--- title: Maple CRM Reviews meta_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how Maple CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 38 scale: '5' date_modified: '2026-11-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Maple CRM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Maple CRM, appreciating its efficient management of cases and streamlined processes. (7 mentions)
Users commend the responsive customer support of Maple CRM, ensuring smooth handling of all queries effectively. (6 mentions)
Users appreciate the efficient management of cases in Maple CRM, enhancing speed and transparency for immigration consultancy. (4 mentions)
Users appreciate the efficient lead management capabilities of Maple CRM, making immigration consultancy seamless and transparent. (3 mentions)
Users find Maple CRM very user-friendly, making lead management and customer data organization efficient and effortless. (3 mentions)
Users note integration issues with Maple CRM, wishing for improved options and better automation features. (2 mentions)
Users note the limited customization options in Maple CRM, wishing for more integrations and improved mobile functionality. (2 mentions)
Users find the missing features in Maple CRM limit its functionality, particularly the lack of HR management tools. (2 mentions)
Users find the learning curve steep for creating graphs with larger datasets, impacting their overall experience. (1 mentions)

Top Pros or Advantages of Maple CRM

Top Cons or Disadvantages of Maple CRM

Maple CRM Reviews (38)

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Reviews

Maple CRM Reviews (38)

View 2 Video Reviews
4.6
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Hopewell Immigration P.
HP
Hopewell Immigration P.
Telecaller
Small-Business (50 or fewer emp.)
Originally submitted 10/30/2026
"A Flexible CRM for managing leads, follow-ups."
4.5/5
What do you like best about Maple CRM?

Maple CRM brings lead and customer information, follow-ups, tasks, cases, and reporting into one place. I like that the system can be configured around our business process, including custom fields, views, lead statuses, assignment workflows, and reminders. This helps the team keep track of enquiries and follow-up activities more consistently. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

nothing as such, its good, its easy to work on this software Review collected by and hosted on G2.com.

AK
Andy k.
Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly CRM for Sales and Client Management"
5/5
What do you like best about Maple CRM?

Maple CRM is easy to use and highly reliable. It simplifies our day-to-day work by helping us manage leads efficiently through bulk uploads, lead segregation, status tracking, feedback updates, meeting scheduling, and client communication in one place. It saves a lot of time and makes our workflow more organized. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

We have had a good experience overall with Maple CRM. At times, a few interface improvements and faster loading in certain sections could further enhance usability. Review collected by and hosted on G2.com.

Mamta K.
MK
Mamta K.
Small-Business (50 or fewer emp.)
"Effortless and Supportive, Perfect CRM Tool"
5/5
What do you like best about Maple CRM?

I use Maple CRM for our daily activities, and it really helps streamline the workflow. It's very easy and simplified, making it efficient for us to regularly follow-up with our students. I also appreciate their very supportive customer support. Whenever we get stuck, we just call them or put an SR comment on the system, and they get back to us promptly. The initial setup was very easy, and I've been associated with them for over six or seven years. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

None Review collected by and hosted on G2.com.

Guneet K.
GK
Guneet K.
Small-Business (50 or fewer emp.)
"Simplifies Lead Management with Ease"
5/5
What do you like best about Maple CRM?

I use Maple CRM to handle leads and records for my company. It's very easy to use, solving almost everything for us. I really like the filter funnels as they allow me to see the data bifurcation easily, making data management straightforward. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

nothing Review collected by and hosted on G2.com.

AK
Ajay K.
CEO
Small-Business (50 or fewer emp.)
"Effortless Case Management and Streamlined Immigration Processes"
5/5
What do you like best about Maple CRM?

What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simplifies documentation, follow-ups, and compliance, making immigration consultancy deals faster and more transparent Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it a more complete system and improve overall operational efficiency Review collected by and hosted on G2.com.

Prabhjot S.
PS
Prabhjot S.
Paid Search Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Highly Supportive Team and an Easy-to-Use, Friendly Maple CRM"
5/5
What do you like best about Maple CRM?

team is highly supportive, maple CRM is easy to use and UI is very friendly. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

it all great no challenges at all using from last 3 years. Review collected by and hosted on G2.com.

Shini Thomas A.
SA
Shini Thomas A.
Small-Business (50 or fewer emp.)
"Organizational Boost but Needs More Automation"
4/5
What do you like best about Maple CRM?

I like that Maple CRM is easy to use. It helps us organize ourselves and follow up with clients efficiently. Additionally, being able to upload documents makes the processes smoother. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

I think Maple CRM could be a little bit more automated. The initial setup was a bit challenging for others, especially with the workflow. Review collected by and hosted on G2.com.

SAGA M.
SM
SAGA M.
Manager
Small-Business (50 or fewer emp.)
"We have been using Maple CRM for some time. it has proven to be a reliable and efficient platform."
5/5
What do you like best about Maple CRM?

One of the standout features is the customization flexibility – we were able to tailor the CRM according to our workflow requirements. The integration options and automation tools save a lot of manual effort and improve overall productivity.

The support team is also responsive and helpful whenever we need assistance. They ensure smooth functioning and provide quick resolutions. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

The only drawback we have noticed is that the interface design feels a bit outdated compared to some modern CRMs. A fresher, more intuitive look would make the experience even better. Review collected by and hosted on G2.com.

Shani O.
SO
Shani O.
"Efficient and Supportive CRM for Lead Management"
4.5/5
What do you like best about Maple CRM?

I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps manage leads and customer data efficiently. The support team is always responsive and provides excellent assistance whenever needed. Getting good support is often difficult with other software, but with Maple CRM, I’m very happy and satisfied. Overall, a reliable CRM solution for small and medium businesses. Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. Review collected by and hosted on G2.com.

Sarita S.
SS
Sarita S.
Director
Small-Business (50 or fewer emp.)
"Outstanding Support and Professional Service"
5/5
What do you like best about Maple CRM?

Excellent experience with Maple CRM. Every single query was handled smoothly and professionally Review collected by and hosted on G2.com.

What do you dislike about Maple CRM?

Why they are so supportive, everytime. Good Service Review collected by and hosted on G2.com.