---
title: Maple CRM Reviews
meta_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 37 reviews by the users' company size, role or industry to
  find out how Maple CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 37
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Maple CRM Reviews
**Vendor:** Maple CRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 37
## About Maple CRM
Maple CRM is a cloud based customer relationship management software focusing on small and medium companies to manage their sales, order and service management functions. Maple CRM is empowered with intuitive features like quotation builder, mobile app (ios/android), geo tracking, call logging and various reporting functions.



## Maple CRM Pros & Cons
**What users like:**

- Users value the **ease of use** of Maple CRM, enabling effective management of customer relationships seamlessly. (7 reviews)
- Users commend the **excellent customer support** from Maple CRM, highlighting responsiveness and professional assistance with queries. (6 reviews)
- Users appreciate the **efficiency** of Maple CRM, finding it intuitive for managing leads and customer data effectively. (4 reviews)
- Users appreciate the **efficient lead management** of Maple CRM, streamlining immigration cases and enhancing overall transparency. (3 reviews)
- Users appreciate the **user-friendly interface** of Maple CRM, making lead management and data handling effortless and efficient. (3 reviews)
- Users appreciate the **effective customer management** capabilities of Maple CRM, enhancing their relationship strategies seamlessly. (2 reviews)
- Users praise the **easy implementation** of Maple CRM, highlighting its user-friendly approach and supportive setup process. (2 reviews)
- Users value the **easy customization** of Maple CRM, tailoring solutions perfectly to their business needs. (1 reviews)
- Easy Integration (1 reviews)
- Easy Navigation (1 reviews)

**What users dislike:**

- Users express concerns about **integration issues** and the need for better automation and mobile functionality in Maple CRM. (2 reviews)
- Users feel that the **limited customization** options in Maple CRM hinder flexibility and integration capabilities. (2 reviews)
- Users notice the **absence of advanced features** in Maple CRM, particularly missing an integrated HR management module. (2 reviews)
- Users find it difficult to create **graphs with larger datasets** , complicating data comparisons and analysis. (1 reviews)



- [View Maple CRM pricing details and edition comparison](https://www.g2.com/products/maple-crm/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+10%3A35%3A52+-0500&secure%5Bsession_id%5D=7b81fb51-4661-4259-9159-293f55d9aab4&secure%5Btoken%5D=a72496c56e958725bcef54bc39bc54453f93ec142eb0f2f86c545827a58fbcf6&format=llm_user)
## Maple CRM Integrations
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)

## Maple CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Maple CRM Alternatives
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,834 reviews)
  - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,463 reviews)