Maple CRM?** spontaneous Customer support. resolving issues quickly. **What do you dislike about Maple CRM?** Have flexibility is adding, editing the configuration. **What problems is Maple CRM solving and how is that benefiting you?** solving the business insights ### 7. A must tool to have **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Maple CRM?** I like the approach, the tools and customer support. **What do you dislike about Maple CRM?** I dont like the fact that we cant use our logo on the portal anywhere as its our branding as well. **What problems is Maple CRM solving and how is that benefiting you?** Its benefining us in being more organized. - [View Maple CRM pricing details and edition comparison](https://www.g2.com/products/maple-crm/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A59%3A08+-0500&secure%5Bsession_id%5D=9c509a17-1da8-410c-9c24-117a14fc2ded&secure%5Btoken%5D=925ec05d65a54e5dd6cb02e65e78e5beb144d26a52d3f71813edb78b1faaf11b&format=llm_user) ## Maple CRM Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) ## Maple CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Maple CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,842 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,464 reviews)