What problems is ManageWell solving and how is that benefiting you?
Before using ManageWell, our program metrics were primarily based on participation counts and stored in various excel docs. Our biometric data was collected in different files, and coaching data was in the health system EMR. It was very challenging to come up with any meaningful outcomes of the work and generally required extra budget dollars to hire an analyst to process. With ManageWell, we can have 95+% of our program data in the portal and pull reports 'on demand'.
We also were struggling to transition from a local, location-based, in-person program to system-wide services; we were not given more person-power. Being able to 'convert' our program to a virtual program via the website and app enabled us to offer our staff a much more equitable wellness package. As we run hospitals and clinics, this has allowed us to reach our staff that work prn, nights, weekends or remotely. The app helped to increase this exponentially; metrics indicate that most of our active portal members use the app more than the website. Review collected by and hosted on G2.com.